책상, 다리미/다리미판, 무료 WiFi, 침대 시트

데이즈 인 8 바이 윈덤 캠루프스 BC 여행 후기

2.5 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 319개" "
평점 8 - 좋아요. 1004개 이용 후기 중 357개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 146개" "
평점 4 - 별로예요. 1004개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 78개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Seemed like a family friendly place, nice breakfast selection. Kids loved the pool.
2024년 3월에 1박 숙박함
답변 제공: Days Inn 님, 2024년 3월 27일
Thank you for sharing your feedback, Laurie! We're delighted to hear that you found our hotel to be family-friendly and enjoyed our breakfast selection. It's wonderful to know that your kids had a great time at the pool as well. We appreciate your kind words and hope to welcome you and your family back again soon for another enjoyable stay. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Safe travels!

10/10 - 훌륭해요

Stivin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Hero 님, 2024년 3월 27일
Dear Stivin,Thank you for staying with us.We are very happy and grateful that you had five star experience with us.We are committed to have same experience each time.Thank you

6/10 - 괜찮아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were disappointed with the continental breakfast. We were there at 7am and there was no hot food left and was going to take a while to get any so we got on the road
2024년 3월에 1박 숙박함
답변 제공: Hero 님, 2024년 3월 27일
Dear Cindy,Thank you for staying with us.We apologies for breakfast issue. I further investigate your concern. We found out that we big corporate group was in breakfast before you came. And our breakfast attendant was preparing for more food and it takes some time to prepare.We are confident that your next experience with us will be five star experience.Thank you

8/10 - 좋아요

Sheila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to; quiet room; restaurants within short walk; clean and well appointed room. Standard continental breakfast with some hot items. Nice view from breakfast area.
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 26일
Thank you for your feedback! We're glad you enjoyed your stay and appreciated our convenient location, quiet rooms, and nearby dining options. We'll keep striving to make your next visit even better.

10/10 - 훌륭해요

Allen

좋아요: 직원 및 서비스, 편의 시설/서비스
Great staff. Nice rooms. But on site parking for a vehicle pulling a trailer is not available. On street parking was nearby.
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 26일
Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you found our staff great and enjoyed our nice rooms. We apologize for any inconvenience regarding on-site parking for vehicles with trailers. Your comments are valuable, and we'll definitely take them into consideration as we strive to improve our amenities and services. We hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Jayteerth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Clean room and premises. Simple breakfast
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Shirin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly and very clean.
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 25일
We extend our sincere appreciation for your exemplary 5-star review on Expedia. Your acknowledgment of our hotel's pet-friendly policy and cleanliness is deeply gratifying. Upholding a comfortable and hospitable atmosphere for all guests, including those with pets, remains our utmost commitment. We eagerly anticipate the opportunity to host you again for another gratifying experience.

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My go to for staying in Kamloops!
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 25일
We're absolutely delighted to receive your outstanding 5-star review on Expedia! Knowing that we've become your preferred choice for accommodation in Kamloops fills us with immense joy and gratitude. Your loyalty and support are invaluable to us, and we're committed to maintaining the high standards that have earned your trust. We can't wait to welcome you back for another memorable stay with us.

6/10 - 괜찮아요

Lucia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It took the manager over 10 mins to find me a room I already had booked, then when we got into it there was dirty utensils in the sink! The pool area was in repairs with the door open and a homeless man sleeping outside the door. Breakfast the next morning was overcooked the hashbrowns were so hard I couldn’t bite into them
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 25일
We apologize for the inconveniences you encountered during your stay. Rest assured, we take your feedback seriously and have addressed the issues with our team. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future.

8/10 - 좋아요

Janiesa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet. The staff were very helpful and understanding with last minute booking and check in. It did snow heavily overnight and most of the walkway and parking lot weren’t cleared. But overall a good place to stay.
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 23일
Thank you for your review! We're glad you found our hotel clean and quiet, and we appreciate your kind words about our staff. We apologize for any inconvenience caused by the snow, and we'll work to improve our clearing efforts. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 23일
We're thrilled to receive your perfect rating! It's wonderful to know that you enjoyed your time at our hotel. Your satisfaction is our utmost priority, and we're glad to have met your expectations. Should you have any additional feedback or requests for your next visit, please feel free to share them with us. We can't wait to have the pleasure of hosting you again soon!

4/10 - 별로예요

Rajat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
We're sorry to hear about your experience, Rajat. Your feedback is important to us, and we'd like to understand more about your concerns. Please reach out to us directly so we can address any issues and work towards improving our service. Thank you for bringing this to our attention.

10/10 - 훌륭해요

amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hero 님, 2024년 3월 19일
Hello Amber,Thank you for staying withy us.We are glad to see five star review. We are very happy & grateful that you enjoyed your stay.Our hard work paid off.Hopefully see you soon.Thank you

10/10 - 훌륭해요

Maggie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We just stayed for one night and we checked in late. The staff was wonderful! They were so kind and pleasent. The breakfast was decent, we all had something eat! We went for a morning swim and hot tub, both were warm and Hot. It was a great start to our day before traveling.
2024년 3월에 1박 숙박함
답변 제공: Yasin 님, 2024년 3월 16일
Dear Maggie,We greatly appreciate your kind words and positive feedback regarding your recent stay at our hotel. It's fantastic to hear that our staff provided you with exceptional service and that you enjoyed our breakfast offerings as well as the amenities such as the swimming pool and hot tub. Your satisfaction is our top priority, and we are delighted that we could contribute to a memorable experience for you. We look forward to the opportunity to welcome you back for another pleasant stay in the future. Thank you for choosing our hotel and for taking the time to share your feedback.

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, comfortable
2024년 3월에 1박 숙박함
답변 제공: Hero 님, 2024년 3월 16일
"Hi Alison Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our facility & service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.We welcome you back any time.

10/10 - 훌륭해요

Lorill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hero 님, 2024년 3월 16일
Dear Lorill,Thank you for staying with us.Your satisfaction is our success for our business.Team team always committed put smile on guest face.Hope fully see you you soon.

4/10 - 별로예요

Emily

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was very dirty, we didn’t have clean towels and the bathroom smelt like cigarette smoke. The shower barely drained as well.
2024년 3월에 1박 숙박함
답변 제공: Yasin 님, 2024년 3월 12일
Dear Emily,I'm sorry to hear about your experience at our hotel. Your feedback is incredibly valuable to us as we strive to provide exceptional service to all our guests. We sincerely apologize for the cleanliness issues you encountered during your stay, as well as the inconvenience of not having clean towels and the odor of cigarette smoke in the bathroom. Rest assured, we take your comments seriously and will address these issues promptly to ensure they are not repeated in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience that truly reflects the high standards we aim to uphold.Thank you.

8/10 - 좋아요

wassim

좋아요: 편의 시설/서비스
Decent place for the price but i felt the property was a bit run-down and could use some renovations.
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 9일
Thank you for sharing your feedback, Wassim! Your insights are valuable as they help us continuously improve our services. We'll take your comments into consideration and work towards enhancing the property for future guests. We hope to welcome you back in the future and provide you with an even better stay. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out.

8/10 - 좋아요

Stephen

The parking
2024년 3월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 9일
Thank you for your rating, Stephen! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Lorill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was excellent. Very clean, everything new, comfy beds, quiet, good breakfast, great view. Will stay again!
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 2일
Thank you for sharing your experience, Lorill! It's wonderful to hear that you enjoyed your stay with us and that everything met your expectations. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to everything. Breakfast was good. We enjoyed the pool and hot tub.
2024년 2월에 2박 숙박함
답변 제공: Vishal 님, 2024년 3월 6일
Hi Lori,Thank you for sharing your experience! It's fantastic to hear that you found our location convenient and enjoyed our breakfast offerings. We're delighted that you had a great time relaxing at our pool and hot tub as well. We appreciate your feedback and hope to welcome you back again soon!

8/10 - 좋아요

Norman

2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
Thank you, Norman, for your positive rating! We're glad to hear that you had a good experience with us. If there's anything we can do to turn that 4 into a 5 for your next visit, please let us know. We appreciate your feedback and hope to see you again soon!

8/10 - 좋아요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were very clean and newly renovated. Lobby and other areas need a refresher. Overall our stay was very good. Would recommend it.
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 2월 25일
We're delighted to hear that you found our newly renovated rooms clean and comfortable during your stay. Your comments about the lobby and other areas are duly noted, and we appreciate your constructive input. Rest assured, we're continuously striving to enhance all aspects of our property to ensure a memorable experience for our guests. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.

10/10 - 훌륭해요

Noreen

가족 여행
좋아요: 직원 및 서비스
Rooms were fine. It was extremely noisy. People running and yelling etc. Outdide area is very dirty
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 2월 25일
Thank you for your feedback. We apologize for the noise and cleanliness issues you encountered. We'll address these concerns to ensure a better experience next time. We appreciate your high rating and hope to welcome you back soon.

10/10 - 훌륭해요

Stefanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like to stay here. It is clean and comfortable, kept up and convenient. It offers a pool that keeps the kids happy and a breakfast that is more than just a muffin. Good location right off the highway close to the mall in a safe area.
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 2월 25일
Hi, Stefanie ! Thank you so much for your wonderful review! We're thrilled to hear that you and your family enjoyed your stay with us. Providing a clean, comfortable, and convenient experience for our guests is always our top priority. We're delighted that you found our amenities, such as the pool and breakfast, to your liking. Our location near the mall and in a safe area is indeed a bonus for many travelers. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay!

8/10 - 좋아요

Jayson

단체 여행
좋아요: 청결 상태
Hot tub could use an update stronger jets and hotter water
2024년 1월에 1박 숙박함
답변 제공: Vishal 님, 2024년 2월 23일
Thank you for sharing your feedback with us! We appreciate your input about the hot tub, and we're glad to hear you had an overall positive stay experience. We've taken note of your comments regarding the hot tub's jets and water temperature. Your insights are valuable, and we'll certainly look into ways to enhance the hot tub experience for our guests.We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay.

8/10 - 좋아요

Cody

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its close to everything , quiet , petfriendly
2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 2월 23일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our location convenient, enjoyed the peaceful atmosphere, and appreciated our pet-friendly policy.While we're thrilled to have met most of your expectations, we also value your insights on how we can improve further. If there's anything specific that would have made your stay even better, please feel free to let us know. Your feedback helps us enhance our guests' experiences.We hope to have the opportunity to welcome you and your furry friend back for a five-star stay in the future!

10/10 - 훌륭해요

Lei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient position in Kamloops and the complementary breakfast is very nice too.
2024년 2월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 21일
Dear Lei,Thank you for your glowing review! We're thrilled to hear that you found our location in Kamloops convenient and enjoyed our complimentary breakfast. Providing a seamless experience for our guests is our top priority, and we're delighted that we met your expectations. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic stay in the future!

2/10 - 너무 별로예요

Darrin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Yasin 님, 2024년 2월 21일
Dear Darrin,Thank you for taking the time to share your recent experience with us. While we're disappointed to learn that your stay fell short of your expectations, we genuinely appreciate your feedback. Your satisfaction is of the utmost importance to us, and we deeply regret any inconvenience you may have experienced.Please accept our sincerest apologies for the challenges you encountered during your visit. Rest assured, we take your comments seriously and are actively working to address them to ensure that future guests enjoy a flawless experience.We understand the importance of exceptional service, and we're committed to exceeding your expectations during your next stay with us. Your feedback is invaluable as we strive to continually improve our offerings.We sincerely hope to have the opportunity to welcome you back and provide you with the outstanding hospitality experience that you deserve.

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodated early check in for me after I had to leave a seedy motel lol. Great room, clean and eco friendly. Nice deep tub and large towels. I decided to stay another night and they accommodated staying in the same room when they thought they might have had to have me move. Good breakfast and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 21일
Dear Marianne,Thank you for sharing your delightful experience with us! We're thrilled to have been able to provide you with a comfortable and eco-friendly stay, complete with a rejuvenating deep tub and ample amenities. It's wonderful to hear that our team's efforts to accommodate your needs, from an early check-in to extending your stay seamlessly, contributed to your enjoyment. We're delighted you chose to spend additional time with us, and we look forward to welcoming you back for more memorable experiences in the future!

6/10 - 괜찮아요

Kimberly

2024년 2월에 3박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
Thank you for your feedback, Kimberly. We appreciate your input and will use it to enhance our services. If you have any further comments or suggestions, please don't hesitate to reach out to us. We would love to host you again.

8/10 - 좋아요

Vanessa

2024년 2월에 2박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
Thank you for your positive rating, Vanessa! We're delighted to hear that you had a pleasant experience with us. If you have any additional feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 21일
Dear Rob,Thank you for taking the time to rate your stay with us! We're thrilled to see that you had an excellent experience during your time at our hotel. Your perfect score means a lot to us, and we're grateful for your support. We hope to have the pleasure of welcoming you back soon for another outstanding stay!

10/10 - 훌륭해요

Maria

2024년 2월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
Thank you, Maria, for your excellent rating! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we hope to have the pleasure of serving you again in the future. If you ever need anything, please don't hesitate to reach out. Safe travels!

4/10 - 별로예요

Debbie

별로예요: 청결 상태
Our room was dusty and dirty. Staff was wonderful.
2024년 2월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 21일
Dear Debbie,Thank you for sharing your feedback with us. While we're grateful for your kind words about our staff, we're disheartened to hear about the cleanliness issues you experienced in your room. Please accept our sincere apologies for any inconvenience caused. Your comments are invaluable to us as we continuously strive to improve our services. We've taken immediate action to address these concerns to ensure a better experience for all our guests. We hope for the opportunity to welcome you back and provide you with the exceptional stay you deserve.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 12일
Dear Joanne,Thank you for your glowing five-star review! We're delighted you enjoyed your stay with us and appreciated our service and amenities. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Carmen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We wanted a relaxing night away from home in a jacuzzi. Both their jacuzzi suites were not working. Water frozen. Room cold. We got moved 3x. And couldn’t be reimbursed because Expedia was paid.
2024년 1월에 1박 숙박함
답변 제공: Yasin 님, 2024년 2월 12일
Dear Carmen,We are sincerely sorry for the inconvenience you experienced during your recent stay. It's disappointing to hear that your expectations were not met due to the issues with our Jacuzzi Suites. Please accept our apologies for the inconvenience caused by the frozen water and cold room. We understand the importance of a relaxing getaway and regret that we were unable to provide that for you. We have taken note of your feedback and will work diligently to address the issues to prevent similar occurrences in the future. Regarding the reimbursement, we understand your frustration and apologize for any confusion. We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the kitchenette and the fact the bedroom was actually a separate room and not just separated by a half wall
2024년 2월에 2박 숙박함
답변 제공: Yasin 님, 2024년 2월 12일
Dear Diane,Thank you for choosing to stay with us and for sharing your wonderful feedback! We're thrilled to hear that you loved the convenience of our kitchenette and the privacy of our separate bedroom layout. Providing comfortable and functional accommodations is important to us, and we're delighted that you appreciated these features. Your kind words mean a lot to us, and we can't wait to welcome you back for another fantastic stay in the future!

4/10 - 별로예요

Leonard

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second stay at this Days Inn and the included breakfast was practically non-existant both times. If you advertise breakfast you should provide it.
2024년 2월에 1박 숙박함
답변 제공: Hero 님, 2024년 2월 5일
Dear Leonard,Sorry about your unsatisfied experience with us.We promise you to improve our service and your next stay will be five star experience.Thank you

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good stay
2024년 1월에 2박 숙박함
답변 제공: Hero 님, 2024년 2월 5일
Dear Jordan,Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. Thank you for choosing us!"We welcome you back any time.

4/10 - 별로예요

Margaret

2024년 1월에 1박 숙박함
답변 제공: Vishal 님, 2024년 3월 22일
We're sorry to hear about your less-than-satisfactory experience at our hotel. Your feedback is important to us, and we're committed to making improvements. Please reach out to us directly with any specific concerns you may have so we can address them promptly.

10/10 - 훌륭해요

Britany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 2월 1일
Hello Britany,Thank you for staying with us.Our team made your stay memorable and enjoyable.Thank you for sharing your experience with community.Yes our team made proud to you and us as well. You are most welcome any time.Thank you

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent value
2024년 1월에 2박 숙박함
답변 제공: Yasin 님, 2024년 1월 29일
Dear Devid,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay with us and that our team was able to exceed your expectations. We appreciate your kind words and look forward to welcoming you back soon.

10/10 - 훌륭해요

linda

Easy for what we needed
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 1월 28일
Dear Linda,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Thank you

8/10 - 좋아요

Alain

출장 여행
좋아요: 편의 시설/서비스
Close to amenities
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 1월 26일
Thank you Alain for providing us with your feedback about our business. We’re delighted to hear that you received friendly, attentive service from our office staff! Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Days Inn, Kamloops.

10/10 - 훌륭해요

Danny

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 1월 26일
Dear Danny,"Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”Thank you

6/10 - 괜찮아요

Louise 님, Cold Lake

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
PROS: nice towels, good shower /pressure, Dove product line for bathroom is wonderful, comfy mattress, nice soft cozy bedding, window that opens. The room is wonderfully spacious. CONS: Bathroom: walls are dirty and steam-streaked, haven't been wiped down in a long time. Sink cabinet: support is water damaged and needs replacement. Toilet seat needs to be replaced (will try to attach photo). Toilet bowl not well cleaned (photo). The cleaner either doesn't care or improper training /equipment. Entry: walls need cleaning here as well. Mirror is cloudy, hasn't seen windex in quite some time. Bedroom: wardrobe, right door, hinge loose, screws need tightening. Same door starting to split. There's also green tape on the hanger rod. Window frame, top, paint peeling, needs repair. Freezer in fridge needs to be defrosted. And ... baseboard along the wall beside the bed missing. And breakfast wasn't good either. Eggs, sausage and hash browns old and inedible. There was just too much wrong with this stay. My questions: 1) why was this room rented? It's February and dead slow. It obviously needs some TLC. 2) is there no quality control? No one checking rooms unless complaints received? Seems inefficiencent and unbusiness-like. I didn't have the time to take this up with the concierge. Staff was efficient and very competent. I appreciate that they allowed us to check in an hour early. In the end, would I recommend this hotel? I'd have to say no.
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 1월 26일
Hello Louise,We are sorry that you did not enjoy your stay with us.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.Thank you

8/10 - 좋아요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Vishal 님, 2024년 1월 21일
Hello Kate, Thank you for staying with us . We're glad you enjoyed your stay! Your feedback is genuinely appreciated. We'd love to know more about what aspects of your stay stood out positively , and if there are any particular areas where we could enhance the experience further in the future. Your insights are invaluable to us. We look forward to have the opportunity to welcome you again. Thank you.

4/10 - 별로예요

Stefanie

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태
Plumbing issue as bathroom sink was not draining. We had our dog with us and twice he found candies near the bed frame. Not sure why we paid a $20 pet fee for room that had not be cleaned properly.
2024년 1월에 1박 숙박함
답변 제공: Hero 님, 2024년 1월 11일
Hello Stefanie,Thank you for staying with us.We apologize you did not enjoy your stay with us.Our team will fix all deficiencies and make your next stay more enjoyable and comfortable.Thank you

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hero 님, 2024년 1월 8일
Dear Thomas,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.Thank you