스탠다드룸 (Floriade Package) | 객실 내 금고, 책상, 다리미/다리미판, 유아용 침대
예약 가능 여부 확인

만트라 온 노스번 여행 후기

4.5 out of 5
만트라 온 노스번
84 Northbourne Avenue, Braddon, ACT

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 299개" "
평점 8 - 좋아요. 1004개 이용 후기 중 428개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 179개" "
평점 4 - 별로예요. 1004개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 26개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

HYANG SOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious and clean.
The room was spacious and clean; the staff was friendly; we enjoyed our stay. Thanks.
2017년 6월에 1박 숙박함
답변 제공: Alana 님, 2017년 6월 28일
Thank you for taking the time to write this great review - We hope to welcome you back again soon. Kind Regards Joe Sergi Assistant Manager

6/10 - 괜찮아요

MUTHUKUMAR 님, Colombo

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Neale

Mantra on Northbourne is a Great Centrally located place to stay in Canberra. Walking distance to all the City attractions and easy bus or tram ride to any outside the city. More than happy to recommend.
2024년 4월에 5박 숙박함
답변 제공: Shriya 님, 2024년 4월 18일
Thank you for the amazing review! We hope to see you again soon!

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Katrina 님, 2024년 4월 10일
Thank you for the amazing review! We hope to see you again soon!

8/10 - 좋아요

Hossein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wish they make the parking free
2024년 2월에 1박 숙박함
답변 제공: Elan 님, 2024년 2월 19일
Dear Hossein, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Elan KoiralaFront Office Manager

8/10 - 좋아요

Olav

좋아요: 청결 상태
Rooms are dated gave me a room facing the road and very noisy at night windows are not sound proof so can hear the traffic on the road
2023년 12월에 1박 숙박함
답변 제공: Elan 님, 2023년 12월 22일
Dear Olav,Thank you for taking the time to provide us with your valuable feedback. We are sorry to hear that you were disturbed by traffic noise. Our top priority is always to guarantee a pleasant and peaceful stay for our guests, and we are disappointed that we did not meet your expectations in this case. We understand how important it is for you to have a good night's sleep when travelling, and we regret that this was not possible on this occasion. We would like to assure you that we are taking active steps to address any issues regarding soundproofing in our rooms, and as part of our upcoming refurbishment commencing second quarter of 2024, we will be investing further on soundproofing measures. Thank you once again for your review - we hope that despite this experience, you may give us another chance in the future so that we can show you the high standard of service and hospitality our brand is known for.Sincerely,Elan KoiralaFront Office Manager

6/10 - 괜찮아요

Rachelle

Booked a room with a Queen and a single, but the single was a very uncomfortable old trundle bed.
2023년 11월에 1박 숙박함
답변 제공: Nisha 님, 2023년 11월 19일
Dear Rachelle, Thank you for taking time for your review and we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review!

8/10 - 좋아요

BRIAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived for breakfast 1 hour before finish. Many food options were near empty or empty. Had to aske for more servings
2023년 11월에 1박 숙박함
답변 제공: Nisha 님, 2023년 11월 19일
Dear Brian, Thank you for taking time for your review and we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review!

10/10 - 훌륭해요

Wally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Nisha 님, 2023년 11월 19일
Dear Wally, Thank you for your review. We hope next time you stay with us we provide a more memorable experience! Kind regards, Reception Team.

8/10 - 좋아요

eva

2023년 11월에 1박 숙박함
답변 제공: Nisha 님, 2023년 11월 14일
Dear Eva, Thank you for your review. We hope next time you stay with us we provide a more memorable experience! Kind regards, Reception Team.

4/10 - 별로예요

Jeannine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Drab and soulless hotel room, stains on carpet, bathroom in bad repair, stains on walls, reception staff robotic. Foyer smelled of cheap chemical fragrance
2023년 11월에 2박 숙박함
답변 제공: Nisha 님, 2023년 11월 14일
Dear Jeannine, Thank you for taking time for your review and we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review!

8/10 - 좋아요

Lewis

2023년 11월에 1박 숙박함
답변 제공: Roja 님, 2023년 11월 3일
Afternoon Lewis, Thank you for you review! We hope next time you stay we can provide an even more memorable experience. Kind regards, Reception

6/10 - 괜찮아요

Bernadette

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Roja 님, 2023년 10월 27일
Hi Bernadette, Thank you for your review. We hope next time you stay with us we provide a more memorable experience! Kind regards, Reception Team.

10/10 - 훌륭해요

Joanne

2023년 10월에 3박 숙박함
답변 제공: Nisha 님, 2023년 11월 14일
Dear Joanne, Thank you for your review. We hope next time you stay with us we provide a more memorable experience! Kind regards, Reception Team.

10/10 - 훌륭해요

Zhanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Elan 님, 2023년 10월 8일
Dear Zhanna,Thank you for sharing your experience, we very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. We hope your next visit will be as pleasant as the previous one.Sincerely,Elan KoiralaFront Office Manager

4/10 - 별로예요

Jean-Pierre

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very run down. The room is outdated and so are the bathrooms. The couches were opd and faded, the walls were dirty.Our bathroom had a severe leak when showering. Water from under the bath drain made its way to the carpet outside and soaked the floor. Property is very central in Braddon. However, the hotel is not very safe. We noticed that there is no need to use the swipe card to access the levels once your inside. Being a Accor facility, we honestly thought it would be a clean place, we were disappointed. I did share my feedback with the feont desk and showed photos of our concerns
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 2일
Dear Jean-Pierre, Thank you for taking time for your review and we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review!

8/10 - 좋아요

Robynne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Could open the windows for natural fresh air
2023년 9월에 3박 숙박함
답변 제공: Reception Team 님, 2023년 10월 2일
Afternoon Robynne, Thank you so much for your positive review! We will pass on these compliments to our reception staff. We hope to see you again soon, and provide an even more memorable stay.

8/10 - 좋아요

Lisa

2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 6일
Afternoon Lisa, Thank you for you review! We appreciate the positive feedback and hope next time you stay we can provide an even more memorable experience. Kind regards, Reception

10/10 - 훌륭해요

David

연인과의 여행
Good
2023년 9월에 4박 숙박함
답변 제공: Katrina 님, 2023년 9월 27일
Thank you for your positive review!

8/10 - 좋아요

Michael

2023년 9월에 4박 숙박함
답변 제공: Reception 님, 2023년 9월 23일
Dear Michael, Thank you so much for your positive review! We will pass this on to our reception staff. We hope to see you again soon, and provide an even more memorable stay. Kind regards, Reception

8/10 - 좋아요

Lynne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
OVERALL Mantra a great place to stay. Very close to Bradden & City Centre. Rooms comfortable - Bathrooms a bit dated. Would stay again.
2023년 9월에 1박 숙박함
답변 제공: Roja 님, 2023년 9월 21일
Dear Lynne, Thank you for taking time for your review and we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review! Kind regards, Reception Team.Edit Remove

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: . 님, 2023년 9월 19일
Dear Amelia, Thank you so much for your positive review! We will pass on these compliments to our reception staff. We hope to see you again soon, and provide an even more memorable stay. Kind regards, Reception

6/10 - 괜찮아요

Kim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location for CBD Business in Canberra
Perfectly located, and with available parking. Rooms large with the firmest beds ever.....
2023년 9월에 2박 숙박함
답변 제공: Reception 님, 2023년 9월 10일
Morning Kim, Thank you for your review! We appreciate your feedback and hopefully next time you stay we provide an even more memorable experience. Kind regards, Reception

8/10 - 좋아요

Aaron

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Elan 님, 2023년 9월 12일
Dear Aaron,Thank you so much for your positive review! We appreciate your feedback and hope to see you again soon. Kind regards,Reception team

8/10 - 좋아요

Peter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Elan 님, 2023년 9월 5일
Dear Peter, Thank you for sharing your experience, we very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. Reception Team

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The registration was so efficient, the staff were knowledgeable on all the sights and doings of the capital, booking out was so easy, would highly recommend the mantra on northbourne.
2023년 8월에 4박 숙박함
답변 제공: Roja 님, 2023년 10월 28일
Dear Matthew, Thank you so much for the positive feedback! We are so glad that you have enjoyed your stay with us and we hope to see you again next time you visit Canberra. Kind regards, Mantra on Northbourne Reception Team

8/10 - 좋아요

Bruce

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Would appreciate bed linen to be delivered prior to arrival.. Apart from that 8/10
2023년 8월에 1박 숙박함
답변 제공: Mantra on Northbourne Reception 님, 2023년 9월 2일
Morning Bruce, Thank you for your review! We appreciate your feedback and hope to see you again soon. Kind regards, Reception

8/10 - 좋아요

Kristy

2023년 8월에 1박 숙박함
답변 제공: Katrina 님, 2023년 8월 31일
Dear Kristy, Thank you so much for the positive review! We hope to see you again soon!

6/10 - 괜찮아요

Grace

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The trundle (extra spare bed) was very old and uncomfortable, with the springs easily felt through the mattress. I wouldn’t recommend the extra bed at all. It was awkward parking out the front off the main road - multiple cars couldn’t fit.
2023년 8월에 1박 숙박함
답변 제공: Katrina 님, 2023년 8월 24일
Dear guest, we are sorry to hear the negative aspects of your stay, but we appreciate the feedback. We hope next time you stay with us we provide a more memorable experience. Thank you for your review! Kind regards, Reception Team

8/10 - 좋아요

Melanie

2023년 8월에 1박 숙박함
답변 제공: Nisha 님, 2023년 8월 14일
Dear Melanie, Thank you for your review! Lovely to hear positive feedback. We hope to see you again soon, and that your next stay is as memorable as your previous. Kind regards - Reception Team

8/10 - 좋아요

Jan

연인과의 여행
좋아요: 편의 시설/서비스
Breakfast was below standard, ran out of cooked food, and bread, had to wait , not a lot of variety
2023년 8월에 1박 숙박함
답변 제공: Nisha 님, 2023년 8월 11일
Dear Jan, Thank you for your review! Lovely to hear positive feedback. We hope to see you again soon, and that your next stay is as memorable as your previous. Kind regards - Reception Team

10/10 - 훌륭해요

Scott

2023년 8월에 1박 숙박함
답변 제공: Katrina 님, 2023년 8월 31일
Dear Scott, Thank you so much for the positive review! We hope to see you again soon!

10/10 - 훌륭해요

yen giang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, friendly staff, good location. High recommend!!
2023년 8월에 2박 숙박함
답변 제공: Elan 님, 2023년 8월 8일
Thank you for your review Shane! We hope to see you again soon

8/10 - 좋아요

Catrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely stay
2023년 8월에 1박 숙박함
답변 제공: Katrina 님, 2023년 8월 7일
Dear guest, Thank you so much for the positive review. We are looking forward to your next stay at Mantra on Northbourne, Canberra!Regards, Reception

10/10 - 훌륭해요

Ramona

2023년 8월에 1박 숙박함
답변 제공: Katrina 님, 2023년 8월 7일
Dear guest, Thank you so much for the positive review! We are looking forward to your next stay at Mantra on Northbourne, Canberra.Kind regards, Reception

8/10 - 좋아요

Shane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy checkin, our room was large with everything provided. Definitely a great place to stay in Canberra.
2023년 8월에 2박 숙박함
답변 제공: Nisha 님, 2023년 8월 5일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

10/10 - 훌륭해요

Arthur

2023년 7월에 2박 숙박함
답변 제공: Katrina 님, 2023년 8월 21일
Dear Guest, Thank you so much for the positive review! We look forward to your next stay with us.

6/10 - 괜찮아요

KERRY-LEE

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location near restaurant’s. When checking in we were advised the TVs were not working in the rooms. They advised they were working on the issue. Was no further communication nor any offer for reimbursement. Still we’re not working on checkout and still not received $100 held on credit card.
2023년 7월에 1박 숙박함
답변 제공: Nisha 님, 2023년 8월 5일
Dear Kerry-lee, thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Nisha.

8/10 - 좋아요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place. Better location!
2023년 7월에 3박 숙박함
답변 제공: Reception 님, 2023년 7월 26일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Rhys

2023년 7월에 1박 숙박함
답변 제공: Nisha 님, 2023년 8월 11일
Dear Rhys, Thank you for your review! Lovely to hear positive feedback. We hope to see you again soon, and that your next stay is as memorable as your previous. Kind regards - Reception Team

8/10 - 좋아요

Yomon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
.
2023년 7월에 2박 숙박함
답변 제공: Scarlett 님, 2023년 7월 21일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Jonathan

아이를 동반한 가족 여행
Really comfortable beds, great location.
2023년 7월에 5박 숙박함
답변 제공: Katrina 님, 2023년 7월 15일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Ashish

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is close to Civic and ANU, making it attractive.
답변 제공: Nisha 님, 2023년 7월 14일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Although a bit dated, this is a reasonably priced hotel that is in easy walking distance to the cbd shops and restaurants. Underground parking, but some parking spaces are really hard to get in and out of - our tip is to turn left upon entering and head to B2 as it’s not such a tight squeeze there. The buffet breakfast was great value!
2023년 7월에 2박 숙박함
답변 제공: Reception at Mantra on Northbourne 님, 2023년 7월 11일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big room
2023년 7월에 1박 숙박함
답변 제공: Shriya, Reception Team 님, 2023년 7월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Dirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Our main complaint is over the parking. The parking is very tight if you run a full size SUV. Furniture in unit is somewhat showing its age. Access to kitchen cupboards impossible if you are under 150 cm tall. Otherwise all good.
2023년 7월에 4박 숙박함
답변 제공: Kat 님, 2023년 7월 8일
Thank you for your review and for sharing your experience. We hope your next visit will be more enjoyable than the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Raquel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location near restaurants. Bathroom needs an update.
2023년 7월에 4박 숙박함
답변 제공: Kat 님, 2023년 7월 8일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

8/10 - 좋아요

Peter

2023년 7월에 1박 숙박함
답변 제공: Mantra on Northbourne Reception 님, 2023년 7월 6일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Joanne

2023년 6월에 1박 숙박함
답변 제공: Scarlett 님, 2023년 7월 21일
Thank you for your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Reception at Mantra on Northbourne

10/10 - 훌륭해요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was impressed with all aspects of my stay.
2023년 6월에 1박 숙박함
답변 제공: Scarlett 님, 2023년 6월 14일
Thank you for your review! It is always a pleasure to receive positive feedback. Kind regards, Reception at Mantra on Northbourne