Dear Casey, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Dounia Acimovic, GM

Dear Cal, We are so appreciative of your review. My sincere apologies for the frustration you experienced due to parking. In the Edmonton Downtown area, valet parking is the standard; it is convenient for our guests and still allows them access to their car 24 hours per day. We are glad to offer our guests one option without worrying about city limitations or towing. Thank you for taking the time to write and we look forward to seeing you again. Best, Dounia Acimovic

Dear Colby, Thank you for staying with us and we appreciate your feedback. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon. Sincerely, Dounia Acimovic, GM

Dear Amanda, We love hearing that you had a great stay. It was our pleasure hosting you, and we look forward to your return. Thank you for choosing us. Best, Dounia Acimovic, GM

Dear Tarynne, We always strive to leave a lasting impression, so I apologize that your recent experience with us was just okay. However, your feedback is highly appreciated as it helps us identify our strengths and weaknesses and, ultimately, improve our services. Thank you for being a return guest and taking the time to share your review with us. Sincerely, Dounia Acimovic, GM

Dear Lacey, We are so glad to have had the opportunity to host you! Your kind feedback and positive review mean the world to us. We would love to welcome you back anytime you find yourself in the area. Best, Dounia Acimovic, GM

Dear gordon, We sincerely appreciate your thoughtful review and are thrilled to hear that your stay was enjoyable. Your kind words mean the world to us and we warmly invite you to return for another wonderful experience. Thank you! Best, Dounia Acimovic, GM

Dear Crystal, Thank you for reviewing and recommending our hotel and associates. I'm pleased to hear that our staff's friendly service exceeded your expectations and made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Dounia Acimovic, GM

Dear Melissa, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Dounia Acimovic, GM

Dear Kirby, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Dounia Acimovic, GM

Dear Andrew, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Dounia Acimovic, GM

Dear Tyra, We are happy to hear that the hotel and staff exceeded your expectations. I am sorry that other aspects of your stay, mainly the temperature in your room, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Sincerely, Dounia Acimovic, GM

Dear Evan, Thank you for choosing to stay at our Courtyard by Marriott. Although we are sorry you didn't find us a good value, we appreciate you taking the time to share your feedback with us. We value the opinions of our guests, both positive and negative, as they help us to improve our service. Once again, thank you for sharing your review with us. Sincerely, Dounia Acimovic, GM

Dear Li, While it was not perfect, I am happy that your stay was pleasant. Thank you so much for your valuable feedback and for choosing our Courtyard by Marriott. We look forward to welcoming you back for a flawless experience in the future. Best, Dounia Acimovic, GM

Dear Amber, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Dounia Acimovic, GM

Dear Simon, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Dounia Acimovic, GM

Dear Lexi, I'm sorry you felt the need to rate us poorly. Our goal is to provide every guest with an exceptional stay, but unfortunately, we fell short in your case. Thank you for being our valued guest, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Dounia Acimovic, GM

Dear Nadine, Thank you for your compliments and for choosing our Courtyard by Marriott. It is rewarding to hear that our convenient location and clean accommodations made for a good trip overall. We welcome the feedback, both positive and opportunities for improvement, as these foster change for future stays. Best, Dounia Acimovic, GM

Dear Karen, We are happy to hear from you and value your kind review. It is encouraging to know that you enjoyed our service, but I'm sorry for the maintenance issues you experienced. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip. Sincerely, Dounia Acimovic, GM

Dear Devon, Our location is definitely one of the best attributes of our Courtyard, and I am glad it was a perfect fit for your stay. Thank you for your patronage and for taking the time to share your experience with this review. It was our pleasure to host you, and we hope to do so again. Best, Dounia Acimovic, GM

Dear Jhames, We strive to provide our guests with exceptional service that keeps them returning to our Courtyard by Marriott, so we hope you will be back. Thank you for your support! Best, Dounia Acimovic, GM

Dear Shelby,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back. Best, Dounia Acimovic GM

Dear Brenna, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and I’ve taken note of your comments regarding the lapse in service you encountered. We hope to see you back anytime you return to the area. Sincerely, Dounia Acimovic, GM

Dear Krista, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and we look forward to your return. Best, Dounia Acimovic, GM

Dear Ellyn, We are very glad that you enjoyed your convention and appreciate your compliment. We hope to see you again, and thank you for staying with us. Best, Dounia Acimovic, GM

Dear Bruce, We appreciate all compliments, but it is especially heartening when you praise our staff. They embody hospitality in every aspect of our hotel, making it a delightful place to stay. Your review is highly valued, and we look forward to welcoming you back soon. Best, Dounia Acimovic, GM

Dear Lori, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Dounia Acimovic, GM

Dear Mei, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, helps guide our team, who strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Sincerely, Dounia Acimovic, GM

Dear Ji, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Dounia Acimovic, GM

Dear Rick, I am glad to know that you enjoyed your visit. Our staff members proudly represent our hotel, and that fact shines through daily. We value your feedback and your patronage. Whether your next trip here is for business or pleasure, I hope you will choose to stay with us again. Best, Dounia Acimovic, GM

Dear Barry, We appreciate you choosing Courtyard by Marriott and sharing your thoughts regarding your stay. Parking in the Edmonton Downtown area is valued at a premium and, unfortunately, all hotels in the area are subject to parking costs for the upkeep of the parking areas. We hope you will continue to stay downtown and choose our hotel when you do. Best, Dounia Acimovic, GM

Dear Kimberly, Comfortable. Warm. Top-notch. If our guests used only a few words to describe our Courtyard by Marriott, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, Dounia Acimovic, GM

Dear Lee Ann,Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your taking the time to review our hotel and hope to better serve you upon your return to the area.Sincerely,Dounia AcimovicGeneral Manager

Dear Viola, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Dounia Acimovic General Manager

Dear Robert, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back soon. Best, Dounia Acimovic General Manager

Dear Julie,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies you experienced climate control issues; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely,Dounia AcimovicGeneral Manager

Dear Ilker, I'm sorry for your recent experience; we certainly did not want to leave you with a poor impression. We do our very best to accommodate special requests such as late check-outs, but we are not always able to do so. I'm sorry we disappointed you. I wish to thank you for all your valuable comments as they allow us to monitor and improve our guest experience. Thank you for being our guest, and we hope to see you again soon. Sincerely, Dounia Acimovic General Manager

Dear Penny, I am disappointed that you did not enjoy your stay. We do all we can to provide a pleasant overnight experience, so I regret we let you down. We appreciate your feedback and hope to better serve you in the future. Sincerely, Dounia Acimovic General Manager

Dear lynn, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your feedback, both positive and areas for improvement, as it helps us to serve our guests better. Best, Dounia Acimovic General Manager

Dear Ken,Thank you for taking the time to share your review. We're pleased to hear that our amenities and friendly staff made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon.Best,Dounia AcimovicGeneral Manager

Dear Rachel, Thank you for staying with us. The staff works hard to try and provide every guest with an exceptional experience and your sincere feedback, including areas for improvement, helps us to achieve that goal. We humbly thank you for staying with us and for recommending our Courtyard by Marriott. We look forward to your next visit. Best, Dounia Acimovic General Manager

Dear Mary,We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon.Best,Dounia AcimovicGeneral Manager

Dear Jennifer, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. What you experienced is not typical and I hope we have the chance to better serve you on a return visit. Thank you for choosing us. Sincerely, Dounia Acimovic General Manager