야외 수영장

데이즈 인 바이 윈덤 사라소타 베이워크 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1002개 이용 후기 중 195개" "
평점 8 - 좋아요. 1002개 이용 후기 중 244개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 221개" "
평점 4 - 별로예요. 1002개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 198개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

4/10 - 별로예요

Yong

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로 안좋아
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 16일
Hello Yong, Thank you for your review and comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Parking inconvenient. Staff not helpful as unaware of surroundings.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Emeterio

2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Nazareth

El lugar estaba asqueroso, descuidado de verdad que la experiencia tan fatal
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Nazareth, Lamentamos escuchar que su experiencia no cumplió con sus expectativas. Valoramos la retroalimentación de nuestros huéspedes para mejorar continuamente nuestros servicios. Le recomendamos que se comunique con nuestra administración para abordar sus preocupaciones de manera más detallada. ¡Esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro!

2/10 - 너무 별로예요

Susan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was dirty with mold growing on the ceiling and walls in the bathroom. The bedspread and sheets had multiple stains and a chair in the room was ripped, stained and not somewhere you'd want to sit. Furniture was old, banged up and needs to be updated The lampshades had rust stains on them and a floor lamp couldn't be used because the electrical cord was frayed. The security door lock was broken off which gave me an unsafe feeling during my stay. Very disappointed with the overall quality, would never stay there again.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Susan, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable for ongoing improvement. We encourage you to reach out to our management team directly to discuss your concerns further. We appreciate you bringing these issues to our attention.

2/10 - 너무 별로예요

Tahmeed

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Tahmeed, We're sorry to hear that your stay didn't meet your expectations. Please reach out to us to discuss any concerns you may have had during your visit.

6/10 - 괜찮아요

Vanessa

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the environment is nice to stay in. I just think they could separate bed and bath linen for smokers and non-smokers because I have allergies and my room had covers that smelled like cigarettes and there were a lot of smokers on the stairs, which is bad.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Vanessa, We appreciate your feedback and will take it into consideration for future improvements. Your comfort is important to us, and we aim to provide a pleasant environment for all guests. We encourage you to reach out to management for any further concerns.

6/10 - 괜찮아요

Debbie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property good use a good remodel with fans in the bathroom to help with moisture and the paint pealing from the ceiling.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Debbie, We appreciate your feedback on the need for updates in our property. Guest comments like yours are valuable as we strive to enhance our services continuously. Please feel free to contact our management team directly to address any further concerns you may have.

4/10 - 별로예요

David Ray

별로예요: 청결 상태
The Room wasn't the cleanest. Didn't smell that great. 6 Disrespectful migrants going there. Taking a leak right out there on the parking lots. Didn't have cameras on the back side of the parking lot and I was surprised
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello David Ray,We're sorry to hear about your experience. We take all feedback seriously and will look into the concerns you've raised with our team for further improvement. Your safety and comfort are of utmost importance to us, and we value your insights to enhance our guests' stay.

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Loud people during the day. People hanging around at night. If plans change with Expedia, like shortening the trip, there is no way to get a refund for unneeded nights.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello David,We appreciate you sharing your experience with us. Our team continuously works to enhance our guests' stays. For any reservation adjustments, it's advisable to contact Expedia directly regarding their policies. Should you decide to stay with us again, please feel free to reach out to our team for assistance.

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wifi was unreliable. But staff was nice
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Elizabeth, We appreciate your kind words about our staff. We'll make sure to address the issue with the Wifi for a better experience in the future. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello John, We're sorry to hear that your experience didn't meet expectations. Please reach out to us directly with any feedback you have from your stay so we can ensure a better experience for all our guests in the future.

10/10 - 훌륭해요

Marion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Marion,We appreciate you taking the time to share your positive feedback with us. It's great to hear that you had a pleasant experience during your stay. Our team aims to provide excellent service to all our guests. Should you have any further comments or suggestions, please feel free to reach out to us.

10/10 - 훌륭해요

Jacques

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Jacques,We are delighted to hear that you enjoyed your stay at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another wonderful experience.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok for one night
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello Timothy, We appreciate your feedback and are glad to hear you had an overall satisfactory stay. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Dennis and Cheri

Priced for value.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Dennis and Cheri,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel to be a good value for the price paid. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Safe travels!

8/10 - 좋아요

Claude

좋아요: 직원 및 서비스
some area needed updated the bathrooms needed painting
2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Claude,We appreciate your feedback regarding the areas in need of updating and painting. We will make sure to provide this information to our management team for their review and consideration for future improvements. Your input helps us enhance the guest experience.

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to the airport and less expensive than other area hotels. Room was very clean, just outdated. Staff was nice but not overly friendly, but I'm seeing a lot of the service employees are just going through the motions now and not invested in their roles.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Valerie, We appreciate your feedback on our convenient location and cleanliness. We continuously work to improve our services and facilities. It's valuable to hear your perspective, and we will address this with our team for further development. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Dianna

가족 여행
Laundry area was dirty
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Dianna, We appreciate your feedback regarding the laundry area and will address this with our housekeeping team. Your input helps us improve our services for future guests.

4/10 - 별로예요

Vince

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fact that we never had our room cleaned or towels were never changed. I have been a Wyndham for years . I recommended this brand to my friends . We we re e all disappointed
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Vince,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your loyalty to the Wyndham brand and regret that we fell short of your expectations. Please feel free to contact our management team to discuss your experience further.

4/10 - 별로예요

ROBERT

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The latch on the door the screws were coming off one hard push and Simone would be able to enter moved the chair in the room next to the door for safely and noticed the head rest part of the chair was filthy. Only 2 towels for two people saying 3 night breakfast included consisted of yogurt toast cereal and coffee over all would NOT recommend!
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello ROBERT,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you encountered during your recent stay. We appreciate you bringing the latch and chair cleanliness issues to our attention, and we will address them with our team. While we strive to provide a satisfactory breakfast experience, we apologize if it did not meet your expectations. We value your feedback and will use it to improve our services.

4/10 - 별로예요

Sharon

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not the cleanest, the comforter was so old and used you could see thru it!! Floors were just updated but for the price of the room it should have be nicer!! The people next to us had company knocking on their door and coming and going ALL night long. It seemed like a Drug deal every 10 mins. Felt very unsafe!!!!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Sharon, Thank you for taking the time to share your experience. We regret to hear that the cleanliness of your room did not meet your expectations and that you encountered disturbances from neighboring guests. We appreciate your feedback and will use it to make improvements to our services. We hope you will consider staying with us again in the future for a better experience.

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pillows were terrible. The “breakfast” was terrible. The receptionist was not friendly. There was rust and paint everywhere. The refrigerator didn’t work. The sink didn’t drain. It’s unacceptable to charge the amount of money they do for this place.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Hello Melissa, We apologize for the inconveniences you experienced during your stay. We value your feedback and will take your comments into consideration for future improvements. We encourage you to reach out to our management team for further assistance regarding your concerns.

4/10 - 별로예요

cheryl

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room we were put in was painted by a kindergarden class. The refrigerator was not working. The pillow case appeared to have bloodstains on them. The second and final room had no soap or shampoo available. Thankfully we had our own.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello cheryl,Thank you for choosing our hotel for your stay. We apologize for any inconvenience you may have experienced during your visit. We appreciate your feedback and will address these concerns with the appropriate teams for further improvement. We hope to have the opportunity to better serve you in the future.

4/10 - 별로예요

Thomas

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Door to room REALLY needs painted. Dirty windows. Room had only 1 garbage can.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Thomas,Thank you for taking the time to share your feedback with us. We regret to hear about the concerns you experienced during your stay. We appreciate your input regarding the condition of the door and windows, and we will certainly address these with our team. In the future, please don't hesitate to reach out to our staff for any additional requests, such as an extra garbage can. Your comments will help us improve our services for our future guests.

2/10 - 너무 별로예요

Heather

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is horrible. I drove three hours to go to the Sarasota Memorial cancer treatment center for my mother. She’s there since 5 AM we left Port St. Lucie at two I’m exhausted. Was hoping to be able to stay comfortably until Thursday for her next treatment. I read all the reviews. Place was reviewed exceptional. There is bugs on the sheet. It’s disgusting. Do not stay here.
답변 제공: Manager 님, 2024년 2월 1일
Hello Heather, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

Warren

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Warren, We appreciate you choosing our hotel for your stay. If there was anything that could have been improved during your visit, we would greatly appreciate it if you could reach out to us directly so that we may address any concerns you may have had. We want to ensure all of our guests have a memorable experience.

4/10 - 별로예요

DAVID

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Apart from lobby, rooms and public areas poorly maintained.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello DAVID,Thank you for your feedback regarding the maintenance of our lobby, rooms, and public areas. We appreciate your insights as they help us identify areas for improvement. We apologize for any inconvenience caused during your stay. We value your patronage and will take your comments into consideration for future enhancements.

2/10 - 너무 별로예요

Moses

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
smell mold
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Moses,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address this matter with our housekeeping team to ensure a pleasant experience for all future guests.

6/10 - 괜찮아요

javier

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the breakfasts to poor, better don’t offer
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello javier, Thank you for taking the time to share your feedback on our breakfast offerings. We apologize if your experience did not meet your expectations. We appreciate your input and will take it into consideration as we continue to improve our services. Please feel free to reach out to our management team directly with any further concerns you may have.

10/10 - 훌륭해요

Deborah 님, Clear Lake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A couple really good restaurants within easy walking distance. Very handy for a visit to The Ringling.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Deborah,Thank you for your positive review! We're thrilled to hear that you enjoyed the convenient location of our hotel, which is ideal for exploring The Ringling and nearby restaurants. We hope you had a great visit and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Antonio

연인과의 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스
When we got there we had to ask for a different room. It smelled like cigarette and no ventilation to get rid of the humidity smell. Room was very outdated and dark. Furniture is old, bed covering dark and with stains. I guess the dark coverings hides the spots. Not worth the money being a Wyndham owned Inn.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Antonio,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you encountered during your stay. Our team is always available to assist guests in finding a room that meets their preferences. We appreciate your feedback and will forward it to the appropriate departments for review and improvements. We aim to provide comfortable accommodations, and we regret that this was not reflected in your visit. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Javier, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - 훌륭해요

francisco

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello francisco,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you enjoyed your experience with us. If you have any further comments or suggestions, we would love to hear from you. Please feel free to reach out to us at any time. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Patrick

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Patrick,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Gregory,Thank you for choosing our hotel and for your kind words about our location. We appreciate your feedback and are glad you enjoyed the beauty of our surroundings. We hope to welcome you back again in the future for another wonderful stay.

6/10 - 괜찮아요

Juana Siboney

별로예요: 숙박 시설 상태 및 시설
Hospedaje x
Es buen hotel, algo caro en comparación a que no tiene buena imagen, para algunas dos noches o una, está bien. Se supone que es pet friendly y cuando es así pues aceptan mascotas de cualquier tamaño, traía yo mi perro, y pague 20 dólares más por el. No hubo un mal servicio pero tampoco ha sido el mejor
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Juana Siboney,Gracias por elegir nuestro hotel para su estadía. Nos complace saber que, en general, tuvo una experiencia satisfactoria durante su tiempo con nosotros. Lamentamos si el precio no cumplió con sus expectativas; sin embargo, apreciamos su comprensión de que los precios pueden variar según la demanda y otros factores.Respecto a la política de mascotas, entendemos la importancia de ser pet friendly. Sin embargo, nuestras políticas establecen un costo adicional para garantizar que nuestras instalaciones y servicios se mantengan en óptimas condiciones para todos nuestros huéspedes. Agradecemos sus comentarios y los tendremos en cuenta para futuras mejoras.Esperamos tener la oportunidad de darle la bienvenida nuevamente y brindarle el mejor servicio posible en su próxima visita.

8/10 - 좋아요

Mark

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Mark, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 - 너무 별로예요

Buffy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The female staff was very unpleasant and cancelled my reservation because she was angry with someone else the rooms are ran down feels and smells damp like mold I Never stay again
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 29일
Hello Buffy, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will address your concerns with our team. We hope to have the opportunity to welcome you back in the future for an improved experience.

2/10 - 너무 별로예요

Eduardo Rodrigues

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty rooms. Couldn't stay there.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Eduardo Rodrigues,We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team works diligently to ensure our rooms meet the highest standards of cleanliness. We encourage you to contact our management team directly to address your concerns. Thank you for bringing this to our attention.

6/10 - 괜찮아요

LUIS

출장 여행, 가족 여행
En teoría una habitación normal, habitable, lo único que no me pareció es que ofrezcan el alquiler con desayuno y solo sea pan y café, no huevos, no frutas.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello LUIS, Agradecemos sus comentarios y lamentamos que su experiencia no haya cumplido con sus expectativas. Nos esforzamos por ofrecer el mejor servicio posible y tomaremos su retroalimentación en consideración. Recomendamos revisar la descripción de nuestros servicios antes de su próxima visita para asegurarse de que se ajusten a sus necesidades. Estamos comprometidos en mejorar constantemente y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

2/10 - 너무 별로예요

Celia

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Celia, We apologize for any concerns you may have had during your stay. We encourage you to reach out to our hotel directly to share any specific feedback you may have, as we are always looking for ways to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide a more satisfactory stay.

8/10 - 좋아요

Bernice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't know that your building was an older model with breezeways. That's not safe for a handicapped person. Also limited parking.. The desk clerk was kind enough to give me another room due to havi to walk so far near the pool. However, for one night everything worked out okay. Williams
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Bernice, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the building design and limited parking. Our team always strives to accommodate guests' requests, and we're glad the desk clerk was able to provide you with a more suitable room. We value your patronage and hope you had an overall comfortable stay with us.

10/10 - 훌륭해요

Todd

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Todd,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and a memorable stay for all our guests. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Khalil

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sheets where not clean smelled like pee tv didn't work properly
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Khalil, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We have shared your concerns with our housekeeping team to ensure that our high standards are maintained. Our maintenance team will also look into the TV issue you encountered. We appreciate your valuable input and will use it to improve our services.

2/10 - 너무 별로예요

Thomas

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello Thomas,We're sorry to hear that your recent stay at our hotel didn't meet your expectations. Please reach out to us directly so we can further understand the issues you encountered and work towards resolving them. We value your feedback and hope to have the opportunity to improve your experience in the future.

8/10 - 좋아요

John 님, Austin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sheets smell bad
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello John, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused during your stay. We highly value cleanliness and have addressed this issue with our housekeeping team to ensure it doesn't happen again.

4/10 - 별로예요

Paul

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run don’t walk
The room needs to be painted and furniture is a bit beat up. Sheets had stains and there was no toilet paper in bathroom. Floor lamp didn’t work and clock on night stand was not working. Companion in room upstairs was kept awake by the room next door having a drinking issue party most of the night.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Paul, We apologize for the inconvenience you experienced during your stay. Our team is currently working on improving the overall condition of our rooms and addressing any maintenance issues. We appreciate your feedback regarding the cleanliness of the sheets and availability of toiletries, and we will ensure that our housekeeping team is more attentive in the future. We apologize for any disturbance caused by noise from other guests, and we are actively taking steps to address this matter. We value your feedback and will definitely look into resolving these issues.

10/10 - 훌륭해요

Krista

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the outdoor grill under a lit pavilion! Staff and others that were staying there were so friendly!!!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Krista,Thank you for your positive review! We are thrilled to hear that you enjoyed our outdoor grill and pavilion. Our team takes pride in providing friendly service to all our guests. We hope to welcome you back for another great stay in the future.

10/10 - 훌륭해요

Drake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Drake,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service to all of our guests, and we're glad we succeeded in meeting your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another great stay!