야외 수영장, 06:00 ~ 18:00 오픈, 수영장 파라솔, 일광욕 의자

트레이드윈즈 호텔 여행 후기

3 out of 5
트레이드윈즈 호텔
36-40 London Street, St. Joseph Village, San Fernando, Trinidad

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 166개 이용 후기 중 76개" "
평점 8 - 좋아요. 166개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 166개 이용 후기 중 21개" "
평점 4 - 별로예요. 166개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 166개 이용 후기 중 2개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

jaeho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Delia 님, 2023년 11월 20일
Thank you so much for the positive review...really appreciate!

10/10 - 훌륭해요

Candice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall pleased
2024년 2월에 3박 숙박함
답변 제공: Delia 님, 2024년 3월 7일
Thank you for your positive review. Hope you come to visit us again!

10/10 - 훌륭해요

Mel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facilities were very clean and plenty of space in the room. Staff were welcoming and friendly. Visible security at the upstairs entrance by the back through the night made me feel very safe. Great choice of food and the standard was very high. Many locals come in to eat which is a sign that the food is great quality. The pool was also very clean and the hotel provides a great taxi driver if needed. Overall a very enjoyable stay
2024년 3월에 4박 숙박함
답변 제공: Delia 님, 2024년 3월 5일
Thank you for your positive feedback! Really appreciate and will let the staff know!

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Delia 님, 2024년 3월 4일
Thank you for your positive review and are so glad you enjoyed your stay here. Hope you come visit us again!

10/10 - 훌륭해요

Glenroy n

2024년 2월에 2박 숙박함
답변 제공: Delia 님, 2024년 3월 26일
Thank you for your rating! Really appreciate it!

10/10 - 훌륭해요

Juliet 님, Bethlehem

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well kept and set up was convenient. Restaurants were on premises and breakfast was tasty. Rooms were clean but need a bit updating. I will visit this property again.
2024년 1월에 2박 숙박함
답변 제공: Delia 님, 2024년 2월 7일
Thank you for your review! We have been upgrading rooms and the property since 2023 and are hoping by 2025 for all upgrades to be done.

10/10 - 훌륭해요

Anil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was excellent!
2024년 1월에 3박 숙박함
답변 제공: Delia 님, 2024년 1월 18일
So glad your stay was enjoyable! Hope you visit us again.Thank you for your review ....really appreciate it!

10/10 - 훌륭해요

DAVID

2023년 12월에 7박 숙박함
답변 제공: Delia 님, 2024년 1월 13일
Thank you for your review!

8/10 - 좋아요

Diana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Generally clean and well presented and maintained although there was a persistent musty odor in our room, possibly due to old pipes? Room was very spacious. Would definitely stay at the hotel again. Friendly, helpful staff especially Raj, Barman at Trellis who was super helpful and very engaging. Also, special acknowledgement and very grateful to a lovely man Nigel for a fantastic taxi service involving daily transfers from the hotel to the National Aquatic Center which made our stay in Trinidad smooth.
2023년 12월에 5박 숙박함
답변 제공: Delia 님, 2023년 12월 27일
Thank you for your review!Will let Raj and Nigel know!Merry Christmas and Happy New Year!

10/10 - 훌륭해요

Chase

2023년 12월에 3박 숙박함
답변 제공: Delia 님, 2023년 12월 27일
Thank you for your review!!Merry Christmas and Happy New Year!

4/10 - 별로예요

Mark

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Like the fact we could purchase beverages and sundries from the in-house shop and consume by the pool. Thereby making a significant saving from the bar. It was a shame that this only applied until 6pm. On the downside there are only two sun beds and whilst space is limited this is restrictive.
2023년 12월에 4박 숙박함
답변 제공: Delia 님, 2024년 2월 7일
Sorry that you did not enjoy your stay!

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Strange location but nice place
Staff were particularly friendly and helpful. The hotel has good facilities and apart from a rather noisy AC everything worked. Nice big bed. It’s rather strangely located in the middle of a quiet residential suburb. We walked from the hotel to San Fernando hill, which was fine. Nothing else within walking distance, that we found, except a good Chinese restaurant.
2023년 12월에 2박 숙박함
답변 제공: Delia 님, 2023년 12월 27일
Thank you for your review!Merry Christmas and Happy New Year!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were courteous and they provided excellent customer service.
2023년 12월에 7박 숙박함
답변 제공: Delia 님, 2023년 12월 14일
Thank you for your positive feedback will let the staff know!

8/10 - 좋아요

Dwayne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were not a lot of places to go without a drive.
2023년 11월에 4박 숙박함
답변 제공: Delia 님, 2023년 12월 14일
Thank you for your rating of 4 and yes our hotel is located in a quiet residential area and as such a car is recommended.

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service, pleasant staff.
2023년 11월에 7박 숙박함
답변 제공: Delia 님, 2023년 12월 14일
Thank you for your positive feedback will let the staff know!

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 8박 숙박함
답변 제공: Delia 님, 2023년 12월 27일
Thank you For your review!Merry Christmas and Happy New Year!

8/10 - 좋아요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved my stay at Tradewinds. Had a couple issues which was quickly rectified. Customer service top notch. The Trellis has amazing service and good!!!
답변 제공: Delia 님, 2023년 10월 25일
Thank you and so glad you were well taken care of!!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay always!!! Staff was the best!!
2023년 9월에 5박 숙박함
답변 제공: Delia 님, 2023년 10월 25일
Thank you so much will let them know!!!

10/10 - 훌륭해요

Martin

2023년 9월에 4박 숙박함
답변 제공: Delia 님, 2023년 10월 25일
Thank you for your positive feedback!

10/10 - 훌륭해요

warren

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Delia 님, 2023년 9월 27일
Thank you of your positive feedback...really appreciate it !

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little gem in southern Trinidad
My experience was great. Clean and friendly staff. The only issue is that with the complimentary breakfast, there was some items on the menu you had to pay an extra charge for
2023년 9월에 3박 숙박함
답변 제공: Delia 님, 2023년 9월 20일
Thank you for your positive review...greatly appreciated!

2/10 - 너무 별로예요

Maria N

2023년 8월에 4박 숙박함
답변 제공: Delia 님, 2023년 9월 20일
We are very sorry that you did not enjoy your stay...please let us know how we can improve our services.

6/10 - 괜찮아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
overall nice and some unique special charms but the toilets didn't work well and there was not an onsite skilled plumber. The location seems a bit awkward as you have to drive into many small roads to reach it but the taxi and local folks know how to get there. There's an unsightly abandoned building across the road which should either be acquired or demolished. The place is not structured for persons with wheelchairs. Lot of stairs and no elevators. An opportunities to improve. Breakfast at Trellis restaurant was awesome!
2023년 7월에 7박 숙박함
답변 제공: Delia 님, 2023년 8월 29일
Thank you for your review....appreciated the feedback.Will check on the issues you mentioned!

8/10 - 좋아요

Keith Alan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is quiet yet there is always activity by the restaurant are
2023년 8월에 4박 숙박함
답변 제공: Delia 님, 2023년 8월 19일
Thank you for your review! Glad your enjoyed your stay!

8/10 - 좋아요

Rohan

2023년 7월에 4박 숙박함
답변 제공: Delia 님, 2023년 9월 2일
Thank you for your review!

8/10 - 좋아요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Delia 님, 2023년 8월 5일
Thank you for your positive feedback! Really appreciate!

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An absolute pleasure to stay here. Everything up to mark with many options for breakfast choices - all complimentary. Tradewinds Hotel is the owner of Puff-Stuff, a bakery with the best baked goods in town. As you check into the hotel you are handed Wi-Fi passscodes, key cards to your room, two pastries from Puff-n-Stuff and information on the gym, restaurants, pool and mini-mart schedule. Tradewinds is centrally located so it’s easy to travel to various places - Gulf City Mall, Chaguanas Market, C3 Mall, and even Maracas Bay. We had a delightful time at this hotel. Will definitely stay here during future visits.
2023년 7월에 6박 숙박함
답변 제공: Delia 님, 2023년 8월 2일
Thank you for your positive review...! Take care and have a great day!

8/10 - 좋아요

cedric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No complementary drinking water. For breakfast if you order 2 items then 2nd item you have to pay for. There is no breakfast buffet.
2023년 7월에 6박 숙박함
답변 제공: Delia 님, 2023년 7월 24일
Dear Mr. Cedric,Thank you for your review. Unfortunately we do not offer complimentary water at our hotel. We do offer complimentary breakfast but not buffet. Buffet breakfast is no longer done as it was too much wastage of food...and after Covid the cross contamination was a big concern for guests. As such we decided to serve breakfast via our menu.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Delia 님, 2023년 7월 24일
Thank you for your positive review!

8/10 - 좋아요

Melvin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Delia 님, 2023년 7월 17일
Thank you for your positive feedback!

10/10 - 훌륭해요

Gale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Experience of a Lifetime
Our stay at the Tradewinds Hotel San Fernando was a great. The rooms were large, very clean, comfortable and was beyond our expectations. The staff was friendly, and the breakfast was exceptional . Definitely, will spread the word about this hidden treasure, and we will be back.
2023년 6월에 3박 숙박함
답변 제공: Delia 님, 2023년 7월 17일
Thank you for your positive feedback!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was good value for money but food and drinks were very very expensive for the standard.
2023년 6월에 2박 숙박함
답변 제공: Delia 님, 2023년 7월 17일
Thank you for your feedback!

10/10 - 훌륭해요

Addland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable,loved dining access.Loved tropical atmosphere
2023년 5월에 5박 숙박함
답변 제공: Delia 님, 2023년 5월 16일
Thank you for the positive Feedback really appreciate it!

6/10 - 괜찮아요

Devin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast selection was small
2023년 5월에 7박 숙박함
답변 제공: Delia 님, 2023년 5월 16일
Thank you for your feedback. We are in the process of changing up and adding more items to our menu. Pleas note we are a small restaurant and to carry too much variety or even buffet is a lot of wastage and hence for the smaller menu. Hopefully the new additions and changes to the entire menu will help.

6/10 - 괜찮아요

Shamid 님, Forest Hills

연인과의 여행
좋아요: 청결 상태
The front desk area takes the life out of a vacation mode. Dark, dingy and depressing are words that expresses how we felt. Absolutely no energy or typical Trinidadian friendliness from the staff. The room was almost basement level with a terrible window shade and a curtain on a broken rod behind it, the view of a stairway and cars on the street was very depressing. The pool area is always set up for dining so the one thing that could make up for the things that are lacking is made to feel very uncomfortable for the paying hotel guests. Set up lounge chairs during the day for guests and after pool closes go ahead and set up night time dining...that simple. At checking in offer your guests a printed list of tours that you can assist with bookings instead of a random phone number from some guy and a website to look at. Let the hotel occupants know about your facilities, offer reservations for dining and especially for special entertainment nights. Saving grace are the staff and food at the two restaurants on property. Tenisha and Karina at Trellis and the entire staff at Bottles and Bites especially Janelle and Curvin are the perfect example of what one expects in the Hospitality Industry. Going above and beyond to offer a wonderful dining experience created some great memories for us. We spent a lot of time on property and there's so much potential to be a great overall experience but it seems like complacency by Hotel management has set in.
2023년 4월에 4박 숙박함
답변 제공: Delia 님, 2023년 5월 7일
Dear Sir,Thank you for your review. We are sorry that your stay was not enjoyable. I do remember you and I wish you had come to us personally to let us know that your stay was not satisfactory.The hotel and restaurant are owned and run together as one business and the effort we put into the hotel is the same as the restaurant.I was actually at the front desk when you asked about the tours and they did direct you to the tour website visittnt.com which has all the tours (trusted and reliable ones and which are also approved by the Tourism Ministry) available in Trinidad. We use this information for all our guests as we try to promote all business in Trinidad and Tobago. All tour information is online now but we will try to get brochures to keep at the desk for easier convenience. The front desk also recommended a driver - a driver who has provided exceptional service to our establishment for the last 10 years and who we trust with all our customers. You did say that you wanted something to do so we provided the information needed. We are so sorry that your room was also not acceptable but we would have been able to move you to a higher floor with a view if you had requested.I have shared this information with the staff at the hotel and I have enquired if you did request to move or had any issues. They said you were both so happy and friendly during your stay and had no inclination of your dissatisfaction. Please in future, always let the staff know if you are unhappy about something and it will be fixed - because that's the only way we can provide the best service needed.Thank you again for your feed back and we will try our best to improve on our service at our hotel.

10/10 - 훌륭해요

CHRISTIAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 7박 숙박함
답변 제공: Delia 님, 2023년 5월 18일
Thank You for your rating! Appreciate the positive feedback!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved my stay here
I enjoyed my stay at Tradewinds hotel. Friendly staff, great food and remarkable cleanliness.
2023년 4월에 4박 숙박함
답변 제공: Delia 님, 2023년 4월 21일
Thank you for your positive feedback. We really do appreciate it!

10/10 - 훌륭해요

Natasha S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Delia 님, 2023년 5월 3일
Thank you for your positive feedback!Really appreciate!

10/10 - 훌륭해요

milton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy accessibility to the different areas. Spacing very well thought out. Extra accommodation on my floor to sit quietly outside of my room. Excellent care of my room. Pleasant, cooperative staff.
2023년 3월에 4박 숙박함
답변 제공: Delia 님, 2023년 3월 27일
Thank you for the positive feedback really appreciate the review...will let the team know!

8/10 - 좋아요

Tia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice food, nice staff
2023년 3월에 5박 숙박함
답변 제공: Delia 님, 2023년 3월 27일
Thank you for the positive feedback! Will let the team know!

8/10 - 좋아요

Roxanne

연인과의 여행, 출장 여행
좋아요: 청결 상태
It was great but the bathroom was not well clean the day we checked in
2023년 3월에 2박 숙박함
답변 제공: Delia 님, 2023년 3월 27일
Thank you for your feedback. We do apologise that the bathroom was not cleaned. We will let the floor supervisor know about this!

10/10 - 훌륭해요

Dorean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, clean and relaxing. The staff was very nice.
2023년 3월에 2박 숙박함
답변 제공: Delia 님, 2023년 3월 13일
Thank you for your review....really appreciate the positive feedback and will let the team know.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Delia 님, 2023년 3월 6일
Thank you for the star rating!

8/10 - 좋아요

Philip Herd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very surprisingly safe location, very nice staff and restaurant. Extremely comfortable stay. Will stay again, and ideally located with quick access to San Fernando and Marabella. Only drawback is the need for a car.
2023년 2월에 6박 숙박함
답변 제공: Delia 님, 2023년 3월 6일
Thank you for your feedback! So glad you enjoyed your stay!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees could not be more accommodating or nicer. We LOVED our stay, the room was amazing!!
2023년 2월에 3박 숙박함
답변 제공: Delia 님, 2023년 3월 3일
Thank you for the positive feedback...will let our team know!

8/10 - 좋아요

Frederick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great stay for a couple of nights in a comfortable room. The complimentary breakfast was good, staff were friendly and helpful and the overall ambience is pleasant. Dinner at the Trellis restaurant was excellent. The location is convenient for those with a vehicle, but may be less so for anyone wishing to walk.
답변 제공: Delia 님, 2023년 1월 14일
Thank you for your positive feedback. Yes we are in a residential neighborhood and a vehicle is recommended if sightseeing is on the agenda - but the area is lovely for daily walks and exercise.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We arrived in the evening , the safe was not working , saying low battery We were told at reception when we reported it that the maintenance workers were gone for the day and would look at it the next day .
2022년 12월에 6박 숙박함
답변 제공: Delia 님, 2023년 1월 14일
Thank you for your feedback. We do apologize for this as we always try our best to have our rooms prepared and ready for our guests. Will let the Floor Supervisors know of this - hope you did get it sorted the next day.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Delia 님, 2023년 1월 14일
Thank you for your 10 out of 10!!

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Ijeoma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Visiting family and friends from US. Hotel was great, service was excellent.
답변 제공: Delia 님, 2023년 1월 14일
Thank you for your positive feedback. We will continue to strive for 'excellent'