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스테이브리지 스위트 롤리 더럼 에어포트, IHG 호텔 여행 후기

3 out of 5
스테이브리지 스위트 롤리 더럼 에어포트, IHG 호텔
1012 Airport Blvd, Morrisville, NC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 397개 이용 후기 중 240개" "
평점 8 - 좋아요. 397개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 397개 이용 후기 중 31개" "
평점 4 - 별로예요. 397개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 397개 이용 후기 중 17개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Hyon Seok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체적으로 만족스러웠으나 check out시 프런트 직원이 너무 불친절하였음
답변 제공: General Manager 님, 2016년 12월 21일
Thank you for your feedback. We are happy that you enjoyed your stay, and we will work with our staff to improve going forward. Safe travels!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
RDU 공항 이용 편리
셔틀 버스의 운행으로 이동시 편리합니다.

10/10 - 훌륭해요

Shailesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really in a good shape and the the entire staff was cooperative and friendly. Room service was prompt. They even offered complimentary dinner every alternate evening. I would definitely stay there when I visit Raleigh next time.
답변 제공: GM 님, 2024년 3월 15일
Dear ShaileshThank you for taking the time to tell us about your stay we look forward too seeing you on your next visit.

10/10 - 훌륭해요

Jad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Jad Thank you for taking the time to review our hotel.

10/10 - 훌륭해요

Brad

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 2박 숙박함
답변 제공: Gm 님, 2024년 2월 2일
Dear Brad thank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Robin

2023년 8월에 1박 숙박함
답변 제공: Gm 님, 2024년 2월 2일
Dear RobinThank you for taking the time to tell us about your stay.

10/10 - 훌륭해요

Nanette 님, Polk City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will highly recommend this place. Great stay😊
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Dear Nanette Thank you for taking the time to tell us about your stay we value feedback like yours to improve our service.

8/10 - 좋아요

Ashlie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Check in was super easy and got to check in an hour early, room was great size however the sofa bed was very wore out so much so my children refused to sleep on it, and the kitchen area floor was very weak and the tiles where cracked! However we were able to make it work and let the desk know. The buffet breakfast was amazing!!!
2023년 12월에 1박 숙박함
답변 제공: Gm 님, 2023년 12월 11일
Dear AshlieThank you for taking the time to tell us about your stay here at the Staybridge Suites.

8/10 - 좋아요

Jason

2023년 11월에 1박 숙박함
답변 제공: Gm 님, 2023년 12월 11일
Dear JasonThank you for taking the time to tell us about your stay here with us at the Staybridge Suites we use feedback like yours to improve our services

10/10 - 훌륭해요

Deana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Thank you.

6/10 - 괜찮아요

Mary

좋아요: 청결 상태
Elevators did not work during our entire weeklong visit. Ice maker in refrigerator did not work. Reported to manager; was told it would be fixed the next day. Nothing happened. Repeatedly had to request for coffee in room.
2023년 10월에 7박 숙박함
답변 제공: GM 님, 2023년 10월 26일
Dear Mary, I want to apologize for the inconvenience you experienced during your stay, Staybridge prides itself on making sure all of our guests enjoy their stay.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very courteous staff. room was quiet, comfortable bed, great shower. breakfast was one of the better ones I've had at hotels. a decent amount of space inside and outside to hang with friends/family. close & convenient parking
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 11월 1일
Dear LisaThank you for taking the time to tell us about your stay.

8/10 - 좋아요

Richard

2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 19일
Dear RichardThank you!

8/10 - 좋아요

Kenneth

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, Comfortable and large rooms
We loved the setup and comfort of the rooms. The staff was extremely friendly and helpful. The cost of the rooms was reasonable and the location was good. I would stay here again when we are in the area.
2023년 10월에 4박 숙박함
답변 제공: GM 님, 2023년 10월 19일
Dear KennethThank you for taking the time to tell us about your stay at The Staybridge Suites we value feedback like yours to continue to improve our service.

10/10 - 훌륭해요

Kenneth

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 13일
Dear Kenneth Thank you for taking the time to tell us about your Stay we appreciate your feedback.

6/10 - 괜찮아요

Cathi

가족 여행
We checked in for one night prior to a trip to Phoenix. We elected to take advantage of the Park and Stay feature. The desk attendant that checked is in failed to book the airport shuttle for the next morning so we ended up being late to the flight. While we were gone, our vehicle had a window smashed in. Fortunately nothing was stolen but it was incredibly upsetting to return from vacation to a damaged vehicle. No attempt was made to contact us to tell us about the vehicle and the overall attitude by the property was, “Sorry about your luck”. 10/10 would NEVER recommend.
답변 제공: GM 님, 2023년 10월 12일
Dear Cathi, I want to thank you for your feedback, I was out of the office during the incident and was unable to contact you to make you aware of what had happened. I want to apologize for the inconvenience and the problems you experienced with our shuttle service and know that feedback like yours helps us to improve our service. we hope you give us another chance in the future.

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 편의 시설/서비스
Service and staff was great
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 26일
Dear Kimberly, Thank you for taking the time to tell us about your stay we value feedback like yours to continue to improve, we look forward to your next visit.

4/10 - 별로예요

Lyanne

아이를 동반한 가족 여행
During the first night my infant soiled the crib sheet on the crib provided so I called the front desk to request one. I was informed that they did not have access to crib sheets and only the house keeping staff could get me one. She did offer me a full size sheet. Of course, soft and loose bedding in a crib is dangerous as clearly stayed directly on the crib itself and so I declined. The next morning I called again requesting the sheet and I was once again offered the full sized sheet and then told to call after 1130 since that's when the housekeeping staff would be available. I called again after 1130 and was told someone would leave the sheet in my room. When I got back there was no sheet. Instead there was a full sized fitted sheet wrapped around the crib mattress with a sheet folded and placed on top. Extremely frustrating! I understand that not everyone is aware that many infants die every year from being placed to sleep in a crib containing soft/ loose bedding, however I do not understand how a hotel does not have extra sheets to fit all of the beds provided. Would the hotel accept full responsibility if injury or death resulted from this?My infant had to spend 2 nights sleeping on a dirty crib sheet. Not what I expected from an IHG hotel, especially after learning they joined a government safety campaign back in 2000 to improve crib safety. I was also charged $100 more than stated on my reservation but have yet to receive a receive the email receipt promised.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Mrs. Centeno, I am sorry to hear about your experience at the hotel we pride ourselves on making sure our guests enjoy their stay, I will look into what happened and correct the situation.

10/10 - 훌륭해요

Gertrude

2023년 7월에 7박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear GertrudeThank you for taking the time to tell us about your experience at the Staybridge Suites RDU we Look forward to your next visit.

8/10 - 좋아요

Rokeita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We came to Raleigh for Com a Con.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear RokeitaThank you for taking the time to tell us about your experience at the Staybridge Suites RDU we Look forward to your next visit.

8/10 - 좋아요

Tamara

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
We stayed in the 2 bedroom suite and it was perfect for our family of 6
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear TamaraThank you for taking the time to tell us about your experience at the Staybridge Suites RDU we Look forward to your next visit.

10/10 - 훌륭해요

Tamilselvan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and relaxed stay. Breakfast options were healthy and good.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear Tamilselvan Thank you for taking the time to tell us about your experience at the Staybridge Suites RDU we Look forward to your next visit.

10/10 - 훌륭해요

Urszula 님, Bloomingdale

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big rooms and comfortable. Employees very friendly and helpful. Some of the living room furniture needs updating. General everything was very good.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 14일
Dear UrszulaThank you for taking the time to tell us about your experience at the Staybridge Suites Rdu We look for to your next visit.

10/10 - 훌륭해요

Janeen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great stay, clean and comfortable rooms. Hotel provides Dove products in case you forget to bring your own soaps and lotions. We stayed in a 2 bedroom suite complete with kitchenette, dishwasher, coffee maker and toaster oven. We were very comfy for the 5 day stay. No pool but you can access neighboring pool (Holiday Inn). Full breakfast bar everyday too!!
2023년 7월에 4박 숙박함
답변 제공: GM 님, 2023년 7월 18일
thank you Janeen for taking the time to tell us about your stay.

10/10 - 훌륭해요

Don

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 18일
We appreciate you taking the time to tell us about your stay.

10/10 - 훌륭해요

Mariel 님, Bayboro

2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 18일
Thank you Mariel we appreciate you taking the time to tell us about your stay.

8/10 - 좋아요

fumio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 29일
thank you for your feedback this will help us in the future.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Steve Harp 님, 2023년 6월 6일
Dear LauraThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the 2 room suite. Perfect if you're traveling with 3 or more adults. Staff is very friendly and accommodating and suite is well stocked.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 29일
Dear PaulaThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE. Thank you for an awesome review as well. It's exciting to hear that our staff left a positive mark with our guestsPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Jack

좋아요: 청결 상태
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 29일
Dear JackThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE. Thank you for an awesome review as well. It's exciting to hear that our staff left a positive mark with our guestsPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Rhonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property was very clean but very worn. Needs updated. Limited electrical outlets for charging at bedside. Breakfast is nice but same selections everyday. Would be nice to have some variety for a longer stay. Staff very friendly and helpful.
2023년 5월에 5박 숙박함
답변 제공: Steve Harp 님, 2023년 5월 24일
Dear RhondaThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We will be going through a renovation starting in august, hope you will return to see the new product.

10/10 - 훌륭해요

Phoebe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 16일
Dear PhoebeThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lauren

2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 5월 5일
Dear LaurenThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites.

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
We had the 2Bedroom suite. Stay was nice. Was surprised by the $100/night security deposit but no big deal. Overall nice stay rooms were clean and convenient.
2023년 4월에 2박 숙박함
답변 제공: GM 님, 2023년 4월 30일
Dear JamesThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location near airport. 2 bedroom suite very comfortable. One Bedroom was missing a block out cutain for the window making it very difficult for sleeping with street lighting right out side the window.
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 24일
Dear JanetThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Steve HarpGeneral Manager

8/10 - 좋아요

Tylynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was very friendly and informative. The room was okay and needed a few minir touches. Overall, everything was well. There was alot of construction in the area, making it confusing for the hotel entrance. Also, not any nearby shopping centers for convenience.
2023년 4월에 2박 숙박함
답변 제공: GM 님, 2023년 4월 24일
Dear tylynn,Thank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites,Sincerely,Steve HarpGeneral Manager

10/10 - 훌륭해요

Nicole

2023년 4월에 2박 숙박함
답변 제공: Steve Harp 님, 2023년 4월 21일
Dear nicoleThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at 9194680180 or ssth21@gmail.com.Sincerely,Steve HarpGeneral Manager9194680180ssth21@gmail.com

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and quiet. Room was just what I needed for an extended stay. Friendly and attentive staff. Will definitely stay here again.
2023년 3월에 12박 숙박함

10/10 - 훌륭해요

Anala

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, with super friendly staff, and delicious food. Huge rooms, This hotel has everything. I would recommend it a 100%
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Kevin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
It was hard to see the property from the road because it's behind 3 other properties in front of it. The morning staff was very friendly but the lady checking me i n the night before didn't smile or really greet me. I felt like I was inconvenience to her. The room was clean and neat but tired. Bathroom faucet had very low water pressure, the shower was good, the TP holder was old and needed replacing. The lady who was overseeing breakfast did an excellent job. The road construction out front doesn't do this property any favors.
2023년 2월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 21일
Hello Kevin, Sorry about the inconvenience during your stay. Unfortunately, the city of Morrisville has been doing this construction for quite some time, and is quite draining for all. We are in due time this year getting a complete renovation done to the property hope you can return next year when it is completed and we can give you a more modern property.

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: GM 님, 2023년 2월 21일
Thank you so much for your feedback and hope to see you soon.

8/10 - 좋아요

Janet

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: GM 님, 2023년 2월 21일
Thank you so much for your feedback and hope to see you again soon.

10/10 - 훌륭해요

BEI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
宽敞方便温馨，有家庭氛围。
2023년 2월에 1박 숙박함
답변 제공: Samantha Johnson 님, 2023년 2월 14일
Dear BeiThank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Meryssa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 1월에 1박 숙박함

4/10 - 별로예요

Pamela

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Irma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was very nice and informative. the rooms and beds were very comfortable. No complaints.
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

J A W

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Samantha Johnson 님, 2023년 1월 21일
Dear JAW,Thank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at 919-468-0180 or samantha.johnson@dalyseven.com.Sincerely,Samantha Johnson

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Free Drinks
Nice clean business hotel with free beer and wine in the afternoons! Stay here.
2022년 12월에 2박 숙박함
답변 제공: Samantha Johnson 님, 2023년 1월 21일
Dear David,Thank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites, and if I can be of assistance to you, please contact me directly at 919-468-0180 or samantha.johnson@dalyseven.com.Sincerely,Samantha Johnson

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스
2022년 11월에 1박 숙박함
답변 제공: Samantha Johnson 님, 2022년 12월 7일
Dear Richard,Thank you for taking the time to tell us about your experience at Staybridge Suites RALEIGH-DURHAM APT-MORRISVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Staybridge Suites