고급 침구, 필로우탑 침대, 객실 내 금고, 각각 다르게 가구 비치

레지던스 인/여관 바이 메리어트 맨체스터 피카딜리 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 275개 이용 후기 중 192개" "
평점 8 - 좋아요. 275개 이용 후기 중 54개" "
평점 6 - 괜찮아요. 275개 이용 후기 중 23개" "
평점 4 - 별로예요. 275개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 275개 이용 후기 중 3개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Suhyung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Optimal choice for a long-term biz trip
It was very cozy and comfortable. Staffs are very kind and friendly. There is a ALDI market near by hotel so that it is easy to cook by oneself. However, one disadvantage thing was no frying fan in there.
2023년 10월에 23박 숙박함
답변 제공: Alex 님, 2023년 11월 2일
Dear Suhyung,Thank you for your excellent review! We're thrilled to hear that Residence Inn was your optimal choice for your long-term business trip.We're delighted to know that you found our accommodations cozy and comfortable, and we appreciate your kind words about our friendly and helpful staff. Your feedback about the nearby ALDI market is valuable for future guests who may want to cook for themselves, and we're glad you found it convenient.We understand your concern about the lack of a frying pan, and we apologize for any inconvenience this may have caused. Your feedback helps us improve, and we'll certainly consider this when making enhancements to our facilities.Thank you for choosing Residence Inn, and we hope to have the pleasure of hosting you again on your next trip. Safe travels!

8/10 - 좋아요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel only a few minutes walk from nearby amenities, staff where helpful and friendly. Unfortunately a lot of building work nearby continued past midnight so pretty noisy.
2024년 5월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 7일
Thank you for your feedback! We're delighted you appreciated our convenient location and friendly staff. We apologize for any inconvenience caused by the nearby construction noise. We'll strive to address this for a better experience in the future. Hope to host you again soon!

10/10 - 훌륭해요

Atsuko

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien ! C’est gentil !
2024년 5월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 7일
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Victor 님, somerset

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 5월 7일
Thank you for the perfect score! We're thrilled you enjoyed your stay. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

HUSSEIN 님, Deayah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay. Nice staff
2024년 4월에 2박 숙박함
답변 제공: Alex 님, 2024년 5월 2일
Dear Hussein,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff. We hope to welcome you back soon!

10/10 - 훌륭해요

rosie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here before and again found the hotel a great place to stay. The rooms are spacious, stylish, clean and well equipped. The studios and suites benefit from cooking facilities which are great for a quick meal.
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 27일
Thank you for choosing to stay with us again and for sharing your positive experience! We're delighted to hear that you found our hotel to be a great place to stay once more. It's wonderful to know that you appreciated the spaciousness, style, cleanliness, and amenities of our rooms. We're glad that the cooking facilities in the studios and suites added convenience to your stay. We look forward to welcoming you back for another great experience in the future!

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great stay....lovely staff at check in and great room....more like an apartment...well stocked kitchen etc.
2024년 4월에 2박 숙박함
답변 제공: Alex 님, 2024년 4월 22일
Dear Stephen,Thank you for your outstanding review! We're thrilled to hear that you had a great stay and that you found our staff at check-in lovely. It's wonderful to know that you enjoyed your room, which sounds like it offered a cozy and well-equipped apartment-like experience. Providing a comfortable and convenient stay is our priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 - 훌륭해요

Tomasz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Alex 님, 2024년 4월 22일
Dear Tomasz,Thank you for leaving a 5/5 rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Bruce

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Alex 님, 2024년 4월 17일
Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback, as it helps us identify areas where we can improve to better serve our guests. If you have any specific comments or suggestions you'd like to share with us, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 - 좋아요

Marcel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Alex 님, 2024년 4월 17일
Thank you for your feedback! We're glad you enjoyed your stay.

8/10 - 좋아요

ARIADNA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicación para ir al estadio del Manchester City es ideal, hay una pizzería cerca llamada ruddys muy buena.
2024년 3월에 3박 숙박함
답변 제공: Alex 님, 2024년 4월 5일
¡Gracias por tu comentario! Nos alegra saber que nuestra ubicación cerca del estadio del Manchester City fue conveniente para ti. ¡Y gracias por la recomendación de la pizzería Ruddys! Esperamos verte de nuevo en el futuro

10/10 - 훌륭해요

SATHISH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 4월 1일
Dear Sathish,Thank you for the fantastic 5-star review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful. Breakfast was also very good and very clean area. Area a little cramped. No dining restaurant. No bar. Tea in room not replenished on last night. The room is in need of some maintenance. The rug on one side of the bed dangerous. Didn’t feel it was 4 star quality overall. 3 star at best.
2024년 3월에 3박 숙박함
답변 제공: Alex 님, 2024년 3월 27일
Dear Sheila,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful, and enjoyed our delicious breakfast in a clean environment. We apologize for any inconvenience caused by the limited beverage options and the lack of dining restaurant and bar facilities.Regarding your concerns about the room, we appreciate your observations and will certainly address them promptly to ensure our guests' safety and comfort. Additionally, we apologize for the oversight in not replenishing the tea in your room on the last night of your stay.We do offer a pizza menu in the evenings along with a selection of beverages, and we regret if this was not adequately communicated during your stay.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great apartment, spacious with well equipped mini kitchen. Easy to walk everywhere, close to the Northern Quarter and convenient for Piccadilly train station. Breakfast was included so that was great - it was very busy on the Saturday morning though. Staff were friendly and polite, even when they were busy. The rooms were warm so check / adjust the thermostat when you arrive. There was a security deposit which was returned within a day or two of our stay, but we had been warned it may take up to five days. It’s a city centre hotel so you may get some noise outside when people leave the clubs and make their way home. There is a lot of building work in the area - this didn’t affect us as we were staying over the weekend. Overall a great stay.
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 4월 1일
Dear Carol,Thank you for the fantastic 5-star review! We're thrilled you enjoyed our spacious apartment with a well-equipped mini kitchen and found our location convenient. We appreciate your feedback about breakfast and will work to improve service during busy times. It's wonderful to hear you found our staff friendly and accommodating. We'll also ensure our guests are informed about thermostat adjustments for optimal comfort. We're glad your security deposit was promptly returned. Your comments about potential noise and nearby construction are noted. We're delighted you had a great overall stay and hope to welcome you back soon!

10/10 - 훌륭해요

Jack

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 26일
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us. Looking forward to welcoming you back soon!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was good size and the shower was hot and strong pressure. Breakfast was amazing and a highlight!
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 3월 24일
Dear Paul,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our room size comfortable, with a hot and invigorating shower experience. It's fantastic to know that our breakfast left a lasting impression and became a highlight of your visit. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future! If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.

10/10 - 훌륭해요

Anthony

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great city hotel. Very friendly and helpful staff. Quiet location. Comfortable bed and good sized room. Would book again. A
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 21일
Dear Anthony,Thank you for the 5-star review! We're thrilled to hear that you enjoyed your stay at our city hotel. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated the quiet location. We're glad you found the bed comfortable and the room spacious. We look forward to welcoming you back again for another great experience!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great staff
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 21일
Dear Robert,Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our priority, and we're glad our team made your stay enjoyable. We hope to welcome you back again soon!

10/10 - 훌륭해요

Wing Chi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and Big Room. service really good.
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 3월 21일
Dear Wing Chi,Thank you for the 5-star review! We're glad you enjoyed your stay with us, found the room clean and spacious, and appreciated our service. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Tunbosun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely residence.
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 11일
Dear Tunbosun,Thank you for your kind words! We're thrilled to hear you enjoyed your stay.

10/10 - 훌륭해요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Modern spacious room with good facilities
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 11일
Dear Nigel,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our modern, spacious rooms and facilities to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!

10/10 - 훌륭해요

Susie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant apartment for a 2 night stay in walking distance of the station and town centre. The staff were lovely and the room was spacious, clean and well-equipped. Breakfast was excellent. Would definitely stay again in visiting Manchester.
2024년 3월에 2박 숙박함
답변 제공: Alex 님, 2024년 3월 11일
Dear Susie,Thank you for sharing your experience with us! We're delighted to hear that you had a brilliant stay and enjoyed our convenient location, spacious and well-equipped room, and excellent breakfast offerings. It's wonderful to know that our staff left a positive impression on you as well. We can't wait to welcome you back on your next visit to Manchester!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 7일
Dear Cynthia,Thank you for your positive review! We're glad you enjoyed your stay and appreciated our lovely rooms and excellent service. We hope to welcome you back soon!Kind Regards,

8/10 - 좋아요

martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic room
2024년 3월에 1박 숙박함
답변 제공: Alex 님, 2024년 3월 5일
Dear Martin,Thank you for your review! We're delighted to hear that you enjoyed your stay and found our room fantastic. Your satisfaction is our priority, and we're glad we could provide you with a comfortable experience. If there's anything else we can do to improve your next visit, please don't hesitate to let us know. We hope to welcome you back again soon!

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 23일
Dear Alice,Thank you so much for your glowing review! We're thrilled to hear you had such a positive experience with us.

8/10 - 좋아요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower leaked --needs a new plastic sleeve on bottom of shower hey -keep your staff they are good
2024년 2월에 3박 숙박함
답변 제공: Alex 님, 2024년 2월 21일
Dear Kerry,Thank you for your feedback. We're glad to hear that you found our staff to be good.We apologize for the inconvenience you experienced with the shower leak. Your comment has been duly noted, and we will address the issue promptly to ensure a more comfortable stay for our guests in the future.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 21일
Dear Janice,Thank you for the excellent rating! We're thrilled you had a fantastic stay at Residence Inn by Marriott Manchester Piccadilly. We hope to welcome you back soon!

10/10 - 훌륭해요

Pui Yi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent front desk service
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 17일
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.

10/10 - 훌륭해요

Blessing

2024년 2월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 17일
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations.

8/10 - 좋아요

Ildiko

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very kind and obliging. Cleanliness could be better. The room was lovely and comfortable.
2024년 2월에 2박 숙박함
답변 제공: ALex 님, 2024년 2월 17일
Dear Ildiko,Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our staff to be kind and obliging, and that you enjoyed the comfort of your room.We apologize for any cleanliness concerns you may have encountered during your stay. Your feedback is important to us, and we take it seriously. We will address these concerns with our housekeeping team to ensure that our standards are consistently met and exceeded.If you have any specific details or additional feedback regarding cleanliness issues, please feel free to share them with us. Your input helps us improve and provide a better experience for all our guests.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 - 괜찮아요

Pete

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room fantastic, well equipped and comfy. Breakfast very poor, small badly designed service area for a hotel this size. Mugs, bowls and plates in a corner so everyone was in everyone else's way, only eggs and beans left and couldn't get to the toaster because of so many people.
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 9일
Dear Pete, Thank you for your feedback. We're glad you found the room fantastic and well-equipped. Regarding breakfast, we apologize for any inconvenience you experienced. We do advertise peak times, but we understand your concerns about the service area and availability of food items. Your feedback is valuable, and we'll certainly take it into consideration for improvements. We hope you'll give us another chance to exceed your expectations in the future.

8/10 - 좋아요

Brijesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintained room and amenities
2024년 2월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 9일
Dear Brijesh,Thank you for your kind words! We're thrilled to hear that you enjoyed our well-maintained room and amenities during your stay. We hope to welcome you back soon for another great experience!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for Piccadilly Gardens
2024년 2월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 7일
Thank you for your feedback Robert !

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lækker overnatning
Vi skulle opleve Manchester inden vi tog flyet retur til Danmark. Standarden på hotellet passer overens med rating fra de fleste gæster. Ligger placeringsmæssigt tæt på Picadelly stationen.
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 6일
Dear Brian, Thank you for the glowing review! We're delighted you enjoyed your stay with us and found our location convenient. Safe travels back to Denmark!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in good location
Good location, 10 min walk to main shopping in city. Lovely, spacious suite with all the facilities you could need. Free complimentary breakfast too.
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 5일
Dear Lisa,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location, spacious suite, and the complimentary breakfast. We appreciate your 10/10 rating and hope to welcome you back soon.

6/10 - 괜찮아요

Janell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property IS NOT a residence inn as what you might expect. It’s just a hotel room. (Residence inn usually has more “home” features. This didn’t even have a coffee maker-only kettle). The staff was pleasant enough, complimentary breakfast was decent. Downside- this is loud and the set up was the weirdest hotel I’ve ever been in. We had to use our key card to open 2 doors before getting to our actual room in this very awkward hallway (not every room was like this-just ours and 2 others placed oddly at the end of a hall). The doors themselves aren’t really that inconvenient, it’s more that you have 3 doors slamming Everytime you or your neighbors go in and out. I would probably pick somewhere else next visit.
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 2월 3일
Dear Janell,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are pleased to hear that you found our staff pleasant and enjoyed the complimentary breakfast.We apologize if our property did not meet your expectations as a Residence Inn. We understand the importance of home-like features, and we regret any inconvenience caused by the absence of a coffee maker. Your comments regarding the layout and noise level in certain areas of the hotel are duly noted, and we will certainly review these aspects to improve our guests' overall experience.We value your input, and your insights are crucial for us to make necessary adjustments. We hope that despite the inconveniences, you were able to enjoy some aspects of your stay. If you decide to give us another chance in the future, we would be delighted to welcome you back and ensure a more comfortable and enjoyable stay.Thank you for choosing our hotel, and we hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 1일
Dear Chloe,We truly value your opinion and would love to hear more about your experience. If you have any specific feedback or suggestions that could help us enhance our services, please feel free to share them with us. Your insights are important to us, and we are committed to making improvements based on our guests' feedback. Thank you for taking the time to help us better serve you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were lovely and the hotel was clean.
2024년 1월에 3박 숙박함
답변 제공: Alex 님, 2024년 2월 1일
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff lovely and the hotel clean. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Ronald

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellence
Absolutely fabulous accomadation and stay . Everything was top class . Staff were friendly and really totally excellent. Definately return wonderful stay
2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 1월 30일
Dear Ronald,Thank you for your glowing review! We are delighted to hear that you had an absolutely fabulous stay with us and that everything met your expectations at a top-class level. It warms our hearts to know that our staff contributed to making your experience truly excellent, and we appreciate your kind words about their friendliness.We're thrilled to have earned your loyalty, and we can't wait to welcome you back for another wonderful stay. If there's anything specific you enjoyed the most or if there are any preferences you'd like us to consider for your next visit, please don't hesitate to let us know.Thank you for choosing Residence Inn, and we look forward to the pleasure of hosting you again soon!

10/10 - 훌륭해요

Ho Yu Eppie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good reception service & Good buffet breakfast
The staff are very helpful and friendly, especially, the reception service, e.g. Wayne and Lin who has multi language skills to facilitate the communication. The buffet breakfast is good as the hotel provides a variety of food. My room did not have any chair, however, the staff could help out to find one as reqeuested.
2024년 1월에 4박 숙박함
답변 제공: Alex 님, 2024년 1월 30일
Dear Ho Yu Eppie,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a wonderful stay and appreciated our reception service, particularly Wayne and Lin. We are proud to have a team that goes above and beyond to make our guests feel welcome and ensure effective communication.It's great to know that you enjoyed our buffet breakfast with its variety of food options. We believe that a good start to the day begins with a satisfying meal, and we're pleased to hear that you found it to your liking.We apologize for any inconvenience regarding the absence of a chair in your room. It's fantastic that our staff was quick to assist and provide a solution to meet your needs. We appreciate your understanding and patience in such matters.Your feedback is invaluable to us, and we look forward to welcoming you back in the future. If there's anything else you'd like to share or any specific areas where we can further improve, please feel free to let us know.Safe travels!

10/10 - 훌륭해요

Andy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Large Rooms with Good Quality Facilities
Super hotel, spotlessly clean with super friendly staff. Breakfast was an unexpected addition, good selection simple affair.
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 29일
Dear Andy,Thank you for the concise input. If you have a specific question or if there's something specific you'd like to discuss or know more about, feel free to provide more details, and I'll be happy to help!

8/10 - 좋아요

Neale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 31일
Thank you for your 4/5 rating! We appreciate your feedback.

10/10 - 훌륭해요

pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very friendly, helpful staff. Only complaint is breakfast area and buffet area very tight for number of guests staying. Not always convenient to take a tray to your room.
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 29일
Dear Pamela,Thank you for your kind words about our friendly and helpful staff! We appreciate your feedback regarding the breakfast area and buffet. We'll certainly look into ways to improve the space and convenience for our guests. We hope to welcome you back soon!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would reccomend
Staff are friendly. The room was well made and clean. Every comfort is catered for. Breakfast could be more organised as there isnt enough seating or cutlery.
2024년 1월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 29일
Dear David,Thank you for your positive comments about our friendly staff and well-maintained rooms. We appreciate your feedback on the breakfast area and will address the seating and cutlery concerns to enhance the overall experience. We look forward to hosting you again for an even better stay!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 1월 27일
Thank you for your review !

10/10 - 훌륭해요

Amandajane

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean and in a great location.
2023년 10월에 2박 숙박함
답변 제공: Alex 님, 2024년 1월 27일
Thank you for your review !

10/10 - 훌륭해요

Aye Marie

2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 1월 21일
Thank you for your review !

8/10 - 좋아요

Trine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Veldig bra opphold
Lå på hotellet i forbindelse med fotballkamp, og dette hotellet var perfekt for oss som par. Vi hadde en leilighet med kjøkkendel som inneholdt kjøleskap, fryser og koketopp. Veldig bra. Frokosten på hotellet var helt ok, men opplevde mugg på brødskiven, så etter dette ble det ikke frokost på oss. Lite og velge i under frokost. Men ellers tipp topp! Lå litt unna byen, men tok bare 7 minutter og gå, så var vi midt i sentrum i Manchester. Veldig bra!
2024년 1월에 5박 숙박함
답변 제공: Alex 님, 2024년 1월 18일
Dear Trine,Thank you for taking the time to share your feedback. We're delighted to hear that our hotel was perfect for your stay and that you enjoyed the amenities in the apartment. We appreciate your comments about breakfast and apologize for any inconvenience caused. Rest assured, we will address the issue to ensure a better experience in the future. We're glad you found our location convenient and hope to welcome you back for another excellent stay.

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay here and the staff were without exception all very friendly accommodating and professional..... a real eye opener compared to any other hotel we have been to.
2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 1월 18일
Dear Keith,Thank you for the stellar 5/5 review! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly, accommodating, and professional. Your kind words mean a lot to us. We hope to welcome you back for another great experience.

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Alex 님, 2024년 1월 18일
Dear Alex, Thank you for the fantastic 10/10 review! We're delighted that you enjoyed your experience. Your positive feedback means a lot to us. We look forward to hosting you again in the future.