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레드 루프 인 세인트루이스 - 세인트찰스 여행 후기

2 out of 5
레드 루프 인 세인트루이스 - 세인트찰스
2010 Zumbehl Road, St. Charles, MO

이용 후기

5.4
평점 10 - 훌륭해요. 926개 이용 후기 중 95개" "
평점 8 - 좋아요. 926개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 926개 이용 후기 중 205개" "
평점 4 - 별로예요. 926개 이용 후기 중 195개" "
평점 2 - 너무 별로예요. 926개 이용 후기 중 238개" "

5.6/10

청결 상태

6.6/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was overbooked, was not incormed of this, paid for 3 rooms days ahead of time only to be told nothing was available upon arrival. Called a few hours before check in to confirm everything and was told everything was ready for my check in.
2021년 3월에 1박 숙박함

2/10 - 너무 별로예요

LaBria

2021년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
All was fine except the rug looked like it had not been vacuumed and one of the beds had dirty sheet and pillow case. We changed it and then was fine.
2021년 3월에 1박 숙박함

2/10 - 너무 별로예요

Aran

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always call hotel and confirm availability
Hotel was overbooked so I never got a room.
2021년 3월에 1박 숙박함

8/10 - 좋아요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Blankets
The room was good but asked for blankets and they said they were short on blankets
2021년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very dirty and so run down. The tub was dirty, holes in the wall, door looked like it had been kicked down a couple of times.
2021년 2월에 1박 숙박함

8/10 - 좋아요

Ryan

2021년 2월에 2박 숙박함

2/10 - 너무 별로예요

George

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

8/10 - 좋아요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Non-smoking rooms still smell of heavy cigarettes
We booked a non-smoking room. Went inside and the bed was unmade and food and bottles were on the desk as if someone was still staying in our room. Unclean and smelled like cigarette smoke. We changed rooms at the front desk and I made it really clear we could not have a smoking room or an old room that had been smoked in ever. Our second room smelled even worse and the cigarette smoke was so strong, it immediately saturated our clothing from only ten minutes in the room. We left and received refund. Front desk staff was very nice and apologetic
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함

4/10 - 별로예요

Evan

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Unpleasant stay
Our stay was unpleasant at best. First, they couldn't find our reservation throigh hotels.com. Then, when we got to our room, the heat didn't work, which is ridiculous in thr middle of winter. We did get switched to a different room and received a discount thanks to Amber's exceptional customer service skills and friendly manner. But the heater should be checked regularly by their maintenance and this should never have occurred
2021년 1월에 2박 숙박함

6/10 - 괜찮아요

Jeremiah

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty rooms. Outdated heat source.
2021년 1월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible, dont stay
The room was nasty. Not cleaned. Frudge smelled bad, microwabe had food splattered in it.
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

Sally

2021년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gross
The first room i was givin the walls were stained and patched,the tv and phone did not work and just felt dirty the second room i was given the floors were dirty and the tub and shower were not cleaned overall it was gross I'll never recommend or stay there again.
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

Callum

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

Unable to rest and relax for concern for property and self.
2021년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Mix opinion of my stay.
The rooms air conditioner didn’t work so it was really hot in the room the bathroom was dirty to where there was a wash rag from previous people still in the room, the bed was awful and the pillows sucked. But the customer service was amazing other than a note on the door multiple times saying will be back in 20 minutes and it was almost an hour
2021년 1월에 2박 숙박함

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good stay no problems clean rooms
2020년 9월에 1박 숙박함

8/10 - 좋아요

Margarita

출장 여행
좋아요: 직원 및 서비스
The room was ok. It smelled like a cat or dog was in the room. Saw a roach crawling on the floor. The linen was cleaned. The floor could have been cleaner.
2020년 11월에 2박 숙박함

10/10 - 훌륭해요

sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

6/10 - 괜찮아요

Makayla

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

8/10 - 좋아요

Leon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Did not have any toilet paper or the bar for it when I got there. Also, one coener of tje door the weather seal is gone.
2020년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I'm dissapointed.
I do love this hotel. But when I got there, the room we were giving was occupied and we walked in on two people. They switched us to a different room which was infested with bugs. The second night we switched rooms, it was smaller and had no fridge or microwave and there were also some bugs but luckily it was much cleaner. For the price, normally Red Roof is a good cheap easy place to stay. But unfortunately the bugs and all that ruined my experience.
2020년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Room was clean and convenient location. The bar lock was broken, so even if i used it, it wouldnt be secure.
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Dennis

별로예요: 청결 상태, 직원 및 서비스
2020년 9월에 1박 숙박함

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
SAVE YOUR MONEY - LOOK FOR SOMETHING ELSE
I have traveled between Florida and Colorado a couple times each year for 16 years and, without question, this was the most atrocious place I have ever stayed. The number of derelicts hanging around outside blaring music, smoking non-stop and just being loud throughout the night made it nearly impossible to sleep. At any time, I expected my car alarm to go off from a break in (as my car was full of items I was transporting). The property itself looked more like Section 8 housing with garbage on the stairs, a smell of cigarette smoke eveywhere around the building and just all around dirty. The young woman checking me in was extremely nice but, other than that, I would NEVER stay here again. Save your money. Look for something else!
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

2020년 9월에 1박 숙박함

4/10 - 별로예요

Marti

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not so good
Check was great. The room was not clean. It was humid and slimy feeling. Dirt in all the corners, no toilet paper, flies, nats and a grasshopper were in the room. Water pressure in the shower was good. The bar soap was like Lava brand soap (sand paper).
2020년 8월에 1박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for staying with us, we are very sorry that particular was not up to our standards. We do apologize and hope you will give us another chance.

2/10 - 너무 별로예요

RedRoof 님, St Charles mo

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Worst hotel ever! My reserved room was given away. Keys never worked! Very unorganized!
2020년 8월에 2박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
We are sorry to hear of all the problems you encountered. This location is now under new management and we are working hard to improve the quality and service.

2/10 - 너무 별로예요

Nicole

2020년 8월에 1박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for staying with us.

6/10 - 괜찮아요

Tyler

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2020년 8월에 1박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for staying with us.

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 12박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for staying with us.

8/10 - 좋아요

Shonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would def stay again...
Staff was very friendly. Room was clean and spacious. The bed was so comfy!!
2020년 7월에 1박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet..will definately book again. Also the place was peaceful
2020년 7월에 1박 숙박함
답변 제공: Craig U 님, 2020년 9월 8일
Thank you for your kind review.

10/10 - 훌륭해요

Magdalena

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 3박 숙박함

2/10 - 너무 별로예요

Tim 님, E. DBQ, IL

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is pretty run down and unkempt. It was last minute so we stayed but I wish I hadn't. The air conditioning didn't work, the room was dirty--we had to have the staff come and clean the bathroom before we would stay, but it was still pretty gross. The pictures on the web make it look far nicer than it was. If you don't want to be grossed out, stay somewhere else.
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 6월에 1박 숙박함

4/10 - 별로예요

Scott

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I just stopped here to sleep. My room was supposed to be a non smoking room but reeked of smoke. Also got bug bites while here. Wouldn’t recommend.
2020년 6월에 1박 숙박함

8/10 - 좋아요

Carmine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room wasn’t cleaned-still dirty clothes on the floor in the bathroom. The price was more than expected. Would not stay there again
2020년 6월에 2박 숙박함

8/10 - 좋아요

Raymundo 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was loud. Some of the people staying were rude.
2020년 5월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 6월에 1박 숙박함

6/10 - 괜찮아요

Dianna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Do your research and find a better hotel
I made an online reservation and when I arrived the office was closed because they were doing a walk around. I asked if they had security and was told no. That should have been my first red flag. After getting my room key I made my way to the back of the hotel. The lighting was poor in the parking lot and it was very dark. As we were making our way to our room I noticed a guy acting strangely walking back and forth and got a really bad gut feeling. No sooner had I rushed me and my kids into the room, not even 5 minutes later, I looked out my window to see a man circling my uhaul truck looking into the windows. I immediately called the office to inform them and cancel, grabbed my bags, and told the kids we were leaving. There is no way I was going to get a good nights rest having to worry that someone might break into my truck. The office told me it was a common complaint/problem that happened often so they were understanding about me wanting to cancel. This hotel location is in a seedy side of town from what I gathered. I wouldn't recommend this hotel.
The view from my window where I saw the man circling my uhaul truck
2020년 5월에 1박 숙박함

2/10 - 너무 별로예요

Christina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 5월에 1박 숙박함