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아마레 비치 호텔 마르베야 - 어른 레코멘디드 여행 후기

4 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 731개" "
평점 8 - 좋아요. 1000개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 27개" "
평점 4 - 별로예요. 1000개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 8개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

DAVID

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really nice, the breakfast was good, the lunch and dinner felt they could do better. The staff was polite, but we went to concierge to book a couple of excursions and the staff at the time wasn't really knowledgeable of where should we go, what was the best recommendation to go see or to go eat. We had to research on our own and than booked. We also had an incident with one of the staff at night that was complaining that we were showering after 10pm. So we took an excursion to Morocco, on the way back the bus had to change driver because of the amount of hours a driver can drive, so we had to wait. We waited an hour and still no driver we decided to get an uber we were about 1.5 hour away from the hotel. It was late, we were tired, we were hungry. We just wanted to get to a warm shower and maybe order room service. We got to the hotel at almost 11pm we had left that day at 530am. We were dead tired. When start to get shower we hear banging on the door, we go and no one there. We hear it again. I think is someone drunk doing a prank. I called reception and the guy who answered extremely rude. I tell him someone is knocking on the door and we ask who is it no one answers and we look to see and we dont see anyone. He screams at me telling me that we are making to much noise, i tell him we just got to the room we are showering, how are we making noises. He starts screaming at me that this is not a time to shower. That we need to shower before 10pm.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Jukka

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Annika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fräscht och snyggt hotell på perfekt läge vid stranden. Ljuvlig frukost med fantastisk utsikt.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ladan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
The visit was great from start to end, especially the service, and breakfast was amazing. 1. A foody will love this breakfast, premium level. 2. Good location and own beach area 3. Rooftop bar I will for sure stay there again.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Andreas 님, Pforzheim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

8/10 - 좋아요

Birgitte

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a wonderful 5 day stay in your hotel. Breakfast was superb each morning , but food in the bar was a little disappointing in the evening , portion sizes were very small . As a result we only ate there one evening. Overall we had an excellent stay and would definitely return in the future .
2023년 11월에 5박 숙박함
답변 제공: Sylvia de San Cristóba Espiga, Dep. General Manage 님, 2023년 11월 12일
Dear Mary,thank you so much for your review;) We look forward to welcomig you!

10/10 - 훌륭해요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Anna

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

waddah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent location and friendly people
2023년 11월에 4박 숙박함
답변 제공: Sylvia de San Cristóba Espiga, Dep. General Manage 님, 2023년 11월 12일
Dear Waddah,thank you so much for your review! We hope to see you soon;)

10/10 - 훌륭해요

Aldo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelente propiedad con excepcional trato y servicio
2023년 10월에 2박 숙박함
답변 제공: Sylvia de San Cristóba Espiga, Dep. General Manage 님, 2023년 11월 6일
Estimado Aldo,gracias mil por su reseña;) Esperamos volver a verle muy pronto!

10/10 - 훌륭해요

Freddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente opción en Marbella! Vista increíble, walking distance del casco antiguo, buen servicio! Alquila bici en el hotel para ir a Puerto Banus, lindo recorrido.
2023년 10월에 3박 숙박함
답변 제공: Sylvia de San Cristóba Espiga, Dep. General Manage 님, 2023년 10월 23일
Estimado Freddy,gracias mil por su reseña! Esperamos volver a verle muy pronto;)Saludos cordiales,

10/10 - 훌륭해요

faye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love everything about it!
2023년 9월에 6박 숙박함
답변 제공: Sylvia de San Cristóba Espiga, Dep. General Manage 님, 2023년 10월 23일
Dear Faye,thank you so much for your review! We hope to see you again;)Warm regards,

10/10 - 훌륭해요

Bicher 님, Chino Hills

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and facilities. Didn’t like the constant disco music around the pool during the day. Would have preferred something more chilled whilst trying to relax.
2023년 10월에 5박 숙박함
답변 제공: J.Marin 님, 2023년 10월 18일
Dear Jane,Thank you so much for your kind comment about our Amare Marbella Beach Hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us, we are working to have different types os music depending on the season if you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future. Warm regards,

8/10 - 좋아요

Michael

좋아요: 숙박 시설 상태 및 시설
Better coffee
2023년 9월에 2박 숙박함
답변 제공: gabriele 님, 2023년 10월 4일
Dear Michael,We sincerely appreciate your feedback regarding your experience at Amare Beach Hotel. Your comments and opinions are highly valuable to us as they help us enhance our services and provide an even better experience for our guests.We want to inform you that we will take into consideration your feedback regarding the coffee we serve. It is important for us to ensure that every aspect of your stay is as enjoyable as possible.We look forward to the opportunity of welcoming you back in the future and offering you an even more rewarding experience.Thank you for choosing Amare Beach Hotel and for taking the time to share your feedback.Warm regards,

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We really enjoyed our three night stay. Lots to do in and around the property (we particularly enjoyed relaxing at the beach/pool, having a drink on the rooftop, and renting the bikes to bike along the entire boardwalk!) Old Town is also very close and has lots of great dining and food options, and is fun to simply walk around. Staff was all very kind and helpful.
2023년 9월에 3박 숙박함
답변 제공: gabriele 님, 2023년 10월 4일
Dear Caitlin,Thank you for sharing your experience with us! We're thrilled to hear that you had such an enjoyable three-night stay. It sounds like you made the most of our amenities, from relaxing on the beach and by the pool to savoring drinks on the rooftop. Exploring the boardwalk on our bikes must have been a fantastic way to take in the surroundings!It's wonderful that you also had the chance to discover the charms of Old Town. The dining options and local fare there are indeed something special. We'll be sure to pass on your kind words to our staff – they'll be delighted to know they made a positive impact on your stay.We look forward to welcoming you back for another memorable visit. If there's anything specific you'd like to experience on your next stay, please don't hesitate to let us know. Safe travels until we meet again!Kind regards

10/10 - 훌륭해요

STUART

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only got to stay one night before entering a health clinic in Marbella. Top quality property. From check-in all through to check-out, I'd rate this a 5 Star property without any exception. I only wish I could have stayed longer. I was able to get a lovely room side view to the water and town which was perfect. Lighting in the room is fun and it has all the amenities one could need. Gracias for a great stay!
2023년 9월에 1박 숙박함
답변 제공: gabriele 님, 2023년 9월 22일
Dear Mr Stuart,Thank you for sharing your wonderful experience! I'm glad to hear that you had such a positive stay at the property in Marbella. It sounds like everything from the check-in to the room itself exceeded your expectations. It's always a pleasure to hear when guests have such a fantastic time. If you ever have the opportunity to return, I'm sure they'll be delighted to welcome you back. If you have any questions or need further assistance, feel free to let me know!Kind regards

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were very pleased with our say again at the hotel. The staff were once again friendly, helpful and always cheerful. Our balcony had a drainage pipe from the level above that was very corroded and leaked water on to ledge/edge. The lack of maintenance in this area is disappointing as the rest of the hotel is in good condition hence only 3 stars for Property condition & facilities.
2023년 9월에 7박 숙박함
답변 제공: gabriele 님, 2023년 9월 22일
Dear Charles,Thank you for taking the time to share your feedback. It's great to hear that the staff made your stay enjoyable with their friendly and helpful demeanor. I'm sorry to learn about the issue with the drainage pipe on your balcony. Your observation about this maintenance concern is valuable, and I'll make sure to pass it along to the relevant department for attention. We truly appreciate your feedback, and it's through comments like yours that improvements can be made. If you have any further comments or if there's anything else you'd like to share, please feel free to let me know. We hope to have the pleasure of welcoming you back for an even better experience in the future.Kind regards

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything about Amara Beach. So well run with excellent, friendly service, great food and cocktails and excellent location right on the promenade. Loved the Beach Club and pool area. Bring ear plugs if you don’t want to listen to the loud music!
2023년 9월에 4박 숙박함
답변 제공: gabriele 님, 2023년 9월 9일
Dear Julie,Thank you so much for taking the time to share your feedback. We're thrilled to hear that you loved every aspect of your stay at Amare Beach Marbella. It's wonderful to know that you appreciated our attentive service, delicious food, and cocktails. We're also delighted that you enjoyed our prime location along the promenade.We're glad you had a great time at our Beach Club and pool area. Please accept our apologies for any inconvenience caused by the music. Once again, thank you for choosing Amare Beach Marbella. We can't wait to welcome you back for another fantastic experience.Warm regards,Gabriele

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: gabriele 님, 2023년 9월 9일
Dear Ellen,We would like to extend our heartfelt gratitude for taking the time to share your positive feedback about your experience at Amare Beach Marbella. We are thrilled to hear that you enjoyed your stay with us.It is an honor for us to know that our hotel met your expectations and that you were able to make the most of your time here. Your kind words about our establishment mean a great deal to us.We look forward to the pleasure of welcoming you back in the near future and providing you with another memorable experience.Thank you once again for choosing Amare Beach Marbella.Warm regards,Gabriele

10/10 - 훌륭해요

Patrick

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Andrew

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 8월에 7박 숙박함
답변 제공: gabriele 님, 2023년 9월 9일
That's wonderful to hear! Thank you for sharing your positive feedback. We're delighted you enjoyed your stay with us. If there's anything specific that stood out or any suggestions you'd like to share, we'd love to hear them. We hope to have the pleasure of welcoming you back in the future!Kind regardsGabriele

8/10 - 좋아요

Caitlin 님, Brewster

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Helga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: gabriele 님, 2023년 9월 3일
Dear Helga,Thank you so much for your kind comment about our Amare Marbella Beach Hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Warm regards,

8/10 - 좋아요

behrokh

2023년 8월에 4박 숙박함
답변 제공: gabriele 님, 2023년 9월 3일
Dear Behrokh,Thank you so much for your kind comment about our Amare Marbella Beach Hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Dario

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort with lots of attention to details
2023년 8월에 5박 숙박함
답변 제공: gabriele 님, 2023년 9월 3일
Dear Dario,Thank you so much for your kind comment about our Amare Marbella Beach Hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Warm regards,

10/10 - 훌륭해요

Lucia

2023년 8월에 8박 숙박함
답변 제공: gabriele 님, 2023년 9월 3일
Dear Lucia,Thank you so much for your kind comment about our Amare Marbella Beach Hotel. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Warm regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Fräscht hotell med perfekt läge. Tyvärr dålig service på beach club och frukost, men väldigt proffsig personal på Roof top bar.
2023년 8월에 3박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Guest,Thank you for taking the time to provide us with your feedback. We're pleased to hear that you found our hotel to be fresh and in a perfect location. Your input is invaluable to us as we continuously strive to improve our services.We apologize for any inconvenience you experienced at the beach club and during breakfast. Your feedback is crucial in helping us identify areas that require attention and enhancement. Rest assured, we take your comments seriously and will address these concerns with our team to ensure a better experience for our guests in the future.We're delighted that you had a positive interaction with our professional staff at the Roof Top Bar. We appreciate your recognition of their efforts to provide excellent service.If there's anything else you'd like to share or any additional feedback you'd like to provide, please feel free to reach out to us. We value your patronage and hope to have the opportunity to welcome you back for an improved experience.Best regards,Gabriele

10/10 - 훌륭해요

Harald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is amazing. It’s very clean and convenient to walk to old town. Staff is on the spot and helpful. This is a adult only property which makes it very nice to relax without the kids screaming and running around. The pool is nice and relaxing with an ocean view. The breakfast buffet is absolutely amazing as well. Definitely coming back.
2023년 8월에 5박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Mr Harald,We greatly appreciate your kind words and positive feedback! It brings us immense joy to know that you found our property amazing and enjoyed its cleanliness and convenient location near the old town. Our dedicated staff is always here to provide attentive and helpful service, ensuring you have a memorable stay.We're glad to hear that you appreciate our adult-only property, which offers a peaceful and relaxing environment without the hustle and bustle of children. The serene pool with its ocean view is indeed a delightful place to unwind.We're thrilled that you enjoyed our breakfast buffet! Our team works hard to provide a wide variety of delicious options to start your day off right.Thank you for considering a return visit. We look forward to welcoming you back and providing you with another exceptional experience. If you have any specific preferences or requests for your next stay, please don't hesitate to reach out.Safe travels and see you soon!Best regards,Gabriele

10/10 - 훌륭해요

Fadma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Schoon, netjes en het personeel was echt heel fijn en behulpzaam.
2023년 8월에 4박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Fadma,We waarderen uw positieve feedback zeer. Het doet ons goed te horen dat u onze accommodatie als schoon en netjes hebt ervaren. Het is ons doel om een prettige omgeving te bieden voor al onze gasten. Het is ook geweldig om te weten dat ons personeel uw verblijf nog aangenamer heeft gemaakt door hun behulpzaamheid.Als u in de toekomst weer bij ons wilt verblijven of als u specifieke wensen heeft, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit om u weer te verwelkomen en u een geweldige ervaring te bieden.Met vriendelijke groet,Gabriele

8/10 - 좋아요

behrokh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel and walking distance to all amenities. Breakfast is excellent and staff are friendly and polite. Our room had a beautiful partial view of the sea and the town
2023년 8월에 3박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Behrokh,We appreciate your feedback and are thrilled to hear that you had a positive experience at our hotel. It's great to know that our convenient location allowed you to easily access all amenities. We take pride in offering an excellent breakfast experience, and we're delighted that you found it to your liking.Our staff aims to provide friendly and polite service, and it's wonderful to hear that they left a positive impression on you. We're also pleased that your room provided you with a beautiful partial view of the sea and the town, adding to your overall enjoyment.Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future. If you have any special requests or preferences for your next visit, please don't hesitate to reach out.Best regards,Gabriele

10/10 - 훌륭해요

Abdalla M

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Swimming pool beach and yoga and breakfast were great . Reception staff very helpful. Waiters at the pool were very slow to come and get orders and were rude sometimes. The service at the pool was really slow and terrible
2023년 8월에 6박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Abdalla,We greatly appreciate your feedback and thank you for taking the time to share your experience with us. We're delighted that you enjoyed the swimming pool, beach access, yoga sessions, and breakfast. It's wonderful to know that our reception staff was helpful and left a positive impression on you.However, we apologize for the less than satisfactory experience you had with the poolside service. Your comments regarding the slow response time and occasional rudeness from the wait staff are concerning and not in line with the level of service we aim to provide. We will address this matter with our team to ensure improvements are made in this area.Please know that your feedback is invaluable to us, and we take it seriously as we continuously strive to enhance our guest experience. We hope that despite this issue, you were able to enjoy other aspects of your stay.If there's anything else you'd like to share or if you plan to visit us again, please don't hesitate to reach out. We would welcome the opportunity to make your next stay more enjoyable.Best regards,Gabriele

10/10 - 훌륭해요

Morag

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Morag,We would like to extend our sincere gratitude for your kind and positive review of Hotel Amare Marbella. We are thrilled to learn that your experience with us was satisfying and that you enjoyed your stay.We genuinely look forward to welcoming you back on your next visit. Our team will be delighted to have you again and ensure that you have another exceptional stay with us.If you have any questions or special requests for your upcoming stay, please feel free to reach out. We value your trust in us and are committed to providing you with an unforgettable experience each time you choose to stay with us.Thank you once again, and we eagerly await your return.Best regards,Gabriele

10/10 - 훌륭해요

Anahit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very pleasant.
2023년 8월에 3박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Anahit,We're glad to hear that you had a pleasant experience! Your brief feedback is greatly appreciated. If you have any specific comments or suggestions you'd like to share, or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and look forward to the possibility of serving you again in the future.Best regards,Gabriele

10/10 - 훌륭해요

Harry 님, Newport Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this property was great. Our only complaint was that, like many hotels these days, they use a very noxious smelling, perfume-like scent that is diffused into the air. They must think it makes the hotel smell fresh, but too much of it makes the hotel smell like nauseous old-lady perfume. It's hard to avoid. They should figure out how to turn it down, or remove it altogether and just rely on the clean, fresh scent that results from good cleaning.
답변 제공: gabriele 님, 2023년 8월 26일
Dear Harry,We truly appreciate your positive feedback about our property. It's wonderful to hear that you had an overall great experience during your stay.We also value your input regarding the scent in the hotel. We apologize for any discomfort caused by the fragrance diffused into the air. Your feedback is essential to us, and we'll certainly take it into consideration as we strive to improve our guests' experience. We understand that a more subtle and natural scent contributes to a pleasant atmosphere, and we'll explore options to ensure our guests are not overwhelmed by any artificial fragrances.Thank you for bringing this to our attention, as it helps us refine our offerings and create a more enjoyable environment for all our guests. Should you plan to visit us again, we hope to provide an even better experience.If you have any further comments or suggestions, please don't hesitate to reach out.Best regards,Gabriele

10/10 - 훌륭해요

Dima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: gabriele 님, 2023년 8월 6일
Dear Dima,On behalf of the entire team at Amare Beach Marbella, we would like to extend our heartfelt gratitude for choosing to stay with us during your recent visit. It was a true pleasure to have you as our guest, and we are delighted to learn that you enjoyed your time at our hotel.We especially want to thank you for taking the time to share your feedback about your experience. Your insights are immensely valuable to us as they help us maintain our quality standards and continuously enhance our services. We are thrilled that you had a positive stay and that you found your experience enjoyable.We eagerly look forward to welcoming you back on your next visit to Amare Beach Marbella. Our aim is to provide you with an even more memorable and satisfying experience during your next stay. Feel free to reach out to us if you have any special requests or if you need assistance in planning your upcoming visit.Once again, thank you for your patronage and for sharing your feedback. We are excited about the opportunity to serve you again and ensure that you have another exceptional experience with us.Warm regards,

10/10 - 훌륭해요

Charles

2023년 7월에 8박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear Charles,We would like to extend our sincere gratitude for your kind and positive review of Hotel Amare Marbella. We are thrilled to learn that your experience with us was satisfying and that you enjoyed your stay.We genuinely look forward to welcoming you back on your next visit. Our team will be delighted to have you again and ensure that you have another exceptional stay with us.If you have any questions or special requests for your upcoming stay, please feel free to reach out. We value your trust in us and are committed to providing you with an unforgettable experience each time you choose to stay with us.Thank you once again, and we eagerly await your return.Best regards,

8/10 - 좋아요

safi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: gabriele 님, 2023년 8월 6일
Dear Safi,On behalf of the entire team at Amare Beach Marbella, we would like to extend our heartfelt gratitude for choosing to stay with us during your recent visit. It was a true pleasure to have you as our guest, and we are delighted to learn that you enjoyed your time at our hotel.We especially want to thank you for taking the time to share your feedback about your experience. Your insights are immensely valuable to us as they help us maintain our quality standards and continuously enhance our services. We are thrilled that you had a positive stay and that you found your experience enjoyable.We eagerly look forward to welcoming you back on your next visit to Amare Beach Marbella. Our aim is to provide you with an even more memorable and satisfying experience during your next stay. Feel free to reach out to us if you have any special requests or if you need assistance in planning your upcoming visit.Once again, thank you for your patronage and for sharing your feedback. We are excited about the opportunity to serve you again and ensure that you have another exceptional experience with us.Warm regards,

10/10 - 훌륭해요

Ramon

2023년 7월에 8박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Estimado Ramon,Nos gustaría expresar nuestro sincero agradecimiento por su amable y positiva reseña sobre el Hotel Amare Marbella. Nos alegra saber que su experiencia con nosotros fue satisfactoria y que disfrutó de su estadía.Esperamos con entusiasmo darle la bienvenida nuevamente en su próxima visita. Nuestro equipo estará encantado de recibirlo de nuevo y asegurarse de que tenga otra estancia excepcional con nosotros.Si tiene alguna pregunta o solicitud especial para su próxima estadía, no dude en ponerse en contacto. Valoramos su confianza en nosotros y estamos comprometidos en brindarle una experiencia inolvidable cada vez que elija hospedarse con nosotros.Gracias una vez más y esperamos ansiosamente su regreso.Saludos cordiales,Gabriele

10/10 - 훌륭해요

Tracey

2023년 7월에 3박 숙박함
답변 제공: gabriele 님, 2023년 8월 26일
Dear [Customer's Name],We would like to extend our sincere gratitude for your kind and positive review of Hotel Amare Marbella. We are thrilled to learn that your experience with us was satisfying and that you enjoyed your stay.We genuinely look forward to welcoming you back on your next visit. Our team will be delighted to have you again and ensure that you have another exceptional stay with us.If you have any questions or special requests for your upcoming stay, please feel free to reach out. We value your trust in us and are committed to providing you with an unforgettable experience each time you choose to stay with us.Thank you once again, and we eagerly await your return.Best regards,Gabriele

10/10 - 훌륭해요

Samuellina Cornellie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have a very good vacation!
2023년 7월에 7박 숙박함
답변 제공: gabriele 님, 2023년 8월 6일
Dear Samuellina,On behalf of the entire team at Amare Beach Marbella, we would like to extend our heartfelt gratitude for choosing to stay with us during your recent visit. It was a true pleasure to have you as our guest, and we are delighted to learn that you enjoyed your time at our hotel.We especially want to thank you for taking the time to share your feedback about your experience. Your insights are immensely valuable to us as they help us maintain our quality standards and continuously enhance our services. We are thrilled that you had a positive stay and that you found your experience enjoyable.We eagerly look forward to welcoming you back on your next visit to Amare Beach Marbella. Our aim is to provide you with an even more memorable and satisfying experience during your next stay. Feel free to reach out to us if you have any special requests or if you need assistance in planning your upcoming visit.Once again, thank you for your patronage and for sharing your feedback. We are excited about the opportunity to serve you again and ensure that you have another exceptional experience with us.Warm regards,

8/10 - 좋아요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejlig centralt hotel i Marbella
Skønt hotel med udsigt til havet og i gåafstand til den gamle bydel. Personalet var i særklasse og man følte sig virkelig velkommen. Eneste lille minus var lidt nattestøj.
2023년 7월에 7박 숙박함
답변 제공: gabriele 님, 2023년 8월 6일
Kære Charlotte,Tak, fordi du valgte at bo hos os på Amare Beach Marbella, og fordi du delte dine oplevelser med os. Vi er glade for at høre, at du nød vores hotells betagende havudsigt og den praktiske nærhed til den gamle bydel. Vores personale er stolte af at levere en ekstraordinær service, og vi er glade for, at du følte dig hjerteligt velkommen under dit ophold.Din feedback er uvurderlig for os, og vi sætter pris på din ærlighed. Vi beklager eventuelle gener forårsaget af den mindre støj om natten, som du oplevede. Vi arbejder konstant på at forbedre vores gæsters oplevelse, og vi vil tage din feedback i betragtning, mens vi stræber efter at skabe en mere rolig atmosfære.Vi håber, at denne lille ulempe ikke overskyggede de positive aspekter af dit ophold. Din tilfredshed er vores højeste prioritet, og vi vil gøre vores bedste for at sikre, at dit næste besøg bliver endnu mere behageligt.Tak endnu engang for din støtte og for at tage dig tid til at dele dine tanker. Vi ser frem til at byde dig velkommen tilbage til Amare Beach Marbella i fremtiden.De bedste hilsner,

10/10 - 훌륭해요

fabiola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hip hotel, plenty of chairs by the pool and beach. Beach club was hip. Roof top in the evenings was perfect to view the sunset.
2023년 7월에 4박 숙박함
답변 제공: gabriele 님, 2023년 7월 23일
Dear Mrs FabiolaThank you for your wonderful review of our beautiful hip hotel! We are thrilled to hear that you enjoyed the ample pool and beachside chairs. It's fantastic to know that you had a great time at our hip beach club and that the rooftop offered the perfect setting to witness the breathtaking sunset.Your kind words mean a lot to us, and we appreciate your feedback. We strive to create memorable experiences for our guests, and it's heart-warming to hear that you had such a delightful stay.We hope to welcome you back soon for another fantastic stay at our hip hotel!Best regards,

8/10 - 좋아요

Fouad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location re proximity to the city. Short shoreline. Very much underwhelming for the nightly rate
2023년 7월에 2박 숙박함
답변 제공: gabriele 님, 2023년 7월 23일
Dear Fouad,Thank you for sharing your feedback with us. We appreciate your positive comments about the great location and its proximity to the city. We understand the importance of a convenient location for our guests to explore and enjoy their surroundings.However, we are sorry to hear that you found the shoreline to be short and that you felt underwhelmed by the nightly rate. We strive to offer the best value for our guests and ensure that their expectations are met.Your comments are valuable to us, and we will take them into consideration as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.If you have any further comments or suggestions, please feel free to share them with us.Best regards,

2/10 - 너무 별로예요

Simone

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We left our stay early. The room smelled like sewage, there was mold in the room causing my asthma to flare up, the manager Jose told me he would be refunding us however has sent me on a goose chase while neglecting to follow up on what he said he would handle in his email. There was toilet paper in the pool and the food was beyond bland. If you expect a resort stay I would advise staying at a different location.
답변 제공: gabriele 님, 2023년 7월 23일
Dear Simone,I am deeply sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is valuable to us, and we take your concerns very seriously.We sincerely apologize for the issues you encountered, such as the unpleasant smell in the room and the presence of mould, which exacerbated your asthma. We understand how crucial a comfortable and healthy environment is for our guests, and we regret that we did not meet your expectations in this regard.Regarding the refund, I assure you that we will thoroughly investigate the matter and take immediate action to address any delays or miscommunications. Your satisfaction is of utmost importance to us, and we will ensure that this matter is resolved promptly.We are also concerned about the cleanliness of the pool and the quality of our food. These issues are not reflective of our usual standards, and we will conduct a comprehensive review of our processes to prevent such occurrences in the future.Your comments have been shared with our management team, and we will be working diligently to make necessary improvements.We truly regret that we failed to provide you with the resort experience you expected, and we appreciate your candid feedback. We hope you will consider giving us another opportunity to showcase the exceptional service we strive to deliver.If there is anything else you would like to discuss or any additional details you wish to share, please feel free to contact me directly at dep.director.am@amarehotels.com.Once again, please accept our sincerest apologies, and we hope to have the chance to regain your trust in the future.Sincerely,

10/10 - 훌륭해요

Pietro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Großartig personal super freundlich und sehr professionell ✨✨✨✨✨
2023년 7월에 5박 숙박함
답변 제공: gabriele 님, 2023년 7월 23일
Vielen Dank für Ihre großartige Bewertung! Es freut uns sehr zu hören, dass Sie unser Personal als super freundlich und äußerst professionell empfunden haben.Unser Team legt großen Wert darauf, unseren Gästen einen erstklassigen Service zu bieten, und es ist schön zu wissen, dass unsere Bemühungen Ihre Erwartungen erfüllt haben.Wir schätzen Ihre Anerkennung sehr und werden sicherstellen, dass unser Personal Ihr positives Feedback erhält.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung bei uns zu teilen. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: gabriele 님, 2023년 7월 23일
Dear Elizabeth,Thank you for choosing Hotel Amare Marbella. We hope you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,