My stay at this hotel was horrible. The room looked relatively clean, until I started taking a good look.
What prompted me to explore further was that the heater was not working.
Only cold air from outside (my guess is the AC not working eiher).. called front desk and was told, "Oh, I'm sorry, some of the heaters in our rooms don't work. You can come get an extra blanket if you want. And of course we'll give you a discount." When I asked if I could switch rooms, I was told, "sorry, we're sold out".
To summarize: 1) the hotel was NOT sold out in any way shape or form. I went online to see if rooms were available and YES, there were PLENTY of rooms.. There were rooms to choose from. (2) The heater wasn't working (more than likely) becaue the coils were disgustingly FILTHY!! (Yes, I took the cover off to look & took pictures).
So, whatever I told myself it's only for one night. Got into bed, tuned the TV on and what I mostly got was an error code.... "signal fading".
To date there has been NO refunded amout to me that I was told I was going to be given. Also, my son informed me that when he complained at the front desk, he got NOWHERE with the staff and was given the GM's card. He called her and left a message asking for a call back. That NEVER happened either.
The ONLY nice and helpful staff were the ladies of housekeeping. This place leaves MUCH to be desired. Not only do they obviously NOT have a knack for the hospitality business but, they lie as well.
NEVER AGAIN!!
