숙박 시설 입구

시저 호텔 여행 후기

4 out of 5
시저 호텔
26-33 Queens Gardens, Hyde Park, London, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 617개" "
평점 8 - 좋아요. 1002개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 62개" "
평점 4 - 별로예요. 1002개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 13개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

GYOON SOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
재숙박후기
코로나이후 오랜만에 왔는데 집에 온것처럼 편안해서 좋았다 호텔앞 하이드파크도 좋았고
2023년 12월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 24일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 객실 컨디션, 서비스, 청결 상태에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가신 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 런던에서 편안한 여행 되셨길 바랍니다.다음에도 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Santiago Torres, Operations Manager

10/10 - 훌륭해요

Yesil

좋아요: 숙박 시설 상태 및 시설
2023년 3월에 3박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 3월 27일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 런던에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Santiago Torres, Operations Manager

10/10 - 훌륭해요

jinhee

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
런던의 고급 주택가 안에 있는 호텔입니다. 패딩턴역이랑 그 한정거장 전인 베이워터역과도 가까워 이동이 편리하고 하이드파크에 산책하기도 좋습니다. 다만 저희는 지하 방을 배정하여 전망이 없었으며 방 구석에 있는 1인쇼파에는 먼지가 쌓여있어서 앉고싶지 않았습니다. 일행이 배정받았던 2층 방은 전망도 좋고 공기도 상쾌하였다고 하네요. 되도록이면 윗층 방을 달라고 하십시오
2022년 11월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2022년 12월 7일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 저희 호텔의 위치에 대해 특별히 칭찬해주신 점 대단히 감사드립니다. 다만, 객실 위치로 인해 불편함을 느끼신 것 같아 죄송합니다. 소중한 의견 감사합니다. 남겨주신 의견을 통해 앞으로 더 좋은 환경을 제공할 수 있는 호텔이 되도록 노력하겠습니다. 부디 저희 호텔에 머무시는 동안 런던에서 즐거운 여행 되셨길 바랍니다.다음에 런던을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다.Santiago Torres, Operations Manager

10/10 - 훌륭해요

jinhee

출장 여행
좋아요: 직원 및 서비스
그날 방이 만실이었는지 지하방을 주셨어요. 안뜰이 보이는 지하방이었는데 환풍기 소리가 탱크같아서 잘때는 천장에 붙은 전원 스위치를 끄고 잤습니다. 유럽의 호텔들이 다 난방이 잘 안되는지 실내는 춥고 이불속은 따뜻했습니다. 세면기는 너무 작아서 양치만 해도 물이 넘칠 듯 했네요. 조식이 좋았고 전체적으로는 만족합니다.
2022년 11월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2022년 12월 8일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.우선 객실 내 난방으로 인해 불편을 겪으신 것 같아 죄송합니다. 객실 온도는 개별적으로 조절하실 수 있으나, 추운 날씨로 인해 난방 기능이 충분히 작동하지 않은 것 같습니다. 객실 관련 불편 사항의 경우, 리셉션을 통해 문의 주신다면 최대한 적절한 조치를 취해드리려 노력하고 있습니다. 요청 사항이나 문의 사항이 있으신 경우, 언제든지 편하게 리셉션을 찾아주시길 바랍니다. 그래도 저희 호텔에서 전체적으로 만족스럽게 머물다 가신 것 같아 다행입니다. 특히, 호텔 조식에 대해 좋게 평가해주신 점 대단히 감사드립니다. 부디 저희 호텔에서 머무시는 동안 런던에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Santiago Torres, Operations Manager

8/10 - 좋아요

AIE REE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시저호텔..다시 올께요^^
패딩턴역에서도 도보10분 충분하고 호텔도 서비스도 직원들도 다 good.또올께요^^
2022년 8월에 1박 숙박함
답변 제공: Santiago Torres, Front Office Manager 님, 2022년 9월 6일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 특히 저희 직원들을 좋게 평가해주신 점 대단히 감사드립니다. 저희 호텔은 언제나 모든 투숙객분들이 편안히 머물다 가실 수 있도록 최선을 다하고 있습니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 The Caesar에서 머무시는 동안 런던에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Santiago Torres, Front Office Manager

8/10 - 좋아요

samuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
card key problems
this hotel uses the conventional "card key" the card key doesnt work if it touches your phone or other cards. please check the front desk before you go up to your room, because often times the door wont open and you have to come back down to the front desk. that's a drag
2022년 6월에 3박 숙박함
답변 제공: Santiago Torres, Front Office Manager 님, 2022년 6월 13일
Dear Samuel, Thank you so much for taking the time to share your review. We are sorry for the issue you had with your keycard; however, as you mention, leaving the keycard close to a phone will cause it to cause it to malfunction. We hope that you will return on your next visit to London. Kind regards, Santiago Torres, Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heathrow Express 도착하는 패딩턴역에서 도보로 접근가능합니다 조용한 동네에 클래식한 매력의 호텔입니다 조식도 훌륭한 편입니다 단점은 난방이 되지않아 춥습니다
2022년 1월에 5박 숙박함
답변 제공: Santiago Torres, Front Office Manager 님, 2022년 1월 25일
고객님, 저희 호텔을 방문해주셔서 감사합니다.  먼저 난방 문제로 인해 불편함을 느끼게 해드린 점 죄송합니다. 추운 날씨로 인해 난방이 효율적으로 제공되지 못한 것 같습니다. 리셉션을 통해 문의를 주셨다면 조치를 취해드릴 수 있었을텐데 저희도 아쉽습니다. 그래도 지내시는 동안 런던 중심부에 위치한 저희 호텔의 위치에 크게 만족하신 것 같아 다행스럽게 생각하며, 호텔 조식 또한 만족스럽게 즐기셨다는 사실을 알게 되어 기쁩니다. 부디 저희 호텔에서 머무시는 동안 런던에서 즐거운 여행되셨길 바랍니다. 다음에 런던을 여행하신다면, 저희 호텔을 한 번 더 방문해주세요. 감사합니다. Santiago Torres, Front Office Manager

10/10 - 훌륭해요

CHANG MATERIAL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
재 방문을 희망하는 hotel
친절한 직원과 조용한 주변.. 작지만 안락한 침실,, 출장때마다 최우선 고려 숙박 호텔임
2020년 2월에 2박 숙박함
답변 제공: Santiago Torres, Front Office Manager 님, 2020년 2월 26일
안녕하세요 저희 The Caesar 호텔에 대해 리뷰 남겨주셔서 감사합니다. 저희 호텔의 위치와 서비스 객실등에 대해 모두 만족하셨다니 저희도 정말 기쁩니다. 지내시는동안 불편함 없이 즐겁게 지내다 가실 수 있어서 다행입니다. 런던에 돌아오시게되면 언제든 다시 들러주세요. 감사합니다. Santiago Torres, Front Office Manager

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel in a great position. Far enough away from the station to be quiet but close enough to enjoy all Paddington has to offer,
2024년 4월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 4월 16일
Dear Warren,we are delighted to read your glowing review.It is heartening to know that our location provided the perfect balance of tranquillity and convenience for your stay. The team here takes great pride in maintaining our rooms to the highest standard of cleanliness, ensuring a comfortable and inviting environment for our guests.We eagerly await the opportunity to host you once more.Warm regards,

10/10 - 훌륭해요

ilaria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 4월 5일
Gentile Ilaria,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e la sua valutazione ci incoraggia a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite al The Caesar, le porgiamo i più cordiali saluti.Santiago Torres, Operations Manager

10/10 - 훌륭해요

Bryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were very impressed by this hotel. Carmen gave us a very warm welcome and seemed to really care about the hotel guests. All other staff were also very kind and considerate. Rooms were a nice size, clean and had a nice supply of towels. Location is handy for Paddington and Hyde Park (although Bayswater was a handy nearby station to go to). A nice touch was the birthday greetings, cake and decorations left in the room for my mother's birthday, which was much appreciated. Looking forward to returning to this hotel. Thanks to everyone, especially Carmen.
2024년 2월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 3월 4일
Dear Bryn,Thank you very much for this kind review.We are delighted to hear that Carmen provided you with a warm welcome, as our team always strives to ensure our guests feel cared for during their stay. It's also wonderful to know that the room size, cleanliness, and amenities met your expectations, and that the location proved convenient for your visit to Paddington and Hyde Park. We're especially touched that the birthday surprise for your mother added to the joy of your stay. Our goal is to create memorable experiences for our guests, and your feedback is a heartwarming affirmation of our efforts.We look forward to welcoming you for another pleasant stay. Best wishes,Santiago Torres, Operations Manager

8/10 - 좋아요

Bankim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 2월 14일
Dear Guest,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Jon

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Easy walk from Paddington, and the staff were very attentive.
2024년 1월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 2월 6일
Dear Jon,Thank you very much for this kind review.We're thrilled to hear that our location provided you with convenient access to Paddington and that our team's attentiveness met your expectations. It's always gratifying to know that our efforts to provide exceptional service are appreciated by our guests.We look forward to seeing you again in the future.Kind regards,Santiago Torres, Operations Manager

8/10 - 좋아요

William

2024년 1월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 1월 20일
Dear William,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable overall.We look forward to welcoming you back in the future.Kind regards,Santiago Torres, Operations Manager

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy walk to Paddington station and underground links to the centre of London
2024년 1월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 1월 17일
Dear Tony,Thank you very much for this kind review.We're delighted to hear you found our location convenient for accessing Paddington station and the underground, making it easy to explore the heart of London.We look forward to seeing you again.Best regards,Santiago Torres, Operations Manager

8/10 - 좋아요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 1월 8일
Dear Johan,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us.We look forward to a return visit from you in the future.With very best wishes for the New Year!Santiago Torres, Operations Manager

10/10 - 훌륭해요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
Stayed for 8 nights. Great and comfortable. Very near to Bayswater & Queensway tube station, near to food options and huge park. Housekeeping is good
2023년 12월에 8박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 1월 5일
Dear Shirley,Thank you for sharing this review.We're thrilled to hear that our convenient location near Bayswater & Queensway tube stations, as well as the proximity to a variety of food options and the expanse of Hyde Park, contributed positively to your stay. It's also gratifying to know that you found our rooms to be comfortable and our housekeeping standards to your satisfaction, reflecting our dedication to providing a clean and welcoming environment for our guests.We look forward to welcoming you back on future occasions.Best wishes for 2024,Santiago Torres, Operations Manager

10/10 - 훌륭해요

D G T

2023년 12월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 26일
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Hirano

2023년 12월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 23일
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Aimée

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely stay
My stay was brief but highly enjoyable. Staff were very warm and welcoming and the room was immaculate. I also got to use the sauna, which was a welcome bonus. Just one small improvement would make a real difference: the bathroom had one of those terrible half-screened showers, which meant that water went everywhere. It's hard to relax in the shower when you're conscious of potentially flooding the place. A liquid soap dispenser (like the one in the shower) at the handbasin, rather than a small and slippery piece of soap, would also work well. White Company toiletries were delightful! I highly recommend this hotel, it's a real find in central London.
2023년 12월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 21일
Dear Aimée,Thank you for taking the time to provide us with your feedback.We regret that you weren’t entirely satisfied with the shower, and appreciate your suggestion for a liquid soap dispenser. While our bathrooms are designed to provide both comfort and functionality, we take note of your feedback for consideration. However, we are delighted to hear that you found our staff warm and welcoming and that our rooms met your expectations.We're also glad that you enjoyed the convenience of our sauna during your stay. Furthermore, it's wonderful to hear that the White Company toiletries added a delightful touch to your visit.We hope that you will return. Best regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

helen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 21일
Dear Helen,Thank you for taking the time to share your experience at our hotel.We're thrilled to hear that you found our rooms to be impeccably clean and comfortable, and that you received excellent service during your stay. It is also rewarding to know that the condition of our hotel met your expectations to the fullest. Our team strives to provide a welcoming and enjoyable environment, and your recognition of our efforts is highly appreciated.We would be delighted to welcome you back for another exceptional stay. Warm regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

ARDALAN KARIM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 18일
Dear Karim,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes for the holiday season,Santiago Torres, Operations Manager

10/10 - 훌륭해요

M

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 18일
Dear Guest,Thank you for taking the time to share your experience with us.We're delighted to know that our room cleanliness, hotel condition, and service met your expectations. Our team takes great pride in maintaining a high standard across all aspects of our hotel, ensuring a comfortable and enjoyable stay for our guests. Additionally, your satisfaction with the room comfort is encouraging, as we aim to provide a restful and pleasant environment for all who stay with us. We would love to welcome you back in the future to enjoy our excellent location next to Hyde Park and the variety of amenities we offer.We look forward to the opportunity to host you again.Warm regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Breeda

2023년 12월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2024년 1월 4일
Dear Breeda,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions and wish you a Happy New Year!Best wishes,Santiago Torres, Operations Manager

8/10 - 좋아요

lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 17일
Dear Lindsey,Thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions.Best wishes,Santiago Torres, Operations Manager

8/10 - 좋아요

Fumiya

2023년 12월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 12일
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

4/10 - 별로예요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The biggest issue we had with this hotel was the location of our room. While the room itself was well appointed and a good size it was located off the lounge area next to public washrooms and the kitchen/employee entrance, making it a VERY noisy/high traffic area. We found it particularly noisy starting at 5:30 am. To the credit of the staff they found us a different room for our next night, however it was incredibly small. I had to place my suitcase on the floor in front of the door and step over to get to the bathroom as there was no where to put it. I wanted so much to give this place a good review because it’s a very quaint hotel with lovely staff and a great location but the room situation could not be overlooked. Considering the cost I was expecting better.
2023년 11월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 8일
Dear Judy,Thank you for taking the time to share your feedback.We understand that the initial room location presented a challenge, and we apologise for the inconvenience caused by the noise. Our team were glad to accommodate your request for a room change, although we regret that the alternative room did not meet your space expectations. For future stays, we might recommend our Deluxe rooms, which offer separate lounging areas and are known for their spaciousness, though we do have a variety of room types to suit different needs and preferences. Nevertheless, we're pleased to hear that you found our hotel to be quaint and our staff lovely, and we appreciate your positive remarks about our prime location, which is indeed a stone's throw away from London's top attractions.We hope we can provide you with an improved stay in the future.Kind regards,

8/10 - 좋아요

troney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall enjoyed my stay. There was construction going on outside the building; I could hear the noise when I was trying to sleep. The hotel is older, the room had a slight mildow smell.
2023년 11월에 5박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 2일
Dear Troney,Thank you so much for taking the time to share such a positive review.We understand that external construction noise can be disruptive, and we apologize for any inconvenience this may have caused. Our hotel offers quieter rooms upon request and provides earplugs to enhance our guests' comfort. Regarding the smell you mentioned, we will certainly investigate this as it is not indicative of the experience we aim to provide. Our housekeeping team is dedicated to ensuring the freshness and cleanliness of all our rooms.We're continuously working on enhancing our guest experience, and we value your feedback as it helps us to improve.We're delighted to hear that you were satisfied with the cleanliness and service during your stay, as our team strives to maintain high standards. We also appreciate your recognition of the room amenities provided for your comfort.We very much hope that we may be able to welcome you back in the future. With very best wishes,

10/10 - 훌륭해요

Kent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mycket bra hotel i London
Välbeläget hotel . Nära Hyde park och gångavstånd till centrum. Mycket bra frukost . Service är topp . Mindre rum med god standard.
2023년 11월에 3박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 2일
Kära Kent,tack för att ni delar med er av er upplevelse hos oss.Vad gäller storleken på rummet så vill vi poängtera att vi har rum i olika storlekar och vi hjälper er gärna att hitta ett rum som passar er bättre vid ert nästa besök. Vi är dock glada att ni ändå känner att det höll en god standard, vilket är vårt mål för alla våra gästers vistelse.Det är fint att höra att vårt läge passade er väl för att utforska Hyde Park och att promenadavståndet till centrum uppskattades. Det gläder oss även att frukosten mötte era förväntningar, där vi strävar efter att erbjuda ett brett urval av både kontinentala och traditionella engelska alternativ. Att vår service upplevdes som toppklassig är något vi ständigt arbetar hårt för att upprätthålla.Vi ser fram emot att välkomna er åter i framtiden.Med vänliga hälsningar,Santiago Torres, Operations Manager

8/10 - 좋아요

Emanuele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Siamo stati a Novembre 2023 (3 notti), la zona dell’hotel è una delle migliori sotto il punto di vista comodità/mezzi/ristoro. L’hotel si presentava come tanti altri lì in zona, molto simili fra loro a prima vista al di fuori, dentro un cordialissimo staff ci ha accolti e per qualsiasi cosa ci ha sempre ascoltato senza problemi, personale poliglotta, sicuramente un plus in più. Camere caldissime ed accoglienti anche se forse un po’ piccoline, o per lo meno la nostra. In anni di visite a Londra ad oggi uno dei migliori hotel dove ho pernottato!
2023년 11월에 3박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 12월 2일
Gentile Emanuele,Grazie per aver recensito il nostro hotel.Siamo lieti che abbia trovato il nostro personale cordiale e sempre disponibile; il nostro team poliglotta è effettivamente un punto di forza che ci permette di assistere ospiti da tutto il mondo. È un piacere sapere che le nostre camere calde e accoglienti abbiano contribuito a rendere la sua permanenza piacevole, anche se ci dispiace che la dimensione della stanza non sia stata del tutto di suo gradimento. Offriamo infatti diverse tipologie di camere, alcune delle quali più spaziose e che potrebbero meglio adattarsi alle sue esigenze per una futura visita. Grazie per averci definito come uno dei migliori hotel per il suo soggiorno a Londra, questo commento è per noi fonte di grande orgoglio.Speriamo di poterla ospitare nuovamente presso il The Caesar in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.

10/10 - 훌륭해요

Tandy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful small hotel, mosaics from the 5th century on the walls, hardwood floors in the rooms -- truly charming. And so incredibly close to Hyde Park, and specifically about 5 minutes walk to the Italian Gardens. I liked it so much I cancelled the hotel reservation I had somewhere else for my next trip to London, and rebooked at this hotel.
2023년 11월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 30일
Dear Tandy,It was a pleasure to receive this great review.Thank you for appreciating the unique charm of our historic mosaics and modern amenities. We're also glad to hear our prime location, just a short walk from the Italian Gardens in Hyde Park, added value to your stay. It's wonderful to know that you found our hotel to be a preferable choice for your future visits to London.We look forward to welcoming you back on future occasions.Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very good and the room was very clean
2023년 11월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 28일
Dear James,Thank you very much for this kind review.We're delighted to hear that our staff's dedication to service met your expectations and that you found our rooms to be impeccably clean. Our team takes great pride in maintaining a high standard of cleanliness and comfort for our guests.We hope to have the pleasure of welcoming you back. With kind regards,Santiago Torres, Operations Manager

8/10 - 좋아요

Kai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top Unterkunft Ruhig und dennoch zentral gelegen
2023년 10월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 9일
Sehr geehrte Kai,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Wir sind begeistert, dass Sie einen sehr schönen Aufenthalt bei uns hatten und insbesondere unsere zentrale Lage in der Nähe der wichtigsten Interessenpunkte als besonders positiv hervorheben.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Santiago Torres, Operations Manager

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 8일
Dear David,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back for a future visit.Kind regards,Santiago Torres, Operations Manager

8/10 - 좋아요

I E

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 4일
Dear Guest,Thank you for your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Nicholas 님, Huntington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely stay here again when in London
2023년 10월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 3일
Dear Nicholas,Thank you for taking the time to share your wonderful experience at our hotel.We are thrilled to know that you found our rooms clean and comfortable, and that our hotel's condition and service exceeded your expectations. Our team works hard to ensure that our guests have a pleasant stay, and it's great to see that their efforts have paid off.We look forward to welcoming you back on your next visit to London. Kind regards,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Anders

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, good location
2023년 10월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 2일
Dear Anders,Thank you very much for this kind review.We are delighted to hear that you appreciated our great location.We hope to welcome you back soon.Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 11월 1일
Dear Fabio,Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best regardsSantiago Torres, Operations Manager

8/10 - 좋아요

Patrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 30일
Dear Patrik,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again soon.Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Annika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Supernöjd med hotellet, återvänder alltid till detta hotell när jag är i London. Trevlig personal, bra frukost. Läget är bra och det är lungt och skönt. Nära buss och tunnelbana och Kensington Garden
2023년 10월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 29일
Kära Annika,tack så mycket för att ni delar er positiva upplevelse på vårt hotell.Det är fint att höra att ni alltid återvänder till vårt hotell när ni är i London och att ni uppskattar vår trevliga personal och goda frukost. Vårt team arbetar hårt för att erbjuda en bekväm och välkomnande miljö för alla våra gäster och det är alltid trevligt att få positiv feedback om våra ansträngningar.Vi ser fram emot att välkomna er tillbaka nästa gång du besöker London. Med vänliga hälsningar,Santiago Torres, Operations Manager

8/10 - 좋아요

Manpreet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The drinking water should be complementary.
2023년 10월에 2박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 27일
Dear Manpreet,Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you appreciated the cleanliness of our hotel, its condition, and the service provided by our team. Your kind words mean a lot to us.Regarding the drinking water, we would like to clarify that complimentary bottled water is provided in our Executive and Deluxe room categories upon arrival. We apologize for any inconvenience this may have caused during your stay. We appreciate your feedback and will take it into consideration for future improvements.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Santiago Torres, Operations Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant spot in central London
The Caesar is an elegant-feeling hotel in a pleasant, central part of London. The desk staff were outstanding--friendly and helpful. We especially enjoyed Anna, but everyone at the desk was great, and I simply can't remember the others' names. Our room itself--a standard double, I believe--was quite small, with little room to maneuver around the bed or store luggage and clothing, and no refrigerator. (However the staff allowed us to keep food in their refrigerator, which was very nice.) There was construction going on immediately next door to our room, which made quite a bit of noise during the day. Overall, I recommend the Caesar and would stay there again, but it is a bit pricey given these limitations.
2023년 10월에 3박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 19일
Dear Guest,Thank you so much for taking the time to share such a positive review.We are delighted to hear that you found our location to be convenient and our staff, especially Anna, to be outstanding and helpful. We take pride in providing excellent service to our guests, and your kind words are truly appreciated.We apologize for any inconvenience caused by the size of your room and the construction noise during your stay. Our hotel offers a variety of room types and sizes to cater to different preferences, and we would be more than happy to assist you in finding a more suitable room for your next visit. We also understand that the absence of a refrigerator in the room may have been inconvenient, but we are glad that our staff was able to accommodate your needs by storing your food in our refrigerator. As for the construction noise, we are continuously working to improve our facilities and ensure a comfortable stay for our guests.We hope to welcome you again in the future. Best wishes,

6/10 - 괜찮아요

Stephanie Jane

2023년 10월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 18일
Dear Stephanie Jane,Thank you for taking the time to share your review.We regret that all your expectations were not met.We would welcome your suggestions on how we could have improved your experience.We hope to welcome you back. Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Jahkeya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are amazing and very helpful the breakfast was good and a variety aswell the front desk staff were very helpful they answered every question and nothing was a problem to them .very good service
2023년 9월에 5박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 14일
Dear Jahkeya,Thank you for such a positive review.We are thrilled to hear that our team made a great impression on you with their helpfulness and professionalism. It's always our goal to provide exceptional service to our guests. We're also glad that you enjoyed our breakfast variety and found it to your liking.We look forward to welcoming you back on your next trip to London.Kind regards,

10/10 - 훌륭해요

Gabriela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is really friendly. Property was under renovation but even then it was a lovely stay
2023년 10월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 11일
Dear Gabriela,Thank you for your kind review.We apologize for any inconvenience caused by the renovations and appreciate your understanding. Our team is working diligently to ensure that the upgrades are completed as quickly and efficiently as possible, so that our guests can continue to enjoy the high-quality accommodations and services they expect from us.Nevertheless, we are delighted to hear that you found our team to be friendly and that you enjoyed your stay despite the ongoing renovations. We strive to provide a comfortable and pleasant atmosphere for our guests, even during periods of improvement.We look forward to welcoming you back on future occasions.Best wishes,

10/10 - 훌륭해요

Patsy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 4일
Dear Patsy,Thank you for sharing your opinion of your stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on future occasions.Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Ronaldo Marcelo

2023년 9월에 6박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 10월 2일
Caro Ronaldo Marcelo,agradecemos o seu comentário.É para nós uma satisfação que tenha optado pelo nosso hotel — e que este tenha ido ao encontro das suas expectativas.Esperamos voltar a recebê-lo! Cumprimentos,Santiago Torres, Operations Manager

10/10 - 훌륭해요

Phil

2023년 9월에 1박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 9월 29일
Dear Phil,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Santiago Torres, Operations Manager

10/10 - 훌륭해요

christa 님, Alameda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My 3rd visit to the Caesar in the past 5 years so clearly it's maintained standards that are important to me--lovely spacious room, very clean & quiet and very friendly & helpful staff. Perfect location for Paddington as well as 2 Underground stations on Queensway with plenty of dining & shopping nearby.
2023년 9월에 4박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 9월 27일
Dear Christa,Thank you for sharing your review.It’s always a pleasure to welcome a returning guest. We are delighted to hear that you enjoyed your third stay with us and appreciated our spacious rooms, cleanliness, and friendly staff.Furthermore, our central location near Paddington and Queensway stations, as well as various dining and shopping options, is indeed a great advantage for our guests.We are committed to maintaining the high standards you have come to expect from us and look forward to welcoming you back for your future visits to London.We hope to see you again soon.Best wishes,

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff. Excellent, quiet location, walking distance to the fantastic London public transportation network.
2023년 9월에 5박 숙박함
답변 제공: Santiago Torres, Operations Manager 님, 2023년 9월 27일
Dear Grzegorz,Thank you very much for this kind review.We are delighted to hear that you found our team to be friendly and helpful. Our team strives to provide excellent service to all our guests, and it is always rewarding to know that we have succeeded in making your stay enjoyable. It is also great to know that you appreciated our quiet location, which is indeed within walking distance of London's fantastic public transportation network, making it convenient for exploring the city.We hope that you had a chance to enjoy some of our other amenities, such as our gym and sauna, during your stay.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,