야외 수영장

크라운 플라자 아테네 시티 센터, IHG 호텔 여행 후기

5 out of 5
크라운 플라자 아테네 시티 센터, IHG 호텔
50 Michalacopoulou Street, Athens, Attiki

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 439개 이용 후기 중 207개" "
평점 8 - 좋아요. 439개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 439개 이용 후기 중 47개" "
평점 4 - 별로예요. 439개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 439개 이용 후기 중 4개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
조용하고 편안함
조용하고 많이 붐비지않아 좋습니다
2023년 12월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2024년 1월 10일
Dear Traveler, Thank you for taking the time to share your experience at our hotel. We appreciate your good rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 2월 8일
Thank you for your review

8/10 - 좋아요

ATLAS

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2019년 2월 8일
Thank you for your review

10/10 - 훌륭해요

KYUYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이른아침에 공항에 간다면 추천해주고 싶다
늦으시간에 호텔에 들어 갔는데 먼저 예약자이름을 말하며 반갑게 맞이해줘서 너무 놀랐으며 기분이 좋았다. 방은 조용하고 아이들과 자기에 편안했으면 화장실이 중간중간 곰팡이가 피어 있어 조금은 지저분한 느낌이 들었으며 공항옆 호텔이 예약 되지않아서 이호텔을 이용했는데 늦은 저녁과 이른 아침에도 택시를 잡기도 편했으며 공항가는데 불편함이 없었다 늦으시간 아테네에 오며 이른아침에 공항에 가야 한다면 이 호텔을 추천해 주고 싶다. 프런트 직원이 친절했다 예약을 했을때는 공항에서 호텔이 멀어서 늦으시간 못들어가고 아침에 비행시간과 맞지안을까 걱정을했는데 생각보다 멀지않았다
2017년 9월에 1박 숙박함
답변 제공: Emmanouella 님, 2017년 10월 13일
Dear KYUYONG, Thank you for kind remarks and your 5 star review!! Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards, Emmanouella Moussama Experience and Communication Director

10/10 - 훌륭해요

Erwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to hop on - hop off bus , amazing staff and delicious breakfast
2024년 3월에 2박 숙박함
답변 제공: Emmanouela Moussama 님, 2024년 3월 22일
Dear Erwin, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Christopher

2023년 11월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 11월 24일
Dear Christopher, Thank you for taking the time to share your experience at our hotel. We appreciate your 8/10 rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok.
2023년 10월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 10월 19일
Dear Rhonda, Thank you for taking the time to leave us a review. We're glad to see you rated your stay 4 out of 5 stars and appreciate your feedback. While we're pleased to know your experience was satisfactory, we aim to exceed "okay" and provide exceptional experiences for our guests. We welcome any specific feedback on how we can enhance our services to make your next stay even better. Looking forward to welcoming you back soon.Kind Regards,Emmanouella MoussamaExperience and Communication Director

4/10 - 별로예요

Ali ihsan

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Breakfast was weak, restaurant had bad smell, gym room is old and lack of equipments and some of them were broken
2023년 9월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 10월 2일
Dear Ali Ihsan,We are genuinely sorry to hear about your experience with our amenities and services. We apologize that our breakfast selection did not meet your expectations, and for any inconvenience caused by the odour in our restaurant and the condition of our gym. We take this feedback seriously and are working diligently to address these issues to enhance the overall guest experience.We're committed to ongoing improvements and will be taking steps to enhance the quality of our breakfast offerings, ensure a pleasant dining atmosphere, and upgrade our fitness facilities. We aim to provide excellent service and facilities for all our guests, and your insights are invaluable in this effort.We really hope that you will continue choosing our Crowne Plaza Athens City Centre for your future travel needs.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Anika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 10월 4일
Dear Anika,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

donna

2023년 9월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 9월 20일
Dear Donna, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate you top rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Yasushi

2023년 9월에 6박 숙박함
답변 제공: Emmanouela Mousama 님, 2023년 9월 18일
Dear Yasushi, Thank you for taking the time to share your experience at our hotel. We appreciate your four-star rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Elizabeth

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ver clean
2023년 9월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 9월 14일
Dear Elizabeth, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 - 괜찮아요

Steven

2023년 8월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 9월 11일
Dear Steven, Thank you for sharing your feedback with us. We appreciate your three-star rating and hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

François

가족 여행
좋아요: 청결 상태
2023년 8월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 17일
Dear Francois,Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Petros

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Staff was great. Location is great near the metro line 3 min walk and 5 min ride to the Acropolis. On-site parking and many parking lots near by.
2023년 8월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 17일
Dear Petros,Thank you for taking the time to review our hotel and your kind comments. We are happy to hear that your overall stay experience was positive and that you found our location convenient. We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 - 괜찮아요

Nikolas

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff were really good, they were friendly and welcoming and the breakfast was also good 😊 The hotel itself is a little dated and requires some general updating / refresh. Our biggest issue was the smell in the room which may have been from the toilet. One night it was so intense that we could not sleep. We informed the hotel about this and a person was sent to sanitise the toilet. This helped for a little while but the oder returned ☹️
2023년 8월에 3박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 9일
Dear Nikolas, Firstly, thank you for taking the time to share your feedback regarding your recent stay with us. We're glad to hear that you appreciated our friendly and welcoming staff, as well as the breakfast offerings.However, I'm genuinely sorry to hear about the issues you experienced regarding the room's odor, especially as it impacted your comfort and sleep quality. I understand how important a fresh and pleasant environment is for our guests, and I sincerely apologize for the inconvenience you faced. While we made an attempt to address it during your stay, it's evident that our resolution was not long-lasting.Please be assured that we are taking your feedback seriously and will be investigating the root cause of the issue to ensure that it's fully resolved and doesn't recur in the future. As for the hotel's decor and facilities, we genuinely appreciate your observation and will consider it as we make plans for future updates and renovations.Your feedback is invaluable, and we hope that we can have the opportunity to better serve you on your next visit. Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 - 괜찮아요

Mélissa

좋아요: 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 7일
Dear Melissa,Thank you for sharing your feedback with us. We appreciate your three-star rating and hope to have the opportunity to exceed your expectations on your next visitKind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Clyde

2023년 7월에 3박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 2일
Dear Clyde, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your great rating and hope to welcome you back on your next trip to the area.Thank you for your feedback on your recent stay. We're glad to hear that our proximity to the airport and our shuttle service were beneficial for your travel plans.We understand your concerns about the dated layout and condition of our carpets. We strive to provide a high-quality experience for all our guests, and your feedback helps us identify areas where we need to improve. We assure you that we're working on updating our facilities and addressing cleanliness issues to better serve our guests.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 7월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 28일
Dear Peter,Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had a wonderful time and learn your appreciation about our staff and facilities!We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Ilan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell med hyggelig ansatte og fin beliggenhet 👍 Dyr frokost, men et vesentlig billigere alternativ vegg-i-vegg…
2023년 7월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 26일
Dear Ilan, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Jorge

2023년 7월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 24일
Dear Jorge, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your perfect rating and hope to welcome you back on your next trip to the area.

10/10 - 훌륭해요

jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and accessible to dining locales within walking distance
2023년 7월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 20일
Dear Jose,Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

jose

2023년 7월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 8월 7일
Dear Jose, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 20일
Dear Alexandra,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 11일
Dear Traveler, Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Briana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There’s a lot of restaurants nearby and the breakfast is good at the hotel.
2023년 7월에 5박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 8일
Dear Briana, Thank you for taking the time to share your experience at our hotel. We appreciate your four-star rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

2/10 - 너무 별로예요

Hatem

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very bad hotel
2023년 7월에 3박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 6일
Dear Hatem,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are disappointed to see that you only rated us with one star and that we did not receive any other feedback regarding your experience. We apologize if we fell short of your expectations in any way, and we would like to make things right. We hope that you will consider staying with us again in the future, and we look forward to the opportunity to improve your experience.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Rupa

2023년 7월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 24일
Dear Rupa, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent & Highly Recommended
The hotel is just great! We felt spoiled and loved the amenities. Everyone was nice and the breakfast buffet was expansive and tasty. We truly were thankful for the plant-based beauty products since we are vegan. The room was comfy and the only improvement would be allowing us to access Netflix through the TV.
2023년 6월에 5박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 7월 4일
Dear Traveler, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Amine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hôtel. Les chambres sont confortables. Le petit déjeuner est vraiment top. Le rooftop sympa. Le personnel est très agréable. Je recommande
2023년 5월에 3박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 6월 15일
Dear Amine, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Darcy 님, Hanover

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Bellhop Harry was great! Helene at the front desk was amazing. All the other staff were fantastic too. I would highly recommend staying here.
2023년 6월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 6월 13일
Dear Darcy, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 6월 8일
Dear Ana,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your 10/10 rating and hope to welcome you back on your next trip to the area.

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 5월 31일
Dear Mark,Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Carol

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, we were able to either walk or take train to most places easily from hotel.
2023년 5월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 5월 31일
Dear Carol,Thank you for your choosing our Crowne Plaza Athens City Centre and for your kind comments! We are happy to hear that you enjoyed our location. We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 5월 15일
Dear Traveler, Thank you for taking the time to share your experience at our hotel. We appreciate your good rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.

8/10 - 좋아요

Nasreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very neat and clean, friendly staff. Dinner men could be better.
2023년 3월에 5박 숙박함
답변 제공: Emmanouella 님, 2023년 3월 29일
Dear Narseen,Thank you for taking the time to review our hotel and for your kind comments! We are happy to learn your appreciation of our staff! On the other hand, we are sorry to read your concerns about the quality of the food. We have discussed the points you raised with our General Manager and our Executive Chef and as a result, we are confident they will take the necessary steps to continue to improve their services and quality.Kind Regards, Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Clifton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2023년 3월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2023년 3월 17일
Thank you for your choosing our Crowne Plaza Athens City Centre and for your kind comments! We look forward to welcoming you again in the near future!

6/10 - 괜찮아요

Popa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It's an average hotel. In 2-4 years, it would require improvements. I received a camera that I was not satisfied with. I gave up on other hotels to test it, but I don't think I will choose this option again. All in all, it's not bad, but they didn't hit me with the camera at all.
2023년 2월에 3박 숙박함
답변 제공: Fallieras Nikos 님, 2023년 2월 21일
Dear PopaThank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ATHENS - CITY CENTRE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Easence 님, Bronx

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stood here on a solo trip in August for a week. There are a lot of restaurants and other stores near by in walking distance. There’s also a starbucks 5 minutes away. One of the front desk men named Kosts was not friendly / inviting. Not good customer service at all. I asked him to give me a phone call to let me know if I could extend my stay an extra day and he never called. Then saw me the next morning and check out and looked down the whole time also never said “bye” or “thank you for staying with us”. or any farewell. Everyday prior to that he was just very cold. Nikos was very very nice. His customer service was superb. Very friendly. The room are a little drab. I think the room need more culture to make it look alive . The bathroom believe it or not was the most aesthetically pleasing. Id give this hotel a 7/10. Oh and the door men were excellent. They helped me a lot of time in the morning when I needed my dress zipped up or help putting on a necklace lol! Struggles of a solo traveler.
답변 제공: Emmanouella Moussama 님, 2022년 12월 8일
Dear Easence, Thank you for taking the time to write such a detailed review and your kind comments. We are happy to hear that your overall stay experience was positive. We are happy to hear that most of our staff met your expectations. We are also happy to hear that you appreciated our bathroom aesthetics. We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Piotr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Biz Hotel in Athens
Comfortable biz hotel, well located , nearby Metro st. Professional service.
2022년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 11월 15일
Dear mr. Piotr ,Thank you very much for your review. We hope to see you again on one of your travels.

4/10 - 별로예요

Meir

단체 여행
좋아요: 직원 및 서비스
The rooms are old style, the rooms need a thorough renovation, the price is expensive compared to hotels in the area. The breakfast was good and varied
2022년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 11월 15일
Dear Mr.Meir,First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We know that every stay is different and we always take seriously every feedback. Kind Regards Front Desk Staff

6/10 - 괜찮아요

khalil

출장 여행
좋아요: 직원 및 서비스
2022년 10월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 11월 2일
Dear Khalil,Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Mary Lou 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff were very helpful.
2022년 10월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 10월 24일
Dear Mary Lou, Thank you for your choosing our Crowne Plaza Athens City Centre and for your kind comments! We are happy to learn your appreciation about our staff. We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

The Goat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were amazing. Beds were super comfortable. Washrooms were really nice. Lobby was beautiful. Only thing i didnt like was the restaurant bar on the 7th floor. Needs a renovation for sure .
2022년 10월에 1박 숙박함
답변 제공: Emmanouela Mousama 님, 2022년 10월 24일
Dear The Goat, Thank you for your kind comments!We have noted your comments about our rooftop restaurant. We will of course take them on board when we will have the opportunity to refurbish.We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 - 괜찮아요

Valérie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The pool is well situated on the top floor, and the hotel is very close to the metro and easily accessible. The bathroom was not so clean with walls of the shower really dirty (with mold).
2022년 9월에 4박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 10월 11일
Dear Valerie, Thank you for your feedback. We are sorry for the inconvenience caused, as this does not reflect to our normal standards. Once again, we apologize and we hope to have the opportunity to welcome you back to our Crowne Plaza Athens City Centre in the future to restore your faith in the hotel and us. Sincerely, Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

klara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean, great staff a bit far from the center
2022년 10월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 10월 11일
Dear Klara, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 - 괜찮아요

Mary Lou

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Definitely Not a 5 star hotel. Towels were thin and scratchy. Our last night, room service did not clean our room.
2022년 10월에 2박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 10월 11일
Dear Mary Lou, Thank you for your feedback. We are really sorry for the inconvenience caused as this does not reflect to our normal standards. Once again we apologize and we hope to have the opportunity to welcome you back to our Crowne Plaza Athens City Centre in the future to restore your faith in the hotel and us. Sincerely, Emmanouella MoussamaExperience and Communication Director

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was about 30min walk to most things downtown and restaurants /coffee shops were nearby! Staff were very helpful and my room was nice and clean
2022년 9월에 6박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 10월 5일
Dear Emily, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had a positive stay experience and learn your appreciation about our staff and facilities!We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 - 훌륭해요

Jose F

2022년 9월에 1박 숙박함

4/10 - 별로예요

Susan

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The family room was very small and disappointing. The cot for my baby was dirty. There were only 2 bath towels in our room and when we tried to ask housekeeping for more there was no answer. Restaurant service was ok. Don't be fooled by the photos, the pool was as small as our room!!
2022년 8월에 1박 숙박함
답변 제공: Emmanouella Moussama 님, 2022년 9월 2일
Dear Susan, We value your comments and firmly believe we can only improve if we truly listen and act on what you, our guests, are saying about us. Please rest assured that we will take your comments regarding our staff, into consideration. We will of course take your comments about our pool into account when we have to opportunity to renovate our property. We really hope that you will continue choosing our Crowne Plaza Athens City Centre for your future travel needs.Kind Regards,Emmanouella MoussamaExperience and Communication Director