이그제큐티브 스위트 (Concorde) | 고급 침구, 객실 내 금고, 암막 커튼, 다리미/다리미판

오텔 33 마르뵈프 여행 후기

오텔 33 마르뵈프
33 Rue Marbeuf, Paris, Paris

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 37개 이용 후기 중 19개" "
평점 8 - 좋아요. 37개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 5개" "
평점 4 - 별로예요. 37개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 4개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

edgar

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Ni tenía elevador
2024년 3월에 1박 숙박함
답변 제공: The Reception 님, 2024년 3월 15일
Dear Customer,First and foremost, I would like to thank you for taking the time to share your feedback regarding your recent stay with us. Your input is invaluable to us as it allows us to continuously improve our services.I'm sorry to hear that your experience did not meet your expectations due to the absence of an elevator in our establishment. Let me clarify that on our booking platform, we clearly specify the details of each room, including the mention of the first floor without an elevator for the Vendôme Suite that you reserved for the night of March 11, 2024, to March 12, 2024.Nevertheless, I fully understand that the lack of an elevator may have been inconvenient for you, and I sincerely apologize for any inconvenience this may have caused during your stay. Your comfort and satisfaction are our top priorities,I hope that despite this inconvenience, you were able to enjoy other aspects of your stay with us. If you are considering giving us another chance in the future, please feel free to contact us directly. We would be delighted to offer you a more enjoyable and hassle-free experience.Once again, thank you for your valuable feedback, and I hope to have the opportunity to welcome you back to our establishment.Best regards,

2/10 - 너무 별로예요

JOSE MENA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mala experiencia presentan en su página fotos de habitaciones de buen aspecto no sabíamos que al registrarnos nos daban una habitación en un edificio diferente donde debíamos cruzar un patio sucio donde se guardan los botes de basura supongo que del hotel y de los vecinos de ese edificio teníamos que subir con el equipaje por una escalera muy estrecha y con poca luz, abandonamos el hotel y pedimos rembolso
2024년 1월에 5박 숙박함
답변 제공: The Reception 님, 2024년 2월 6일
We apologize for any inconvenience you experienced during your stay. We understand your disappointment regarding the room location and access. We want to clarify that the reservation explicitly states the absence of a lift for this room type. Additionally, regarding the courtyard, the bins are securely locked away for cleanliness purposes.We also regret that our efforts to accommodate you with a complimentary upgrade, valued at twice the amount you paid, were not mentioned in your review. We hoped this gesture would enhance your experience. Your feedback is valuable, and we'll use it to improve our communication and services. Kind Regards

4/10 - 별로예요

Ricardo 님, Newton

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ce n’est pas un hôtel 4 étoiles
2023년 12월에 1박 숙박함
답변 제공: La Reception 님, 2023년 12월 30일
Cher Monsieur JoaristiNous vous remercions d'avoir pris du temps à évaluer notre Hotel . Cordialement

10/10 - 훌륭해요

Marko

가족 여행
Perfect for families
Good location close to Metro, friendly staff, perfect room for a family with small kitchen and a grocery store just a few meters from the entrance.
2023년 12월에 3박 숙박함
답변 제공: The Reception 님, 2023년 12월 11일
Hello Marko,Thank you so much for your fantastic review! We're thrilled to hear that you found our hotel perfect for families. We take pride in our friendly staff and are delighted that they could contribute to making your stay enjoyable. We're pleased that our rooms met your family's needs perfectly. We sincerely appreciate your kind words and hope to welcome you and your family back for another wonderful stay in the future!Kind Regards,

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alojamiento muy céntrico
2023년 11월에 2박 숙박함
답변 제공: The Reception 님, 2023년 11월 20일
Estimado Cliente Agradecemos sinceramente su amable resena sobre nuestro hotel y nos alegra saber que aprecio la ubicacion . Su satisfaction es nustra prioridad .Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Saludos Cordiales

10/10 - 훌륭해요

Gretchen

가족 여행
좋아요: 편의 시설/서비스
Staff are very warm, helpful and available. Location very convenient. Boutique-feel with individual, creative touches in each room. Kitchenette well-equipped. Bed and shower fantastic. We loved this hotel and hope to come back!
2023년 10월에 2박 숙박함
답변 제공: The Reception 님, 2023년 11월 7일
Dear GretchenWe thank you for your valuable feedback; on our part , we were very pleased to have you, and we hope too see you again very soon.Best regards

10/10 - 훌륭해요

Sigrid Helgemo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: The Reception 님, 2023년 10월 18일
Dear Madame, We are very pleased to know that you had an enjoyable stay . We look Forward to hosting you again

10/10 - 훌륭해요

Federica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima posizione in pieno centro, a due passi dai principali luoghi d'interesse della città
2023년 10월에 3박 숙박함
답변 제공: The Reception 님, 2023년 10월 18일
Care Federica Siamo estremente lietti di sapere che hai apprezzato la nostra posizione durante il tuo soggiorno.La tua siddisfazione é la nostra massima priorità, e ci auguriamo di darti il benvenuto di nuovo in futuro .Cordiali saluti .

2/10 - 너무 별로예요

Skeljzen

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Worst place ever been… simply worst place. Additionally from 7:00 in the morning loud construction work, no chance to sleep.
2023년 10월에 2박 숙박함
답변 제공: The Reception 님, 2023년 10월 11일
Dear Sir We apologize for the inconvenience you've experienced due to the construction noise . This is indeed an issue beyond our control, we understand that it can be disruptive. Looking forward to hosting you again in best conditions

4/10 - 별로예요

Juan Carlos

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
La habitación estaba fatal, las fotos que aparecian en la plataforma fueron un engaño y eso realmente me molesto y el hotel dijp qie no era su culpa! Que era responsabilidad de Hoteles.com Yo soy cliente muy frecuente de uds y no quiero estar teniendo este tipo de experiencias
2023년 9월에 2박 숙박함
답변 제공: The Reception 님, 2023년 9월 12일
Dear Juan Carlos,We're sorry for any confusion you experienced regarding the room's condition and the photos on our platform. Please note that the photos displayed are accurate representations of various room types. To view specific room photos, we recommend clicking on the room type during booking.While we understand your frustration, it's important to clarify that reservations are managed through third-party platforms like Hotels.com. However, we take your feedback seriously and will work on improving information clarity.We apologize for any disappointment during your stay. Rest assured, we've never had complaints about the room you stayed in of this nature. We hope you'll consider giving us another chance to provide a better experience in a different suite.Thank you for choosing us.Kind Regards

6/10 - 괜찮아요

Ellen

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dark
2023년 9월에 3박 숙박함
답변 제공: The Reception 님, 2023년 9월 12일
Dear Ellen,Thank you for sharing your thoughts about your recent stay at our hotel. We appreciate your feedback, as it helps us improve our services.We're sorry to hear that you found the room to be dark. Lighting is an important aspect of guest comfort, and we apologize for any inconvenience this may have caused. Please know that we take your comments seriously, and we will review the lighting in the room to see how we can make it brighter for future guests.Your feedback is valuable to us, and we hope you'll consider giving us another opportunity to provide you with a more enjoyable stay.Thank you for choosing us, and we look forward to welcoming you back.Best regards

6/10 - 괜찮아요

FREDERIC

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The front staff was very welcoming and gentle. The room was nicely decorated. TV and wifi didn’t work.
2023년 8월에 3박 숙박함
답변 제공: The Reception 님, 2023년 8월 17일
Dear Frederic,Thank you very much for taking the time to share your experience with us. We're delighted to hear that you found our front staff to be welcoming, and that you appreciated the room decoration.We apologise for the inconvenience you encountered with the TV and wifi during your stay. Your feedback is valuable to us, and we truly regret any disruption this may have caused. Please know that if we had been informed about these technical issues during your stay, we would have taken immediate steps to address and resolve them. Our goal is to ensure your utmost comfort and satisfaction, and we appreciate your understanding.Should your travels bring you back to our Paris, we would be honoured to have the opportunity to provide you with an even more enjoyable and seamless stay. Your comfort is our priority, and we are committed to enhancing your experience with us.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,

8/10 - 좋아요

Francis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Emplacement idéal pour rayonner dans Paris. Métro à 2 minutes de marche
2023년 6월에 6박 숙박함
답변 제공: Lucy 님, 2023년 7월 1일
Cher Francis,Nous vous remercions d'avoir partagé votre expérience. Nous sommes ravis que notre emplacement vous ait permis de profiter pleinement de Paris. Nous espérons vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

10/10 - 훌륭해요

Deanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Lucy 님, 2023년 6월 24일
Dear Deanne,Thank you so much for taking the time to rate us with a perfect score! We greatly appreciate your positive feedback and are delighted to hear that your experience with us was exceptional.We strive to provide the best possible service and create memorable stays for our guests, and it is rewarding to know that we met your expectations. Thank you for choosing Hôtel33Marbeuf, and we hope to have the pleasure of welcoming you back in the near future.Best Regards

10/10 - 훌륭해요

Eri

2023년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but
Hotel is not always staffed. Getting help was difficult. Great room with kitchenette. Some stairs to navigate.
2023년 5월에 4박 숙박함
답변 제공: Lucy 님, 2023년 5월 30일
Thank you for your positive review of Hôtel33Marbeuf. We're delighted to hear that you had a great experience during your stay. We apologise for any inconvenience caused by not being able to reach our staff. We take your feedback seriously and are actively working on improving our communication channels. Thank you for bringing this to our attention. We hope to welcome you back soon for an even better experience.Best regards,

10/10 - 훌륭해요

Gretchel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Lucy 님, 2023년 5월 9일
Dear Gretchel,Thank you for taking the time to leave us a five-star review! We are delighted to hear that you enjoyed your stay with us and that we met your expectations. Our team strives to provide the highest level of service and comfort to our guests, and we are thrilled to hear that we succeeded in doing so during your visit.We appreciate your support and hope to have the pleasure of welcoming you back to Hôtel33Marbeuf in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Igal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent choice to stay in Paris, the location is great, the hotel is clean and comfortable, the staff is very friendly
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a family with three children
The room was perfect for our family with three small children. Perfectly located for a quick visit in Paris, as you are able to walk to the Eiffel tower for example. The room was equipped with two large TVs, with apple tv so the kids could have a break in front of a movie after a hectic day in the city. The woman working on the reception was friendly and helped us book a taxi to the airport.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Cheryll Jean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy clean room & great location
Lovely designed and cosy room with kitchenette. Clean. Very convenient location with mini mart next door and less than 5min walk to Ave Montaigne for shopping.
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

haewon

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2023년 4월에 3박 숙박함

6/10 - 괜찮아요

Eric 님, Toronto

Very well located
2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Jessie Bruce Sallave

가족 여행
좋아요: 직원 및 서비스
Location was great! Close to everything. I was expecting new and remodeled room as it looks like in the picture but it was ok. Cleanliness maybe a 7 out of 10, bec. the sofa has stains and old, throw pillows smells like sweat. Sheets are clean and towels too. No elevator! Was kinda hard to bring our luggage on the 2nd flr which they call it 1st flr. and the stairs was spiral and tight so imagine carrying 4 luggage up. My wife showered with cold water. It runs out of hot water right away. The only advice we get was don’t shower long and wait 2hrs for the hot water for us to use again. Me and my son showered quickly. So we were surprised. So for us the place was ok.
2023년 3월에 3박 숙박함
답변 제공: The Reception 님, 2023년 3월 8일
Hello,We appreciate you providing us with your feedback. We're glad that you enjoyed our location in the city centre. The room includes a water heater of 150L, there is more than enough hot water for 4 people to shower. Outside of the US one flight up is the 1st floor so it is in fact listed correctly. Have a great day!

2/10 - 너무 별로예요

Marcelo A C

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Chuveiro sem água quente após o segundo banho, com prejuízo e insatisfação ao restante da família por não conseguirem. Muitos insetos, muitos, dentro da almofada principal da cama do quarto de solteiro
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Ezequiel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 5박 숙박함
답변 제공: Lucy 님, 2023년 1월 11일
Dear Ezequiel,Your 10/10 review means a lot to us. Thank you for sharing your rating with the community. We hope to see you again soon!

10/10 - 훌륭해요

Win

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice little hotel.
It's great location. Rooms are nice and clean. It's very limited availability. My kids live to stay. Staffs are nick and very helpful.
2022년 11월에 2박 숙박함
답변 제공: Lucy 님, 2022년 12월 9일
Hello Win,Thank you so much for your kind review. We're so pleased that you appreciated our central location and your family room. It was our pleasure to make your trip to Paris special. We look forward to seeing you again next time. Take care.

10/10 - 훌륭해요

Suhail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay at The Marbeuf 33 Hotel was very nice. Starting from the guidance to enter the place and go to our room to check out in arranging a taxi to the airport all was very satisfactory. Room was very nice, clean and very decent size as well. Not to miss the amazing speed of Wi-Fi in the room and the lovely decor. Highly recommended place to stay in Paris and Super Location too. The lady at the reception Salwa was exteremly helpful and kind.
2022년 10월에 4박 숙박함
답변 제공: Lucy 님, 2022년 10월 25일
Hello Suhail, Thank you so much for taking the time to leave your generous review! We're delighted that you loved our service, location, and decor :) I will pass on your kind words to Saloua. We hope to see you again soon at Hôtel33Marbeuf.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location and lovely stay
This location cannot be beat. Really perfect set up for a family and very solid communication. Very responsive and professional. The only thing missing was some larger serving utensils as we did a bit of cooking in the apartment. Lovely stay and highly recommend.
2022년 10월에 2박 숙박함
답변 제공: Lucy 님, 2022년 10월 12일
Hi Monica!Thank you for your great review! We're so happy that we met your expectations and that you loved your stay with us at Hôtel33Marbeuf. We look forward to welcoming you again. Kind Regards

10/10 - 훌륭해요

Fousseni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 13박 숙박함

10/10 - 훌륭해요

Jose Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 8박 숙박함
답변 제공: Lucy 님, 2022년 8월 10일
Thank you so much for taking the time to leave an excellent rating José. We really appreciate your business. We hope to see you again soon at Hôtel 33marbeuf :)

2/10 - 너무 별로예요

narim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn't make a trip due to the emergency situation but the hotel refused any partial refund or voucher. I know the non-refundale condition but I got the emergency situation so I should go back to my country.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Ali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, very personal feel like an apartment, bigger than most hotel rooms you will pay the same price for. A I will stay here anytime I am in Paris again. Super friendly staff.
2022년 7월에 1박 숙박함
답변 제공: Lucy 님, 2022년 7월 21일
Hello Ali, Thank you so much for your kind words. We're glad you enjoyed your experience and we look forward to seeing you next time you're in Paris!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good place to stay but disappointing that a few amenities in the room didn’t work (toaster, tv in family room, scale).
2022년 7월에 5박 숙박함
답변 제공: Lucy 님, 2022년 7월 21일
Hello David, Thank you for your review. We're so happy that you enjoyed your stay. We apologise for the technical problems in your room. We have since changed the batteries in the scale and we are buying a new toaster. We hope to see you again in the future!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super centralt hotelværelse
Meget lækkert værelse med god komfort. Hotellet ligger meget centralt i gå afstand til mange seværdigheder. Parkeringskælder kun ca. 200 meter væk. God morgenmad kan findes i butikken ved siden af eller restauranten lige overfor.
2022년 4월에 1박 숙박함
답변 제공: Pros 님, 2022년 4월 25일
Tres heureux de vous avoir recus Notre hotel est en effet tres central, au beau milieu du triangle d’or parisien, a 2 pas des champs elysees Au plaisir de vous revoir Portez vous bien

8/10 - 좋아요

Karita

단체 여행
좋아요: 청결 상태, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: hoel33marbeuf 님, 2021년 11월 11일
tres heureux de vous avoir recu ces quelques jours en esperant avoir repondu a toutes vos attentes en cherchant a nous ameliorer systematiquement suite a vos remarques

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 객실의 편안함
Un véritable cocon au cœur de paris
un séjour irréprochable avec une équipe à l’écoute et compréhensive qui fait son maximum pour rendre l’expérience client très satisfaisante. La chambre tres propre et bien décorée, un vrai cocon aux cœur du triangle d’or parisien. l’hôtel est idéalement situé ce qui permet de pouvoir profiter pleinement de son séjour même en période de couvre feu. je recommande vivement cet établissement!
2020년 12월에 3박 숙박함
답변 제공: Manager 님, 2021년 2월 2일
Merci pour votre avis enthousiaste. Notre satisfaction est celle de nos clients. Au plaisir de vous revoir. Portez vous bien.