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레거시 베케이션 리조트 - 레이크 부에나 비스타 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 501개" "
평점 8 - 좋아요. 1005개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 106개" "
평점 4 - 별로예요. 1005개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 51개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Chanuk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean & quiet ....anyway good!
2024년 1월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 1일
Thank you for taking the time to share your positive experience! We're delighted to hear that you found the accommodations clean and enjoyed a quiet stay. If there's anything specific you liked or if you have any suggestions for improvement, feel free to let us know. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Steve

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Safe and quiet.
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Kathleen

Spirit cancelled our flight, therefore we couldn’t check in to hotel. Hotel wouldn’t allow refund. Way to make things worse.
2024년 4월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 18일
Kathleen, we apologize for the inconvenience you experienced due to the cancellation of your flight by Spirit Airlines. We understand the frustration and disappointment this situation caused, and we regret any inconvenience caused by our refund policy. Please know that our policies are in place to ensure the fair treatment of all our guests, but we suggest reaching out to the booking site in which you made your reservation to go over options. Additionally, to prevent instances similar to this in the future we recommend directly booking in order to have more flexible cancellation policies. Thank you for bringing this to our attention, and we appreciate your understanding.

8/10 - 좋아요

Jamal 님, Hollywood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 17일
Thank you for your rating, Jamal. If you have any concerns or feedback you'd like to share with us to help improve our services, please don't hesitate to reach out. We value your input and strive to make every guest experience a positive one. We hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room are very clean and renovated. Very comfortable for the price. Great staffing. I recommend it
2024년 4월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 15일
Jamie, thanks for your positive review! We're delighted to hear that you found our rooms clean, comfortable, and renovated to your satisfaction. It's wonderful to know that our staff provided great service during your stay. We appreciate your recommendation and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Dayana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente lugar para quedarse!! Queda todo cerca
2024년 4월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 15일
¡Gracias por tu excelente reseña! Nos alegra saber que disfrutaste de tu estancia con nosotros y que encontraste nuestra ubicación conveniente para tus necesidades. Esperamos tenerte de vuelta en el futuro para otra estancia excelente. Si hay algo especial que necesites para tu próxima visita, no dudes en informarnos. ¡Estamos aquí para ayudar!

10/10 - 훌륭해요

Taryon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was Amazing! The gentleman that checked me in was amazing and informational About where I was staying and what building it was, and the property was very clean and the room is very roomy and clean!! three bedroom premium suite. I will definitely be back to stay again!
2024년 4월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 15일
Thank you for your wonderful review, Taryon! We're thrilled to hear that you had an amazing experience during your stay with us. Providing clean and spacious accommodations, along with excellent customer service, is always our priority. We look forward to welcoming you back for another great stay in the future!

8/10 - 좋아요

Esteban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place great service
2024년 4월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 11일
Thank you for your positive feedback, Esteban! We're thrilled to hear that you enjoyed your stay and the service provided. If there's anything specific you think we could improve to make it a 5-star experience next time, please let us know. We hope to welcome you back soon!

8/10 - 좋아요

Paul

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The style of our apartment was very nice and modern. It was great to have floors without carpet.
2024년 4월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 11일
Thank you for sharing your feedback with us, Paul. We're glad to hear that you found the style of your apartment to be modern and appealing. We appreciate your patronage and hope to welcome you back in the future.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 4월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 8일
Thank you, Jeff, for you 5-star rating! We are thrilled to hear that your stay was perfect, and should you have any questions, please do not hesitate to reach out to us. We look forward to hosting you again!

10/10 - 훌륭해요

Mélissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très propre et grand, près de Disney
2024년 3월에 8박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 4일
Merci pour votre avis positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel propre et spacieux, et nous sommes heureux que notre proximité avec Disney ait répondu à vos attentes. Nous espérons que vous avez passé un moment magique lors de votre visite et nous espérons vous accueillir à nouveau dans le futur.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 4일
Thank you for your perfect rating, Brandon! We are thrilled to hear that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We look forward to hosting you again!

6/10 - 괜찮아요

Maria

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are not as advertised! Would not recommend. Dirty and smelly!
2024년 3월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 2일
We sincerely apologize for the disappointment you experienced during your stay with us, Maria. It is disheartening to hear that the room did not meet your expectations and fell short of what was advertised. Cleanliness and comfort are top priorities for us, and we regret that we failed to deliver on these fronts during your visit. Your feedback is valuable to us, and we will address the issues raised to ensure improvements are made moving forward. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was convenient. room was clean checkin process took way too long - (at least 15 or more minutes) There was only a security person at the front desk and he put me on the phone with the property manager for confirmation
2024년 3월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 2일
Francis, thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient and that your room was clean. However, we apologize for the inconvenience you experienced during the check-in process. We understand that waiting for confirmation can be frustrating, and we're sorry for any delay caused by this. Your comments will be shared with our team to ensure smoother check-in procedures in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.

10/10 - 훌륭해요

ARZELIA

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and willing to work
답변 제공: LVR Representative 님, 2024년 3월 28일
Arzelia, thank you for your perfect rating and kind words! We are pleased that our staff assisted you in having a great experience. Should you have any further questions or needs, please do not hesitate to contact us directly. We look forward to hosting you again!

10/10 - 훌륭해요

SATHYA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 25일
Thank you for your 5/5 rating, Sathya! We are pleased to hear that you enjoyed your stay and should you have any questions, please feel to contact us directly. We hope to host you again!

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 19일
Thank you for your positive rating, Sheila! We are thrilled you enjoyed you stay and should you have any questions or concerns, please do not hesitate to reach out. We hope to have the opportunity to host you again!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved that our very large family could all stay together so close to the Sea World attractions and that we had a full kitchen 3 bedrooms and 2 baths with many amenities of home.
2024년 3월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 18일
Julie, we're delighted to hear that you and your family enjoyed your stay with us and found our accommodations suitable for your needs. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad that our spacious rooms and amenities met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit!

10/10 - 훌륭해요

Robert

2024년 3월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 4일
Thank you for your perfect rating, Robert! We are pleased to hear that you enjoyed your stay with us and should you have any questions or concerns please do not hesitate to reach out to us directly. We hope to have the pleasure of hosting you again!

10/10 - 훌륭해요

Sandra

2024년 3월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 4월 2일
Thank you for your perfect rating, Sandra! We are thrilled to hear that you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to contact us directly. We look forward to hosting you again!

6/10 - 괜찮아요

David

아이를 동반한 가족 여행
Requested bottom floor since mother was wheel chair bound. Was very difficult to get her up the stairs with no elevator.
2024년 3월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 11일
Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of an elevator and the difficulty your mother experienced. We understand the importance of accessibility, and we'll take your request for a bottom floor into consideration for future stays. If there's anything specific you'd like us to address or if you have additional comments, please reach out directly to us for resolution. We appreciate your understanding and hope to have the opportunity to host you again under more favorable circumstances. Safe travels!

8/10 - 좋아요

Eric

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location and nicely renovated new units. However the amenities in the unit and on/around the property were lacking. I imagine this must be because it is fairly newly renovated and perhaps they will add more in the future. But a kids area such as jungle gym/splash pad and more amenities in the rooms (coffee machine/pot, etc.) would be a great start
2024년 2월에 7박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 8일
Eric, thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the location and the newly renovated units. We appreciate your suggestions for additional amenities, and we'll certainly take them into consideration as we continue to improve our offerings. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.

10/10 - 훌륭해요

DeAndre Thornton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 8일
Thank you for taking the time to leave a positive rating, DeAndre. We're pleased to see that you had a satisfactory experience during your stay. If you have any specific feedback or suggestions in the future, feel free to share them with us. We appreciate your support and hope to welcome you back for another excellent stay.

10/10 - 훌륭해요

Misue

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the new 3 bedroom suites. Clean, spacious and a fair price. Beds fairly comfortable. A/c was very loud, though. Lots of dishes and utensils in the kitchen, dishwasher made clean up easy. Great customer service, brought things we needed quickly after a phone call to the front desk. Friendly, helpful staff. Has a small pool, though didn't have time to use this trip. A ton of restaurants and stores nearby. Close to Disney, about 10-15 minute drive. Will be back for sure when traveling with a larger party.
2024년 3월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 4일
Thank you for choosing to stay in our new 3-bedroom suites and for taking the time to share your positive experience. We're delighted to hear that the accommodations were clean, spacious, and reasonably priced. However, we apologize for the inconvenience caused by the loud A/C, and we appreciate your understanding. It's fantastic to know that our customer service and staff contributed to a pleasant stay. We look forward to welcoming you back when you're traveling with a larger party.

8/10 - 좋아요

Tifanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a small condo resort wedged between other properties. Staff are welcoming and efficient. The three bedroom unit we stayed in was spacious and appeared newly renovated. Everything was very clean and tidy. The only downsides were that the room had a bit of a damp smell and outside one of the bedroom windows there were two large AC units that made a lot of noise. I'd say this is a good place for a stopover but not somewhere I'd stay for more than a few nights.
2024년 2월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 4일
Thank you for your valuable feedback, Tifanie. We're pleased to hear that you found our staff welcoming and efficient, and that the three-bedroom unit was spacious and clean. We apologize for any inconvenience caused by the damp smell and noise from the AC units. Your comments will be shared with the team to address these issues and enhance our guests' experiences. If your travels bring you back to the area, we hope to have the opportunity to host you again.

10/10 - 훌륭해요

Dianne 님, Surrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 29일
Dianne, thank you for your positive feedback about our friendly staff. We're delighted to hear that you had a pleasant experience with our team. Providing excellent customer service is a top priority for us, and we're glad it made a positive impact on your stay. We look forward to the opportunity to welcome you back to Legacy Vacation Resorts.

10/10 - 훌륭해요

Swabira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would 100 percent come back with more of my family and even friends
2024년 2월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 29일
Swabira, we're thrilled to hear that you had such a positive experience during your stay at Legacy Vacation Resorts. Your enthusiasm and the mention of returning with more family and friends are truly appreciated. We look forward to welcoming you, your family, and friends back for another wonderful stay.

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay was amazing. We went with our 3 children and my mom. Our room had 3 bedrooms and was very spacious. It was modern and very comfortable. Process to check in and check out were extremely fast as well. Everything was within 15 mins of us. AMAZING time. Will definitely be back!
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 27일
We're delighted to hear that you had an amazing stay with us, David! It's wonderful that the spacious and modern three-bedroom setup worked well for your family, and we're pleased to know that the check-in and check-out processes were efficient. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved or any suggestions you have for us, feel free to share. Safe travels, and thank you for choosing Legacy!

10/10 - 훌륭해요

Danialba

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was perfect fornmy party of 5 the rooms were comfortable and clean. The only thing is the pool is kind of far to walk but other than that everything perfect
2024년 2월에 4박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 21일
Thank you for your positive review! We're delighted to hear that you and your party enjoyed the comfortable and clean rooms. We appreciate your feedback about the pool's location, and we'll take that into consideration for future improvements. If you have any other comments or suggestions, feel free to share. We hope to have the pleasure of hosting you again in the future!

10/10 - 훌륭해요

Carlos 님, Valrico

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 21일
We're thrilled to see your positive rating, Carlos! If you have any specific comments or suggestions, we'd love to hear them. Thank you for choosing our accommodation, and we hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

Angeleigh 님, Mascotte

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came here for a staycation. My family and I enjoyed the facilities. Room was clean and smelled clean. Check-in and checkout was a breeze as well.
2024년 2월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 19일
Angeleigh, thank you for choosing Legacy Resorts for your staycation, and we're delighted to hear that you and your family enjoyed the facilities and had a positive experience. Providing a clean and welcoming environment is our top priority, and we're pleased to know that your check-in and checkout processes were smooth. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Vladimir 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 20일
Thank you for taking the time to leave a positive rating, Vladimir! If you have any specific feedback or if there's anything you'd like to share about your experience, please feel free to do so. We appreciate your feedback and look forward to welcoming you back in the future!

4/10 - 별로예요

Boris

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The website photo is not what you get when you check-in.Is always like that in Orlando Hotel's. Website shows beauty and is not what you get.Room needs updates ,doors,sofa,furniture,bathroom. shower needs to be remodel.Location is amazing near to almost everything but really needs to improve in update .
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 19일
Thank you for taking the time to share your feedback with us, Boris. We apologize that your experience did not align with your expectations, and we appreciate your insights into areas that require improvement. We understand the importance of maintaining accurate representations on our website, and we will work to address the issues you highlighted, such as the need for updates in the room. Guest satisfaction is our top priority, and we take your comments seriously. We hope to have the opportunity to welcome you back in the future and provide an improved and more satisfying experience.

6/10 - 괜찮아요

Mona

출장 여행, 가족 여행
좋아요: 직원 및 서비스
I liked that parking was easy.
2024년 2월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 19일
Thank you for taking the time to leave your feedback, Mona. We're glad to hear that you found the parking convenient. If there are any specific aspects or areas you think we could improve upon, please feel free to reach out to us directly. We value your input and strive to enhance our guests' experiences. We hope you consider staying with us again, and we appreciate your insights.

6/10 - 괜찮아요

Alifya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The view was beautiful and the room displayed nicely. No kid-friendly amenities in the room, only jacuzzi.
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 15일
Thank you for sharing your feedback with us Alifya. We're pleased to hear that you enjoyed the beautiful view and found the room met your expectations. We appreciate your observation about the lack of kid-friendly amenities, and we will certainly consider this in our ongoing efforts to enhance the guest experience. If there are specific amenities or services you would like to see for families in the future, please feel free to share your suggestions by reaching out to us directly. We also would like to highlight our Kissimmee location which is located approximately 10 minutes away from the LBV location. We offer many activities at this property for Guests of all ages, including an activity center, games, and 4 pools! We look forward to the opportunity to welcome you back for an even more enjoyable stay.

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 1월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 14일
Trevor, thank you for your rating and review! We are thrilled you found your unit nice and clean. Should you have any questions or suggestions, please do not hesitate to let us know. We look forward to welcoming you back on your next vacation!

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply an amazing experience. Not my first time and wont be ny last! This property is modern, and CLEAN.
2024년 2월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 13일
Thank you for your positive feedback Joshua! We're delighted to hear that you had an amazing experience and found the property modern and clean. Providing a comfortable and enjoyable stay is our priority, and it's always rewarding to know when guests appreciate their time with us. We look forward to welcoming you back for another great stay in the future! If you have any specific comments or suggestions for improvement, feel free to share them. Safe travels!

2/10 - 너무 별로예요

lawrence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 7일
We're sorry to hear that you didn't have comments to share about your experience. If there's anything specific you'd like to address or if you have suggestions for improvement, please feel free to let reach out to us directly. We value your feedback, and it helps us enhance the guest experience. We appreciate your stay, and we hope to have the chance to make any necessary improvements for your future visits.

10/10 - 훌륭해요

Janice 님, Deltona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was perfect, the location, the timing, the place itself was amazing and would return again and again
2024년 2월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 5일
Thank you for your wonderful review! We are thrilled to hear that you found our location, timing, and the overall experience to be amazing. It's always a pleasure to know when guests have had a perfect stay. We appreciate your positive feedback and look forward to welcoming you back again and again. If you have any specific comments or suggestions for improvement, feel free to share them. Safe travels!

10/10 - 훌륭해요

Carolina

2024년 2월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 3월 20일
Thank you for your 5-star rating, Carolina! We are thrilled you enjoyed your stay with us and should you have any questions or concerns, please do not hesitate to reach out to us. We hope to host you again!

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms great value will book here again
2024년 1월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 1일
We appreciate your positive feedback! It's wonderful to hear that you had a clean and enjoyable experience. We look forward to welcoming you back for another stay. If you have any specific comments or requests for your future visits, feel free to share them. Thank you for choosing us, and we're excited to host you again!

6/10 - 괜찮아요

Barbara

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only the bathroom slippery
2024년 1월에 4박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 31일
Thank you for sharing your feedback. It's important to address any safety concerns in the bathroom. Slippery surfaces can pose a risk, and we appreciate you bringing it to our attention. If you have any additional details or suggestions on how we can improve safety measures, please reach out to us directly. Your input is valuable, and we want to ensure a comfortable and secure experience for all our guests. We hope to welcome you back for an improved experience.

10/10 - 훌륭해요

SILVIA BEATRIZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 29일
Thank you for the perfect rating! We appreciate your visit and are delighted that your experience was excellent. If you ever have specific feedback or suggestions to share in the future, please feel free to do so. We look forward to welcoming you back for another wonderful stay.

6/10 - 괜찮아요

Keni

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Ya está algo viejo las instalaciones y los pasillos de afuera estaban sucios
2024년 1월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 29일
Gracias por compartir tus comentarios con nosotros. Apreciamos tu sinceridad con respecto al estado de nuestras instalaciones y nos disculpamos por cualquier inconveniente que hayas experimentado debido al envejecimiento de algunas áreas y la limpieza de los pasillos. Tus comentarios son valiosos y abordaremos estos problemas rápidamente para asegurar una estancia más agradable para nuestros huéspedes en el futuro. Si hay algo específico que te gustaría discutir o si hay formas en las que podamos compensar tu experiencia, no dudes en ponerte en contacto. Esperamos tener la oportunidad de darte la bienvenida nuevamente para una estancia mejorada.

2/10 - 너무 별로예요

Fara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: LVR Representative 님, 2024년 1월 29일
Thank you for taking the time to provide a rating. We respect your decision to not leave comments, and we value your feedback. If there are specific areas where we can improve or if you have any concerns, please feel free to reach out to us directly. We appreciate your visit and hope to have the opportunity to enhance your experience in the future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 3 bedroom suite and really enjoyed our stay. Beds were clean and modern, looked recently updated. Location is really close to the parks, all are about a 10 min uber. Would definitely stay here again.
2024년 1월에 4박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 25일
Thank you for choosing to stay in our 3-bedroom suite and for taking the time to share your positive experience! We're delighted to hear that you enjoyed the clean and modern beds, as well as the convenient location near the parks. Your kind words are appreciated, and we look forward to hosting you again on your next visit!

4/10 - 별로예요

TJ

별로예요: 숙박 시설 상태 및 시설
Not what it looked like it would be and smelt old
2024년 1월에 3박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 25일
We appreciate your feedback and apologize if your experience did not meet your expectations. We take guest feedback seriously and will use your comments to address any concerns and improve our services. If there's anything specific you would like to share about your stay, please feel free to provide additional details by reaching out to us directly. Thank you for bringing this to our attention.

6/10 - 괜찮아요

billsbestone

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It took 3 hours to raise the temperature 3 degrees. It was very clean. It just felt off. Everything felt like office furniture. The water never got hot enough to shower. There were pool towels but no bath towels. The worst thing of all was being able to hear everything anyone did or said outside or even in the rooms below. The people all seemed lovely but it was rather disappointing.
2024년 1월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 22일
Thank you for taking the time to share your feedback about your recent stay. We apologize for the challenges you experienced with the temperature, the water temperature, and the noise disturbance. Your comments are valuable, and we will address these issues to improve the overall guest experience. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying stay in the future.

10/10 - 훌륭해요

Stacy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic comfortable spacious rooms and super convenient location!
2024년 1월에 2박 숙박함
답변 제공: LVR Representative 님, 2024년 1월 22일
Thank you for your fantastic review! We're thrilled to hear that you found our rooms comfortable, spacious, and enjoyed the super convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay.

6/10 - 괜찮아요

Ariel

2024년 1월에 1박 숙박함
답변 제공: LVR Representative 님, 2024년 2월 5일
Thank you for taking the time to provide your feedback. If there's anything specific you would like to share or discuss regarding your stay, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to welcome you back in the future.