책상, 노트북 작업 공간, 방음 설비, 다리미/다리미판

퀄리티 인 & 스위트 에어포트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 에어포트
3100 Queen City Drive, Charlotte, NC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 325개" "
평점 8 - 좋아요. 1008개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 186개" "
평점 4 - 별로예요. 1008개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 132개" "

7.2/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

uibang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Charlenne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
✨️Free Airport shuttle ✨️
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Lisa

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jenny

연인과의 여행
Buena
2024년 4월에 1박 숙박함

8/10 - 좋아요

Carl

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of desk clerks acteddisinterested when wew arrived. Ohers were very friendly and helpful! Breakfast area and employees wee alert and responsible in refresing food items.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing!
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

DONNA 님, Lake Villa

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hanging wires, pool closed, breakfast disappointed
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brandin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not enjoy my stay young lady at the desk was great other employees made me and my wife uncomfortable
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jocelyn

별로예요: 숙박 시설 상태 및 시설
I wasn't aware this was a motel-style property. I arrived later than expected but the front desk staff was accommodating and welcoming. I didn't like staying on the first floor since I am a woman and was traveling alone. The room was clean. If I need somewhere to stay for a day before going to the airport, I would consider this property again.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Caridad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean bed good confort
2024년 4월에 2박 숙박함

4/10 - 별로예요

B. Dan

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is run-down and dirty.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience with the property. Your feedback is important to us, and we're committed to addressing any issues to improve our guests' experience. We apologize for falling short of your expectations and would appreciate the opportunity to make things right. Please reach out to us directly so we can better understand your concerns and work towards a resolution. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
front desk clerk actually walked outside with us to point out how to get to our room at check-in
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
That's wonderful to hear! It's always the little gestures, like walking guests to their rooms, that make a hotel stay memorable. It shows a level of care and attention to detail that can really elevate the overall experience. It's great to know that the front desk clerk went above and beyond to ensure you felt welcomed and taken care of from the moment you arrived. Their personal touch definitely made a difference.

2/10 - 너무 별로예요

Andy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did not stay. Gun shots outside our room, a loose door that would not close, location was horrible, homeless scurrying around property and what looked to be prostitutes nearby, and they would not refund us. I would not recommend this hotel to anyone!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy from the outside during the night . 2 times
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience with the noise at night. I understand how disruptive external noise can be, especially when trying to rest. It's important for accommodations to provide a peaceful environment for our guests.If you need any further assistance, feel free to ask.

4/10 - 별로예요

Shannon

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Lori

출장 여행
The room was clean and the bed was comfortable , but the lobby and common areas were dismal. The entrance reeked of cigarette smoke and the shuttle was quite dirty inside.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
It's great to hear that you found the room clean and the bed comfortable. Your comfort during your stay is important, and it's good to know that was met. However, it's disappointing to hear about your experience in the lobby and common areas. The presence of cigarette smoke at the entrance and the dirty shuttle are concerns that we take seriously. Your feedback will be shared with the management to ensure that necessary improvements are made. We hope to have the opportunity to welcome you back and provide a better overall experience. Thank you for taking the time to share your thoughts with us.

8/10 - 좋아요

Tahj

좋아요: 청결 상태, 직원 및 서비스
R
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I spent one nigh and I was very pleased by the level of professionalism of the staff, the ease of getting to and from the property on the shuttle and overall ambience of the place. Not forgetting the affordability. If I ever decide to return to North Carolina on vacation this property will be high on my agenda to stay. keep up the awesome job! Satisfied Customer Caroline
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I hope this message finds you well. I wanted to personally thank you for taking the time to share your recent experience at our property. It truly warms our hearts to hear about your positive encounters during your stay.The entire team is thrilled to learn that you found our staff to be professional and that you appreciated the convenience of our shuttle service. Creating a pleasant and welcoming ambience for our guests is always our top priority, so it's incredibly rewarding to know that this resonated with you.Moreover, we are delighted that you found our accommodations to be affordable, and we are truly honored to be at the top of your list for your future visits to North Carolina. It would be our absolute pleasure to welcome you back whenever your travels bring you our way again.Once again, thank you for your kind words and for choosing to stay with us. Your feedback means the world to us, and we can't wait to have the opportunity to host you again in the future.

10/10 - 훌륭해요

Brendalyn

좋아요: 청결 상태, 직원 및 서비스
The staff exceeded my expectations they were friendly, mannable, and helpful. I recommend Quality inn anyday. I will return
2024년 4월에 3박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
We are thrilled to hear that your experience at Quality Inn surpassed your expectations! Our staff takes great pride in providing friendly, accommodating, and helpful service to all our guests. Thank you for recommending us, and we're looking forward to welcoming you back on your next visit. Your kind words mean a lot to us, and we appreciate your support.

10/10 - 훌륭해요

Steven 님, Canmore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Charlotte airport so it was clean and convenient. Great for a quick stay before travel.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
We're glad to hear that you found our hotel close to the Charlotte airport clean and convenient for your needs. It's wonderful to know that you found it to be a great option for a quick stay before traveling. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

FRANC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice home
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm glad to hear that you found the hotel very nice! It's always wonderful to receive positive feedback. If there's anything else you'd like to share about your experience, please feel free to reach out. Thank you for taking the time to leave your review!

6/10 - 괜찮아요

Sandra

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
it smells really bad, they gave me a room that seemed clean but smelled very bad, the bed was sweaty and marked, they made it but they didn't change it, next to the elevator full of use Condon Wass very disgusting, the toilet was all urine on the part where you sit, I was about to leave but the person in from desk changed me for another cleaner room. Afther my luggage was in the room my and my children use the stairs to avoid see those things this. place is jus for sleep that was my purpose I need to be in Charlotte for 3 days in a fordable place I can park my vehicle that is.
2024년 4월에 2박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience at the hotel. It sounds like you encountered several issues that made your stay very unpleasant. It's unacceptable that the room was not properly cleaned and that the odor was so bad. I'm glad to hear that the staff was able to find you a cleaner room after your initial disappointment. It's also concerning that the common areas were not maintained well. I hope the rest of your stay was more comfortable. Thank you for sharing your experience.

6/10 - 괜찮아요

Adele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff are really really nice. Very good people I felt. There was construction noise through the night which kept me awake. Maybe I was on the highway side. Any that did suck, but overall I will stay again, because of the price point, breakfast in am, etc. staff.... and next time I will see if I can get a quieter room and will bring ear plugs.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that our staff left such a positive impression on you! We always strive to provide a welcoming and friendly atmosphere for our guests.We're truly sorry to hear about the inconvenience caused by the construction noise. We completely understand how that could affect your stay, and we appreciate your understanding regarding this matter. We'll definitely take your feedback into consideration and do our best to accommodate your request for a quieter room on your next visit.We're glad to hear that you found value in our price point and enjoyed our breakfast offerings. We look forward to having the opportunity to welcome you back and provide you with a more peaceful and enjoyable stay. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

10/10 - 훌륭해요

Farah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a nice stay with us! Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back for another fantastic stay in the near future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was easy to check in and the hotel has an airport shuttle
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
We're thrilled to hear that you found the check-in process to be effortless and that you were able to take advantage of the hotel's convenient airport shuttle service. Our team works hard to ensure a seamless and comfortable experience for all our guests, and we're glad to see that reflected in your stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

4/10 - 별로예요

Nicolas

별로예요: 숙박 시설 상태 및 시설
Get what you pay for
2024년 3월에 3박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
We appreciate your feedback. We strive to offer the best value for our customers, and we're glad to hear that you feel you're getting what you pay for. If there's anything specific you think we could do to improve, we'd love to hear more. Your input helps us ensure we're meeting and exceeding expectations.Thanks again for taking the time to share your thoughts!

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family and I were comfortable and satisfied with our stay at Quality Inn!
2024년 3월에 3박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm thrilled to hear that you and your family had a comfortable and satisfying stay at Quality Inn! It's always great to know that our guests have had a positive experience. If there's anything specific that made your stay memorable, or if you have any suggestions for how we can make future stays even better, we'd love to hear from you. Thank you for choosing Quality Inn, and we hope to welcome you back again soon!

6/10 - 괜찮아요

Swetha

단체 여행
좋아요: 직원 및 서비스
Shower speed is low.
2024년 4월에 3박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
Please accept our sincere apologies for the inconvenience caused by the weak water pressure in the shower. We understand that this can be frustrating, particularly when you are seeking a refreshing and efficient shower experience. Rest assured, we are committed to resolving this issue and will make every effort to replace the shower heads. We hope that your next visit will be more satisfactory.

8/10 - 좋아요

Torrance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

pepper

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was fine
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
Thank you for choosing our hotel for your stay. We appreciate your feedback and are committed to providing you with the best possible experience. If there are any specific areas you would like to see improved or expanded upon, please let us know.

8/10 - 좋아요

Sabrina 님, LakeView

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Steps and balcony look like they are ready to cave in
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm truly sorry to hear about your concerns regarding the structural integrity of the steps and balcony.Your feedback is incredibly important to us, and I want to assure you that we take matters of safety and quality very seriously. We will promptly investigate the issues you've raised and take the necessary steps to address them. Please accept our sincerest apologies for any inconvenience this may have caused. If you have any further details or would like to discuss this matter in more depth, please don't hesitate to reach out to us directly. We genuinely appreciate your feedback and the opportunity to make things right.Since you checked out, some of the steps have already been fixed

8/10 - 좋아요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you! It was great!
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
Your appreciation is truly valued. I'm delighted to hear that you had a great experience. Thank you for acknowledging the effort; it means a lot.

10/10 - 훌륭해요

Hascheley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience
2024년 2월에 3박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast didn’t start till 7, the transportation to airport was great, rooms stunk, parking lot and sidewalk was dirty.
2024년 3월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience during your stay. It's disappointing that the breakfast didn't commence until 7, and I understand the importance of a prompt start to the day. While I'm pleased to hear that the transportation to the airport met your expectations, it's regrettable that the rooms didn't meet the standards we strive for. Additionally, I apologize for the condition of the parking lot and sidewalk. Your feedback is invaluable and will certainly be addressed to ensure a more seamless experience for future guests. Thank you for bringing these matters to our attention.

6/10 - 괜찮아요

Sophia

좋아요: 직원 및 서비스
2024년 3월에 7박 숙박함

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was clean
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Diego 님, long beach

Extremely noisy, cheap hotel with sketchy people blasting car stereos at 3 am
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience. It's disheartening to learn that the ambiance of the hotel did not meet your expectations, and I understand how disruptive noise can be, especially in the wee hours of the morning. Your feedback is crucial in helping us reassess and improve the overall experience for our guests. We always strive to create a serene and welcoming environment for our patrons, and I apologize that we fell short in this instance. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Zuleira

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Gregory 님, Atkins

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Doing construction in the parking area right behind our room at night. Beeping backup alerts were going from midnight until 5:15 am when we left. Not much sleep there. What a travesty.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm truly sorry to hear about your experience with the disruptive construction work in the vicinity of your room. It's regrettable that the incessant beeping and nighttime activity severely impacted your ability to rest. Your description indeed paints a distressing picture of the situation, and I can only imagine how frustrating it must have been to endure such a disturbance throughout the night. Please be assured that I will bring this matter to the attention of the relevant management to prevent such inconveniences from recurring in the future.

6/10 - 괜찮아요

Tristan 님, Waxahachie

출장 여행
좋아요: 직원 및 서비스
My non-smoking room definitely smelt like smoke immediately upon entry and while included breakfast is appreciated the selection was fairly limited, waffles, oatmeal, breads and coffee was about all that was offered.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience at the hotel. It's disappointing that your non-smoking room had an odor of smoke, and I understand how this could detract from your stay. Additionally, while the complimentary breakfast was appreciated, it seems that the variety of options was somewhat limited, which may have impacted your overall enjoyment of the meal. Your feedback is valuable, and I will ensure that it is shared with the management to address these concerns and improve the quality of the experience for future guests. Thank you for taking the time to share your thoughts.

8/10 - 좋아요

Tammy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was nice and clean
2024년 3월에 1박 숙박함

8/10 - 좋아요

XIONGZI

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스
Property and location are great. Room was spacious, clean, and comfortable. Was disappointed that the pool area was closed, I just wanted to sit outside in the sun. Appreciated the airport shuttles and breakfast in the morning. All in all, was a great place to stay one night for the price.
2024년 4월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
We are delighted to hear that you found the property and its location to be exceptional. It's wonderful to know that you found the room to be spacious, immaculate, and cozy, as we take great pride in providing a comfortable and pristine environment for our guests.We understand your disappointment regarding the closure of the pool area, and we sincerely apologize for any inconvenience this may have caused. We strive to ensure that all our amenities are available for our guests' enjoyment, and we regret that we fell short in this regard during your stay.It's fantastic to hear that you appreciated our airport shuttles and enjoyed the breakfast we provided in the morning. We always aim to offer convenient and value-added services to enhance our guests' experience.We are truly grateful for your kind words and are thrilled to learn that you found your stay to be great value for money. It was a pleasure to have you with us, and we hope to welcome you back for another exceptional experience in the future.

4/10 - 별로예요

Carlos

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were not cleaned as expected, bed sheets nor fresh cleaned, beds needs to be queen zise as it is published and there are roaches in rooms.
2024년 3월에 2박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about your experience with the cleanliness of the rooms and the bedding. Rest assured, I understand the importance of a pristine and comfortable environment when staying at a hotel. It is regrettable that the standard of cleanliness fell short of expectations, and I truly empathize with your disappointment.Please allow me to apologize for any inconvenience caused by the condition of the rooms. Your feedback is incredibly valuable, and I will ensure that it is shared with the appropriate team to address the issues you've highlighted. We continuously strive to uphold the highest standards of cleanliness and comfort for our guests, and your comments will certainly aid us in improving our services.If there is anything else you would like to share or if there are specific details you wish to discuss further, please do not hesitate to reach out. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to restore your faith in our establishment during any future visits.

8/10 - 좋아요

Patricia

Very good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Eva

2024년 3월에 1박 숙박함

8/10 - 좋아요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I could not control the air conditioning and I was not on in my unit. The property is clean and the staff was helpful. I did not report the air because it was late and already switched rooms because the first room was missing a shower curtain.
2024년 3월에 1박 숙박함
답변 제공: shyam verma 님, 2024년 4월 14일
I'm sorry to hear about the inconvenience you experienced with the air conditioning in your unit. It's great to know that you found the property clean and that the staff were helpful during your stay. It's unfortunate that you had to switch rooms due to the missing shower curtain. Your feedback is valuable to us, and we'll address the air conditioning issue to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

6/10 - 괜찮아요

Carlos

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches in the room, bed sheets not fresh cleaned and old blankets. Beds are not queen zise as it is published. The staff not friendly.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Manish

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함