Dear Youness,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed the serene natural surroundings and appreciated the quality of our villas.We truly appreciate your kind words, and we hope to welcome you back soon for another delightful stay amidst nature's beauty.Warm regards,Ko HakamataRoom Division Manager

Dear Seham,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your valuable input and are glad to hear that you found our villas spacious and enjoyed the private pool feature. It's also delightful to know that you had a memorable encounter with monkeys during your visit.We apologize for any shortcomings you experienced during your stay. In particular, we are sorry that your couples massage at our spa did not meet your expectations. We have taken note of your concerns about the lack of relaxing music, therapist behavior, and overall quality of the massage. Rest assured, we will address these issues to ensure that future guests receive a better experience.Regarding the snake incident, we sincerely apologize for the inconvenience and any distress it may have caused. Your safety is our top priority, and we will review our procedures to ensure that our response to such situations is more prompt in the future.We value your feedback and strive to improve our guests' experiences. We hope to have an opportunity to welcome you back in the future and provide a more satisfactory experience.Warm regards,Ko HakamataRoom Division Manager

Dear Johann Diedrich,Thank you for taking the time to share your recent experience at our hotel. We are pleased to hear that you enjoyed your stay and appreciate your generous rating.Once again, thank you for choosing our hotel for your visit in Zanzibar, and we look forward to welcoming you back on your next visit.Warm regards,Ko HakamataRoom Division Manager

Dear Magali,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a very good stay at our hotel. Our team is committed to providing exceptional service and it's rewarding to know that we have met your expectations.We look forward to the opportunity to welcome you back in the near future.Warm Regards,Ko HakamataRoom Division Manager

Dear Nazma,We are absolutely thrilled to hear about your wonderful experience at The Residence Zanzibar.It's heartwarming to know that our team members, including Benjamin, Anna, our kitchen team, and housekeeping, made such a positive impact on your stay. We strive to create a great environment and it's rewarding to see that reflected in your visit. We will make sure to pass on your kind words to them. It brings us immense joy to hear that the Ocean View Prestige Villa exceeded your expectations and you were able to enjoy the bikes to explore our beautiful resort and gardens.We look forward to welcoming you back for another memorable stay with us in the future.Best Regards,Ko HakamataRoom Division Manager

Dear Eric,Thank you for sharing your delightful experience at The Residence Zanzibar. We're thrilled to know that our luxurious villas, complete with private pools, exceeded your expectations. Our dedicated team is committed to providing exceptional service, and we're grateful for the recognition of their efforts.We're pleased that you were able to enjoy our complimentary bicycles to explore the stunning surroundings. It's wonderful to hear that you enjoyed our delectable culinary offerings as well.Once again, thank you for your kind words and high praise. We look forward to welcoming you back for another unforgettable stay at The Residence Zanzibar in the near future.Best Regards,Ko HakamataRoom Division Manager

Dear Jan Olav,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found your experience to be exceptional.Thank you again for choosing our hotel, and we look forward to welcoming you back soon.Best Regards,Ko HakamataRoom Division Manager

Dear Elena,We are delighted to hear that you had a pleasant stay at our hotel and enjoyed the luxury amenities we offer. We take great pride in providing exceptional service and ensuring that every guest's experience is nothing short of remarkable.Our team members are meticulously trained in hospitality, and we are pleased to hear that they were able to exceed your expectations with their attentive and courteous service. We strive to create an environment where every person feels welcome, comfortable, and cared for.Furthermore, we are thrilled to hear that you found our pool area and dining villas stunning. Our team takes extra care in maintaining the cleanliness of all common areas, including bathrooms, to provide a hygienic environment for our guests.Regarding the food quality, we always aim to provide a gastronomic delight with our dishes prepared by our expert chefs who use fresh ingredients. We appreciate your feedback on this aspect of your stay.Lastly, we are glad that you enjoyed the African band entertainment during dinner time. Our team works tirelessly to provide unique experiences for our guests through various forms of entertainment.Thank you once again for choosing our hotel as your preferred accommodation choice. We look forward to welcoming you back soon for another unforgettable experience.Ko HakamataRoom Division Manager

Dear Asma,Thank you very much for taking your valuable time to share your experience at The Residence Zanzibar. I apologize for any inconvenience caused during your stay with us. We strive to provide our guests with an exceptional experience, and it appears we have fallen short of our goal in your case. Please allow me to address some of the concerns you have raised.Regarding the issue with bugs, we take all necessary measures to prevent and control their presence on our property. However, being located in a tropical climate, it is not uncommon for insects to be present in certain areas. We will ensure that our pest control measures are reviewed and enhanced where necessary.As for the snake you encountered, we understand how distressing this must have been for you. Our security team acted as quickly as possible to resolve the issue from the premises. We will review our procedures to ensure that such incidents are handled even more efficiently in the future.We are glad to hear that you enjoyed your interactions with the monkeys on our property and had a pleasant time at the pool.In terms of the food quality, we are disappointed to hear that it did not meet your expectations. Our culinary team takes great pride in providing a varied menu using fresh local ingredients whenever possible. We will certainly review your feedback and make any necessary improvements.We appreciate your kind words about our team members and the beautiful location of our property. It is always gratifying to hear that guests enjoy their time with us despite any issues they may encounter.Once again, thank you for taking the time to provide us with feedback about your stay. We hope that you will consider returning in the future so that we may demonstrate the true level of hospitality that we are capable of providing.Best Regards,Ko Hakamata Room Division Manager

Dear Estella,We're delighted to hear that you had a wonderful stay in our one-bedroom villa. Your compliments about the cleanliness and the beauty of the villa, as well as your positive experience at the Pavilion restaurant, mean a lot to us. We understand your concerns about the location and road conditions, but we're pleased to be close to various activities. We'll certainly take your feedback on food options into consideration. We hope to welcome you back in the future and continue providing you with an enjoyable experience. Thank you for choosing our hotel.

Dear Sachin,We deeply appreciate your feedback on your recent stay. We're truly sorry for the inconveniences you encountered, including the unavailability of certain activities, issues with the steam room, and concerns about the dining experience. Your comments are essential in our ongoing efforts to enhance our services and amenities. We will certainly address the issues you've raised and work towards ensuring a more satisfying experience for our guests. Your input is invaluable, and we hope to have the opportunity to provide you with a much-improved visit in the future. Thank you for sharing your thoughts with us.

Dear Regina,We appreciate your feedback and are delighted to hear that you enjoyed your stay with us!Warm Regards,

Many thanks for sharing your invaluable feedback on your recent stay with The Residence Zanzibar on the Spice Island Zanzibar

Dear Valued Guests,Thank you for your positive feedback on the amazing location and well-maintained gardens during your family holiday. We're glad to hear that the staff was friendly and helpful. We appreciate your review and value your experience with us. If you have any further comments or questions, please feel free to reach out. We look forward to welcoming you and your family back in the future!Best regards,

Dear Akilah,Thank you for your fantastic review! We're thrilled to hear that you had an amazing stay at our property and that Joyce made such a positive impact on your experience. It warms our hearts to know that she went out of her way to take care of your sick son by checking on him and providing food to your room. We'll be sure to commend Joyce for her exceptional service. It was a pleasure hosting you, and we hope to welcome you back soon for another pleasant stay.Best Regards,

Many thanks for sharing your valuable feedback of your recent stay at The Residence Zanzibar.

Dear Lawrence,Thank you for providing us with your feedback. After careful consideration, we have thoroughly reviewed the details of your stay. We have noted that the courtesy call made during your visit indicated that everything was satisfactory, with no reported concerns.However, we kindly request additional information regarding the specific reasons behind your low rating. This will greatly assist us in understanding your perspective and identifying areas where we can further enhance our services. Thank you once again for your feedback.

Thank you for sharing your valuable feedback of your recent stay with The Residence Zanzibar

Dear Khilna Jayesh,Delighted to hear you had an amazing stay with us. thank you for the special mention of Helen, the chefs, and Khatib (on the pool), indeed they are our stars, we will ensure to pass the message to the team, it means a lot to them. We look forward to welcoming you back soon.Thank you.

Many thanks for sharing your valuable feedback on your recent stay with us.

Dear Witness,Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Dear Kunal,Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar. Delighted to hear you enjoyed varied food and quality, our spacious private pool villas, and resort services & facilities during the stay.

Thank you for sharing valuable feedback on your recent stay with The Residence Zanzibar.

Dear Oliver,Many thanks for leaving this review on the platform. I remember meeting you personally and extending a refund on additional nights as you wanted to experience other parts of Zanzibar Island. we understand your frustration and trust you had a pleasant stay further on the Island. We have streamlined our services and believe that you will give us the opportunity to serve you with a completely different experience in the near future.Thank you.

Many thanks for sharing your valuable feedback.

Dear John,Delighted to hear you loved your recent stay with us.

Dear Shital,Appreciate leaving awesome feedback, delighted to hear you enjoyed your overall stay with us.Thank you.

Thanks a lot for sparing your time to share your valuable feedback with us.With Regards

Dear Sara,Delighted to hear you loved your stay with us.we eagerly await your return for yet another amazing stay.With regards from all of us.

Dear Husain, Delighted to hear you loved your stay with us. Thank you for the special mention, indeed Nuhu is one of our many amazing staff on the ground making sure all our guests are well taken care of.we look forward to welcoming you back for yet another memorable stay.With regards from all of us.

Many thanks for your feedback.

Thank you for sharing your feedback, glad to hear you enjoyed your stay with The Residence Zanzibar.

Dear Valued Guests,Delighted to hear you loved your stay especially our spacious private pool villas, food & beverage, and services offered by our amazing staff during your stay.We look forward to welcoming you back for yet another memorable stay.

Dear Valued Guests,Delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you back in near future.With regards from all ou us.

Dear Celine,Wow, thank you, perfectly summed up your experience " An amazing hotel!!" Delighted to hear that you enjoyed our spacious oceanfront private pool villa, and the food & beverage service during your stay with us. the stars are our amazing staff, always ready to be at your service with a huge smile, thank you for appreciating their efforts too. Glad to know we were able to create a little memory that can be cherished.We looking forward to welcoming you back for yet another amazing stay.With regards from all of us.

Dear Valued Guests, Thank you for sharing your feedback with us, greatly disappointed to hear the concerns you have kindly pointed out, together with the management team, we have taken the necessary measures to improve the areas highlighted and will ensure that all that is highlighted is well addresses.

Dear Ralph, Delighted to learn that your stay with The Residence was One of the best, what a great way to describe a perfect stay, an absolutely a Steller. Glad to hear that you like the way our spacious private villas and their interior, the pool, the food & beverage service, the gold car, the Spa and its services, and every minor detail you noticed and have shared with us and our readers are really amazing. We are nothing without our amazing team and thank you for the special mention of Masemo, Benjamin, Nuhu, and Nubia we will ensure to pass the message to the team. We eagerly await your return for yet another one of its kind experience to cherish.

Dear Valued Guests, Thank you for taking the time to write and provide constructive feedback with regard to your recent stay with us. Your feedback is very much welcomed and appreciated. We certainly are disappointed to read that food and service were not up to the standard. For this inconvenience, I offer my sincerest apologies. This will be addressed with the Executive Team and we promise that we will take necessary measures to ensure that we improve the areas you have kindly pointed out. On a side note, I regret that you did not get an opportunity to share your grievance with management before checking out. Please feel free to contact me should you wish to give more details to me at saftab@theresidence.com. Thank you for highlighting the efforts put in by Juma to make your dinner a special, spacious villa that you liked and for Spa treatment. Trust you will give us another opportunity to serve you with a completely different experience! With kind regards from all of us,

Dear Valued Guests, Your review has made our day, thank you very much! There is nothing more gratifying than to know that all your expectations were met and exceeded during your stay. It was absolutely a pleasure hosting you and the whole team eagerly awaits your return. With kind regards from all of us!

Dear Valued Guests, What a true pleasure & heartwarming to hear that your stay at The Residence Zanzibar was "Paradise on Earth". My lovely team joins me in thanking you for taking the time to write such a warm and caring review about your stay. Thank you for the special mention of our stars Chef Sumesh, Benjamin, Josephine, for the exemplary service provided to you during your stay. The highest reward for all of us is exactly what we have offered to you, a fantastic stay combined with unforgettable memories. We truly hope to see you return to our paradise for another wonderful experience!

Thank you for your awesome rating. We hope to welcome you again in near future. With regards from all of us!

Dear Valued Guest, Thank you for your generous review, this has made our day here at The Residence Zanzibar. we are delighted to hear that you enjoyed your stay with us. we greatly appreciate your time taken to highlight every single detail and appreciated the efforts from our team which contributed to your overall experience. we look forward to welcoming you back. With regards from all of us! Thank you. Aftab

Dear Valued Guest, Delighted to hear that you greatly enjoyed staying with us. we have taken the suggestion you have kindly pointed out and will ensure that we will work on it to improve on it. I hope you will choose to stay with us again in near future and will give us the opportunity to serve with you an entirely different experience. With regards from all of us! Aftab

Thank you for your awesome review.

Thank you for your generous feedback, glad to learn that you enjoyed your stay with us. Looking forward to welcoming you back in near future. Regards from all of us!