정원

호텔 야크 & 예티 여행 후기

5 out of 5
호텔 야크 & 예티
Durbar Marg, Kathmandu

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 241개 이용 후기 중 80개" "
평점 8 - 좋아요. 241개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 39개" "
평점 4 - 별로예요. 241개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 5개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

종훈

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
카트만두 첫 여행에 최고
카트만두 첫 여행할 때 좋은 숙박지의 하나. 오래된 건물이긴 하지만 관리상태나 주변환경 음식 및 서비스는 전반적으로 좋음.
2019년 8월에 7박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 9월 2일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

종훈

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
카트만두 역사를 말해주는 5성급 호텔
오래된 5성급 호텔이면서 서비스 좋고, 음식도 훌륭함. 다양한 뷔페식을 맛볼 수 있음. 케익과 밀크쉐이크는 어린이들에게 인기가 많을듯
2019년 8월에 9박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 8월 23일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future.

8/10 - 좋아요

Jae Seung 님, 성남

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 서비스
깨끗하고 친절한 서비스
2019년 2월에 2박 숙박함
답변 제공: Monika Scheiblauer 님, 2019년 3월 19일
Dear Valued Guest, Warm Greetings from Yak and Yeti Hotel Kathamndu1 We appreciate your time taken to write us the feedback in regards to your recent stay with us. It is wonderful to see you enjoyed the facility and your overall experience with us was good. Thank you for your comprehensive feedback on your overall experience at our hotel. It was a pleasure having you with us and we are looking forward to welcoming you back very soon. Warm Regards, Monika Scheiblauer

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Compared to price, facilities or breakfast is poor
답변 제공: Monika Scheiblauer 님, 2018년 5월 17일
Dear Valued Guest, First of all, thank you for sharing your feedback with us. We at Hotel Yak & Yeti always focus to give the best experience to all our valued guest thus, I certainly apologize for the fact that we could not meet your expectations. We are continuously trying to improve the facilities and services. Please rest assured that we have addressed your comment regarding breakfast to our chef. Allow us another opportunity to serve you better and make your stay a memorable one. Best Regards,

8/10 - 좋아요

진산

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
야티앤예티
시설도 좋고 편안한 숙박이었습니다. 약간은 눅눅한 환경과 전기 공급은 문제가 있었습니다.
2017년 6월에 4박 숙박함
답변 제공: Abhishek Singh 님, 2017년 6월 23일
Dear Guest, Warm Greetings from Hotel Yak & Yeti! Thank you for taking the time to express your feedback. Please rest assured that your constructive comment has been taken on board by the management for swift action. Upon your next visit to Hotel Yak & Yeti, please do ask to meet with the General Manager to ensure your stay a comfort and memorable one. It was the pleasure having you with us and we look forward to welcoming you back in not the distant future. Best Regards, Philippe Belhay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설

8/10 - 좋아요

YOURI 님, Korea,Republic of

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location and friendly staff
Yak&Hotel is one of the best hotel in Nepal. I've been to Hyatt Kathmandu as well but the Yak's location is much better, closer to the central area. They have amazing breakfast in beautiful terrace with small garden. Due to the electricity shortage, blackout happens abruptly but that's common thing in Nepal so no need to worry.

8/10 - 좋아요

JEONG WOO 님, Seoul, South Korea

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nearby airport
This hotel is located in nearby Kathmandu airport but facilities was quite old and all staff are very kind. It was fine for me to stay this hotel.cilities was quit

6/10 - 괜찮아요

GOEUN 님, Seoul

좋아요: 직원 및 서비스, 객실의 편안함
one of hotels in Kathmandu
Garden is nice and casino is fun. But the room quility of this hotel is not as good as 5 star hotel I've stayed.

6/10 - 괜찮아요

GOEUN 님, Seoul

좋아요: 직원 및 서비스, 객실의 편안함
so so Hotel in Thamel, Kathmandu
It was comfortable and staff was very kind, but I think two things are not good. 1. Breakfast food was small and too nomal, nothing special as a 5 star hotel. 2. Some areas, the windows and the restroom of my room were not clean. It would be better to clean the droppings of birds in the windows.

8/10 - 좋아요

leehosung 님, south korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient location
cozy

10/10 - 훌륭해요

Shoba R

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Flint

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gobinath

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함

6/10 - 괜찮아요

sarah

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Terrilisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff made my visit one I’d never forget. Anamika was very welcoming and made my stay her personal mission to be great. Her recommendations advice and attention to my desires were met with the highest respect. I definitely recommend the Yak & Yeti for any travel need. They offer a personalized experience at the travel desk and spa. They offer space for events personal or professional. On site dining consists of bar, buffet and fine dining. Enjoy your stay! I did!!
2023년 2월에 4박 숙박함
답변 제공: Hotel Yak & Yeti 님, 2023년 2월 25일
Dear Terrilisa,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you were provided the excellent service from the team and that our staff made you feel welcomed and well taken care of. We are delighted that the recommendations, advice & attention provided by Anamika was exceptional and appreciate your kind words regarding her personalized service. We will surely pass your regards to Anamika & the Team.We are glad that you had an excellent experience with us and we look forward to welcoming you back soon.Many Thanks.Best Regards,Hotel Yak & Yeti

4/10 - 별로예요

MASAKAZU

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 1월에 4박 숙박함

8/10 - 좋아요

mohit

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스

8/10 - 좋아요

Jeannette 님, Kailua Kona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yak and Yeti would be so much better if they -like good hotels around the world - would adopt 'green' policies. Give guests the option to NOT have bedsheets changed every day. And PLEASE have an alternative to using so many plastic water bottles! This has to end for guests to not feel guilty about their excessive use of plastic while staying there. Every thing else was great, appreciated the design and aesthetics in the building.
2022년 12월에 6박 숙박함
답변 제공: Hotel Yak & Yeti 님, 2023년 1월 14일
Dear Jeannette,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you very much for sharing your valuable feedback regarding your stay. We are very happy to learn about your stay being comfortable and your appreciation of the design & aesthetics of the hotel.We have very well noted your feedback regarding the 'Green' policies. We also encourage our guests to adopt the environment friendly atmosphere at the hotel which help in plastic management and to follow the reuse & recycle process.We will be extremely delighted to welcome you back at Hotel Yak & Yeti in near future and assure you that we will certainly implement more measures for being an example of environment friendly/ Sustainable hotel in Nepal.Many Thanks.

10/10 - 훌륭해요

Suresh

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Rohit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is in quite and peaceful place, the staff were friendly and helpful. For us it was money well spend.
2022년 4월에 3박 숙박함

4/10 - 별로예요

MAHENDRA

2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Rajiv

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Sanidhya

2022년 1월에 1박 숙박함

8/10 - 좋아요

Padma Nath

2021년 10월에 1박 숙박함

8/10 - 좋아요

Ashok mani

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was best
2021년 8월에 2박 숙박함
답변 제공: Hotel Yak & Yeti. 님, 2021년 8월 25일
Dear Mr Ashok Mani, Thank you for your wonderful feedback. We are glad to know that you enjoyed our hospitality service and we are able to exceed your expectations. Thank you for choosing for choosing Hotel Yak & Yeti and hope to see you again. Regards,

10/10 - 훌륭해요

Alisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Hotel Yak & Yeti Team 님, 2021년 7월 20일
Dear Valued Guest, Thank you very much for rating us 10/10 after your stay with us. We are extremely happy and proud you found our products and services up to you expectations. We look forward to welcoming you back again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 4월에 2박 숙박함
답변 제공: Hotel Yak & Yeti Team 님, 2021년 8월 4일
Dear Valued Guest, Warm Greetings from Hotel Yak & Yeti! We thank you for taking the time to provide us with your valuable feedback. We regret you did not experience the best of our hospitality. In order to address your concerns and improve on our offerings, please do let us know what and where we can improve on. Allow us another opportunity to serve you and make your next visit a memorable one. We look forward to welcoming you back again. Best Regards, Hotel Yak & Yeti Team

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding service, food and location
This lovely hotel deserves its outstanding reputation - not only because it is physically charming and lovely, but because both the food and staff are outstanding. I stayed a week alone at the Yak and Yeti before departing for a trek to EBC. The staff went out of their way to make sure I was comfortable. Every morning I ate at their delicious breakfast buffet. There were selections featuring Indian, Nepali, and American foods, as well as made to order omelettes. As someone else noted, their gardens are like an oasis from the chaos of Kathmandu. I am going to get caught in the lockdown upon my return from EBC, and I intend to spend my lockdown time at the Yak and Yeti - I can't think of a better place to be "stuck". I look forward to returning there soon!
2021년 4월에 6박 숙박함
답변 제공: Monika 님, 2021년 5월 11일
Dear Alexis, Welcome back at the Yak & Yeti. It is a great pleasure to be your host over the next few days. I would like to thank you for your wonderful feedback. It is a great pleasure for all of us at the Yak & Yeti to receive such motivational comments. We are happy you are enjoying your stay. Best regards Monika

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Stayed here two times--for a few days before our trek, and a couple of days after our trek. No hot showers on the first stay, but the showers were nice and hot the second stay. There were fewer people in the hotel on the second stay. Got some food poisoning at the end of my stay.
2021년 3월에 2박 숙박함
답변 제공: Sagar 님, 2021년 4월 29일
Dear Valued Guest, We thank you for sharing your feedback about your past two stays with us. While we are glad you had somewhat better experience on the second visit, we regret to know we were unable to meet your expectations for the first stay. Since we could not find your contact details in this review, we kindly request you to send us your contact details we can understand the food related issue better and offer you our insight on it. We thank you again for taking the time to provide these valuable feedback and we hope you will give us another chance to serve in the coming days. Sincerely, Hotel Yak and Yeti Team

10/10 - 훌륭해요

mahmudul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Nischaya 님, 2021년 4월 25일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards, Nischaya Lacoul E-Commerce Executive

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is clean, Bed was not good enough. Room had no chair to sit Poor location
2020년 2월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2020년 3월 6일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
La photo montre L’ancien hôtel Yak et Yéti qui a été transformé en convention center inaccessible aux clients...l’hôtel actuel est une bâtisse sans charme des années 1980 qui est en travaux (fevri
2020년 2월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2020년 2월 9일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personale gentilissimo ottimo ristorante indiano interno
2020년 1월에 4박 숙박함
답변 제공: Nischaya Lacoul 님, 2020년 2월 6일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 12월 1일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 28일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 28일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 28일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ヤクイエティ
すごく格式のある良いホテル
2019년 11월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 12월 1일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 11월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 18일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 18일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 - 별로예요

Matthew

단체 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 11월 17일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 - 훌륭해요

Veronica

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An exceptional value and experience
Hotel Yak and Yeti is a lovely place to stay that works very hard to meet your every need. The service is impeccable, the facilities clean and the atmosphere very warm. We will most definitely return on our next trip to Nepal.
2019년 10월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 24일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

Veronica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value!
The accommodations were outstanding as was the service. I will definitely return to the Yak and Yeti upon my next trip to Kathmandu.
2019년 10월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 21일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 - 좋아요

Alexandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 21일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Made mistake check in was fine Nice hotel with excellent massage therapist
2019년 10월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 18일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 - 훌륭해요

MARK

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Very nice property located in a quiet space in noisy Kathmandu. Highly recommended.
2019년 10월에 2박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 13일
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 - 별로예요

MASANAO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5星のホテルなのに、部屋が黴臭く、とても不愉快でした。高い部屋なのに、招く方の準備がなってない。残念!
2019년 9월에 5박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 13일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Needs an update — carpet in the room is dirty & smells.
2019년 9월에 1박 숙박함
답변 제공: Nischaya Lacoul 님, 2019년 10월 1일
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Regards,