야외 수영장

햄프턴 인 보카레이턴-디어필드 비치 여행 후기

2.5 out of 5
햄프턴 인 보카레이턴-디어필드 비치
660 W Hillsboro Blvd, Deerfield Beach, FL

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 513개" "
평점 8 - 좋아요. 1000개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 95개" "
평점 4 - 별로예요. 1000개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 조금 안좋으나 다른 모든점 베리굿
시내와 떨어져서 조금 불편하니 조용하고 친절하고 깨끗. 음식도 정갈하고.. 베리베리 굿!

10/10 - 훌륭해요

waynette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty pool area
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Shari

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

ken and Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was able to check in early… thank you
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All employees were friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
Thank you for taking the time to give us a review. We appreciate your business and value you. We hope to see you again soon.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was about 2.5 miles to the ocean, restaurants and souvenirs. And going the opposite direction leaving hotel . It was about 2.5 miles to shopping . Marshall’s and TJ Maxx
2024년 3월에 7박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
Hi Thank you for your giving us feedback. We appreciate your business. We love to see your enjoyed your stay with us. We hope to see you again soon.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property. Great staff. Quiet. Great location. Pool and gym is great. I will definitely return when I come back to Boca.
2024년 4월에 4박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
We're thrilled to hear that you had such a wonderful experience during your stay! Thak you for taking the time to share your positive feedback with us. We're delighted that you enjoyed our property, staff, amenities and location. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Esdras

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Experience
2024년 4월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
We love to hear that! Happy to see you enjoyed your stay.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice!
2024년 4월에 2박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
We appreciate your business and thank you for your taking the time to share your recent experience with us.

8/10 - 좋아요

Roger

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value clean hotel.
2024년 4월에 2박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
Thank you for sharing, I would love a 5 out of 5. What could of we had done differently to have made your stay more enyoable?

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The deadbolt on our door did not close properly; so we could not keep anybody out that had a key card. My mother-in-law did not feel safe staying the night.
2024년 4월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 18일
Thank you for sharing your feedback with us.We apologize for the inconvenience caused by the issue with the deadbolt on your door. Rest assured, we take safety and security seriously, and we will address this promptly to ensure a comfortable stay for all our guests. Your feedback helps us improve, and we appreciate your understanding.

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 2박 숙박함
답변 제공: yoki 님, 2024년 4월 10일
Thank you for sharing, we appreciate it.

10/10 - 훌륭해요

Gagan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean hotel
2024년 4월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 10일
Thank you for taking the time to give us a review. We appreciate it. We hope to have the pleasure to accommodate you in the future.

10/10 - 훌륭해요

Sadie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We drove from Canada and arrived early for our reservation. Staff was friendly and allowed us to check in 2 hours early. We were so grateful for that as we needed some rest. Room was very spacious, and clean. Would definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 10일
Thank you for taking the time to share your experience, we love to read how enjoyable your stay was and that we were able to get you in early. We hope to see you again..

10/10 - 훌륭해요

Linette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy limpio
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 10일
Gracias por tomar el tiempo de compartir to experiencia con nosotros. Te lo agradesemos mucho es muy valioso para nosotros saber que su estancia aqui fue fenomenal!

10/10 - 훌륭해요

John Arsenio Villantoy

연인과의 여행
Clean room
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 3일
Thank you for taking the time to give us a review. We appreciate your business.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you. My family had a great time in the king suite! Clean rooms and friendly staff. We will be back!
2024년 3월에 4박 숙박함
답변 제공: Yoki 님, 2024년 4월 3일
We love hearing from you, and happy to see you and your family had a great stay! See you soon.

10/10 - 훌륭해요

Michel

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Henry

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a Hampton Inn. I love them. Same comfort I'm used to. However, the front desk lady was quite unwelcoming. Took her a little too long to check me in. As if she didn't want to there. That was my only disappointment
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 4월 3일
Thank you for taking the time to give us feedback. regarding your recent stay at the Hampton Inn. We delighted to hear that you enjoyed your stay. We appreciate your loyalty and love for our brand.Regarding your experience with our front desk staff, we sincerely apologize for any inconvenience caused. Providing excellent customer service is a top priority for us, and we will address this issue with our team to ensure that all guests receive a warm and welcoming experience during their stay.

10/10 - 훌륭해요

Cheng

2024년 3월에 1박 숙박함

8/10 - 좋아요

Christine 님, McDonough

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is nice and clean. Awesome breakfast. I highly recommend
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 3월 30일
Thank you for sharing. We appreciate your feedback.

10/10 - 훌륭해요

Dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived late in the evening and thankfully were able to get checked in quickly.
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 3월 26일
Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Jane

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We spend a week here during our move to the area. The kind suite worked so well with our two dogs. Enjoyed the breakfast bar and pool everyday. Staff was very accommodating and friendly.
2024년 3월에 5박 숙박함
답변 제공: yoki 님, 2024년 3월 22일
Thank you for taking the time to give us feedback on your stay. Happy to see everything went great.

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintained
2024년 3월에 2박 숙박함
답변 제공: yoki 님, 2024년 3월 21일
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

10/10 - 훌륭해요

george

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 3월 21일
We appreciate your business and taking the time to give us a score, we hope everything was great during your stay.

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience. Thank you
2024년 3월에 1박 숙박함
답변 제공: Yoki 님, 2024년 3월 21일
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

6/10 - 괜찮아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient. Excellent breakfast. But a plumbing issue that was reported was never addressed.
2024년 3월에 2박 숙박함
답변 제공: yoki 님, 2024년 3월 21일
Thank you for taking the time to give us a review. We appreciate your business and apologize for the inconvenience on the plumbing issue and falling short to fix it. I will address it to our Front desk agents to make sure we improve.

10/10 - 훌륭해요

Rhett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 1박 숙박함
답변 제공: yoki 님, 2024년 3월 21일
Thank you for taking the time to give us a review. We appreciate your business and hope to see you again.

4/10 - 별로예요

Erik

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bad: rough sheets, pillow with no substance. Single ply toilet paper! Soap & shampoo bolted to the wall like it's some kind of prison, no shower pressure leading to very long shower times. TV did not have entertainment menu. Alarm clock was "pre-programmed" for a surprise midnight alarm. Spotted spiders several times on walls, and saw boot prints that weren't mine on the entryway like it had not been mopped properly. "Restaurant" amenity is mostly fake, nothing available to order. Hot breakfast area was pretty small and kind of chaotic with one rude masked guest in particular shoving himself in your way and no one around to make him be civilized. There are no accessible entrances except for the front, which was very inconvenient as I was placed on a far wing and it was a long walk. Facilities in general were pretty rough with slow elevators and buttons that do not light. Good side: Climate control was very easy to set for automatic, perfect for cold nights hot days. Lots of plugs. Mini-fridge worked very well. Mixed stuff: Had a great experience checking out with the Monday front desk, and Sunday morning was nice seeing cheerful faces. On check in, though, an employee was wheeling empty carts, made eye contact with me, saw me carrying 3 bags by myself and didn't offer any help, let alone let me use one. Overall, the experience was less than I had hoped for considering the price.
2024년 2월에 3박 숙박함
답변 제공: yoki 님, 2024년 2월 20일
Thank you for taking the time to give us a review, we sincerely apologize for the inconvenience you had in some areas, I will address these concerns to make sure we perform better and improve. We value your business and would like to make it up to you if you are ever in the area please reach out to us.

8/10 - 좋아요

mario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very nice, comfortable and very clean. I didn’t enjoy the breakfast and was not happy that there was no internet
2024년 1월에 1박 숙박함
답변 제공: yoki 님, 2024년 2월 20일
Thank you for taking the time to share your experience, we sincerely apologies for the inconvenience caused to you the internet issue , we have fixed the issue and is working well. Can you share with us more about breakfast?

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This Hampton Inn was in the process of upgrading and we didn’t have an onsite laundry which was inconvenient. I totally understand how hotels need to be upgraded and remodeled at times, but it would have been nice to have a heads up before booking. The staff was really nice and helpful and I will be coming back again. It does have a good location for us.
2023년 12월에 10박 숙박함
답변 제공: yoki 님, 2024년 1월 26일
Hi Cheryl thanks for taking the time to give us feedback. We are getting our onsite laundry for guest soon, sorry for any inconvenience this might of caused. See you soon.

6/10 - 괜찮아요

Danny

2024년 1월에 5박 숙박함
답변 제공: yoki 님, 2024년 1월 18일
Thank you for taking the time to give us a score. Anything we could of done better to have made your score a 5?

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel looks like new. Very clean. Nice breakfast. Friendly and helpful staff. Water dispenser in the lobby was very helpful. We did not need to buy bottled water. By the way, at reception you can get bottled water and little snacks for free.
2024년 1월에 6박 숙박함
답변 제공: yoki 님, 2024년 1월 13일
Thank you for taking the time to give us feedback. We feel happy you enjoyed your stay and the new renovated Hampton inn Deerfield Beach. Hope to see you again.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: yoki 님, 2024년 1월 13일
Thank you to taking the time to give us a 5! score , we appreciate it.

8/10 - 좋아요

Marina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: yoki 님, 2024년 1월 5일
Thank you for taking the time to give us feedback. we appreciate your business, and hope to see you again

10/10 - 훌륭해요

Maryanne 님, Punta Gorda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: yoki 님, 2024년 1월 3일
Thank you for taking the time to give us a 5!We appreciate your business and hope to see you again soon.

2/10 - 너무 별로예요

Garrett

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: yoki 님, 2024년 2월 20일
Sorry to see a low score , anything you can share with us so we can improve .

4/10 - 별로예요

joan

Under construction
Entire main level under construction - first room was not acceptable - you should have made a point of informing us - won’t use you again !
2023년 12월에 1박 숙박함
답변 제공: yoki 님, 2023년 12월 13일
We genuinely appreciate your feedback and apologize for any inconvenience caused by our ongoing construction. We understand it can be disruptive and strive to minimize disturbances. Your understanding during this improvement phase is invaluable, and we assure you that our aim is to enhance your future experience with us. Thak you for your patience and continued support.

6/10 - 괜찮아요

Dan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good stay, but trash for breakfast
I already had thoughts of construction from my last visit to the hotel. This was no different. But at least it was 1st floor renovations. That was until I woke and went for breakfast. Last time they had eggs and meat. But this time for some reason they had jimmy dean sandwiches to be heated in a microwave. Not what I expected from this hotel.
2023년 12월에 2박 숙박함
답변 제공: yoki 님, 2023년 12월 13일
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by out temporary suspension of hot breakfast during renovations. We appreciate your understanding and hope. Your patience is highly valued as we enhance our facilities for an improved experience. We look forward to serving you with a fully restored breakfast soon.

6/10 - 괜찮아요

Dan

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Construction killed the stay
This was a usual stop for me, even under construction I expected at least a quality hotel. Biggest issue was there was no water pressure. Making a shower about impossible. And it was either cold or extremely hot water. Felt like I hade to wait for another room to stop showering etc. to have water and consistent temperature. Checking in I was able to use the restroom while the attendee handled another customer. But when I returned he stayed on his phone for a few minutes while I stood there. Food one morning was ok but stale sausage. Next day I didn't eat because the eggs looked like they still had un mixed powder.
2023년 11월에 2박 숙박함
답변 제공: yoki 님, 2023년 11월 25일
Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay, particularly with the ongoing construction, low water pressure, and the disappointing breakfast. Your concerns have been noted, and we are actively addressing these issues to enhance our guest's experience. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

8/10 - 좋아요

Tiki

2023년 11월에 4박 숙박함
답변 제공: yoki 님, 2023년 12월 13일
Thank you for taking the time to give us a score , we appreciate it and love having you here. Hope to see you again.

10/10 - 훌륭해요

Hernando 님, Pennsylvania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelent customer service
2023년 10월에 2박 숙박함
답변 제공: yoki 님, 2023년 11월 8일
Thank you for sharing your experience with your stay. We hope to have the pleasure to host you again.

10/10 - 훌륭해요

moshe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: yoki 님, 2023년 11월 3일
Thank you for taking the time to give us a score. We feel Happy ! everything went great.

8/10 - 좋아요

Clifford

2023년 10월에 2박 숙박함
답변 제공: yoki 님, 2023년 11월 25일
Thank you for the score. Anything you can share with us about your stay and what we could have done differently to have made your stay a 5?

6/10 - 괜찮아요

Tammie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
This property overall is about 2.5 to 3.0 stars. Staff was friendly and helpful. There was construction going on inside the hotel when we checked in after 6:30, it was very noisy until around 8pm. This property could use some attention to details; dirty hallways (carpet and floor boards); Office chair arm rest was broken, toilet seat was loose; toilet tank was leaking water and running; presentation of breakfast and dining area could use some attention (better organization and cleaning). My stay was disappointing, expected the place to be better kept, hope this helps the hotel and visitors to this hotel.
2023년 9월에 1박 숙박함
답변 제공: yoki 님, 2023년 10월 24일
We're truly sorry to hear about the issues you encountered during your stay. Your feedback is important to us, and we apologize for the condition of the hallways, the broken chair armrest, loose toilet seat and the leaking toilet tank. We take these concerns seriously and will address them immediately. Additionally, we'll work on improving our breakfast and dining area. Your comments help us enhance our services, and we hope to provide a more enjoyable experience for your next visit. Thank you for your bringing these matters to our attention.

2/10 - 너무 별로예요

Nicole

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: yoki 님, 2023년 10월 5일
Thank you for taking the time to give us a score, I do notice the score to be low, can you share with me . Where did we do wrong to make sure we improve. We sincerely apologize for any inconvenience.

2/10 - 너무 별로예요

albert

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
under construction ! A/C leaking needs to be remodeled but not while people are staying here !
2023년 9월에 1박 숙박함
답변 제공: yoki 님, 2023년 9월 30일
Our sincere apologies for the A/C unit leaking , we have taken care of it. We are currently under renovation to improve our facilities. We hope to see you in the future for you to have a better experience with us.

2/10 - 너무 별로예요

Alain

2023년 9월에 1박 숙박함
답변 제공: yoki 님, 2023년 9월 30일
Thank you for taking time to give us a score. We will love to here from you any feedback to see want went wrong and were we can improve.

4/10 - 별로예요

IRENA

2023년 9월에 1박 숙박함
답변 제공: yoki 님, 2023년 10월 24일
Thank you for taking the time to provide feedback. We appreciate your input, and we're committed to improving our services. If you have any specific concerns or suggestions, please feel free to share them with us so that we can address any issue and work to make your future stays more enjoyable.

4/10 - 별로예요

BRYAN

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled like an ashtray. The view is literally a wall, and the bathroom walls are disgusting. I stay at Hampton Inn's often and this is by far the worst.
2023년 8월에 1박 숙박함
답변 제공: yoki 님, 2023년 9월 1일
We sincerely regret your unpleasant experience during your stay. We apologize for the odor issue, the disappointing view, and the cleanliness concern in the bathroom. Your feedback is crucial, and we will take immediate steps to rectify these issues to provide you with a much better experience in the future. Thank you for sharing your thoughts with us.