Dear guest, thank you for appreciating out privileged location in the middle of the imperial area of the city ! With sunny regards from Vienna. L.Pertschy CEM

Dear Guest, We are really happy that your stay at Pertschy Palais Hotel was so successful and would be delighted to welcoming you back soon. With best regards l.Pertschy CEM

Dear guest, thank you very much for your supporting us by sharing your comments. With best regards L.Pertschy CEM

Dear Brice!Thank you for your feedback. We're delighted to hear that you enjoyed your experience at our historic property, despite its quirks such as creaky floors and small doors. We're glad that these characteristics added to the charm of your stay.We're pleased that you found your room to be clean and airy, and that our staff provided friendly and helpful service. Our location, close enough to the chaos yet peaceful enough in the rooms, is indeed one of our unique advantages.We appreciate your recommendation, especially for those who appreciate the character and history of older properties over perfectly renovated hotels. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience.

Thank you for your feedback. We're glad to hear that you found our hotel to be decent and that you enjoyed our breakfast offerings. Providing a satisfying breakfast experience is important to us, and we're pleased that it met your expectations.We appreciate your comments and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

Dear Steen!Thank you for your feedback. We appreciate your honesty regarding your experience at our hotel. We apologize if our facilities did not meet your expectations for a 4-star rating, and we will take your comments into consideration for future improvements.We regret any discomfort caused by the narrow and hard single beds. Your feedback regarding the breakfast and the friendliness of our kitchen staff is valued, and we're glad you found this aspect satisfactory.Regarding the condition of our hotel, we understand your concerns and are continuously working to maintain and improve our property. We're pleased that the location was a redeeming factor for your stay, as we aim to provide convenience and accessibility for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the lack of air conditioning in your room and the noise from the street when the window was open. We understand how important a comfortable and peaceful environment is for a good night's rest.We appreciate your feedback regarding your booking through hotels.com as a Gold member. It's disappointing to hear that the late check-out benefit was not honored as expected. Please know that we value your loyalty, and we will address this matter with our team to ensure better communication and adherence to membership benefits in the future.On a positive note, we're pleased that you found our location to be great. We strive to offer convenience and accessibility to our guests, and we're glad that this aspect of your stay was satisfactory.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.Warm regards,Hotel Management

Dear Jeff!Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of air conditioning and the small bathroom, which made maneuvering difficult. We understand the importance of comfort and ease during your stay.We're pleased to hear that you found our location to be convenient and that you enjoyed the service provided by our buffet and reception staff. Providing excellent service is our priority, and we appreciate your acknowledgment of their efforts.We will take your comments into consideration as we strive to improve our facilities and guest experience. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Mr. Kumar!Thank you for your kind feedback. We're delighted to hear that you found our reception and breakfast staff to be helpful and friendly. Providing excellent service is our priority, and it's always rewarding to hear when our team's efforts are appreciated.We will pass along your compliments to our staff members, as they will be thrilled to know that they made a positive impact on your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Johannes!Thank you for your feedback. We apologize for any inconvenience you experienced due to our hotel's old-fashioned style, as well as the issues with the Wi-Fi and lack of air conditioning at that time.Your comments are valuable to us, and we will certainly take them into consideration as we work to improve our facilities and services. We understand the importance of modern amenities and comfort for our guests, and we regret if we fell short in these areas during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with improved facilities and a better experience overall.Warm regards,

Vi ringraziamo per il vostro feedback aggiuntivo. Siamo sorpresi di apprendere che non siete riusciti a comunicare in italiano con il nostro personale nonostante ci fossero tre persone presenti che parlavano la lingua.Ci scusiamo sinceramente per questo inconveniente e verificheremo immediatamente con il nostro team per capire cosa possa essere accaduto. È importante per noi garantire che i nostri ospiti possano comunicare facilmente nelle lingue che preferiscono, incluso l'italiano.Apprezziamo molto la vostra pazienza e comprensione in merito a questa situazione. Se ci sarà qualche altra questione o necessità durante il vostro soggiorno, non esitate a farcelo sapere e saremo lieti di assistervi al meglio delle nostre capacità.Cordiali saluti,

Dear Geir,thank you for your kind review, we hope to see you again.Kind regardsTeam Pertschy

Thank you for your positive feedback. We're delighted to hear that you appreciated our hotel's excellent location in the city center, just minutes away from St. Stephen's Cathedral. We're also pleased that you found our staff to be extremely helpful. Providing excellent service is our priority, and we're glad that our team's efforts made a difference during your stay.We're proud of our hotel's older charm, with its courtyard, and we're pleased to hear that you found it renovated and comfortable. Additionally, we're glad that you enjoyed our good breakfast buffet.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you for your kind feedback. We're delighted to hear that you found our staff to be very friendly and helpful, and that you appreciated the good cleanliness of our hotel. We're also pleased that our central location suited your needs, especially being close to special attractions like the Cathedral and Sisi Palace.It's wonderful to know that you enjoyed our excellent breakfast and found our premises pleasant. Providing a comfortable and enjoyable experience for our guests is our top priority.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location unbeatable and that you were satisfied with the cleanliness. However, we apologize for any disappointment caused by the outdated condition of the rooms. Your comments regarding the need for a renovation are noted, and we will certainly consider them as we work to enhance our facilities.We appreciate your kind words about our staff's friendliness. Providing excellent service is our priority, and we're pleased that our team members made a positive impression during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

Thank you for your feedback. We're delighted to hear that you enjoyed our excellent breakfast and that you found our breakfast staff to be very friendly. Providing a pleasant dining experience for our guests is important to us, and we're glad that our team members made a positive impression during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you for your feedback. We're thrilled to hear that you found our hotel to offer excellent value for money and that you appreciated our central location. Providing a convenient and comfortable experience for our guests is our top priority.We're glad that you found our staff to be friendly and helpful. Your kind words are appreciated, as we strive to ensure every guest feels welcome and well taken care of during their stay.Regarding the decor, we appreciate your understanding and are pleased to hear that despite it being a bit dated, you found all the comforts you needed.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Thank you for your feedback. We're delighted to hear that you found our hotel to be fantastically located in central Vienna, making it ideal for short stays. We're also pleased that you found our establishment very clean and our staff friendly.While our rooms may be basic, we're glad that it provided you with everything you needed for your stay - a convenient location and a clean space. Your satisfaction is our priority, and we're happy to have met your expectations in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another convenient and comfortable stay in the future.Warm regards,

Dear Mr Bakir,thank you for your kind review.We hoped you enjoyed the stay.Kind regardsIssouf Sam-Reception-

Dear Mr Jillian,thank you for you kind review and we hope to see you again.Kind regardsTeam Pertschy

Cher Monsieur maillard,Merci pour votre gentille évaluation.Nous espérons que vous avez apprécié votre séjour.Avec nos meilleures salutationsIssouf SamRéception

Dear Mr Arthur,thank you for your review.Please be informed that the building is actually a very old historical building and since everything in the inner vienna city is UNESCO world heritage, no renovation is allowed.Kind regardsTeam Pertschy-Reception-