스튜디오, 더블침대 2개, 금연 | 다리미/다리미판, 무료 WiFi, 침대 시트

익스텐디드 스테이 아메리카 스위트 보이시 에어포트 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 277개" "
평점 8 - 좋아요. 1002개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 185개" "
평점 4 - 별로예요. 1002개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 110개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Megan

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the ladies at the front desk was really rude and unhelpful but besides that staff was very kind courteous and attentive. Enjoyed the stay.
2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 19일
Dear Megan, We're delighted that you enjoyed your stay at Extended Stay America! While we're pleased that the rest of our staff provided kind, courteous, and attentive service, we regret your unpleasant experience with one of the staff. We will share your feedback and take corrective measures to ensure our service is top-notch. Thank you for your positive feedback, and we hope to welcome you back again soon!Sincerely,Hotel Management

10/10 - 훌륭해요

Juan 님, Boise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the whole experience the staff was friendly the location was ideal to get around and do fun things.
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Jewel

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함

8/10 - 좋아요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Limited basics like bathroom fan, etc. Listened to hpusekeeping and front office loudly discuss what has happened to patrons lost cell phones was a bit off putting. Also no entry lights st night.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 12일
Dear Tim, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. Your comments provide valuable insight into areas where we can improve our guest services. Please know that we take your comments to heart and will take steps to address these concerns. We would love the opportunity to provide you with a flawless stay from start to finish.Sincerely,Hotel Management

6/10 - 괜찮아요

Jenna

단체 여행
좋아요: 편의 시설/서비스
Kind of dirty, poor draining in sink and bathtub. Friendly staff
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 9일
Dear Jenna, Thank you for your review of our hotel. We are glad that you enjoyed the service provided by our associates. However, we are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences. Thank you for choosing us and taking the time to bring this to our attention. We hope to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

cathy

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Mario

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 1월에 6박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 29일
Dear Mario, Thank you for the lovely review of our Extended Stay America. Our team strives to deliver a homelike stay with seamless service and accommodations, and we are glad this was your experience. Your kind remark about our immaculate accommodations is gratifying to read. We will enjoy sharing your generous compliments with our housekeeping staff to show them our guests appreciate their efforts. It was a pleasure hosting you; we hope you will continue choosing us for your future visits to our area.Sincerely,Hotel Management

8/10 - 좋아요

Teresa Lagua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

6/10 - 괜찮아요

Mario

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Adele

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a ggod hotel.
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 13일
Dear Adele, Thank you for choosing our hotel for your recent stay. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. Thank you again for being our guest, and we look forward to your next stay with us. Sincerely,Hotel Management

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a problem at check in and wouldn’t let me check in because I’m 19 not 21. After I explained to her that on the website it says 18yrs old and that I had been driving all day and the room was already purchased she finally let me in. Super sweet lady but was worried I just got scammed for 70 bucks and would have to find another hotel at 1 in the morning. Hotel was very very clean and upkept
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 15일
Dear Michael, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services and appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Dear Kyle, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

2/10 - 너무 별로예요

Justin

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk girl excellent! Very personable. Close to desired location.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Yolanda 님, Mesa

The Expedia link to us to the wrong address.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 9일
Dear Yolanda, Thank you for staying with us and sharing your experience. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest.Sincerely,Hotel Management

4/10 - 별로예요

Candice

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

kisska

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice and friendly staff. Hotel is kept clean.
2023년 12월에 7박 숙박함
답변 제공: Hotel Management 님, 2024년 1월 7일
Dear kisska, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 - 훌륭해요

Ron

출장 여행
좋아요: 청결 상태
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jason

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 청결 상태
Not good for families
The guy working night check in was wonderful and super helpful. However, whoever was working the morning shift kept calling us (3 times) after 10am to make sure we knew checkout was 11. She also came to our door and knocked to tell us! We had a newborn sleeping and wanted to wait until exactly 11am to leave so we didn’t have to wake her up, but having someone calling the room phone and knocking loudly every 15 mins woke her up anyway. Not sure why they want to pressure you to leave when you paid for a room until 11am. I understand calling and bothering people after it’s passed checkout but not before. Ridiculous. We won’t stay again. Families beware!
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 25일
Dear Stephanie, Please accept our sincere apology for the inconvenience and less-than-favorable experience you had at our hotel. We are very sorry that our service did not meet your expectations. We will review your situation with the appropriate individuals to prevent this from happening again. While we know this cannot change your experience, we do hope you will accept our apologies, and you have our assurance that we will improve going forward. We hope to have an opportunity on your next visit to the area to provide the flawless hospitality you deserve.Sincerely,Hotel Management

2/10 - 너무 별로예요

kirk

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

James

출장 여행
좋아요: 객실의 편안함
Will probably go somewhere else next time
Walls are thin and not the hotel’s fault but had a sporatically loud drunk guy next door who kept me up most of the night. Although It’s a suite, no plates, cups, etc were provided. Must make you own ice by tray in freezer and no ice machines in hotel. Laminate flooring needed a good scrubbing
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 21일
Dear James, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Your helpful comments will be shared with our team, and we will use them for future improvements. Also, please know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Hotel Management

10/10 - 훌륭해요

narantsatsral

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Andrii

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room overall and the furniture is so old and not in a good shape. There was space under the entrance door enough for my phone to get through it. The air conditioner/heater was so loud, so I couldn't sleep well.
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 19일
Dear Andrii, Thank you for taking the time to review our hotel. Our commitment to providing our guests with a comfortable and enjoyable experience is of utmost importance to us; therefore, we are disheartened to learn of the difficulties you encountered with your room, and we extend our sincerest apologies for failing to meet your expectations. We acknowledge that this inconvenience undoubtedly impacted your stay, and we regret that you did not receive a restful night's sleep. We will take the necessary corrective measures to address the issues you encountered, and we look forward to serving you better in the future. Sincerely,Hotel Management

10/10 - 훌륭해요

Teresa

2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Kamran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Joseph

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Helpful staff
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 29일
Dear Michael, Thank you for taking the time to share your positive feedback. We're delighted to hear that our staff made a positive impression during your stay at Extended Stay America. Providing excellent service is our priority, and we appreciate your recognition. If you have any further comments or suggestions, feel free to let us know. We look forward to welcoming you back for another pleasant experience.Sincerely,Hotel Management

2/10 - 너무 별로예요

Gordon

출장 여행
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Darla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 10월에 2박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Furniture was a bit antiquated, the counter tops at coffee rings, hadnt been cleaned off, remote took a bit to work, no oats or sweetrolls, muffins at least? Staff was fine
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 29일
Dear Maria, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, except for a few issues, you had a pleasant stay. Your comments have been noted, and we will address these concerns appropriately. We value your patronage and hope you choose us for your future visits. Your feedback is instrumental in our ongoing efforts to provide exceptional service to all our guests.Sincerely,Hotel Management

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Erin

연인과의 여행
좋아요: 편의 시설/서비스
Great, clean and inexpensive place to stay.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Addison

2023년 10월에 2박 숙박함

8/10 - 좋아요

Jerry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk staff were very helpful and efficient. Convenient location. Room was nothing fancy, but it was comfortable and served the purpose. Price was better than other properties in the area.
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 15일
Dear Michael, We're pleased to hear you had a positive experience at our hotel. Our front desk staff is dedicated to providing helpful and efficient service. It's great to know that our convenient location, comfortable rooms, and competitive pricing met your expectations. We look forward to welcoming you back to Extended Stay America for another enjoyable stay in the future. Thank you for your kind words.Sincerely,Hotel Management

8/10 - 좋아요

Chrisina

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We pulled in very late and left early. Not much to say. It satisfied our needs.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Wanda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Liked having a kitchen for our needs.
2023년 10월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 10일
Dear Wanda, Thank you for choosing and sharing your review. We're pleased you found the kitchen amenities at Extended Stay America. Your comfort and convenience are important to us, and we hope you enjoyed your stay. Should you plan to return to the area, we look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Management

10/10 - 훌륭해요

Marco Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

AMARIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Had to leave after 1st night
Housekeeping could not cover up the old smoke and pet smells, so bad it kept me awake. Had to relocate to another hotel after 1 night. Staff was as helpful as they could be under the circumstance. Offered to relocate me but the new room also had the same odor. Perhaps they should consider renovating their popcorn ceilings as the material never stops emitting collected odors. Need better maintenance as well, given 3 broken items in the room.
2023년 9월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 19일
Dear Guest, We apologize for the discomfort you experienced during your stay. It's unfortunate that you had to leave after the first night due to the lingering odors and maintenance issues. Your feedback is important, and we will take steps to address these concerns and improve our accommodations. We appreciate your understanding and commend the staff for their assistance. We hope you consider giving us another opportunity in the future, as we are committed to providing a more pleasant and comfortable stay. Your comfort and satisfaction are important to us, and we apologize for any inconvenience you faced during your visit. Thank you for sharing your feedback.Sincerely,Hotel Management

4/10 - 별로예요

Dorothy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Colin

연인과의 여행
The proximity to the airport and downtown is perfect, $10 Lyft to 8th and Main for a Friday night on the town. The hotel was interesting, not many places where you can get a contact high just by walking to your room, and we had quite the entertainment for about an hour listening to couple have the most epic domestic argument! Oh, and you can’t forget the dog that wouldn’t stop barking down the hall. Good thing we had plenty of drinks by the time we got back from downtown and slept through most of it. The bed was comfy though, and there were plenty of clean towels.
2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 28일
Dear Colin, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are sorry for the issues which kept it from being perfect. We value hearing from our guests as this lets us know where to focus our attention to improve our guest experience. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. It was a pleasure to have you as our guest, and we hope to see you again on your next visit.Sincerely,Hotel Management

6/10 - 괜찮아요

Rosalia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk lady, Irene, went above and beyond to accommodate our needs.
2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 9월 7일
Dear Jose, Thank you for taking the time to share your experience with us. We are thrilled to hear that Irene went above and beyond to accommodate your needs during your stay. Our staff takes great pride in providing exceptional service to our guests, and it is always wonderful to hear when their efforts are recognized. We will be sure to pass along your kind words to Irene and the rest of our team. Thank you again for choosing Extended Stay America, and we hope to have the pleasure of welcoming you back in the near future.Sincerely,Hotel Management