야외 수영장

베스트 웨스턴 슬리델 호텔 여행 후기

2.5 out of 5
베스트 웨스턴 슬리델 호텔
120 Taos St, Slidell, LA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 952개 이용 후기 중 386개" "
평점 8 - 좋아요. 952개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 952개 이용 후기 중 126개" "
평점 4 - 별로예요. 952개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 952개 이용 후기 중 66개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

JIN WOO

출장 여행
좋아요: 직원 및 서비스
2020년 2월에 1박 숙박함
답변 제공: Dennis 님, 2020년 2월 11일
Dear Jin Woo, Thank you for taking the time to rate your visit to our hotel location, may you have safe and fun travels until we see you again.

10/10 - 훌륭해요

Sharonda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly enjoyed the experience!
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 18일
Dear Sharonda, we're delighted to hear that you truly enjoyed your experience with us! Providing exceptional service and creating memorable stays for our guests is our top priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future!Warm regards,Aries Connects World

2/10 - 너무 별로예요

Man

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 15일
Dear guest, we're truly sorry to hear about your disappointment with the cleanliness of our hotel. Maintaining high standards of cleanliness is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously, and we will investigate this matter thoroughly to handle any shortcomings and ensure improvements are made. We appreciate your honesty, and we hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards,Aries Connects World

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was so very clean and the staff was courtesy patient kind and sincere.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Deborah, we are thrilled to hear about your positive experience during your stay! Providing a clean and welcoming environment is a top priority for us, and we're delighted that our efforts were reflected in your experience. Additionally, it's wonderful to hear that our staff's courtesy, patience, kindness, and sincerity made a positive impression on you. Your feedback means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us! Warm regards,Aries Connects World

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 27일
Dear Larry, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Warm regards,Aries Connects World

8/10 - 좋아요

Frank 님, Millington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is well maintained but it is an older one. Shower head and water pressure were subpar. Staff were outstanding.
2024년 3월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 25일
Dear Frank, thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you found our hotel well-maintained and our staff outstanding. However, we apologize for any inconvenience you experienced with the shower head and water pressure. Your comments will be shared with our maintenance team for immediate attention. We appreciate your valuable input as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Aries Connects World

2/10 - 너무 별로예요

Tiffany

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The girl was super rude when we checked in, Said Expedia over booked the rooms. I was charged an up charge if I wanted a room. It was late so I had to do it,but I am very upset and if Expedia can't make this right I will no use them to book again.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 18일
Dear Tiffany, we're deeply sorry to hear about your disappointing experience during check-in and with the service provided by our staff. It's certainly not reflective of the level of hospitality we aim to deliver to our guests. We apologize for any inconvenience caused by the overbooking situation and the subsequent upcharge. This is not the standard of service we strive to uphold, and we regret any frustration or inconvenience this may have caused you. We understand your concerns regarding the booking process through Expedia, and we will certainly communicate your feedback to them. We value your patronage and hope to have the opportunity to make it right for you in the future. If there's anything further we can do to handle your concerns, please feel free to reach out to us directly.Warm regards,Aries Connects World

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean inside and out. Nice breakfast all inclusive.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Ian, we're thrilled to hear that you found our hotel clean inside and out and that you enjoyed our inclusive breakfast offerings. Providing a pleasant and comfortable experience for our guests is our top priority. Your positive feedback is much appreciated, and we look forward to welcoming you back for another great stay in the future. Safe travels!Warm regards,Aries Connects World

8/10 - 좋아요

Garrette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very welcoming 😍
2024년 2월에 4박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Garrette,We're thrilled to hear that you had such a positive experience with our staff! Providing warm and welcoming hospitality is a priority for us, and we're delighted that our team made you feel at home during your stay. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable visit!Warm regards,Aries Connects World

10/10 - 훌륭해요

Chace

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It made my trip all that more comfortable
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Hi Chace,We're so glad to hear that our hospitality contributed to making your trip more comfortable! Ensuring our guests' comfort and satisfaction is always our top priority, and we're thrilled that we could play a part in enhancing your overall experience. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another great stay!Warm regards,Aries Connects World

10/10 - 훌륭해요

XIAOMIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is clean and the front desk is friendly. However the sound insulation of the wall appears not good.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 20일
Dear Guest,We're pleased to hear that you found our rooms to be clean and our front desk staff friendly. However, we apologize for any inconvenience caused by the lack of sound insulation in the walls. Your comfort is important to us, and we will address this issue to ensure a more peaceful stay for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience.Warm regards,Aries Connects World

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than housekeeping banging on the door at 8:30 am and again at 9:00am…. Our stay was relatively enjoyable.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 7일
Dear Nicole, thank you for sharing your feedback with us. We're pleased to hear that, other than the early housekeeping disturbances, your stay was relatively enjoyable. We sincerely apologize for the inconvenience caused by the untimely knocks on your door, and we will share this with our housekeeping team to prevent similar occurrences in the future. Your comfort is important to us, and we appreciate your understanding. If there are any specific details you'd like to share or any preferences for your future stays, please feel free to let us know. We hope to have the opportunity to welcome you back for an even more pleasant experience.Warm regards,Aries Connects World

4/10 - 별로예요

Michael

연인과의 여행
별로예요: 직원 및 서비스
Reception was not very professional and the shower was terrible poor pressure and luke warm water
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 6일
Dear Michael, thank you for sharing your experience with us. We sincerely apologize for the shortcomings you encountered during your stay, particularly with the reception and the shower. Your feedback is invaluable as it helps us identify areas for improvement. We assure you that we will handle the issues you mentioned, focusing on enhancing our service and resolving any concerns with water pressure and temperature. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Aries Connects World

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. My king bed felt really clean and cozy. I’m a huge critic of hotel bathrooms and this one was clean. Everything else is extra for me. I would recommend staying here if you’re on the fence!
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 1일
Dear Anthony, thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed a cozy and clean stay, especially about the king bed and bathroom. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back on your next visit.Warm regards,Aries Connects World

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Comfortable
Great value, very clean , staff was great breakfast was good.
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear David, we're thrilled to receive your positive feedback! It's wonderful to hear that you found our hotel to be a great value, with clean accommodations and a friendly staff. We're also pleased that you enjoyed the breakfast. Your satisfaction is our priority, and we appreciate your kind words. If there's anything specific you enjoyed about your experience or if there are ways we can make your future stays even better, please feel free to let us know. Thank you for choosing us, and we look forward to welcoming you back on your next visit!Warm regards,Aries Connects World

4/10 - 별로예요

Rosalynn

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 13일
Dear Rosalynn, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Aries Connects World

10/10 - 훌륭해요

Gabriel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 - 훌륭해요

Ruthanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 9일
Dear Ruthanne, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

6/10 - 괜찮아요

Paul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 4일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chelsea at the front desk is so nice and does a great job of checking folks in and explaining hotels policy. The rooms are clean and well set up. The parking lot is very well lit and you can walk over to the Chick Fil A or McDonald's safely.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Wendy, thank you for your wonderful feedback! We're thrilled to hear that Chelsea made a positive impression on your stay and that you found our rooms clean and well-equipped. We take pride in providing a safe and convenient location for our guests, and we're glad to know you appreciated the well-lit parking lot and nearby dining options. We'll be sure to pass along your kind words to Chelsea. We look forward to welcoming you back on your next visit!Warm regards,Aries Connects World

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 9박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Chris, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Aries Connects World

8/10 - 좋아요

Katelin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was renovated with carpet and paint but furniture, bed and bath are still old. The price around $70, nothing can beat that. Plus every single staff was super helpful and friendly.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 2일
Dear Katelin, we're delighted to hear that you appreciated the recent updates to our property and found our staff to be helpful and friendly. We continuously strive to provide comfortable accommodations at a competitive price point. Your feedback is valuable to us, and we'll certainly take note of your comments regarding the furniture, bed, and bath for future improvements. Thank you for staying with us, and we hope to have the pleasure of welcoming you back soon!Warm regards,Aries Connects World

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 29일
Dear David, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Aries Connects World

10/10 - 훌륭해요

Alice 님, Hessmer

2023년 12월에 2박 숙박함
답변 제공: Guest Experience Team 님, 2023년 12월 16일
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

6/10 - 괜찮아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bad mattress
The mattress is one of the worse one I've tried to sleep on. Its in the top three of all times of bad. I stay in a hotel 10 to 15 times a year. The shower head needs replacing. The staff was great!
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 13일
Dear Jackie, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Aries Connects World

8/10 - 좋아요

Yensheng

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are great. Room is ok. Breakfast was alright. Fitness center need some more equipment. But everything else are cool.
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 28일
Hi there! thank you for sharing your feedback with us! We're glad you found our staff great, and we appreciate your compliments on the overall experience. Regarding your comment about the room, we understand that it was just okay. We apologize if it did not fully meet your expectations, and we appreciate your input on how we can improve.We also appreciate your feedback on the breakfast. We are always looking for ways to enhance our menu and provide a better dining experience for our guests.Furthermore, thank you for mentioning our fitness center. We understand that it may benefit from additional equipment, and we will definitely take your recommendation into consideration for future improvements.We truly value your opinion and suggestions, as they play a crucial role in our ongoing efforts to enhance our guest experience. Thank you for choosing to stay with us, and we hope to welcome you back soon for an even better stay!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 22일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 - 너무 별로예요

Steven

2023년 11월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 18일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 14일
Dear Julie, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved how clean the room felt. It was comfortable and I enjoyed my stay. Breakfast was good.
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 23일
Dear guest, thank you for choosing to stay with us! We're delighted to hear that you loved the clean and comfortable room and enjoyed our breakfast offerings. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards,Aries Connects World

6/10 - 괜찮아요

Angela

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, but breakfast ends early
It was clean and did the job as a night to stay. I was a little annoyed with a few details. We arrived at 2am due to delayed flights. Got to our king bed room with sofa bed for the kids. And i had to go back down at 2am and wait for someone to get 2 pillows for my kids sofa bed. The same thing then with the towels. They only gave us 2 towels. Then we woke up and went down to breakfast at 8:40 am. We were extremely famished from the night before from delayed flights and lost luggage. We even still had on our clothes from the night before, which wasnt ideal. But what do you do. So apparenlty at 8:40 am when we went to get breakfast, we couldn't because it ended at 8:30 am!!! I have never been to a place that ended breakfast so ealry! There were a few items still in the breakfast line, so i went into het them and was immediately shewed out by the lady cleaning up. Anyways, we ended up going to McDonald's, close by instead. The one nice thing was they let us have a later check out, since we were waiting for the airport to call us if they found our luggage. Anyways, it was just a few of the details that werw missing that bothered us. And if we were so exhausted or famished, it probably wouldn't have been a big deal. But it was for usnthis stay.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Angela, thank you for sharing your experience with us. We apologize for the inconveniences you faced during your stay, including the late-night requests for pillows and towels. We understand your frustration, and we'll work on improving our services to ensure a more seamless experience for our guests. Additionally, we're sorry to hear about the early breakfast hours not aligning with your schedule. We appreciate your understanding regarding the late check-out and hope the rest of your trip went more smoothly. If you decide to stay with us again in the future, we'll strive to provide a more satisfying experience. Please don't hesitate to reach out if you have any further comments or questions. We value your feedback.Warm regards,Aries Connects World

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was very nice and welcoming. This is an older facility, but clean and somewhat updated. Breakfast was adequate. The room was comfortable.
2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear Michael, we're glad to hear that the staff was welcoming and that you found the facility clean and somewhat updated. It's great to know that you had a comfortable stay and found the breakfast adequate. Your feedback is appreciated, and we hope to have the opportunity to host you again in the future. Thank you for sharing your experience.Warm regards,Aries Connects World

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2023년 10월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear Randall, thank you for your positive feedback! We're delighted to hear that you had a great stay at our hotel. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We're here to ensure your future visits are just as enjoyable. We look forward to welcoming you back on your next trip.Warm regards,Aries Connects World

8/10 - 좋아요

Lawrence

좋아요: 숙박 시설 상태 및 시설
Very easy parking!
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear Lawrence, we're glad to hear that you found parking at our hotel to be convenient! Easy parking can certainly enhance your overall experience. If you have any other comments or suggestions about your stay, please feel free to share. We're here to ensure you have a comfortable and hassle-free experience. Thank you for choosing our hotel, and we hope to welcome you back again in the future!Warm regards,Aries Connects World

8/10 - 좋아요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very good stay for me.
2023년 9월에 6박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear Jerry, we're delighted to hear that you had a very good stay! If you have any specific feedback or if there's anything we can do to make your next stay even better, please feel free to share. We're here to ensure you have a comfortable and enjoyable experience every time you stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Front desk staff was exceptional. Nice breakfast each morning.
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 11일
Dear Matthew, thank you for sharing your positive experience during your stay! We're thrilled to hear that you had a great stay and that the front desk staff provided exceptional service. It's also great to know that you enjoyed the breakfast each morning. Guest satisfaction is our top priority, and your feedback is much appreciated. If you ever plan to stay with us again or have any specific preferences or requests, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Aries Connects World

8/10 - 좋아요

Blayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 3일
Dear Blayne, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They change my room at the last minute because the elevator broke. They also call and told me they couldn’t refund my depose because they had lost my credit card information so now I have to call my bank and reject the payment. Never again
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 15일
Dear Crystal, we sincerely apologize for the inconvenience and disappointment you experienced during your recent stay at our hotel. We understand that the last-minute room change and issues with your deposit were frustrating and unacceptable. Our team is committed to providing exceptional service, and it is clear that we fell short of your expectations during your stay. We deeply regret the loss of your credit card information and any inconvenience it may have caused. Please rest assured that we take your feedback seriously, and we will review our procedures to prevent similar issues from occurring in the future. If there's anything specific you would like us to address or if you have any further concerns, please don't hesitate to reach out. We value your feedback, and we hope you will consider giving us another opportunity to provide you with a better experience in the future.Warm regards,Aries Connects World

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 4일
Dear Michelle, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

4/10 - 별로예요

Lewis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The bed was the most uncomfortable bed I have ever slept on. It was lumpy with spring’s hurting my hips. It was sore for two days.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 24일
Dear Lewis, we're truly sorry to hear about your uncomfortable experience with the bed during your stay. Your comfort is important to us, and we apologize for any inconvenience caused by the condition of the bed. We understand the impact a poor night's sleep can have, and we're committed to improving the quality of our accommodations. Your feedback is invaluable to us, and we'll use it to address and rectify the issue. If you ever decide to give us another opportunity to host you, we'll make sure you have a much more comfortable and enjoyable stay. Thank you for sharing your insights, and we're sorry for any discomfort you experienced. Safe travels and we hope to serve you better in the future.Warm regards,Aries Connects World

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Dear James, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Dear Sara, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Warm regards,Aries Connects World

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a decent price for the location.
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Dear Diana, we appreciate your feedback! It's great to hear that our location and pricing met your expectations. If you have any more feedback or if there's anything else we can do to improve your experience next time, please let us know. We hope to have the opportunity to welcome you back in the future!Warm regards,Aries Connects World

10/10 - 훌륭해요

SHAUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 - 훌륭해요

ROBERT 님, LAKE JACKSON

2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 12일
Dear Robert, ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Aries Connects World

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great place with hot breakfast. Pleasant, efficient, friendly staff to check us into hotel. Will definitely stay here again!
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 21일
Dear Nancy, thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed your stay and that our hot breakfast, friendly staff, and efficient check-in process made your visit enjoyable. It's wonderful to know that you're considering staying with us again in the future. We look forward to welcoming you back and providing you with another great experience. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. Your feedback is invaluable to us as we strive to provide the best possible guest experience. Thank you once again for choosing to stay with us. We can't wait to have you as our guest again!Warm regards,Aries Connects World

10/10 - 훌륭해요

Emmanuel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room really clean and comfortable,swimming pool also clean,breakfast really good.Everything so perfect for this hotel.we recommended.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 21일
Dear Emmanuel, thank you for taking the time to leave us such a wonderful review! We're delighted to hear that your stay was enjoyable and that you found your room clean and comfortable. It's great to know that you also enjoyed the clean swimming pool and the delicious breakfast we offer. Your recommendation means a lot to us, and we're thrilled that everything was perfect during your stay. If there's anything else you'd like to share or any suggestions you have for us, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future for another fantastic stay. Until then, safe travels and thank you for choosing to stay with us!Warm regards,Aries Connects World

8/10 - 좋아요

Moriah

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly. The only negative aspect was that I felt like the elevator and our room smelled very strongly of urine.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 16일
Dear Moriah, thank you for sharing your feedback about your recent stay. We're glad to hear that the staff was friendly during your visit. However, we apologize for any inconvenience caused by the unpleasant smell in the elevator and your room. Your input is valuable to us, and we will certainly take this into consideration to ensure a better experience for our guests in the future. If you choose to stay with us again, please don't hesitate to let the front desk know if there are any issues so that we can address them promptly.Warm regards,Aries Connects World

10/10 - 훌륭해요

Queenie 님, Haughton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 14일
Dear guest, we're glad you had a nice experience during your stay with us. Your satisfaction is important, and we're here to ensure your comfort and enjoyment. If you have any further feedback or inquiries, please feel free to reach out. We're here to make your time with us as pleasant as possible.Warm regards,Aries Connects World

4/10 - 별로예요

Erick

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Onvriendelijk personeel. Slechte WiFi.
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 14일
Dear Erick, we're sorry to hear about your experience during your stay. We apologize for any unfriendly interactions you had with our staff and for the issues you encountered with the Wi-Fi and other amenities. We strive to provide a positive and comfortable experience for all our guests, and it seems we fell short in this instance. Your feedback is valuable to us, and we'll take it into consideration to make necessary improvements. If there's anything specific you'd like to share or discuss further, please feel free to let us know. We hope to have the chance to provide you with a better experience in the future. Warm regards,Aries Connects World