We're sorry to hear about the issues you encountered with the TV, remote, and hair dryer during your stay. Your comfort and satisfaction are important to us, and we apologize for any inconvenience this may have caused. Rest assured, we will investigate these matters further and take the necessary steps to ensure they are resolved promptly. Thank you for bringing these issues to our attention, and we hope to have the opportunity to better serve you in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. Rest assured, we take matters of security and cleanliness very seriously, and we will address these issues promptly to ensure they are resolved. Your feedback is invaluable to us, and we hope to have the opportunity to better serve you in the future. Please don't hesitate to reach out if there's anything else we can do to improve your experience.

We're delighted to hear that you had a pleasant stay with us! Thank you for sharing your experience and for highlighting our comfortable beds, clean rooms, and friendly staff. We strive to provide exceptional service, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon!

Thanks a bunch for your kind words! We're thrilled you had a great experience with us. Looking forward to serving you again soon!Best,

Thank you so much for your wonderful review! We're thrilled to hear that our hotel was the perfect fit for your spring family weekend at Virginia Tech. It's great to know that you found our location convenient, our staff friendly, and enjoyed our spacious rooms and grab-and-go breakfast. We can't wait to welcome you back on your next visit to the area!

Thank you for sharing your experience! We're delighted to hear that you enjoyed the pleasant surroundings and found our rooms and hotel to be clean and spacious. We look forward to welcoming you back in the future!

Thank you for sharing your experience! We're delighted to hear that you enjoyed the pleasant surroundings and found our rooms and hotel to be clean and spacious. We look forward to welcoming you back in the future!

Hello AndrewThank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay did not meet your expectations.We understand that unforeseen circumstances can arise, and we regret any inconvenience you experienced. We appreciate your understanding regarding our cancellation policy. It allows us to maintain the high level of service and amenities that our guests expect.Your feedback is invaluable to us as we continuously strive to improve our guest experience. We have taken note of your concerns and will address them promptly to ensure that future guests do not encounter similar issues.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.Warm regards,

Dariush,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that overall, your stay met your expectations, especially considering the value you found in our accommodations.We apologize for any inconvenience caused by the smell of mold. Ensuring a comfortable and pleasant environment for our guests is of utmost importance to us, and we will promptly address this matter to prevent any recurrence.Your comments are invaluable to us as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.If you have any further concerns or feedback, please do not hesitate to reach out to us directly.Warm regards,

Thank you for your feedback. We apologize for any inconvenience caused by the initial smell in the room. We'll address this with our team to ensure a more seamless experience for future guests. We're glad to hear that turning on the air helped clear it up, and we appreciate your understanding. We hope to welcome you back for an even better stay in the future.

Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!

Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!

We truly appreciate your positive feedback! It brings us joy to know that you enjoyed your experience with us. We can't wait to have the pleasure of hosting you again soon!

Thank you for your kind words! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back soon!

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we're committed to making improvements based on your comments. We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future for a much-improved stay. If there's anything specific we can do to make amends or if you have any further feedback, please feel free to reach out to us directly. We're here to ensure your next visit exceeds your expectations. Thank you for your understanding and support.

We're sincerely sorry to hear about your experience. Your feedback is invaluable to us, and we're committed to making things right. Please reach out to our team directly so we can address your concerns and ensure your next stay exceeds expectations. We truly value your patronage.

Hello Mark,Thanks a bunch for your kind words! We're thrilled you had a great experience with us. Looking forward to serving you again soon!Best,

Ashley,Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations.Your satisfaction is incredibly important to us, and we would like to understand more about your experience to address any issues you encountered. Could you please provide us with further details about what went wrong during your stay?Your input is invaluable as it helps us identify areas for improvement and ensures that future guests have a more enjoyable experience. We sincerely apologize for any inconvenience you experienced and would greatly appreciate the opportunity to make things right.Please feel free to reach out to us directly with any additional feedback or concerns you may have. We hope to have the chance to welcome you back and provide you with the exceptional stay you deserve.Warm regards,

We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!

We're genuinely sorry to hear about your experience and deeply apologize for the inconvenience caused. Maintaining a high standard of cleanliness and comfort is paramount to us, and we're committed to investigating and rectifying the issues you encountered. Please connect with us directly so we can address your concerns promptly and ensure a much-improved experience should you choose to give us another chance.

We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!

We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!

We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to the opportunity to host you again, ensuring an even more memorable experience in the future. Wishing you safe and pleasant travels until we have the pleasure of welcoming you back!

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us. Your happiness is our top priority, and we can't wait to welcome you back for another memorable experience. Safe travels until then!

We're deeply troubled to hear about your experience and sincerely apologize for the unacceptable conditions you encountered. This does not reflect the high standards we strive to uphold. Your feedback is invaluable, and we're taking immediate action to address these issues with our housekeeping team to prevent recurrence. Please reach out to us directly so we can make this right and hopefully regain your trust in our hotel.

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us. Your happiness is our top priority, and we can't wait to welcome you back for another memorable experience. Safe travels until then!

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us. Your happiness is our top priority, and we can't wait to welcome you back for another memorable experience. Safe travels until then!

Thank you for your feedback! We're delighted you enjoyed your stay with us and appreciated the nearby dining options. We'll certainly consider your suggestion regarding hot tubs. Looking forward to welcoming you back soon!

Brendan,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional experiences, and knowing that you had a great time means the world to us. We can't wait to welcome you back again soon!

Dear Tiffany,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional experiences, and knowing that you had a great time means the world to us. We can't wait to welcome you back again soon!

Dear Sasikala,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional experiences, and knowing that you had a great time means the world to us. We can't wait to welcome you back again soon!

Michael,Thank you for your kind words! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,Your Hotel Team

Dear guest,We apologize for the inconvenience you faced during your stay. Your feedback is important to us, and we regret that we did not meet your expectations. Rest assured, we are addressing the issues raised and taking steps to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention.Sincerely,Your Hotel Management

Kyin,Thank you for your kind words! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,Your Hotel Team

Dear Erica,Thank you for your positive review! We're thrilled you've chosen to stay with us multiple times and appreciate your kind words about our clean facilities, friendly staff, and convenient location near Virginia Tech and restaurants. We look forward to hosting you again soon!Best,Hotel Management

Dear guest,Thank you for your kind words! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,Your Hotel Team

Dear Derek,Thank you for your positive review! We're thrilled you've chosen to stay with us multiple times and appreciate your kind words about our clean facilities, friendly staff, and convenient location near Virginia Tech and restaurants. We look forward to hosting you again soon!Best,Hotel Management

Dear,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,Hotel Management Team

Dear, Thank you for your feedback. We apologize for the cleanliness issues you encountered, and we're addressing them with our team. We appreciate your understanding and hope to welcome you back for an improved experience.Best,Hotel Management Team

Dear,We're truly sorry to hear about your experience. This doesn't align with our standards. We'll investigate the overcharge and refund issues and address the noise concerns. Please accept our apologies, and we appreciate your feedback.Sincerely,

Dear,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,Hotel Management Team

Dear Paula,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the heater and thermostat during your stay. Your comfort is our top priority, and it's disheartening to hear that we fell short in this regard.We appreciate your honesty and would like to assure you that we are addressing the issues with the heater and thermostat maintenance to prevent any similar occurrences in the future. Our team is committed to providing a comfortable and enjoyable experience for all our guests, and we regret that we did not meet your expectations on this occasion.We understand your decision not to return, but we hope you might reconsider in the future. If there's anything specific you would like us to address or if you have additional feedback, please feel free to reach out to us directly. Your input is invaluable as we continuously strive to improve our services.Once again, we apologize for the inconvenience, and we appreciate your understanding.Warm regards,SureStay

Dear,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,Hotel Management Team

Dear,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,

Dear Stacy,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is crucial in helping us identify areas for improvement, and we are genuinely sorry that we fell short of your expectations on both occasions.We understand the importance of a clean and comfortable environment, and we want to assure you that we are taking immediate action to address the lapses in our housekeeping procedures. Your concerns are valid, and we are committed to ensuring that our guests have a seamless and hygienic experience during their time with us.To regain your trust, we would like to extend an invitation for you to return as our guest. We will make every effort to ensure that your next stay meets the high standards that we strive to uphold. Additionally, please feel free to contact us directly if there is anything specific you would like us to address or if you have additional feedback.Once again, we apologize for any inconvenience caused, and we appreciate your understanding as we work towards improving our services.Best regards,SureStay

Dear,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,

Jeff,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,Hotel Management Team

Diane,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,

Jinjoo,Thank you for taking the time to share your feedback with us. We appreciate your honesty and regret to learn that your stay did not meet your expectations, particularly with regards to the room size, age, and noise levels, as well as the outdated gym equipment.We understand the importance of a comfortable and modern experience for our guests, and we apologize for any inconvenience caused. Your concerns have been noted, and we will be reviewing options for improvements in the areas you've mentioned.Regarding the gym, we understand the importance of having up-to-date equipment for our guests' fitness needs. We will be looking into upgrading our gym facilities to provide a more enjoyable and effective workout environment.We value your feedback as it guides us in making necessary enhancements. If there's anything specific you would like us to address or if you have additional suggestions, please feel free to share them with us. Your satisfaction is important to us, and we hope to have the opportunity to better meet your expectations in the future.Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience.Best regards,

Bobbette,Thank you for your positive review! We're thrilled to hear you enjoyed your stay. Your feedback means a lot. We can't wait to welcome you back for another great experience.Best,Hotel Management Team