Overall this is a fabulous hotel. It was clean, safe, great location, and good service, with the exception of one issue. The owner did not want to give out ice. We encountered other guests that had the same problem. When I asked the owner for some ice she said it was for their use only. WHAT??? I wanted a glass of ice. This is not acceptable. I asked again the next day and was told I could have it once then would have to buy it. I was given 3 small single ice cubes, and they have an ice machine! After talking to other guests that had the same problem it was because the owner wanted us to buy their alcohol. No way! I would rather go to the bar next door and spend my money, not cool.