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베이몬트 바이 윈덤 그린빌 OH 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 그린빌 OH
851 Martin St, Greenville, OH

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 167개 이용 후기 중 79개" "
평점 8 - 좋아요. 167개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 167개 이용 후기 중 21개" "
평점 4 - 별로예요. 167개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 167개 이용 후기 중 16개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Ashley

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this hotel to be closed to my mother to help with my grand father’s funeral. I thought it was gonna be nice until my husband found a bedbug on the pillow. A freaking bed bug! The worst part is the room we got was a double queen and my boys slept in the other bed. I had my husband put it in a baggy ALIVE. I was furious!!!! Who wouldn’t be? That is a disgusting bug and I am sure there’s more and I’m sure it’s an expensive problem to get rid of and a hard one if that. Take care of your hotel! I don’t plan on bringing bugs home with me and to my home! I brought the alive bug to the counter told her about it and handed it to her. I heard no apologies and nobody cared enough to speak to me and no manager! My husband asked they are just okay with it? Obviously! Anyone with sense would have been embarrassed! I’m not usually an angry person but I came here to plan a funeral not to possibly bring bed bugs home! The fact nobody cared bothers me more. I definitely do not recommend this hotel! Unprofessional and disgusting! Take care of your family and go elsewhere!
2024년 3월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 3월 28일
Dear Guest, We deeply regret the distressing experience you encountered during your stay. Immediate action has been taken to address the reported pest issue, and thorough inspections are underway to prevent any recurrence. We apologize for the lack of response from our staff and the inconvenience caused. Your feedback is invaluable, and we are committed to ensuring the highest standards of cleanliness and guest satisfaction. Please accept our sincerest apologies, and if there's anything further we can do to assist you, please don't hesitate to reach out directly.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Frankie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: - Front Desk 님, 2024년 3월 21일
Dear Guest, Thank you so much for awarding us a full star rating! We're thrilled to hear that you had an excellent experience during your stay. Our team works hard to ensure that every guest has a memorable and enjoyable time with us, and it's incredibly rewarding to see that reflected in your feedback. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!

2/10 - 너무 별로예요

Joseph

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I could share pictures I would. This place is terrible and dirty. Hopefully I get my refund
2024년 3월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 3월 18일
Dear Guest, We sincerely apologize for any inconvenience or disappointment you experienced during your stay. Your feedback is of utmost importance to us, and we take your concerns very seriously.We assure you that cleanliness and guest satisfaction are our top priorities, and we will investigate the issues you've raised immediately to address them effectively.Thank you for bringing these matters to our attention. We value your feedback as it helps us improve our services for all our guests.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 3월 13일
Dear Scott,Thank you for highlighting the cleanliness of our facilities. We strive to maintain high standards of cleanliness throughout our property to ensure a comfortable and pleasant stay for all our guests. We appreciate your recognition of our efforts and look forward to welcoming you back for another enjoyable experience in the future.

8/10 - 좋아요

Mary J

2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Mary J

출장 여행
They turned the water off for several hours. And then they were doing construction all day. I work nights, and it was noisy. It’s in a remote area of town. But food is only 5 mins away.
2024년 2월에 4박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 28일
Dear Mary, We apologize for the inconvenience caused by the water outage and construction noise during your stay. Your comfort is our priority, and we understand the disruption, especially for night workers. We'll work to minimize such disturbances in the future. We appreciate your understanding and are glad you found nearby food options convenient. Please accept our apologies and know that we value your feedback to improve our services.

10/10 - 훌륭해요

Joe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff, very clean room. Complimentary breakfast was good.
2024년 2월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 28일
Dear Joe, It's fantastic to hear about your positive experiences with the extremely friendly staff, the cleanliness of your room, and the quality of the complimentary breakfast. Providing feedback like this is valuable for both the hotel staff and future guests. If you haven't already, consider leaving a review online or directly sharing your compliments with the management. It not only acknowledges the hard work of the staff but also helps others make informed decisions when choosing accommodations. Enjoy the rest of your stay!

10/10 - 훌륭해요

Cleo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are so good
2024년 2월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 22일
Dear Cleo, We're delighted to hear that you found our staff to be exceptional. Providing excellent service is a top priority for us, and we're thrilled that our team exceeded your expectations. We look forward to welcoming you back for another wonderful experience.

2/10 - 너무 별로예요

kristi

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
Staff was polite. The facility was dirty and smelled awful. The shower in my room did not work. Secured doors to exterior did not lock properly.
2024년 2월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 22일
Dear Kristi, We're grateful for your acknowledgment of our polite staff. However, we sincerely apologize for the cleanliness issues, unpleasant odor, malfunctioning shower, and door lock concerns you encountered. Rest assured, we're addressing these promptly to ensure a more comfortable experience for our guests.

6/10 - 괜찮아요

Roy

출장 여행
Water pressure for showers was almost none existent
2024년 2월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 10일
Dear Guest, We sincerely apologize for the inconvenience you experienced with the water pressure during your shower. Ensuring a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short in this aspect. Rest assured, we will promptly investigate and address the issue to ensure that it is resolved to the highest standards. Your feedback is invaluable to us, and we thank you for bringing this matter to our attention.

10/10 - 훌륭해요

Dennis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could hear things through the walls
2024년 2월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 16일
Dear Guest, I apologize for any inconvenience caused by noise transmission through the walls. Rest assured, we take guest comfort seriously. We'll investigate the issue promptly and implement necessary measures to minimize sound disturbance, ensuring a peaceful stay for all our guests. Thank you for bringing this to our attention.

8/10 - 좋아요

Larry

좋아요: 청결 상태, 직원 및 서비스
It is a good night's stay for the price. The bed was comfy. The breakfast met our needs. We really appreciate a place that welcomes our dog too! The shower was pretty pitiful and please fix your ice maker! It has been broken for over a month now.
2024년 2월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 9일
Dear Guest, Thank you for your review and for choosing our hotel. We're delighted you enjoyed the comfortable bed, breakfast, and our pet-friendly policy. We apologize for the issues with the shower and the ice maker; rest assured, we're addressing these promptly to improve your future stays.

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Next to Cracker Barrel
2024년 1월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive rating is truly appreciated! It inspires our team to continue delivering top-notch service, and we eagerly anticipate your return."

10/10 - 훌륭해요

joyce 님, bellefontaine

연인과의 여행
좋아요: 직원 및 서비스
Looked to be in process of upgrading. Somethings newer like locks and appliances, but shower was worse for wear, lamps and bedding were old and dingy.
2024년 1월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 3월 13일
Dear Joyce,Thank you for your feedback. We're glad you noticed our ongoing upgrades, including new locks and appliances. We apologize for any disappointment with the condition of the shower, lamps, and bedding. Your comments are valuable as we continue to improve our facilities. We appreciate your understanding and hope to provide a more satisfying experience on your next visit.

10/10 - 훌륭해요

Cleo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and quiet
2024년 1월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive rating brightened our day! We're delighted to have exceeded your expectations and can't wait to welcome you back."

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was quiet and comfortable
2024년 1월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Thank you for the positive feedback! Your support inspires us to strive for even greater heights."

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay as always !! Great staff , environment an place !!! Always our go to place in Greenville... Bonus the Jacuzzi tub rooms 😍😍
2024년 1월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"We're delighted with your positive rating! Your satisfaction fuels our commitment to excellence."

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great stay for everyone
2024년 1월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 1월 9일
Thank you for your kind words! We're thrilled to hear that you had a great stay at our hotel. Our team takes pride in providing exceptional service, and it's rewarding to know our efforts contribute to a positive experience for our guests. We look forward to the pleasure of hosting you again in the future. Safe travels!

10/10 - 훌륭해요

Joseph

2024년 1월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive feedback made our day! We're honored to have met your expectations and can't wait to exceed them during your next visit."

10/10 - 훌륭해요

charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: - Front Desk 님, 2024년 2월 3일
"Thank you for the positive rating and kind words! Your satisfaction is our ultimate goal, and we're committed to ensuring every visit is as enjoyable as this one."

8/10 - 좋아요

Shea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean, good breakfast, and kind staff.
2023년 12월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Thrilled to receive your positive feedback! Your happiness is our priority, and we look forward to consistently delivering the excellent service you deserve."

10/10 - 훌륭해요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Folks were very courteous and helpful! Highly recommend!
2023년 11월에 27박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive rating made our day brighter! We're so pleased to have met your expectations and can't wait to welcome you back for another outstanding stay."

10/10 - 훌륭해요

Teresa

2023년 12월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 1월 9일
Thank you for your kind words! We're delighted to hear you had a great stay at our hotel. Our team works hard to ensure a comfortable experience for all guests. We look forward to welcoming you back on your next visit!

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Thank you for taking the time to share your positive experience! Your kind words motivate us, and we're dedicated to making every stay as exceptional as the one you enjoyed."

10/10 - 훌륭해요

HAZEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive review warms our hearts! It's fantastic to know you had a great time, and we're committed to ensuring each of your visits is just as wonderful."

8/10 - 좋아요

Jim

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"Your positive rating made our day! We're delighted you enjoyed your time with us and can't wait to welcome you back for another exceptional experience."

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Awful
Front desk is as not very respectful, and could hardly understand. Mold from water in bathroom, wall damage around AC, one of the door locks didn’t work.
2023년 12월에 1박 숙박함
답변 제공: - Front Desk 님, 2023년 12월 8일
We appreciate your response and sorry that you had a issue with the room, and I hope that you inform at the front desk agent at the check out time. and we will pass this message to the related team and we will resole this.

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 7일
"We're delighted to hear that you enjoyed your stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience soon."

8/10 - 좋아요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

barbara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
maybe a bench outside for smokers please
2023년 12월에 2박 숙박함
답변 제공: - Front Desk 님, 2024년 2월 3일
"We're thrilled by your positive rating! and we will surely look in to your feedback regarding the bench outside for smocking, Your satisfaction is our goal, and we can't wait to continue exceeding your expectations during your future stays."

8/10 - 좋아요

Jim

가족 여행
2023년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Front desk sleeping
When checking out, after breakfast with not so many options, there was a paper that said the front desk would be back in five minutes. I waited (longer than five minutes), until another customer came up and screamed to the back. The employee was sleeping in the back room.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean nice room
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kaira

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 10월에 2박 숙박함

8/10 - 좋아요

Virginia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay there again.
The shower needed some serious deep cleaning but outside of that everything was good. The room was clean, the halls were clean and the staff was very kind and friendly. I would stay there again.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Theresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a great stay, close to the venue and they're was breakfast and a restaurant in premesis.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Colin

출장 여행
좋아요: 직원 및 서비스
Breakfast average. Bed was excellent. Television and the cable were excellent. The staff but especially the lady checking people in, is a treasure. So sweet and helpful. Baymont is lucky to have her. I will very likely stay here again just because of her.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Delbert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

david

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good service and mostly clean
2023년 10월에 3박 숙박함

4/10 - 별로예요

Dorrine

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room. Friendly staff

10/10 - 훌륭해요

Darrell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Was a nice clean safe hotel. Would definitely stay there again.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Gerald

단체 여행
별로예요: 숙박 시설 상태 및 시설
Room condition
Bathroom sink drained slowly couldn’t use for shaving or brushing teeth. Shower valve not working properly. Was there three nights with no room service, wasn’t told on check in that it was only on request.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

William

2023년 10월에 1박 숙박함

4/10 - 별로예요

Derrick

가족 여행
별로예요: 청결 상태
Get what you pay for…
The floors in the room were dirty. I would walk around barefoot for a short time and me feet would be covered in dirt. Took 3 time to get my key card to work. Breakfast options were pretty good.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Hazel

2023년 10월에 1박 숙박함

4/10 - 별로예요

Alan

좋아요: 청결 상태
No elevator to second floor. Ask where elevator was, and then informed that there isn’t one. Must pull luggage up one flight of stairs.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Brian

Easy access
2023년 10월에 2박 숙박함