객실 내 금고, 다리미/다리미판, 무료 유아용 침대, 무료 WiFi

타운플레이스 스위트 바이 메리어트 덴버 사우스웨스트 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 724개 이용 후기 중 441개" "
평점 8 - 좋아요. 724개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 724개 이용 후기 중 53개" "
평점 4 - 별로예요. 724개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 724개 이용 후기 중 20개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Zachary

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have too call to have rooms cleaned or bedding changed …. Toilet was clogged the entire stay before we ever checked in … and some lady has her dog in the breakfast area while eating … gross
2024년 4월에 3박 숙박함
답변 제공: Marriott 님, 2024년 4월 12일
Zachary, Thank you for reaching out and sharing your recent experience at our Marriott property. We sincerely apologize that the cleanliness of your room, the clogged toilet, and the incident in the breakfast area fell short of our Marriott standards.Rest assured, we take these concerns very seriously. We appreciate your kind words about our manager and their efforts. We strive to provide exceptional service, and your feedback helps us identify areas for improvement.Sincerely,

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property
2024년 4월에 1박 숙박함
답변 제공: Marriott 님, 2024년 4월 12일
Eric, Thank you for taking the time to share your recent experience at our property! We hope to welcome you back again soon!Sincerely,

8/10 - 좋아요

Paulo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV with 2 remote control wasn't working properly.
2024년 4월에 1박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Paulo, Thank you for your recent stay at Marriott and for sharing your feedback. We sincerely apologize for the inconvenience caused by the malfunctioning TV and two remotes in your room.Our commitment is to provide a comfortable and relaxing environment for all guests, and a working TV is an essential part of that experience. We understand the frustration this must have caused, and we'll be sure to investigate the issue with our maintenance team to prevent similar occurrences.We hope you'll consider giving us another chance to showcase Marriott's exceptional hospitality on your next stay.Sincerely,

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this spot
2024년 2월에 4박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Tanya, So glad to hear you loved your stay at our Marriott! We strive to create a welcoming and comfortable environment for all our guests, and your feedback lets us know we're on the right track.We hope you'll choose Marriott again soon! In the meantime, safe travels!Warmly,

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No TV the entire stay and was told this was a common issue in most rooms. They did compensate $20 credit each night for this, but no tv is kinda beat.
2024년 3월에 3박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Jean, Thank you for taking the time to share your recent experience at our Marriott hotel. We sincerely apologize for the inconvenience caused by the inoperable TV throughout your stay. We understand the frustration of not having this amenity available, and we regret to hear this is a recurring issue in some rooms.We are committed to providing a comfortable and enjoyable stay for all our guests, and a functioning TV is certainly an important part of that experience. We are taking your feedback seriously and are actively investigating the cause of this issue to ensure it's resolved swiftly.Thank you again for your feedback.Sincerely,

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was top notch and so was the breakfast. Our room had some areas that the housekeeper missed (dust in the closet - appliances could have been cleaner) but the beds were comfortable and the view is lovely. Staff was very friendly and accommodating. Once again - breakfast was awesome. I feel like the price was fair for what we paid. I’d stay again.
2024년 3월에 3박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Melanie, Thank you for choosing Marriott and for taking the time to share your feedback! We're thrilled you enjoyed our friendly staff and the delicious breakfast selection.We appreciate you letting us know about the housekeeping oversight in your room. We take cleanliness very seriously and apologize that it wasn't up to our usual standards. We'll be sure to address this with our housekeeping team to ensure every guest experience is exceptional.We're glad you found the beds comfortable and appreciated the lovely view! Thank you again for your feedback. We look forward to welcoming you back soon!Sincerely,

8/10 - 좋아요

Christine

좋아요: 직원 및 서비스
2024년 2월에 28박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Christine, Thank you for choosing Marriott and for taking the time to leave a 4-star review! We appreciate your business and are glad you enjoyed your stay.We hope to welcome you back soon for a truly exceptional experience.Sincerely,

6/10 - 괜찮아요

Sophie

2024년 3월에 14박 숙박함
답변 제공: Marriott 님, 2024년 4월 3일
Sophie,Thank you for taking the time to leave a rating for your recent stay at Marriott. While we're happy you chose us, we're disappointed to see a 3-star rating and would love to learn more about your experience.We strive to deliver exceptional service and create a memorable experience for all our guests. Knowing your thoughts allows us to ensure future guests have a truly 5-star Marriott stay.Please don't hesitate to reach out to our guest relations team. Sincerely,

6/10 - 괜찮아요

Teddy

It was an interesting experience
2024년 3월에 3박 숙박함
답변 제공: Marriott 님, 2024년 3월 20일
Teddy,Thank you for your feedback! While we appreciate you choosing Marriott for your recent stay. We would love to learn more about your stay and how we can improve. We hope you'll consider Marriott for your future travels – we're confident we can provide the comfortable and fulfilling hotel experience you deserve.

6/10 - 괜찮아요

Thromone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am a Marriott fan for life and that will NEVER change. The only issue I had was noisy upstairs neighbors. I had been staying at this particular location for a month straight, but the last week I was there, the family above me made it their mission to start wrestling or whatever they like to do at 10:30 pm EVERY NIGHT! I went upstairs and asked politely if they could keep it down. They stopped, for maybe a minute, and started up again. It was so nerve wracking. I guess on my next stay i will ask for the highest floor. The only reason I didn’t switch rooms was I didn’t feel like moving all my things. Other than that, I like how the location is tucked away, I felt at home.
2024년 3월에 3박 숙박함
답변 제공: Marriott 님, 2024년 3월 20일
Thromone, Thank you for your continued loyalty to Marriott! We're thrilled you enjoyed your extended stay at our tucked-away location and felt right at home.We sincerely apologize for the disruption caused by noisy neighbors. We understand how frustrating it can be, and appreciate you bringing it to our attention.Thank you for your feedback. We look forward to welcoming you back for a truly relaxing experience!

4/10 - 별로예요

Thromone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like all Marriott properties. The only thing I don’t like about my stay at this location is the guests above me has children who make noise at inppropriate hours which makes it hard to get sleep. I tried asking the front desk to ask them to quiet down but that only works for so long until they start it up again. I mean, 10:00 p.m. is not the time to still be wrestling around on the floor because that’s what it sounds like is going on up there. I don’t want to move my stuff because that’s too much of a hassle.
2024년 3월에 2박 숙박함
답변 제공: Marriott 님, 2024년 3월 20일
Dear Thromone, Thank you for your feedback and for choosing Marriott. We sincerely apologize for the disruption caused by noise from neighboring guests. We understand how important a good night's sleep is, and we regret it impacted your stay. We'll be sure to share this feedback with our team and revisit our noise policy to see if there is anything else we can do to prevent similar situations. Sincerely,

4/10 - 별로예요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We booked 2 rooms. Each were supposed to have 2 beds plus a pull.out. But instead we were booked into studio rooms with one bed. They ended up putting us in a 3rd room but that meant teens had to be in a room on their own without an adult. Not ideal and definitely not a relaxing environment for the kids or us. Neighbors were loud till after midnight. Not much sleep.. People were loud till after midnight.
2024년 3월에 1박 숙박함
답변 제공: TownePlace 님, 2024년 3월 12일
Sarah, Thank you for taking the time to review your recent stay. We apologize about the accommodation issues you experienced. Please rest assured that our management will further investigate the issues you have raised to assure they do not happen again.

6/10 - 괜찮아요

Jason

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very poor housekeeping. There are missing bath towels and hair dryer. Other smaller towels are old and looks worn out. The hand lotions small bottle was half used from last customer without replacing with a new one. Don't know what the housekeeper was doing. Reuested for a wake up call but didn't receive one.
2024년 3월에 2박 숙박함
답변 제공: TownePlace 님, 2024년 3월 8일
Jason, Thank you for taking the time to review your recent stay. We apologize about the housekeeping issues you experienced. Please rest assured that our management will further investigate the issues you have raised.

8/10 - 좋아요

Renee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Close to Ken Caryl
2024년 3월에 4박 숙박함
답변 제공: TownePlace 님, 2024년 3월 8일
Renee, We appreciate your kind words and look forward to serving you in the future!

10/10 - 훌륭해요

Husani

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms and service
2024년 3월에 1박 숙박함
답변 제공: TownePlace 님, 2024년 3월 5일
Husani, We are happy to see that you enjoyed your stay! Thank you for rating us.

8/10 - 좋아요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was located in a pretty area at the foothills of the Rocky Mountains. The towels were cheap and small. It seemed like a sanctuary city government co-op for people to live.
2024년 3월에 1박 숙박함
답변 제공: TownePlace 님, 2024년 3월 5일
Randy, Thank you for rating your stay! We look forward to serving you in the future.

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: TownePlace 님, 2024년 2월 28일
Tanya, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how they are doing.

6/10 - 괜찮아요

Misty

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff were actually nice and for the most part went above and beyond to save me time and make my stay the most convenient it could be. With that being said my apartment was dirty there was food caked on the wall in the kitchen. The bathroom had to be completely cleaned when I checked in . Which in m case is ok because either had cleaner. The maid had dropped a trail of soap bars down the hall way when I checked in two weeks ago and they are still laying in the same place. The breakfast however is pretty awesome and that building is clean.
2024년 2월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 14일
Misty, Thank you for bringing this to our attention, and we are sorry that your experience did not match our high standards of service and hospitality. Your feedback is greatly appreciated and has been shared with our management team.

2/10 - 너무 별로예요

Luke

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Staff is very unhappy and not customer oriented at all. Very disappointed
2024년 2월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 14일
Luke, Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Your feedback is valuable for our improvement.

10/10 - 훌륭해요

Rod

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Justin was very friendly at check in, and the cookies and popcorn were a fun suprise. We'd differently stay here again. Room was clean spacious and a great price.
2024년 2월에 1박 숙박함
답변 제공: Marriott 님, 2024년 2월 14일
Rod, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

10/10 - 훌륭해요

King

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet. They made sure the sidewalks was clear of snow. Bed comfortable , kitchen clean bathroom clean. Will Be bacc again soon.
2024년 2월에 2박 숙박함
답변 제공: Towneplace 님, 2024년 2월 9일
King, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

10/10 - 훌륭해요

Whendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff members were very friendly and helpful.
2024년 1월에 4박 숙박함
답변 제공: TownePlace Suites 님, 2024년 2월 3일
Whendy, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

10/10 - 훌륭해요

Debbra

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Debbra, We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how they are doing.

10/10 - 훌륭해요

Carolyn 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is so friendly. The room’s have a kitchen and are very extremely clean. Close to shopping and Denver proper. Only issue is parking
2024년 1월에 9박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Carolyn, Thank you for providing feedback on your recent experience. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. We look forward to seeing you again soon!

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is a little out of the way but otherwise fantastic. Rooms and amenities are excellent, staff fast and friendly. Definitley will stay again.
2024년 1월에 3박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Stacy, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

10/10 - 훌륭해요

Vance

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Vance, Thank you for the 5-star rating! We look forward to serving you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Thank you for rating your stay! We look forward to serving you in the future.

10/10 - 훌륭해요

Winter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just stayed one night passing through, but the staff was excellent and the room was clean.
2023년 12월에 1박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Winter, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

10/10 - 훌륭해요

Natalie 님, PORT ARANSAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, centrally located and friendly staff.
2024년 1월에 3박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Natalie, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 14박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Michael, We are happy to see that you enjoyed your stay! Thank you for rating us.

8/10 - 좋아요

Isiah

2023년 12월에 2박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Isiah, Thank you for rating your stay! We look forward to serving you in the future.

8/10 - 좋아요

Tisa

2023년 12월에 3박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Tisa, Thank you for the 5-star rating! We look forward to serving you in the future.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Thomas, Thank you for rating your stay! We look forward to serving you in the future.

10/10 - 훌륭해요

Randy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 8박 숙박함
답변 제공: Marriott 님, 2024년 2월 3일
Randy, Thank you for the 5-star rating! We look forward to serving you in the future.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Towneplace 님, 2024년 2월 9일
Eric, Thank you for the 5-star rating! We look forward to serving you in the future.

10/10 - 훌륭해요

Jonnilyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Jonnilyn, Thank you for rating your stay! We look forward to serving you in the future.

10/10 - 훌륭해요

Mariela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay on your way to the mountains
Great location and service! Justin at the front desk was very friendly. Just what we needed it for a short stay.
2023년 12월에 1박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Mariela, We appreciate your kind words and look forward to serving you in the future!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hilton Universal 님, 2024년 2월 6일
Eric,We are happy to see that you had a 5-Star experience! We will share this with our team to let them know how we are doing.

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are kind and providencia great service! The lady in the cafeteria is really nice with the guest! Managers and frontdesk clerk are the best providing their Best attitude
2023년 11월에 5박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Carlos, Thank you for highlighting our staff. We made sure to share this feedback with management to give them the recognition that they deserve!

8/10 - 좋아요

Janell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the convenience of a full-size kitchen, great TV and viewing options, the comfortable and quietness of the hotel and the absolutely beautiful surrounding outside area.
2023년 11월에 4박 숙박함
답변 제공: Marriott 님, 2024년 1월 26일
Janell, We appreciate your kind words and look forward to serving you in the future!

10/10 - 훌륭해요

Steve

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Neidra 님, Missoula

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, comfortable bed, full kitchen, and good breakfast.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Felecia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean friendly staff helpful staff they supply everything you need to stay comfortable.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Al around a great property
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so kind and helpful! Very attentive and friendly. Jeremiah Johnson was by far the best! We cane all the way from Hot Springs Arkansas and he made us feel right at home.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Felt Like Home
I had to make a reservation at the last minute and felt so fortunate to have landed at the Towneplace Suites. With the full kitchen (even a dishwasher!) and provided amenities, I didn't have to leave the property for 3 days!
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Jazmin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely loved this hotel it had everything we needed staff was wonderful rooms were clean and had everything you could possibly need
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

William Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함