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MainStay Suites Springfield IL

2.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Springfield

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Located in downtown Springfield, MainStay Suites offers a practical retreat for active travelers. Enjoy indoor/outdoor pools, a 24-hour gym, and free public WiFi. Amenities include laundry facilities and luggage storage.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2021
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
3185 S Dirksen Pkwy, Springfield, IL, 62703

What's nearby

  • University of Illinois at Springfield - 3 min drive - 3.8 km
  • Washington Park Botanical Gardens - 5 min drive - 3.9 km
  • Adams Wildlife Sanctuary - 5 min drive - 5.9 km
  • Knights Action Park - 5 min drive - 8.5 km
  • Lincoln Home National Historic Site - 8 min drive - 7.9 km

Getting around

  • Springfield Station - 14 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 16 min drive

Restaurants

  • ‪Elks Lodge #158 - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Breakfast @ Hgi - ‬6 min walk
  • ‪Starbucks - ‬2 min walk

About this property

MainStay Suites Springfield IL

Hotel connected to a shopping center, remodeled in 2021
You can look forward to laundry facilities, a 24-hour gym, and a 24-hour business center at MainStay Suites Springfield IL. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a vending machine, and smoke-free premises
  • Laundry services, luggage storage, and a front-desk safe
Room features
All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Renovated entire property - June 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate
  • Administrative fee: USD 9 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

Frequently asked questions

Does MainStay Suites Springfield IL have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–midnight.

Is MainStay Suites Springfield IL pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Springfield IL?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at MainStay Suites Springfield IL?

Check-out is at 11:00 AM. Late check-out is available for a 100% fee.

Where is MainStay Suites Springfield IL located?

Situated in the entertainment district, this hotel is 2.8 mi (4.5 km) from Washington Park Botanical Gardens and 2.9 mi (4.6 km) from University of Illinois at Springfield. Adams Wildlife Sanctuary and Henson Robinson Zoo are also within 6 mi (10 km).

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MainStay Suites Springfield IL Reviews

Reviews

5.2
Rating 10 - Excellent. 67 out of 339 reviews
Rating 8 - Good. 40 out of 339 reviews
Rating 6 - Okay. 42 out of 339 reviews
Rating 4 - Poor. 53 out of 339 reviews
Rating 2 - Terrible. 137 out of 339 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip-Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Room had bed bugs. I’m assuming the property is infested because while I was the front desk with an alive bug another guest came down with one!!!! Staff was poorly dressed and very unprofessional also.
Stayed 1 night in Nov 2025

10/10 Excellent

Sundie

Good
Stayed 1 night in Oct 2025

2/10 Terrible

STEVEN

Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Phone didnt work. No battery in the tv remote. Took a copy of my drivers license and credit card. So i cancelled my credit card. The place is sketchy.
Stayed 1 night in Nov 2025

2/10 Terrible

Dorinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulled into the parking lot and there were men working on cars. A car with plastic bag over a broken window and wheel on blocks also. No sign saying where registration was. I did not stay there. Called the facility and the simply answered phone "hello". I had to ask if I had reached the hotel. Told the woman why I wanted to cancel. She took my name, said "done" and hung up. Did not feel safe there as a single woman traveler. I instead went to the Microtel.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Pretty seedy area
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, elevator was out of order
Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the bathroom area the tub has paint chipping up the ceiling was pelling fluid on the wall I was itchy all I just didn't like it
Stayed 1 night in Aug 2025

2/10 Terrible

Anslea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely dirty, mouse trap in my room, no elevator or pool
Stayed 1 night in Aug 2025

2/10 Terrible

Stanislav

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hard to describe all problem, very long time does it take
Stayed 1 night in Aug 2025

8/10 Good

John

Disliked: Amenities
The attitude of the staff is that one of the hospitality or Hospital at least a lot to be desired property is not bad rooms are bad
Stayed 1 night in Apr 2025

4/10 Poor

LARRY

Nice, but needs work.

The outside appearance and maintenance of the hotel was very nice. The lobby looked clean and open, but the front desk looked very shabby. when given a room on the fourth floor I asked if there was an elevator as I am 73 years old, I was told yes, but later found out that it was not working. The stairway that I had to take up to the fourth floor was filthy. It looked like it had not been cleaned for months my room and bathroom very spacious and clean. The room was well equipped for a suite, and the bed was extremely comfortable. If you would fix the elevator, clean the stairwell, and remodeled the front desk area you would have a very nice hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Garbage

Cockroaches, broken front door, hallways smelled, poor room condition,
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 1 night in Oct 2022

8/10 Good

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing stay

Great place for the price and friendly staff
Stayed 2 nights in Oct 2022

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 1 night in Feb 2023

2/10 Terrible

Tiffani

Disliked: Cleanliness, property conditions & facilities
That’s was an Awful experience. Dirty, unkept, unorganized. The key they gave me was occupied by a squatter. I asked for my money back and went to a reputable hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs. Elevator down. Pool closed. Fitness center closed. Booked on top (4th floor). Fire alarm on first night - no announcement or follow-up. Locals camp in/near stairwells and main exits. Booked through Expedia so did not see these negative reviews. Pictures are flattering. Maintenance has not been kept up. Peeling paint throughout. Water leaks evident in lobby. Floors are dirty in common areas. Expedia unable to reach management to address complaints. Hotel did refund my booking after I checked out at midnight due to the bedbugs.
Stayed 4 nights in Aug 2025

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price was right but nothing else was.

If you want a really cheap place ot stay it fits the bill, but the cleanliness and the secuirty of hte hotel was much to be desired. If oyu are staying on business and do not have your family wiht oyou it might be a godo deal for hte price but I woould not stay there if I had any family.
Stayed 1 night in Mar 2025

2/10 Terrible

Brooke

Disliked: Cleanliness

Horrible

We got there and check in took twice as long because a lot of the rooms were not ready for guests. We were told that the pool was out of order and that was not disclosed to any guests prior to check in. The elevator was also out of order, which was terrible because I have back problems and climbing 4 sets of stairs was awful. We finally get checked in and get to our room. Room was completely disheveled and most definitely not ready for guests. Mattress was off the box springs, wall safe was out in the middle of the room, dirty dishes on the sink and the room was dirty. We ended up getting put in a new room on a lower floor after that catastrophe. We were disappointed. We have stayed here before and have had good luck. We won’t be returning.
Stayed 1 night in Aug 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked reservation and then when arrived said they didn’t have a room for me and wouldn’t give me a refund!
Stayed 1 night in May 2025

4/10 Poor

Maximillian

Disliked: Cleanliness, staff & service, property conditions & facilities
This place simply smells bad, like smoke and rotten food.
Stayed 1 night in Feb 2025

2/10 Terrible

riley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms at the main stays are very drirty
Stayed 1 night in Nov 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

2/10 Terrible

hasan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences ive had at that location i came to front desk and employee told me elevator doesn’t work and then i had to carry my bags up on the stairs i get up to go to my room then i look on the room door is open and i knock and there is no one but as soon as i opened the room door it was huge mess on the floor things are broken and it smells soooo bad and the people in the hall way just didn’t feel safe at all the whole place looks very sketchy i will not suggest to bring family there very unprofessional service i spoke with the manger and he didn’t really care he told me no the area is ok i been waiting for my refund as i didn’t stay a single min in there.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lori

Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out and he wouldn’t place us in a room on the first floor. Bed mattresses were old and sagging in the middle. Couldn’t even shower because the drainage in the tub was broken so water would get in behind the wall. No breakfast yet site sd there would be, I reserved a king bed but got 2 queens.
Stayed 1 night in May 2025