숙박 시설 정면

힐튼 요크 여행 후기

4 out of 5
힐튼 요크
1 Tower Street, York, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 438개" "
평점 8 - 좋아요. 1006개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 142개" "
평점 4 - 별로예요. 1006개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 39개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Joyce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our 5th stay at the hotel. As always, we were met with very friendly and pleasant staff on arrival and departure. There was a slight issue with heating in the room but we were immediately supplied with a supplementary heater.
2024년 4월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 4월 20일
Thank you for taking the time to provide the hotel with some feedback regarding your stay with us. We are glad to hear you enjoyed your stay with us and we look forward to welcoming you again. Kindest Regards, Hilton

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good and efficient service, breakfast was excellent - really wide choice. Location is unbeatable for York - right at the heart of everything and on site parking too so really convenient. However, the room itself (256) was tired and clearly in need of a full refresh - patched in wallpaper is never a good look and the shower was adequate at best.
2024년 4월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 4월 20일
Thank you for taking the time to provide the hotel with some feedback regarding your stay with us. We apologies that your room didn't fulfill your expectations and looked tired, we will pass in to the Hotel Management and Maintenance team. We looking forward to welcoming you back and provide you with the level of hospitality you deserve. Kindest Regards, Hilton

6/10 - 괜찮아요

KATE

가족 여행
The frontage and reception were excellent. The room was shabby. Cold shower (despite trying it at different times of the day) Received an ‘accessible’ room when there was a door leading to another room. That room was occupied and unfortunately that person had a cough and kept the light on all night. Which was visible under the door. The carpet in the room was absolutely disgusting too. However, the things to do around York kept us busy and out of the hotel for the most part
2024년 4월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 4월 20일
Thank you for taking the time to provide the hotel with some feedback regarding your stay with us. We apologies that your room didn't fulfill your expectations and was shabby, we will pass in to the Hotel Management and Maintenance team. We looking forward to welcoming you back and provide you with the level of hospitality you deserve. Kindest Regards, Hilton

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay for a trip to York!
2024년 4월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 4월 20일
Thank you for taking the time to provide the hotel with some feedback regarding your stay with us. We are glad to hear you enjoyed your stay with us and we look forward to welcoming you again. Kindest Regards, Hilton

10/10 - 훌륭해요

Reiley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything about this property, the area is excellent and very assessable
2024년 3월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 4월 5일
Dear Reiley,Many thanks for your five out of five review. Delighted to read you enjoyed everything about the hotel and we hope to welcome you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

Raul

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Near everything
2024년 4월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 4월 5일
Dear Raul,Thank you for taking the time to post a review and pleased to read that everything was great especially the location.We look forward to welcoming you back soon.Kind regards,Hilton York

10/10 - 훌륭해요

Mrs Jane

가족 여행
좋아요: 숙박 시설 상태 및 시설
The hotel was an excellent location and the staff were very approachable and helpful. Breakfast options were outstanding. The only down side was parking turned out to be more expensive because of no spaces at the own car park.
2024년 3월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 4월 3일
Dear Mrs Jane,Thank you for choosing the Hilton York and pleased to see that overall you had a great stay with us and found the location excellent and the team most approachable and helpful.We look forward to welcoming you back in the not too distant future for another enjoyable stay.Kind regards,Hilton York

6/10 - 괜찮아요

Thom

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very dated. Our room was extremely old fashioned and dated. The carpet was stained and had long hairs on it, so if you walked barefoot you’d get them between your toes - disgusting. The bathroom is very dated also with no working extractor fan so when you have a shower the room gets so wet that condensation drips from the ceiling! Just a very old-fashioned, dated hotel in desperate need of renovation.
2024년 3월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 4월 3일
Dear Thom,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with certain aspects of the hotel. The Management Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future so that we can show you we can do better.Kind regards,Hilton York

6/10 - 괜찮아요

Ada

별로예요: 숙박 시설 상태 및 시설
The hotel is average 3*. Staff started to make noise at 8am , chatting loud with some other people next to our door,despise the fact that we had a privacy card hanging on the handle. The only thing is good about this hotel is location.
2024년 3월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 28일
Dear Ada,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with certain aspects of the hotel. The Management Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future so that we can show you we can do better.Kind regards,Hilton York

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was excellent
2024년 3월에 4박 숙박함
답변 제공: Hilton York 님, 2024년 3월 28일
Der Stephen,Many thanks for posting a reivew and pleased to read that overall you had a good stay and enjoyed our breakfast offering.We hope to see you again soon.Kind regards,Hilton York

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is central for my visit to both the Conference Centre, shops and restaurants
2024년 3월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 3월 20일
Dear David,Thank you for taking the time to post a review and pleased to read that overall you had a good stay and we hope to see you again soon.Kind regards,Hilton York

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything you need in the room. Excellent hotel
2024년 3월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 13일
Dear Carol,Many thanks for your five out of five review.Lovely to read you had a great stay with us and we hope to welcome you back in the not too distant future.Kind regards,Hilton York

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the city, easy to get to from the motorway. Warm welcome from the staff.
2024년 3월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 3월 12일
Dear David,Thank you for taking a moment for post a review.Pleased to read that you had a good stay and found the location great and received a warm welcome from the team.We look forward to welcoming you back soon.Kind regards,Hilton York

10/10 - 훌륭해요

Howard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great central area to walk almost any place, plenty of restaurants around, and even close to a Hop on Hop off bus tour stop.
2024년 2월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 7일
Dear Howard,Many thanks for your five out of five review.Lovely to read you had a good stay with us and found the location great for exploring York.We hope to see you again soon.Kind regards,Hilton York

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only complaint was the humming noise coming from the corridor at night.Not sure if it was the lights or heating , but being a light sleeper this kept me awake.Apart from that the hotel was lovely,staff very attentive & happy to help. Will definately be back
2024년 3월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 3월 5일
Dear Laura,Thank you for taking a moment to share your feedback following your stay.Your comments regarding the humming noise have been noted and shared with the Maintenance team for them to investigate and we are sorry that this kept you awake.On a brighter note, pleased to read you found the hotel lovely and the team very attentive and happy which is a pleasure to hear.We all look forward to welcoming you back for another lovely stay.Kind regards,Hilton York

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 4일
Dear Gary,Many thanks for your five out of five review and we hope to see you again soon.Kind regards,Hilton York

6/10 - 괜찮아요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tired bedroom and bathroom, breakfast was excellent
2024년 3월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 5일
Dear Jonathan,Thank you for taking the time to post a review.Pleased to see that overall you had an ok stay and found the breakfast excellent which is a pleasure to hear.Should your travels bring you back to the area we hope to welcome you back.Kind regards,Hilton York

2/10 - 너무 별로예요

Isidro

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No service
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 3일
Thank you for taking the time to provide feedback following your stay with us. We would be grateful if you could provide us with more detail upon the no service you received during your stay. This is so we can improve for the future. Again, thank you for your review and we hope to welcome you back to the hotel in the not so distant future. Many thanks, Hilton York

10/10 - 훌륭해요

lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were wonderful
2024년 2월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 2월 27일
Dear Lee,Many thanks for your five out of five review.Lovely to read you had a good time and thank you for your kind comments about the team which is a pleasure to hear.We hope to welcome you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

David

Great location
2024년 2월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 2월 27일
Dear David,Many thanks for your five out of five review. Glad to read you had a great stay and found the location ideal.Look forward to seeing you again soon.Hilton York

10/10 - 훌륭해요

Amit

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the Hilton in York is brilliant. It’s a 4-5 minute walk to The Shambles and the heart of York. Didn’t have to use taxis at all. Very safe area. Underground car park with electric charging point very convenient. Good choice for breakfast. The only issue we had was the shower head wouldn’t move a useable position as the adjustable holding was broken.
2024년 2월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 2월 27일
Dear Amit,Many thanks for your kind comments and thank you for choosing the Hilton York.Lovely to read you had a great stay with us and found the location brilliant and the breakfast good too with the many choices on offer.Thank you for letting us know about the shower head, we have passed your comments onto the maintenance team for their attention.We hope to welcome you back again soon.Hilton York

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 2월 27일
Dear Emma,Many thanks for your five out of five review and we hope to see you again soon.Kind regards,Hilton York

4/10 - 별로예요

Ella

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We arrived for my husbands 40th Birthday (so special trip for us) the bathroom had silver fish running round the floor it was absolutely disgusting. The bath had brown stains - we were so disappointed. I went to reception to complain and although they were amenable and moved us to another (very basic- though not crawling with silver fish) room, having 2 young kids and bags this was not the most convenient when we’ve arrived after a full day of walking around York. I would have expected some more customer service- maybe a drink for the inconvenience etc but there was nothing like that. With the brand and reputation of Hilton I would have expected more. This was a special birthday present trip we were incredibly disappointed.
2024년 2월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 3월 3일
Thank you for taking the time to provide feedback following your stay with us. I am sorry to hear about the issues you faced during your stay. Please be assured this is not the standard we strive to. I hope that you do return so we are able to show you the high level of service that you deserve whilst staying with us. Please contact the hotel directly so we are able to personally look after you if you do book again. Again, thank you for your review and we hope to welcome you back to the hotel in the not so distant future. Many thanks, Hilton York

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkabe to town centre
2024년 2월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 2월 20일
Dear Gary,Thank you for choosing the Hilton York and pleased you had a good stay with us.We hope to see you again soon.Hilton York

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very comfortable staff werefriendly dining was plentiful would recommend it
2024년 2월에 5박 숙박함
답변 제공: Hilton York 님, 2024년 2월 19일
Dear Margaret,Many thanks for your five out of five review.Lovely to read you had a comfortable stay and found the team friendly, which is a pleasure to hear.Thank you for recommending the hotel and we hope to see you again soon.Kind regards,Hilton York

6/10 - 괜찮아요

Anthony

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Perfect location. However, certain staff members were rude and not welcoming. This being the valet guy! He just made you feel so uncomfortable. Not great when you’re paying £25 to park there.
2024년 2월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 2월 13일
Dear Anthony,Thank you for taking the time to post a review.Pleased to read that overall you had a good time and found the location perfect.We are sorry your found some team members not very welcoming which is unusual as we normally receive many great comments about our team.We hope to welcome you back in the not too distant future.Kind regards,Hilton York

6/10 - 괜찮아요

Ruth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Lovely location in York. Not as welcoming as I've found with chains such as premier inn. Almost felt like the staff thought we were in the wrong place. Some areas are getting ready for a more thorough clean or freshen up, but comfortable and serviceable.
2024년 2월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 2월 13일
Dear Ruth,Many thanks for posting a review and for choosing the Hilton York.Pleased to read that you found the location lovely. We are sorry to read that you felt it was not as welcoming as you were expecting which we are sorry to hear as we normally receive great feedback on our team.We do hope that we may be able to welcome you back to show you the friendly team we have.Kind regards,Hilton York

10/10 - 훌륭해요

KRYSTAL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 2월 9일
Dear Krystal,Thank you for taking a moment to post a score on this review site.We look forward to welcoming you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Superb breakfast, one of the best in York with a wide selection. Very friendly and attentive staff.
2024년 1월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 24일
Dear Laura,Lovely to read you had wonderful stay with us and found the location great and the breakfast superb. Thank you for your kind comments about the team, we are proud of them all as they work very hard ensuring our guests have a memorable time.We hope to see you again soon.Kind regards,Hilton York

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 24일
Dear Anonymous,Thank you for reviewing the Hilton York.Should your travels bring you back to the area we hope we have the opportunity to welcome you back soon.Kind regards,Hilton York

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good overall, friendly staff and very comfortable beds
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 24일
Dear James,Thank you for posting a review and for choosing the Hilton York. Pleased to read you had a good stay and we hope to welcome you back in the near future.Kind regards,Hilton York

10/10 - 훌륭해요

Sandra j

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A very good breakfast staff could have worked a bit faster and smiled a bit more . We have enjoyed our stay
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 24일
Dear Sandra j,Many thanks for your five star review.Delighted to read you had a great stay and enjoyed our breakfast offering.We hope to see you again soon.Kind regards,Hilton York

10/10 - 훌륭해요

Richard

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Fantastic city
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 15일
Dear Richard,Many thanks for your five out of five review.Lovely to read you had a great stay with us and also enjoyed York and many attractions it has to offer.We hope to welcome you back again soon.Kind regards,Hilton York

10/10 - 훌륭해요

Richard

2024년 1월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 15일
Dear Richard,Thank you for your five out of five review and we hope to welcome you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

Yoonhyuck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 8일
Dear Yoonhyuck,Thank you for your 10 out of 10 review and we hope to welcome you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this holton several times over the years and have always found it well run with friendly and attentive staff.
2024년 1월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 8일
Dear Benjamin,Many thanks for your five out of five review.Lovely to read you had another good stay and find the team most friendly and attentive which is lovely to hear.We look forward to welcoming you back again for another enjoyable stay.Kind regards,Hilton York

8/10 - 좋아요

Grant

가족 여행
좋아요: 직원 및 서비스
Great food, bad beds.
Great location! 90% of the staff were great! Bathroom was a little dirty. Beds were small and not comfortable. Common areas were great. Food was great!
2024년 1월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 8일
Dear Grant,Many thanks for posting a review. Pleased to read that overall you had a good stay and found the location great and the team good too. Your comments regarding the common areas and bathroom have been noted and shared with the relevant Managers for their attention.We look forward to welcoming you back soon.Kind regards,Hilton York

6/10 - 괜찮아요

Mrs Kannika

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 8일
Dear Mrs Kannika,Thank you for reviewing the Hilton York.Should your travels bring you back to the area we hope we have the opportunity to welcome you back soon.Kind regards,Hilton York

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 4일
Dear Anonymous,Thank you for taking a moment to post a score on this review site.We look forward to welcoming you back in the not too distant future.Kind regards,Hilton York

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NYE
Very good hotel. Really enjoyed our stay. Perfect location
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 4일
Dear Gareth,Many thanks for your 10 out of 10 review.Lovely to read you had a great stay with us and found the location perfect for exploring York.We look forward to welcoming you back soon.Kind regards,Hilton York

6/10 - 괜찮아요

Nelson

2023년 12월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Nelson,Thank you for reviewing the Hilton York.Should your travels bring you back to the area we hope we have the opportunity to welcome you back soon.Kind regards,Hilton York

8/10 - 좋아요

Will

연인과의 여행
2023년 12월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Will,Thank you for reviewing the Hilton York.Should your travels bring you back to the area we hope we have the opportunity to welcome you back soon.Kind regards,Hilton York

10/10 - 훌륭해요

Alan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet parking was an excellent choice
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Alan,Many thanks for your five out of five review.Lovely to read that you had a good stay and found the valet parking an excellent choice.We look forward to welcoming you back again soon.Kind regards,Hilton York

8/10 - 좋아요

Russell

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Russell,Thank you for choosing Hilton York for your recent visit to the city of York and hope to welcome you back in the near future.Kind regards,Hilton York

10/10 - 훌륭해요

Melvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2nd Stay Great location.
Our 2nd Stay here great Location. Car parking at hotel a Bonus on 1st come 1st. Very comfortable Bed. And all staff so friendly even recognised on of the Valet staff from our 1st visit. Breakfast plentiful.
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Melvin,Many thanks for your 10 out of 10 review.Delighted to read you had another great stay with us and found team most friendly and the breakfast plentiful.We all look forward to welcoming you back again soon.Kind regards,Hilton York

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant location for leaving the car and exploring the city. Staff are lovely and helpful.
2023년 12월에 2박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Richard,Lovely to read you had a great stay with us and found the location brilliant and the team most helpful.We hope to see you again soon.Kind regards,Hilton York

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Keith,Thank you for your 10 out of 10 review and we hope to welcome you back in the not too distant future.Kind regards,Hilton York

4/10 - 별로예요

Thom

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We were put in a room just above where deliveries are made early each morning. So we were woken early each morning for about an hour to loud rattling, barrels and boxes and people shouting and laughing loudly. A disappointing stay.
2023년 12월에 3박 숙박함
답변 제공: Hilton York 님, 2024년 1월 2일
Dear Thom,Thank you for taking the time to post a review.We are sorry to read you had a disappointing stay due to external noise. With being a city centre hotel we cannot control all external noise, however should you visit us again please let us know and we can allocate you a quieter room.Thank you for your feedback.Kind regards,Hilton York

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hilton York noisy and bathroom not maintained prop
Was in room 122, there was a 2 inch chip out of the bath that had just been painted over badly. Rest of the room was fine, maybe it was the time of year, but people banging round and slamming doors till 4am so we gave up and left.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Betty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hilton York 님, 2023년 12월 21일
Dear Betty,Thank you for your 10 out of 10 review and we hope to welcome you back in the not too distant future.Kind regards,Hilton York