2/10 - 너무 별로예요
Ashley
아이를 동반한 가족 여행
2024년 3월 27일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this hotel to be closed to my mother to help with my grand father’s funeral. I thought it was gonna be nice until my husband found a bedbug on the pillow. A freaking bed bug! The worst part is the room we got was a double queen and my boys slept in the other bed. I had my husband put it in a baggy ALIVE. I was furious!!!! Who wouldn’t be? That is a disgusting bug and I am sure there’s more and I’m sure it’s an expensive problem to get rid of and a hard one if that. Take care of your hotel! I don’t plan on bringing bugs home with me and to my home! I brought the alive bug to the counter told her about it and handed it to her. I heard no apologies and nobody cared enough to speak to me and no manager! My husband asked they are just okay with it? Obviously! Anyone with sense would have been embarrassed! I’m not usually an angry person but I came here to plan a funeral not to possibly bring bed bugs home! The fact nobody cared bothers me more. I definitely do not recommend this hotel! Unprofessional and disgusting! Take care of your family and go elsewhere!
Ashley
2024년 3월에 1박 숙박함