Hi Shara,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and would like to address the concerns you raised.Regarding the issues with the TV and room phone, our maintenance team is committed to promptly addressing any technical issues that arise. We will investigate the matter to ensure that such problems are resolved and do not impact future guests.We understand that the construction noise near your room was disruptive and affected your sleep. While we strive to minimize any disturbances, it is sometimes beyond our control. It is important to us that our guests have a comfortable and enjoyable stay. We will take your feedback into consideration as we continue to improve our facilities and services.We value your business and appreciate your feedback. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a more positive experience in the future.

Hi Evelin,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Laura S, We appreciate your feedback and apologize for falling short of your expectations. Your comments will be shared with our team to improve our services. Your comfort is important to us, and we regret if we failed to meet your standards this time. We hope you can give us another chance to provide you with a more enjoyable stay.

Hi Danell,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Cody,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Nadja,Thank you for your positive feedback regarding the breakfast and the cleanliness of our swimming pool. We are glad to hear that you enjoyed the variety in the breakfast options, and we strive to provide a satisfying dining experience for our guests.We also take pride in maintaining a clean and well-maintained swimming pool for our guests to enjoy. It's great to know that you found it to be in good condition during your stay.Regarding the lack of nearby amenities, we apologize if it was not what you expected. We understand that proximity to attractions and services can enhance the overall experience. While our hotel may be situated in a quieter area, we do our best to provide on-site amenities and services to ensure a comfortable stay for our guests.We appreciate your feedback and will take it into consideration as we continue to evaluate and improve our offerings. If you have any further suggestions or if there is anything else we can assist you with, please feel free to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi Ulises Cuevas,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Waleed,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Jennifer,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Kelli,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We appreciate hearing about your experience, although we're sorry to learn that it fell short of your expectations. We'd like to address some of the concerns you raised.Regarding the availability and assistance of our staff, we strive to provide attentive and friendly service to all our guests. While we regret any inconvenience you experienced, we would like to assure you that we take guest satisfaction seriously and will review our staffing procedures to ensure that assistance is readily available when needed.We apologize for any maintenance issues you encountered in your room, such as water damage. Our team works diligently to maintain our facilities, and we will investigate these specific issues to address them promptly and prevent any recurrence.Regarding the noise from the adjacent convention center, we understand that it can be disruptive. We make efforts to minimize any disturbances and aim to strike a balance between hosting events and ensuring a peaceful environment for our guests. We apologize for any inconvenience caused by the noise and appreciate your understanding.As for our policies on sheet changes, towel availability, and pool usage, we apologize if they did not meet your expectations. Our policies are designed to balance guest needs and operational efficiency, and we will review them to ensure they align with our guests' preferences and expectations.We appreciate your feedback, as it provides valuable insights into areas where we can improve our services and facilities. We take pride in the Hyatt brand and strive to deliver exceptional experiences. Your comments will be shared with our management team for evaluation and improvement.We value your patronage and hope that you will consider giving us another opportunity to provide you with a more enjoyable stay.

Hi Ebonese Pierce,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Jeyauni,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Rachel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Minor, We thank you for sharing your feedback with us and apologize for any inconvenience you may have experienced during your stay. We have forwarded your comments to our housekeeping team for further review and improvement. Should you have any future concerns, please do not hesitate to contact our management team directly.

Hello Huan, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Nichol,We appreciate your positive feedback on our cleanliness standards. If there's anything else we can do to enhance your future stays, please reach out to us.

Hello Leslie, We appreciate your feedback and apologize for any inconvenience you experienced. We encourage guests to reach out to our management directly for any concerns during their stay to ensure a comfortable experience in the future.

Hello Crystal,We appreciate your feedback on the cleanliness of our hotel. Your comments have been noted for our continuous improvement. We hope to welcome you back in the future for an even better experience.

Hi Sam,Thank you for providing feedback on your recent stay at our property. We appreciate your comments as they assist us in identifying areas where we can improve our facilities and services.We understand the importance of a well-maintained and comfortable bathroom, and we regret that we fell short in this regard. Your feedback will be shared with our maintenance team to address these issues promptly.We apologize for the lack of sufficient towels and the flat pillows. We strive to provide an ample supply of towels for our guests, and we will ensure that this is addressed with our housekeeping team. Additionally, we appreciateyour feedback about the pillows, and we will take it into consideration as we evaluate our bedding options to provide a more comfortable experience for our guests.We also apologize for the noise issue you experienced in the hallways. We understand that a peaceful environment is vital for a good night's sleep, and we will explore ways to minimize noise transmission and enhance the overall soundproofing of our property.We regret that the couch in your room was not comfortable and showed signs of wear. Your feedback will be taken into account as we assess the condition and comfort of our furniture to ensure that our guests have a pleasant and relaxing stay.Furthermore, we apologize for the non-functional lamp in your room. We will address this issue promptly with our maintenance team to ensure that all amenities are in proper working order.We appreciate your patience and understanding while we work to improve these areas. Your satisfaction is important to us, and we value your feedback as it helps us enhance our guests' experiences

Hi William,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments, as they help us identify areas where we can improve our guests' experiences.We apologize for the disturbance caused by the noise from the ice machine near your room. We understand that the early morning noise disrupted your sleep, and we regret any inconvenience it may have caused.Ensuring a peaceful and comfortable stay for our guests is important to us, and we apologize for falling short in this instance. We will look into the noise issue and take steps to address it to prevent similar occurrences in the future.We appreciate your understanding and patience, and we hope that despite this inconvenience, you were able to enjoy your overall stay with us. If there is anything else we can do to make it up to you or if there are any further comments you would like to share, please feel free to reach out to our customer service team.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

HiThank you for sharing your feedback about your recent stay at our hotel. We appreciate you taking the time to express your concerns, as it allows us to address the issues raised and work towards improving our services.We understand that the issues in your room is a distressing experience, and we apologize for any inconvenience and discomfort it caused you and your family. We take the cleanliness and comfort of our rooms very seriously, and we have strict protocols in place to prevent such occurrences. However, as with any property, occasional issues may arise, and we regret that we fell short in this instance.Upon receiving your complaint, our staff did their best to assist you within the limitations of room availability. While we understand your desire to be moved to a different room, unfortunately, it was not possible at that particular time. We apologize for any frustration or inconvenience this may have caused.We are sorry to hear that you felt the manager's attitude was not satisfactory. Our team is trained to provide courteous and empathetic service, and we will address this matter internally to ensure consistency in our interactions with guests.Regarding your refund and the lack of response from management, we apologize for the delay and any inconvenience it may have caused. Our corporate team is working diligently to address your concerns and process your refund as quickly as possible.We value your feedback, and we will use it as an opportunity to improve our services and prevent similar issues from occurring in the future.While we understand that your trust in our brand has been shaken, we sincerely hope that you will reconsider and give us another chance to provide you with the exceptional experience that so many of our guests have come to expect.If there is anything else we can do to address your concerns or if you have any further comments, please feel free to reach out to our customer service team.Thank you once again for sharing your feedback, and we appreciate your understanding.

Hi Ashley,Thank you for your wonderful feedback regarding your frequent stays at our hotel in Houston. We truly appreciate your loyalty and are delighted to hear that we have become your favorite hotel in the area.We are glad to know that our location near the airport, downtown, museums, and the interstate has been convenient for you and your family. We understand the importance of accessibility and proximity to key attractions when choosing accommodations, and we strive to provide a convenient location for our guests.It's fantastic to hear that you find our hotel to be clean. We have high standards of cleanliness and take pride in maintaining a well-kept environment for our guests to enjoy.We appreciate your kind words about our friendly staff. Providing excellent customer service is a top priority for us, and we are thrilled that our team has made a positive impression on you.Lastly, we are glad to offer breakfast as an additional amenity during your stay. We believe that starting the day with a satisfying meal is essential for our guests, and we are pleased that you have enjoyed this benefit.Thank you for your continued trust in us, and we look forward to welcoming you and your family back on your future visits to Houston.

Hi Jose,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Amber,Thank you for bringing this issue to our attention, and we apologize for the inconvenience you experienced during your stay. We understand that running out of towels and being told to wait for two hours is unacceptable, especially when you were attending a wedding and had limited time.We will investigate this matter thoroughly to determine the cause and implement measures to prevent such situations from occurring in the future.We understand the importance of timely and efficient service, especially during special events like weddings. Please know that your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. If there is anything else we can do to address your concerns or if you have any further comments, please feel free to reach out to our customer service team.We hope you will give us another opportunity to provide you with a more enjoyable and seamless experience during your future stays.

Hello Destinee,We are delighted to hear that you appreciated our clean and peaceful property, and enjoyed the breakfast during your stay. Your feedback is greatly valued as we strive to provide a comfortable experience for all our guests. Thank you for sharing your positive experience with us.

Hi Ivania,Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your comments and value your perspective.We understand that your experience may have met your expectations based on the price you paid. While we strive to provide a comfortable and enjoyable experience for all our guests, we acknowledge that different preferences and expectations may vary. We continuously evaluate our offerings and services to ensure they align with the value we aim to provide.If there are any specific areas where you feel we can improve, we would greatly appreciate any additional feedback you can provide. Your input is important to us as we work towards enhancing our guests' experiences.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Hi Khanh,Thank you for sharing your feedback on our building. We appreciate your comments, and we strive to provide a pleasant experience for all our guests.If there are any specific areas where you feel we can improve, or if there are any suggestions or concerns you would like to share, we would greatly appreciate hearing from you. Your feedback helps us identify areas for enhancement and ensures that we continue to meet the expectations of our valued guests.Thank you for choosing our establishment, and we hope to have the opportunity to serve you again in the future.

Hi Khiyel,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Jasmine Ciara,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hello Martin,We are glad to hear that you enjoyed the quiet ambiance and convenient location of our hotel during your stay. Providing a peaceful and clean environment for our guests is a top priority for us, and we are pleased that this was reflected in your experience. Should you have any further feedback or need assistance, please feel free to reach out to our management team.

Hi Robyn,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hello Eldridge,Thank you for sharing your feedback with us. We're pleased to hear you had a positive experience during your stay at our hotel. Your satisfaction is our priority, and we hope to welcome you back again in the future.

Hello Janyla, We appreciate your feedback and are sorry to hear about your experience. Your comments will be shared with our team for further improvement. Should you have any direct concerns, we kindly recommend you contact our management for further assistance.

Hi Paul,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Joly,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Donovan,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our establishment to be a cozy spot, perfect for a few days of relaxation.We're glad that you enjoyed our continental breakfast. We understand the importance of starting the day with a satisfying meal, and we're delighted that our breakfast offerings were convenient and helped you save some money. Providing excellent service and value to our guests is a top priority for us.We appreciate your positive comments and are grateful for your feedback. Should your travels bring you back to the area, we would be thrilled to welcome you once again for another enjoyable stay.

Hi Ivette,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our establishment to be a cozy spot, perfect for a few days of relaxation.We're glad that you enjoyed our continental breakfast. We understand the importance of starting the day with a satisfying meal, and we're delighted that our breakfast offerings were convenient and helped you save some money. Providing excellent service and value to our guests is a top priority for us.We appreciate your positive comments and are grateful for your feedback. Should your travels bring you back to the area, we would be thrilled to welcome you once again for another enjoyable stay.

Hi Troy,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your honesty and for highlighting areas where we can improve.We apologize if the mattress, drawers, and shower did not meet your expectations. Ensuring the comfort and functionality of our amenities is important to us, and we will take your comments into consideration as we assess areas for improvement.We value your feedback as it helps us identify areas where we can make enhancements to enhance the overall guest experience. Your satisfaction is our top priority, and we will use your feedback constructively to make necessary improvements.If there is anything else we can assist you with or if you have any additional comments, please feel free to let us know. We value your business and hope to have the opportunity to provide you with an improved experience in the future.

Hi Pamalyn,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you had a positive experience and enjoyed our nice rooms, good breakfast, and the friendly staff.We strive to provide comfortable and well-appointed rooms for our guests, and we are glad that you found them to be to your liking. Additionally, we are pleased to hear that you enjoyed our breakfast offerings. We believe that a good breakfast is an essential part of a great stay.We appreciate your kind words about our staff. Our team is dedicated to providing exceptional service and ensuring that our guests have a pleasant and memorable experience. Your compliments will be shared with them, and we know they will be thrilled to hear that their efforts were appreciated.Thank you once again for your positive feedback. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.

Hi Ebonie,We are sorry to hear that you found both of the rooms to be filthy during your stay. Ensuring a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we fell short of this standard in your case. We take your feedback seriously, and we will investigate the matter with our housekeeping team to address the cleanliness issues you encountered.We apologize for any inconvenience or discomfort this may have caused you. Your satisfaction is important to us, and we will take immediate action to rectify the situation and prevent similar incidents from occurring in the future.We appreciate you bringing this matter to our attention. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and the opportunity to make amends.We hope you consider giving us another chance to provide you with a significantly improved experience in the future.

Hello Rudy,We are thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another fantastic stay!

Hello Maria Dolores Enriquez,Nos complace saber que disfrutaste de tu estancia con nosotros y que encontraste nuestro servicio y comodidades satisfactorios. Agradecemos tu recomendación y esperamos tener el placer de darte la bienvenida nuevamente en el futuro.