스위트, 금연 | 책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

컴포트 스위트 그린빌 여행 후기

2.5 out of 5
컴포트 스위트 그린빌
2005 Center Point Lane, I 30 Hc 34, Greenville, TX

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 819개 이용 후기 중 570개" "
평점 8 - 좋아요. 819개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 819개 이용 후기 중 34개" "
평점 4 - 별로예요. 819개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 819개 이용 후기 중 15개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jordan GoodLife

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Scott 님, 2024년 4월 16일
Thanks for you're feedback! We love to know when guests enjoyed their experience with us! We strive to provide excellent service and it's extremely encouraging to hear that your stay was a 5 out of 5! We appreciate your business!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for the eclipse in 2024. Very clean and newer property. Fast check in.
2024년 4월에 2박 숙박함
답변 제공: Scott 님, 2024년 4월 10일
Thank you for choosing to stay with us during the eclipse event in 2024 and for taking the time to share your experience. We're delighted to hear that you found our property to be very clean and appreciated our newer facilities.Ensuring a smooth and efficient check-in process is always a priority for us, and we're pleased to learn that you had a fast check-in experience.We hope you enjoyed witnessing the eclipse and had a memorable stay with us. If there's anything else we can assist you with or if you plan to visit our area again in the future, please don't hesitate to reach out.Thank you once again for your kind words, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite place to stay when coming to Greenville for work. I enjoy the sitting area in the room, the friendliness of staff, while I didn’t enjoy the pool or gym I always hope to!
2024년 3월에 1박 숙박함
답변 제공: Scott 님, 2024년 4월 7일
Thank you for taking the time to share your feedback with us. We are delighted to hear that our hotel is your favorite place to stay when visiting Greenville for work.It's wonderful to know that you appreciate the sitting area in your room and the friendliness of our staff. Providing a comfortable and welcoming environment for our guests is our top priority, and we are pleased that we have consistently met your expectations in this regard.We truly appreciate your loyalty and look forward to welcoming you back for another enjoyable stay.

6/10 - 괜찮아요

Oscar

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The staff was nice, the room was just what it was for but they have some opportunities. I was in room 201 and the room smelled very rancid like there had been smoking in there in the past. The drainage in the restroom was a circle one while it was supposed to be a square one which made it lose and unsafe. The lobby smelled great but not my room.
2024년 3월에 1박 숙박함
답변 제공: Scott 님, 2024년 4월 7일
Thank you for sharing your feedback with us regarding your recent stay. We are pleased to hear that you found our staff to be nice and that the room met your expectations in some aspects.However, we sincerely apologize for the issues you experienced during your stay. We take cleanliness and guest comfort very seriously, and we regret that the room did not meet our usual standards. Please know that we have addressed the odor issue with our housekeeping team to ensure that all rooms are thoroughly cleaned and deodorized.Additionally, we appreciate you bringing the drainage issue to our attention. Our maintenance team will investigate and rectify the situation promptly to ensure the safety and comfort of our guests.Your feedback is invaluable to us as it helps us identify areas for improvement. We apologize for any inconvenience these issues may have caused you and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, clean and quiet.
2024년 3월에 3박 숙박함
답변 제공: Scott 님, 2024년 4월 7일
Thank you so much for your wonderful review! We're delighted to hear that you found your stay comfortable, clean, and quiet. Providing a serene and welcoming environment for our guests is always our top priority. Should you find yourself in need of accommodations again in the future, we would be thrilled to welcome you back for another enjoyable stay. Please don't hesitate to reach out if there's anything else we can assist you with.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Scott 님, 2024년 3월 27일
Thank you! It's wonderful to see you had a great experience with us! Hope to see you again!

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함
답변 제공: Scott 님, 2024년 3월 13일
Thanks for the feedback! We're glad you enjoyed your stay! Come see us again!

10/10 - 훌륭해요

Cyndi

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stop while traveling
2024년 2월에 1박 숙박함
답변 제공: Scott 님, 2024년 3월 25일
Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay with us and that our hotel served as a pleasant stop during your travels.Ensuring our guests have a comfortable and convenient experience, especially while on the road, is incredibly important to us. We're glad that we could provide a welcoming atmosphere for you during your journey.

10/10 - 훌륭해요

Diana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean from the entrance of the building to the entrance of our suite! Will definitely recommend 10/10
2024년 2월에 4박 숙박함
답변 제공: Scott 님, 2024년 3월 13일
Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our establishment to be very clean from the entrance of the building to the entrance of your suite. Maintaining cleanliness throughout our premises is a top priority for us, and we're delighted that we could meet your expectations in this regard.Your recommendation means a lot to us, and we truly appreciate your kind words and support. If there's anything else we can do to further enhance your experience or if you have any specific suggestions, please don't hesitate to let us know. We value your feedback and look forward to the opportunity to welcome you back for another wonderful stay in the future. Thank you for choosing our establishment and for your 10/10 rating!

10/10 - 훌륭해요

Roxanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In a good location for my event and lots of places to eat. wish lighting in room was better.
2024년 1월에 1박 숙박함
답변 제공: Scott 님, 2024년 2월 4일
Thank you for taking the time to share your feedback with us. We're delighted to hear that our location was convenient for your event and that you enjoyed the variety of dining options nearby.We appreciate your suggestion regarding the lighting in the room. Your input is valuable to us as we constantly strive to enhance our guests' experience. We will certainly take your comment into consideration and explore ways to improve the lighting in the rooms to better meet our guests' expectations.We hope to have the pleasure of hosting you again in the future, and please feel free to reach out to our team if you have any further suggestions or requests. Thank you for choosing us for your event, and we look forward to welcoming you back.

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Very helpful and polite, will stay again
2024년 1월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 9일
Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff made a lasting impression on you with their helpful and polite service.It's always our goal to provide excellent hospitality, and your kind words serve as a great motivator for our team. We are thrilled that you had such a positive stay and that you're considering staying with us again.Your feedback is invaluable, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you enjoyed or if you have any preferences for your next visit, please don't hesitate to let us know. We appreciate your loyalty and can't wait to host you again!

10/10 - 훌륭해요

Marcia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property! Spacious and comfortable rooms!
2024년 1월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 27일
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you found our property lovely and that our rooms provided the spacious and comfortable atmosphere you were looking for.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

curtis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable, great breakfast options
2024년 1월에 1박 숙박함
답변 제공: Scott 님, 2024년 3월 25일
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay comfortable and enjoyed our breakfast options.Ensuring our guests' comfort and satisfaction is our utmost priority, and we're thrilled to hear that we were able to meet your expectations in this regard. We take great pride in offering a variety of breakfast options to cater to different tastes and dietary preferences, and we're glad to hear that you found them to your liking.

4/10 - 별로예요

Jerald P.

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is basically a construction zone. Sheetrock in the hallwsys, people working on the rooms all night. The hot tub not in service first night Bathroom in pool area out of order. The staff was super nice, but the facility itself was not great .
2024년 1월에 3박 숙박함
답변 제공: Scott 님, 2024년 1월 20일
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit. It's disheartening to hear about the construction-related disruptions and the issues with the hot tub and bathroom in the pool area.We understand that a peaceful and comfortable stay is crucial, and we regret that we fell short of your expectations in this regard. Please be assured that we take your comments seriously, and we will be addressing these concerns with our team to ensure improvements are made promptly.We appreciate your kind words about our staff, and we're glad to hear that they were able to provide a positive interaction despite the challenges you faced. Guest satisfaction is of utmost importance to us, and we are committed to addressing and resolving the issues you've highlighted.We sincerely apologize for any inconvenience caused and appreciate your understanding. We value your feedback as it helps us improve our services.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Marcia

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 28일
Thanks for the amazing score! We greatly appreciate your business and we hope to welcome you back again soon!

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent rates and a great room. Stayed in the King.
2024년 1월에 2박 숙박함
답변 제공: Robert 님, 2024년 2월 10일
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our rates reasonable and enjoyed your stay in our King room.Providing a great room and ensuring our guests have a comfortable stay is our top priority, and we're delighted to have met your expectations.If there's anything specific you enjoyed about your stay or if there are any suggestions you'd like to share, please feel free to let us know. We appreciate your feedback and look forward to the opportunity to host you again in the future.Thank you for choosing us, and we can't wait to welcome you back for another pleasant stay.

10/10 - 훌륭해요

kun

2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 10일
Thank you so much for taking the time to leave us a perfect 5 out of 5 review! We are thrilled to hear that you had an exceptional experience during your stay with us.Your positive feedback means the world to us, and we're delighted that our efforts to provide a top-notch experience have resonated with you. We're grateful for your support and appreciate your choice to stay with us.If there's anything specific you enjoyed about your stay or any suggestions you'd like to share for future improvements, please feel free to let us know. Your insights are invaluable as we strive to continually enhance our guest experience.Thank you for your glowing review, and we can't wait to have the pleasure of hosting you again for another wonderful stay in the future.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 10일
Thank you so much for taking the time to leave us a perfect 5 out of 5 review! We are absolutely thrilled to hear that you had a fantastic experience during your stay with us.Your positive feedback is truly appreciated, and it means a lot to our team. We strive to provide exceptional service and a comfortable environment for our guests, and we're delighted to see that reflected in your rating.If there's anything specific you enjoyed about your stay or if there are any suggestions you'd like to share for future improvements, please feel free to let us know. We value your input and always aim to exceed your expectations.Thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

Sondra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice, spacious, clean and dog friendly hotel.
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 9일
Thank you for taking the time to share your feedback! We're delighted to hear that you had a very nice experience at our hotel and found our accommodations to be spacious, clean, and dog-friendly.Creating a welcoming environment for our guests, including those with furry companions, is important to us, and we're thrilled that you and your dog enjoyed your stay. If there are any specific features or services that stood out to you or if you have any suggestions for improvement, please feel free to share.We appreciate your choice to stay with us, and we look forward to hosting you and your four-legged friend again in the future. If there's anything we can do to make your next visit even more enjoyable, please let us know.Thank you for your positive review, and we hope to welcome you back soon!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
We greatly appreciate your business and this 5-star review! If you are ever in the area again, we hope to welcome you back.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Thank you for your business and your review. We appreciate the feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you are a female do not book here!!
The attendant was extremely rude. I am a single female, and while the attendant was checking me in, a gentleman arrived to check in. The attendant stopped checking me in midstream and told me I had to wait so he could attend to the gentleman. When did women become second-class citizens?
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
You have an interesting way of looking at what happened.

10/10 - 훌륭해요

Evelyn

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Thank you so much for this 5-star review! We hope to welcome you back again soon!

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
amazing food perparer for breakfast - the best!
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
We're delighted to hear that you enjoyed the breakfast prepared by our culinary team! It's wonderful to know that the food exceeded your expectations and left a positive impression. Our chefs take pride in crafting delicious and satisfying meals for our guests, and we appreciate you recognizing their efforts. If you have any specific dishes or preferences you'd like us to consider in the future, feel free to share your thoughts. We look forward to serving you more delightful meals during your next visit!

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Comfy beds. Great service
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our accommodation clean, enjoyed the comfy beds, and experienced great service. Providing a comfortable and welcoming stay is our top priority, and we're delighted that we could meet your expectations. If you have any suggestions for how we can make your next visit even more enjoyable, feel free to let us know. We look forward to welcoming you back in the future!

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Thanks for taking the time to leave us a score about your stay! If there are any specific things you would like to mention, please feel free to reach out directly to the hotel. We appreciate your business.

10/10 - 훌륭해요

Kirsty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Thank you for your wonderful score! We hope to welcome you back again soon!

10/10 - 훌륭해요

Angela

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful, the room was very clean, stocked, and had lots of room for me and my dog. Also scheduling from Expedia made my stay very affordable. Very happy overall.
2023년 12월에 2박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
Dear [Reviewer's Name],Thank you for sharing your experience with us. We're thrilled to hear that you had a positive stay, and we appreciate your kind words about our friendly and helpful staff. It's wonderful to know that you found the room clean, well-stocked, and spacious for both you and your dog. Thank you for choosing our hotel.

4/10 - 별로예요

Ginger

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Possibly Unsafe! Do Better!!
I was impressed with the cleanliness and the amenities. The gentleman when we checked in was friendly and helpful. If I had written my review right after check in it would have been a five star. But, sleep is important issue in a hotel. People in the room next door had a dog. I love dogs but I’m allergic. Not realizing this is a dog friendly, I didn’t bring my meds. But it gets worse! I was forced to call the front desk because the people in the room next to mine were fighting very loudly. The woman was sobbing and it sounded like furniture was being thrown. The desk clerk asked me more than once if she should call the police. How should I know!! Isn’t there a policy in place for handling this sort of thing? She called the room next door and then called me back. So, the violent man next door now knows that I’m the one who called because phones ringing in rooms late at night are clearly heard. They were quiet for a while afterwards but I was too stressed to sleep at that point. Around 2:00am the fighting got out of hand again so I called back down stairs. Don’t know if I was speaking to the same woman because she sounded very annoyed with me. She claims that she had talked to the couple and they said the dog was making the noise (even if it is the dog the hotel should have done something about it!) Domestic violence never admits to it! I told the desk clerk the woman said “please don’t hit me again” Nothing was done!! It’s worse but I’m out of characters to tell whole story
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 17일
You have our sincere apologies for how the situation was not handled more professionally by our staff. We have addressed the mistakes that were made and given instructions on how to better handle these types of incidents in the future.

6/10 - 괜찮아요

PATRICIA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed was very uncomfortable... suggest they get some new ones.
2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2024년 1월 16일
Thank you for sharing your feedback with us. We appreciate your input, and we're sorry to hear that you found the bed uncomfortable during your stay. Providing a comfortable night's sleep is crucial for us, and we apologize for any inconvenience you experienced.Your suggestion about getting new beds is valuable, and we will certainly take it into consideration as we continuously work towards improving our accommodations. Our guests' comfort is our top priority, and your feedback helps us identify areas for enhancement.If there's anything else you'd like to share or if you have additional details about your experience that could assist us in addressing the issue, please feel free to reach out. We value your input, and we hope to have the opportunity to make your future stays more comfortable.Thank you for choosing our hotel, and we appreciate your understanding.

2/10 - 너무 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
We realize this score is because you did not show up for your reservation and were charged a 1-night no-show penalty fee. Please understand that this is a universal policy in the hotel industry and not something we do selectively. We have a 24-hour cancellation policy and we have to be notified within this time.

10/10 - 훌륭해요

Brandie

2023년 12월에 1박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
We are delighted that you had a wonderful experience with us! We hope to welcome you back again!

8/10 - 좋아요

richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
la piscine
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
¡Gracias por quedarte con nosotros recientemente! ¡Nos alegra que hayas disfrutado de la piscine! ¡Vuelve y quédate con nosotros otra vez!

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and the staff was very polite and helpful
2023년 11월에 5박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
Thank you for taking the time to share your experience following your recent stay with us. We're thrilled to hear that you found our hotel to be clean and that our staff provided polite and helpful service during your visit.Maintaining a clean and comfortable environment is a priority for us, and we're delighted that our efforts reflected positively on your stay. Additionally, we take pride in our team's dedication to ensuring our guests feel welcomed and well-assisted throughout their time with us.Your kind words are truly appreciated and serve as encouragement for our continued commitment to exceptional service.Should your travels bring you back to this area, we would be honored to host you again and provide another positive experience.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
We're thrilled that your stay was a 10 out of 10! We are committed to providing an experience that exceeds expectations. If you are ever back in the Greenville area, we would love to welcome you back again.

10/10 - 훌륭해요

Pamela S

가족 여행
좋아요: 편의 시설/서비스
Excellent hotel. I definitely wasn’t disappointed. Nice, clean rooms, great staff, clean rooms and comfortable beds. I would definitely stay again. I highly recommend.
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that your stay with us was excellent and met your expectations.It's fantastic to know that you found our rooms nice, clean, and comfortable. Providing a welcoming and cozy environment is important to us, and we're thrilled that you found our beds comfortable for a good night's rest.We're also grateful for your kind words about our staff. Ensuring exceptional service and a pleasant experience for our guests is our goal, and we're delighted that our team made a positive impression on you.Your recommendation means a lot to us, and we sincerely appreciate your trust in us. We would be honored to welcome you back and provide another enjoyable stay during your future visits.Thank you for your valuable feedback, and we look forward to hosting you again soon.

10/10 - 훌륭해요

Jeremy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the Double Queen Suite room 125. The room was spacious and very clean. The shower was hot and the shower head was high up on the wall so tall people have no problem standing underneath. The breakfast was hot and fresh. The only negative thing I have to say about it is the eggs was definitely over cooked. I like the convenience of all the food and shops close by. For the most part the room was very quiet up until people decided to utilize the pool. You can hear EVERYTHING through the walls as if they were in the same room as us. Pool hours are from 9am-9pm daily so unfortunately we had to endure extremely loud music and kids screaming non-stop the last night and last morning we were there. Aside from this annoyance of not being able to get a decent nights sleep before we had to drive back 6 hours home, it was a pleasant stay and would recommend this hotel.
2023년 11월에 2박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We're delighted that you found our Double Queen Suite spacious, clean, and equipped with amenities suitable for taller guests, such as the high-positioned shower head.We're pleased that you enjoyed our breakfast offerings; however, we apologize for the overcooked eggs. Your comment has been duly noted, and we'll ensure our breakfast team addresses this to ensure consistent quality.We appreciate your positive remarks about the convenience of nearby food and shops. However, we apologize for the disturbance caused by noise from the pool area. Your comfort is crucial to us, and we regret any inconvenience caused by the noise from other guests. We'll review our policies to ensure a quieter and more enjoyable stay for all guests, especially during quiet hours.We're grateful for your understanding, and despite the inconvenience, we're glad to hear that overall, your stay was pleasant. Should your travels bring you back to this area, we'd love the opportunity to provide you with an even more restful experience.Thank you for recommending our hotel, and we hope to have the chance to host you again for a smoother and quieter stay.

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent, friendly service. Breakfast bar food selection and quality was great - and the dining area was very pleasant and clean. The staff did a great job. The property does allow dogs in the rooms which I do not care for.
2023년 11월에 2박 숙박함
답변 제공: Scott 님, 2023년 12월 13일
Thank you for sharing your recent experience at our property. We're thrilled to learn that you had an excellent stay and that you found our service friendly and accommodating. It's fantastic to hear that you enjoyed our breakfast offerings and that our dining area met your expectations in terms of cleanliness and ambiance.We appreciate your feedback regarding our pet policy. We understand that preferences regarding pets in rooms can vary among guests. Please accept our apologies if this aspect of our hotel did not align with your personal preference. Your comments are valuable to us, and we'll take them into consideration as we continuously strive to improve our services and amenities.Thank you for choosing our hotel. We hope that despite this aspect, we were able to provide an overall positive experience. Should you have any further comments or if there's anything else we can do to enhance your future stays, please feel free to let us know. We'd love the opportunity to welcome you back for another enjoyable stay.

4/10 - 별로예요

Codi

출장 여행, 가족 여행
별로예요: 청결 상태
The room was not clean and smelled funny. The fridge had a funkie odor as well. The a/c unit had mold on vents. The carpet was stained and not vacuumed. The mattresses were uncomfortable and had dips in them. It was very noisy and did not get very good sleep. The breakfast was not very good. Don’t plan on ever staying at this location again.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for commuting to A&M Commerce.
2023년 11월에 3박 숙박함
답변 제공: Scott 님, 2023년 11월 28일
Thank you for sharing your review! We're thrilled to hear that our location has been convenient for your commuting needs to A&M Commerce. It's wonderful to know that our proximity has added value to your experience. Thanks again for your business with us. We hope to see you again.

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Check in time must wait till 12 pm or pay $25.00 charge, I was 30 minutes early had to wait for room. No big deal justa pain.
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 24일
Thank you for choosing to stay with us and for sharing your experience. We apologize for any inconvenience caused by the check-in policy. We understand that waiting can be inconvenient, and we appreciate your understanding. We are glad to see the rest of your stay was enjoyable, and we look forward to welcoming you back again sometime.

10/10 - 훌륭해요

EDWARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Texas Visit
I've stayed at this establishment 3 times and every time I've been met with friendly service. Rooms have always been clean and ready.
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 24일
Thank you for being a loyal guest and for choosing to stay with us during your visits to Greenville,TX! We're delighted to hear that you've consistently experienced friendly service and found our rooms clean and ready for your stay. Providing exceptional service and maintaining a clean environment are among our top priorities, and it's wonderful to know that we've met your expectations each time. Your continued support means a lot to us, and we look forward to welcoming you back for your next visit! If there's anything specific you'd like us to improve or if you have any special requests, please don't hesitate to let us know.

8/10 - 좋아요

Jonee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds very firm and can feel springs, I did not sleep at all. Rooms clean, great front desk service, free breakfast with eggs, sausage, biscuits and gravy, etc.
2023년 11월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 12일
Dear Jonee,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your candid comments, as they provide valuable insights for us to enhance the guest experience.We are pleased to hear that you found our rooms clean and appreciated the great front desk service. It's our goal to ensure a comfortable and welcoming environment for our guests, and we're glad these aspects of your stay met your expectations.However, we sincerely apologize for any discomfort you experienced with the firmness of the beds and the sensation of springs. Your comfort is of the utmost importance to us, and we take your feedback seriously. We will certainly look into the concerns you've raised regarding the bedding to ensure that future guests have a more restful sleep experience.On a positive note, we're delighted that you enjoyed our complimentary breakfast offerings, including eggs, sausage, biscuits, and gravy. We strive to provide a variety of options to suit different preferences, and we're pleased to know that this aspect of your stay was enjoyable.Your feedback is crucial to our continuous improvement, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like us to address or if you have further suggestions, please don't hesitate to reach out directly.

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Scott 님, 2023년 11월 9일
Thank you so much for taking the time to share your wonderful review of our hotel! We are absolutely delighted to hear that you had a 10 out of 10 experience during your stay with us! Hope to see you again very soon!

10/10 - 훌륭해요

cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 3박 숙박함
답변 제공: Scott 님, 2023년 11월 9일
Thank you Cindy! We are delighted to see that you had a great experience during your recent visit and that you were satisfied with the accommodations! We hope to see you again!

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 12일
Dear Melinda,Thank you so much for taking the time to leave us a fantastic 5 out of 5 review! We are thrilled to learn that you had such a positive experience during your stay with us.It's truly rewarding to see that we met or exceeded your expectations, and we appreciate your business. We look forward to seeing you again!

10/10 - 훌륭해요

Amber

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 12일
Hi Amber,We're delighted to see such a wonderful review of your recent stay with us! This serves as great encouragement for all of our staff and I will be sure to share this with everyone! We look forward to seeing you again sometime!

10/10 - 훌륭해요

Teresa

2023년 10월에 1박 숙박함
답변 제공: Scott 님, 2023년 11월 12일
Thanks for this fantastic review score! We are delighted to see that you enjoyed your stay with us and we look forward to seeing you again!

8/10 - 좋아요

Jenni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient for where we needed to go.
2023년 10월에 2박 숙박함
답변 제공: Scott 님, 2023년 11월 5일
Dear Jenni,We were happy to provide convenient accommodations while you were in Greenville, TX. Thanks for choosing to stay with us and leaving such a nice review. Please come back and stay with us again whenever you're in town.