테라스/파티오

힐튼 콜럼버스 앳 이스턴 여행 후기

4 out of 5
힐튼 콜럼버스 앳 이스턴
3900 Chagrin Dr, Columbus, OH

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 554개" "
평점 8 - 좋아요. 1004개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 130개" "
평점 4 - 별로예요. 1004개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 64개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Eliza

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location was excellent close to many shopping and dining options. When I arrived, the check in process was slow, elevators to the rooms were taking very long.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel unless there is a kids soccer competition going on while you are there. Kids were screaming all night, running around, knocking on does, setting off fire alarms and riding up and down the elevators, hitting every button. The staff did evict 2 people, but about 50 more people needed to be kicked out. Usually I’m a fan of ES, but the staff were not equipped to deal with the insanity.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Madeline

좋아요: 청결 상태
2024년 4월에 2박 숙박함

4/10 - 별로예요

Alexander

2024년 4월에 4박 숙박함

4/10 - 별로예요

Bradley

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property. Well maintained with a friendly staff. Also, a fantastic location, right in Easton Shopping Center.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

AMITRAJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice location. Thought the room was not as nice, carpet and furniture seem older.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Perri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great property however my mini fridge was broken and wasn’t fixed. The property offered to put my food in their refrigerator but then threw it away by the time I went to pick it up later that day. Gave me a $20 voucher to their grab and go food spot where a salad was $12 alone. Tried to charge me parking even though I was there for a conference and was told parking was free. No handicap spots were left did valet my car for free but when I asked if I could drive to eat (since they threw my food away) and receive free valet again only if their were no handicap spots available they said it would be part of my compensation for my food. I appreciated the gesture however handicap parking isn’t a privilege it’s a right so I was disappointed in that statement. Ended up walking to a restaurant across the street so save my parking spot but was incredibly exhausted. Room was overall nice however beat up looking with stains on the carpet and a broken fridge. Would stay again if there was another conference held there but expected better for the area. Staff was very helpful.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Zaina

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. The pool had way too much chlorine in it the kids couldn't even swim in it and that was one reason we booked this hotel 2. Breakfast was not included in the price which was way higher than what was being advertised online the day of our stay and when showed to the manager nothing was done($142 a night, we paid $203 a night 3. When asked to have the room cleaned since we were staying another night they left 1 towel and no toilet paper so had to wait over an hour to have them brought to our room cause the front desk just couldn't hand the to us for some reason 4. Snacks were priced way too high and unaffordable
2024년 4월에 2박 숙박함

4/10 - 별로예요

Patrick

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property with plenty to do nearby
2024년 3월에 1박 숙박함

4/10 - 별로예요

daryl

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
They overbooked. Our room wasn’t ready at 9 pm. They gave us a different room than what we booked. One king bed for a family of 4. Then the bathroom smelled like urine. They were supposed to bring extra linens and clean the floor in the bathroom. Neither happened while we were gone to dinner for over an hour. I called to the desk for extra linens and was told they didn’t know if they had any more. We waited for about 40 minutes and then the manager Blake called at 11:20 pm and said he found us a room like the one we reserved. Blake did seem to really care and went out of his way to help us. However something I was told that didn’t know, booking with Expedia doesn’t give you a guarantee that they will reserve the room you booked. I have always booked hotels with Expedia but may directly book with hotels in the future. I was relieved Blake helped us in the end but it was not a great experience. We were all tired and waiting to get to our room until 11:30 at night was not a good experience.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Mike

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel if you are visiting Easton!
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Chad

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

4/10 - 별로예요

Claudia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointed that one of our rooms was not available when we checked in at 4pm. They took our cell number and said they would call when ready but no call and we returned 3 hours later around 7pm we had to spend a lot of time waiting at checkin. There were some big group conferences and this was given as the reason for the delay as housekeeping could not keep up. The room we had waited on had no shower gel. We also noticed that the hallways in the hotel were dirty and looked like they needed vacuuming . There were no do not disturb signs in either of our rooms. Maybe the availability of do not disturb signs would help with the housekeeping issues as we were happy not to get our room cleaned the second day we were there but had no way of indicating this as no sign to put on the door. The hotel in general needed some cleaning and upkeep. One of the check in staff was not helpful and blamed our delay in getting our room on the fact the booking was through Expedia. The Manager GiGi was more helpful.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Trenton

좋아요: 청결 상태
Cool
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Ruben

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

TIARA

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Chelsea

가족 여행
별로예요: 직원 및 서비스
Parking and check in process was smooth and quick. However, the room was musty, carpet was severely stained, bedding was torn, shower door had visible mold, trash from previous customers was left in random areas on the floor. Furniture was also damaged. No towels at pool, asked multiple times and was completely disregarded by hotel staff. After waiting for over an hour and checking back with him a few more times, we ended up having to go from the pool back to our room on the 4 th floor dripping wet. I’ve stayed at hotels for half this cost and had better service and cleaner rooms.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

SPL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shopping amd food
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tamra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice property. Central location to everything.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anne 님, Lake Geneva

좋아요: 편의 시설/서비스
Great location!! Beautiful hotel!!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jill

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kenneth 님, Canton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve always stayed at this Hilton..,. Nice central location… great breakfast and servers!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property and friendly staff. No nonsense and practically on the shopping mall which offers many dinner options.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The proximity is excellent to all things at Easton
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This has to be one of Hilton’s finest properties. All expectations were exceeded!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Kennedy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Lauren

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
The location is very convenient but the pool area was packed and smelled strongly of weed. Rooms are small and toilet seat was broken. Refrigerator did not work.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Larry

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Bruce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A class place in a Great area
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jesrielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & comfy
The room was very clean and comfortable. We had a very good stay at the Hilton
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Vince

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ty

2024년 1월에 1박 숙박함

8/10 - 좋아요

Sherwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solo Yolo
I wanted a night out to decompress and enjoy some time and the environment at the hotel provided a nice get away oasis
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't feel the room was, as advertised. I did not have a walking shower and when I asked about it I was told they didn't have any available. I booked my room 3 weeks ago. There was only one set of towels and I never did get the Wi-Fi to work. For the money you pay for that place there shouldn't be any issues
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Bryce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is what you expect from a Hilton. Very nice, nice hotel bar, nice dining options and very clean. Enjoyed my stay here - the area is nice as well. Good shopping and dining options. Very walkable unless its 5 degrees like when I was there!