Checkin starts at 3:00 PM; arrived at 2:50 PM and they had ZERO rooms clean and ready. We had traveled all day and on a tight schedule, on our way to a family funeral. They asked if we could come back in an hour. It took so long to check in that we were late for the funeral.
There were people hanging out in the parking lot drinking at night. Someone wedged a rock into an otherwise locked side door. The entire place wreaked of strong, cheap air fresheners - lobby, hallways and rooms. It was overwhelming.
The dingy room had a huge full-size refrigerator that dominated the small space. It was 5 feet away from the small double bed (not a queen.) The walls have lots of small damaged areas, and so did the tub trim. The toilet was dirty and unflushed. The alarm clock was sticky. The air freshener smell was awful.
They charge an additional fee for hi-speed internet. They charge $25 for 2nd a guest in your room. They charge $20 every time a pool towel is found in your room. They charge for housekeeping services if needed more than once per week.
Signs are posted by the elevators warning guests not to leave dirty dishes in their rooms. Also, key cards must be returned to front desk, visitors must register at the front desk, borrowed dishes must be washed and returned to the front desk, and guests must sign up to use pool. They also require that you sign a form promising not to smoke or have parties in your room.
I felt like we were staying at a homeless shelter.
