펍, 정원 전망, 매일 오픈

타지 웨스트엔드 여행 후기

5 out of 5
타지 웨스트엔드
#25 Race Course Road, Bengaluru, Karnataka

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 199개 이용 후기 중 143개" "
평점 8 - 좋아요. 199개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 199개 이용 후기 중 14개" "
평점 4 - 별로예요. 199개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 199개 이용 후기 중 6개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Hongsik

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Somnath Mukherjee, General Manager, Taj West End 님, 2018년 9월 29일
Dear Guest, Thank You very much for choosing Taj West End, Bengaluru and taking time to share your experiences. It is an absolute pleasure to read your feedback. We are thrilled to know that you enjoyed your experiences at Taj West End. My Team and I look forward to the pleasure of welcoming you back again. Kindest regards, Somnath Mukherjee Area Director - Karnataka & General Manager - Taj West End

10/10 - 훌륭해요

Sungjin 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best hotel.
It is the best hotel. I think that this hotel is the better than leela place hotel. because this hotel is very huge garden and two swimming pool.

10/10 - 훌륭해요

Michelle

2024년 4월에 1박 숙박함

4/10 - 별로예요

Alejandro

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
답변 제공: Saleem Yousuff 님, 2024년 4월 12일
Dear Guest, Greetings from Taj West End, Bengaluru! Thank You very much for choosing to stay with us and taking time to share your experiences on Expedia. Please do accept my most sincere apologies for the inconveniences caused during your stay owing to the noise. The experiences you have had are not characteristics of service the Taj strives to provide its patrons. Your feedback has been shared with the team and we will ensure that this matter is addressed and necessary action has been taken to ensure such instances do not recur.We sincerely hope you will give us another opportunity to showcase our hospitality. My Team and I look forward to the pleasure of welcoming you back again. Kindest regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

chandrashekar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent hotel and staff, made my stay very comfortable
2024년 3월에 2박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 4월 1일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – Operations, Taj West End, Bengaluru

10/10 - 훌륭해요

Syed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best taj properties in the world
2024년 2월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Heather

2024년 2월에 5박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Chaitanya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Taj West End remains a favorite hotel for my wife and me. An oasis of lush greenery where every (reasonable) wish is made real by staff that are courteous and efficient, where the food is superb and the ambience more so, the hotel makes a visit to Bangalore desirable.
2024년 1월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Tegbir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

sreedhar

단체 여행
2024년 1월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Bharath

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was t
2023년 12월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Ibkhan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

GARY

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back
Other than one misstep with a dinner order the overalll visit was 5 star and worth a return stay. Holiday decorations are A++
2023년 12월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

nirmala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I THANK the staff for making my stay wonderful Mr. MADHUMAY particularly helped to arrange my local itenarary. I had come sue to some unavoidably personal business that was highly distressful. During this time, I found the hospitality , welcome and kindness extended by Mr Madhu and other staffs in Dining and Frontdesk such as Harsh invaluable. Wonderful Gentlemen!
2023년 12월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Purna 님, Fremont

2023년 12월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Ian

2023년 11월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

rudy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and peaceful location. A delightful oasis in the city.
2023년 10월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Sumedha 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Adish

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel to stay
The stay at Taj West End was amazing. Property is very good with greenery all around. Loya Restaurant ambiance was superb.
2023년 9월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

8/10 - 좋아요

Ajai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Saleem Yousuff 님, 2024년 2월 21일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Erfan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our permanent place to stay while in Bangalore
2023년 9월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 9월 19일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times.  Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Rui Fan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt like I was living in a beautiful garden. The staff were very friendly and helpful
2023년 9월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 9월 19일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. Thank you for your generous compliments on the services provided by our team. Your words will be a tremendous source of inspiration for them. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times.  Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful old hotel
2023년 8월에 5박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 9월 19일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times.  Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

6/10 - 괜찮아요

Damodar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 8월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 9월 19일
Dear Ms. Jahan, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback.  We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times.  Warm regards, Saleem Yousuff Senior Vice President – OperationsTaj West End, Bengaluru

10/10 - 훌륭해요

Jigyasa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were all very nice
2023년 8월에 7박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 8월 15일
Dear Mr. Jigyasa,Thank you for your feedback. We're thrilled to hear that you had a memorable experience at Taj West End. We aim to continue exceeding your expectations, and look forward to welcoming you back soon!Best regards,Saleem YousuffSenior Vice President - Operations, SouthTaj West End, Bengaluru

8/10 - 좋아요

jigyasa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 8월 15일
Dear Mr. Jigyasa,Thank you for your feedback. We're thrilled to hear that you had a memorable experience at Taj West End. We aim to continue exceeding your expectations, and look forward to welcoming you back soon!Best regards,Saleem YousuffSenior Vice President - Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service is first class!
The Taj continues to set the standard for service. Every member of the staff, from the bellman to the restaurant waiters to the management, make you feel as though you’re the most important person staying at the resort. They remember your name, any requests you’ve had and even how you enjoy your coffee in the morning. It’s these details, along with a genuine sense of kindness and warmth, that make this resort special. The grounds are also lovely, lush and green with winding paths around gardens and an intimate temple tucked away in a leafy nook. We often stepped out of our room to see a plump turkey strutting by for a morning walk! The highlight is the buffet breakfast, with an excellent variety and choices from western and Asian dishes to traditional Indian options, including made-to-order dosas and egg station. We walked away stuffed every morning! If there is one place for improvement though is that the rooms are showing their age. While very comfortable, the rooms are in need of renovating or updating. The curtains are a bit faded and stained, the paint has chipped in corners and the tiles, shower doors and fixtures in the bathroom are stained and dated. It doesn’t take away from the wonderful experience of the resort but it’s certainly noticeable and surprising at a Taj. Overall, a wonderful stay and we look forward to returning soon!
2023년 3월에 4박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 4월 3일
Dear Guest, Greetings from Taj West End! Thank you for taking the time out to share your kind feedback. We are elated to read that you had an enjoyable stay, and that our service and facilities exceeded your expectations. Our core aim is to provide bespoke attention to valuable guests such as you, which also forms the essence of our service culture and hospitality. I have conveyed your feedback with the team, and they are delighted to note that you have recognized and appreciated their efforts.The team and I look forward to your continued visits to our hotel. Warm regards, Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

6/10 - 괜찮아요

nithinkumar

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Green oasis - Mirage
Dated rooms and not well kept. No good on site food options. The service was forgettable. The property is exceptional in tis location and green cover. The recyclable glass bottles were a nice touch. I will not be staying here again.
2023년 2월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 4월 3일
Dear Mr. Kumar, Greetings from Taj West End, Bengaluru! We appreciate the time taken to share your valuable feedback with us. We endeavour to consistently deliver excellent service to all our guests. Feedback like yours challenges us to introspect and find permanent solutions in order to constantly keep improving our products and services.On the other hand, your appreciation of our other services and facilities is very encouraging, and will inspire us to scale greater heights toward excellence.We hope you would give us another opportunity to create a more convivial experience with us. Warm regards, Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

KOTRESHA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed several timesover the past 40 years and it is our favorite place to stay. We love the charm and history. The grounds Re spectacular, relaxing and soothing the food is also good. The only problem i have seen is that the rooms do not accommodate familes with children.
2023년 2월에 2박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 2월 7일
Dear Ms. Neelakantappa, Greetings from Taj West End, Bengaluru! It was indeed a pleasure to have you stay at the Taj West End, Bengaluru, and we appreciate the time taken to share your valuable feedback with us. We endeavour to consistently deliver excellent service to all our guests. Feedback like yours challenges us to introspect and find permanent solutions in order to constantly keep improving our products and services.On the other hand, your appreciation of our other services and facilities is very encouraging and will inspire us to scale greater heights toward excellence.The team and I look forward to your continued visits, and we assure you of our best service and attention at all times.Warm regards, Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

enrique

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Lars Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En oase i Begangaluru
En flott oase i en ellers hektisk by. Svært hyggelig betjening og daglig service på rommet som hadde flott beliggenhet og bra størrelse.. Gode restauranter på området. Bil (hotellbil) er nødvendig for å bevege seg utenfor hotellets område. Her bor vi gjerne igjen !
2023년 1월에 9박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 1월 29일
Dear Mr. Andre, Greetings from Taj West End!It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback. As rightly mentioned by you, Taj West End is a heritage property located in the heart of the garden city; emanating the old-world charms with its iconic monkey tops and gothic architecture, that perfectly complements an ambience reminiscent of the colonial era. We are elated to read that you had an enjoyable stay and that our service and facilities exceeded your expectations. Thank you for your generous compliments on the services provided by our team. Your words will be a tremendous source of inspiration for them.As always, it has been our endeavour to create unforgettable memories for valuable guests such as you. The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Warm regards, Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2023년 1월 24일
Dear Guest, Greetings from Taj West End! It was indeed a pleasure to have you stay with us, and we appreciate the time taken to share such wonderful feedback. Thank you for your generous compliments on the services provided by our team. We look forward to welcoming you back soon. Warm regards, Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
답변 제공: Saleem Yousuff 님, 2022년 12월 21일
Dear Mr. Robert,Thank you for taking the time to rate your recent experience and share your feedback on our hotel. We are delighted to learn that you had a memorable time at the Taj West End. We look forward to hosting you again soon!Best Regards,Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

Ognjen

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 12월 21일
Dear Guest,Thank you for taking the time to rate your recent experience and share your feedback on our hotel. We are delighted to learn that you had a memorable time at the Taj West End. We look forward to hosting you again soon!Best Regards,Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

8/10 - 좋아요

susumu

2022년 11월에 4박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 12월 21일
Dear Guest,Thank you for taking the time to rate your recent experience and share your feedback on our hotel. We are delighted to learn that you had a memorable time at the Taj West End. We look forward to hosting you again soon!Best Regards,Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

6/10 - 괜찮아요

Christina

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and service at the hotel was excellent. However, the rooms are in dire need of renovation. There are no USB sockets in the rooms, the general sockets are not multi sockets (India only), the towels are thin, the furniture / cables / shower look tired and well used.
2022년 12월에 2박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 12월 14일
Dear Ms. Christina,Thank you for taking the time out to share your kind feedback with us. We endeavour to consistently deliver excellent service to all our guests. Feedback like yours challenges us to introspect and find permanent solutions in order to constantly keep improving our products and services.At the outset, your appreciation of our other services and facilities is very encouraging and will inspire us to scale greater heights toward excellence.The team and I look forward to your continued visits, and we assure you of our best service and attention at all times. Kindest regards,Saleem YousuffSenior Vice President – Operations, SouthTaj West End, Bengaluru

10/10 - 훌륭해요

Vanessa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Taj West End has a beautiful property surrounded by gardens with stunning trees. Its like an oasis. Staff is very friendly. We stayed in a recently remodeled room that was nice. The corridor passes in the "front" part of the room, so you have to keep your curtains closed if you like privacy. The rooms are modules that are separate of the main part of the hotel. It was raining and you had to use an umbrella to get to the main part of the hotel. The property has a lot of charm.
2022년 10월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 10월 19일
Dear Ms. Vanessa, Thank you for choosing to stay at Taj West End, and taking the time out to share your experience with us. It is our pleasure to hear that you had a comfortable stay and enjoyed our hospitality. I have shared your appreciation with the team for their personalized customer service as comments like yours are our ultimate reward. We look forward to welcoming you back soon. Kindest regards, Saleem Yousuff Senior Vice President – Operations, South Taj West End, Bengaluru

8/10 - 좋아요

Carmel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very lush and green..clean and good staff.
2022년 9월에 2박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 9월 15일
Dear Guest, Thank you for choosing to stay at Taj West End. We are delighted to know that you were impressed with various aspects of your stay including our ambience, gardens, our room, comfort, facilities, food and hospitality. A relaxed environment, friendly and unobtrusive service make a great stay at a hotel and we are delighted on having been able to provide you with such an experience. It will be my pleasure to share your gracious comments with everyone in the hotel, who will be delighted to note that their efforts were so well appreciated. My Team and I look forward to the pleasure of welcoming you soon. Kindest regards, Saleem YousuffSenior Vice President – Operations, South Taj West End, Bengaluru

10/10 - 훌륭해요

Deepak

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 3박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 9월 5일
Dear Guest, Thank you for choosing to stay at Taj West End, and taking the time out to share your experience with us. It is our pleasure to hear that you had a comfortable stay and enjoyed our hospitality. I have shared your appreciation with the team for their personalized customer service as comments like yours are our ultimate reward. We look forward to welcoming you back soon. Kindest regards, Saleem YousuffSenior Vice President – Operations, South Taj West End, Bengaluru

10/10 - 훌륭해요

L

2022년 8월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 8월 23일
Dear Guest, Thank you very much for choosing to stay at Taj West End. It was our pleasure to have you stay with us, and we are delighted to hear that you had a pleasant stay and enjoyed our hospitality and services. I have shared your appreciation with the team. We look forward to welcoming you back soon. Kindest regards, Saleem Yousuff Senior Vice President – Operations, South Taj West End, Bengaluru

8/10 - 좋아요

Smruti

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Saleem Yousuff 님, 2022년 8월 16일
Dear Ms. Smruti, Thank you for choosing to stay at Taj West End, Bengaluru and taking the time out to share your experience with us. We are delighted to know that you had a comfortable stay with us, and that you enjoyed our ambience, hospitality and services. We look forward to welcoming you back soon! Kindest regards, Saleem Yousuff Senior Vice President – Operations, South Taj West End, Bengaluru

6/10 - 괜찮아요

Anand

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We stayed in Taj Westend for 5 days. It has amazing grounds and their garden is definitely something we enjoyed during our stay. The breakfast had a lot of selections and food was excellent and tasty. The Machan staff (Venkatesh, Mohan, Navya & Shwetha) provided great service. Now, to the improvements needed. This hotel doesn’t have Bidet - which is really disappointing given the price range. The rooms are very old and dated and cabinets don’t open and close and the entryway to the room is congested & door is just too heavy. The dosa & coffee orders during breakfast were not arriving on time most of the days and we had to ask multiple times.it’s a shame given the excellent breakfast. I wish they have a foolproof system to ensure guests don’t have to ask multiple times. Also, during weekends there are events in the ballroom and this makes a mess to walk from rooms to lobby with too many cars and no easy way for guests to navigate.
2022년 7월에 5박 숙박함
답변 제공: Sandip Narang 님, 2022년 8월 1일
Dear Mr. Anand, Thank you for taking the time out to share your feedback with us. Do accept my most sincere apologies for the inconveniences caused. The experiences you have described are not characteristics of service the Taj strives to provide its patrons. Your feedback has been shared with the team and we will ensure that this matter is addressed and necessary actions have been taken to ensure such instances do not recur. We hope you will give us another opportunity to showcase our hospitality. My team and I look forward to the pleasure of welcoming you back soon. Kindest regards, Sandip Narang Hotel Manager Taj West End, Bengaluru

10/10 - 훌륭해요

Meenakshy 님, Placerville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe for a woman travelling and all the staff were very amicable and helpful.
2022년 6월에 2박 숙박함
답변 제공: Sandip Narang 님, 2022년 7월 8일
Dear Ms. Meenakshy, Thank you for choosing to stay at the Taj West End. We are delighted to hear that you had a wonderful stay and are overwhelmed by your kind feedback. In our endeavour to drive the highest level of comfort, safety and services to our guests, we would assure you the best of Taj experience at all times. We immensely value your patronage, and look forward to your continued support. Kindest regards, Sandip Narang Hotel Manager Taj West End, Bengaluru

10/10 - 훌륭해요

Gurumoorthy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A quiet place to cherish.
2022년 6월에 2박 숙박함
답변 제공: Sandip Narang 님, 2022년 7월 1일
Dear Mr. Gurumoorthy, Thank you for choosing to stay at Taj West End, Bengaluru and taking the time to share your experience with us. It was our pleasure to have you stay with us, and we are delighted to know that you had a comfortable stay and enjoyed our hospitality. I have shared your appreciation with the team for their personalized customer service as comments like yours are our ultimate reward. We look forward to welcoming you back soon. Kindest regards, Sandip Narang Hotel Manager Taj West End, Bengaluru

2/10 - 너무 별로예요

anand

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Messed up the check in… took a very long time… too long
2022년 4월에 1박 숙박함
답변 제공: Somnath Mukherjee 님, 2022년 4월 30일
Dear Mr. Anand, We regret to hear of your less-than-satisfactory experience, and appreciate you bringing the issue to our attention. At Taj West End, we seek to welcome our esteemed guests with utmost respect and warmest hospitality. We hope you would give us another opportunity to create a more convivial experience. Best regards, Somnath Mukherjee Area Director - Karnataka & General Manager - Taj West End

10/10 - 훌륭해요

Ujwal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked for extra care since it was my dad’s birthday and they went above and beyond to make it a great experience. Thanks for making his birthday a memorable one - will definitely be back many more times.
2022년 3월에 1박 숙박함
답변 제공: Somnath Mukherjee 님, 2022년 4월 12일
Dear Guest, We are delighted to hear that you had a lovely stay with us! At Taj West End, our team endeavors to go above and beyond to ensure you have a seamless experience. I have personally conveyed your kind sentiments to our team, and they are delighted to know that you appreciated their efforts. We look forward to having you over again! Kindest regards, Somnath Mukherjee Area Director – Karnataka & General Manager - Taj West End