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베스트 웨스턴 비텐베르크 인 여행 후기

2.5 out of 5
베스트 웨스턴 비텐베르크 인
W17267 Red Oak Ln, Hwy 29 & Hwy 45, Wittenberg, WI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 427개 이용 후기 중 233개" "
평점 8 - 좋아요. 427개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 427개 이용 후기 중 35개" "
평점 4 - 별로예요. 427개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 427개 이용 후기 중 4개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Joan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast and friendly staff! Property is older but kept very clean!
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 18일
Hi Joan!Thanks for all the time you took to give us what you think. Thank you for letting us know that you liked our tasty breakfasts and the friendly service from our staff during your stay. Making sure the place is clean and comfy is very important to us, and we're glad that our hard work was noticed. Even though our property is getting old, we work hard to keep it in good shape so that our guests can enjoy a warm and friendly stay. We hope to see you again soon for another great stay!

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were super friendly. Room was very clean!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Tammy,We are thrilled to hear that you enjoyed the friendliness of our staff and found your room to be clean. Your comfort and satisfaction are our top priorities. Should you have any future concerns, please do not hesitate to reach out to our management team for further assistance.

4/10 - 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool areas ceiling is about to fall. They must've had some kind of leak. They told us to just play on the other side of the pool. It was pretty bad. The room smelled like weed so bad! The front desk gave me a bottle of spray to rid the smell.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Stephanie,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a safe and enjoyable environment for all guests. We have addressed the issue with the pool area and taken necessary steps to rectify the situation. We appreciate your feedback regarding the room odor and have shared this with our housekeeping team for immediate attention. We hope to have the opportunity to welcome you back in the future for a better stay.

2/10 - 너무 별로예요

Gregory

2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 5일
Dear Gregory, We appreciate you taking the time to share your feedback with us, and we're truly sorry to see that your experience fell short of expectations, leading to a 1 out of 5 rating. Your satisfaction is our top priority, and we genuinely apologize for any issues you encountered during your stay. Your feedback is crucial in helping us understand and address areas of improvement. If you feel comfortable sharing more details about your specific concerns, we would be grateful for the opportunity to investigate and make the necessary changes. Our goal is to provide a positive and memorable experience for all our guests, and we regret that we didn't meet that standard during your visit. Please allow us another chance to make it right in the future.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 16일
Hi Steve,We're absolutely thrilled to see that you gave us a perfect rating! Your satisfaction is our ultimate goal, and we're delighted to know that your experience with us was nothing short of fantastic. It's wonderful to see that every aspect of your stay met or exceeded your expectations. Our team works hard to create a memorable and enjoyable environment for our guests, and your positive feedback is truly energizing. We can't wait to welcome you back for another incredible stay, and please don't hesitate to share any specific highlights or suggestions you may have to make your next visit even more exceptional. Cheers to creating more unforgettable moments together!

10/10 - 훌륭해요

Tom

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 31일
Dear Tom, We appreciate the time you've taken to give us your thoughtful review. Your feedback is like a burst of sunshine, and we couldn't be happier to hear about your positive experience at our hotel. It warms our hearts to know that we were able to meet your expectations and create a memorable stay for you. Your kind words about our service and facilities truly motivate us to continue delivering exceptional experiences. We're thrilled to have contributed to your enjoyment, and we can't wait to welcome you back for another fantastic stay. Cheers to creating more wonderful memories together!

10/10 - 훌륭해요

Jesus

2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 22일
Greetings Jesus, What an absolute delight it was to read your glowing 5 out of 5 rating! Your feedback brings immense joy to our team and serves as a fantastic motivation to continue delivering exceptional experiences. We're thrilled to hear that your stay with us met and exceeded your expectations. Creating memorable moments for our guests is at the heart of what we do, and your positive review reaffirms that we're on the right track. We can't wait to welcome you back for another fantastic stay, filled with the same warmth, comfort, and top-notch service that you've come to expect from us. Until then, safe travels and thank you for choosing us!

10/10 - 훌륭해요

Dennis

2023년 12월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 18일
Hi Dennis!What an absolute delight to see that perfect rating light up our day! We're absolutely thrilled to hear that your experience at our hotel was nothing short of fantastic. Your five-star nod speaks volumes, and while we would love to hear more about the specific aspects you enjoyed, we're over the moon to know that we hit the mark. Our team is passionate about creating unforgettable stays, and it sounds like we've succeeded in making your time with us truly special. Your positive vibes have fueled our enthusiasm, and we can't wait to welcome you back for another round of perfection! Cheers to creating more amazing memories together!

10/10 - 훌륭해요

Sue

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello Sue,Thank you for choosing to stay at our hotel! We are thrilled to hear that you had a wonderful experience during your stay. We truly appreciate your support and hope to welcome you back soon.

10/10 - 훌륭해요

Kevin

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello Kevin,Thank you for choosing to stay with us! We are delighted to hear that you had a great experience at our hotel. If there is anything else we can assist you with, please don't hesitate to reach out to us. We highly appreciate your support and hope to welcome you back in the future.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Guest Relations Management 님, 2024년 2월 13일
Dear Teresa, We greatly appreciate you taking the time to provide us with your valuable feedback, and we're thrilled to hear that you rated your experience with us at a solid 4 out of 5! While we're delighted to know you enjoyed your stay, we also understand that there might be areas where we can further enhance your experience in the future. Should you have any specific thoughts or suggestions on how we can make your next visit even more exceptional, please don't hesitate to reach out. We're committed to continuously improving and ensuring that each stay with us is nothing short of extraordinary. We eagerly await the pleasure of welcoming you back for another fantastic stay!

10/10 - 훌륭해요

kurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 7일
Hi Kurt!We appreciate your positive review and support. A perfect 10 out of 10 - we're thrilled to have received such a high rating from you! Your brief feedback says volumes, and we're delighted that you had a positive experience with us. It is guests like you that make our hospitality journey so memorable. We're committed to sustaining this standard of quality, and we can't wait to welcome you back for another unforgettable visit.

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Hi Patrick!We appreciate your positive review and support! A perfect 10 out of 10 rating speaks volumes, and we're absolutely thrilled to have exceeded your expectations during your stay with us! Your glowing review, though concise, resonates loud and clear. It's truly heartening to know that you found everything to your satisfaction. Our team takes immense pride in creating memorable experiences, and your positive feedback fuels our passion to continue delivering exceptional service. We hope to welcome you back soon for another outstanding stay!

10/10 - 훌륭해요

Jeffrey

단체 여행
Great
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Hi Jeffrey!Absolutely thrilled to hear that you had a great experience during your stay with us! A perfect 10 out of 10 is music to our ears, and we're over the moon that you found your time at our hotel to be exceptional. Your positive feedback truly brightens our day, and we're grateful for your kind words. We're always striving to provide the best possible experience for our guests, and knowing that we hit the mark with you is incredibly rewarding. Our team can't wait to welcome you back for another fantastic stay in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Hi David!Wow, we're absolutely thankful to receive your perfect 5 out of 5 rating! Your glowing feedback speaks volumes, and we're over the moon that you had such a fantastic experience with us. It's guests like you who make what we do so rewarding. We're here to ensure your future stays are just as remarkable, and we can't wait to welcome you back for another flawless experience. Cheers to creating more wonderful memories together!

2/10 - 너무 별로예요

Quin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This was one of the very worst customer experiences I have ever had. The staff was rude and confrontational to the point that the police where called. My daughter has a service dog and she was told he could not be with her at the pool and then again at breakfast. Very disappointed.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 14일
Dear Quin,We sincerely apologize for the distressing experience you encountered during your stay. It deeply concerns us to hear about the perceived rudeness and confrontational behavior of our staff, as this falls far below the level of service we aim to provide. We understand the importance of accommodating service animals, and we are genuinely sorry for any inconvenience caused to your daughter. Your feedback is invaluable to us, and we will address these issues with our team to ensure that such incidents are not repeated. We appreciate your patience and hope you consider giving us another chance to provide you with the excellent service we strive for.

6/10 - 괜찮아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I stayed in room 202, the door didn't lock (I did let staff know). I could hear the incoming and outgoing traffic to the lobby. It was not too quiet. Bed was comfortable, coffee not good. No remote for TV.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 6일
Dear Nicole,Thank you for taking the time to share your recent experience at our hotel in room 202. We truly appreciate your feedback and want to extend our sincere apologies for the inconveniences you encountered during your stay. It is disappointing to learn about the issues with the door lock, noise disturbance, and the absence of a TV remote. Your feedback is invaluable to us, and we will address these concerns with our team to ensure such problems are rectified promptly. On a positive note, we are pleased to hear that you found the bed comfortable. We hope that you would give us another opportunity to serve you better in the future. Please do not hesitate to reach out to us directly if you plan to visit again, and we will make every effort to ensure your stay is more enjoyable.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 6일
Hi Linda!Thank you so much for taking the time to share your feedback and for your wonderful 5-star rating! We're thrilled to know that your stay at our hotel met your expectations and that you enjoyed a relaxing experience with us. Your top rating truly means a lot to us. If you ever decide to provide more detailed feedback in the future, please know that we're always eager to hear from our guests to ensure we keep improving. We look forward to welcoming you back for another fantastic stay in the near future. Until then, safe travels and warm wishes from all of us here at the hotel!

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area great staff
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Dear Christopher,Thank you so much for taking the time to share your wonderful 5-star review with us! We're delighted to hear that you found our hotel to be in a nice area and appreciated our amazing staff. Your kind words serve as a testament to the hard work and dedication our team puts into ensuring a memorable experience for our guests. We hope to welcome you back to our hotel soon for another great stay. Your satisfaction is our top priority, and we're here to make your future visits just as fantastic.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay….
Tv remote had dead batteries and the satellite cable was out for the whole night. Was told satellite was out due to bad weather but it wasnt even raining…..staff was super friendly and would go back. Also the posting says microwave in EVERY room and after i asked about it, was told that NO room had a microwave in it unless it was an upgraded room.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Dear Guest,We apologize for the inconvenience with the TV remote and satellite cable. Our team will ensure that this is addressed. We appreciate your kind words about our friendly staff. If you have any further concerns or questions, please let us know.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family approved
Front desk was very friendly. Hotel was quiet and clean. Our family appreciated the breakfast…not a huge spread but very nice assortment.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our friendly service, quiet and clean hotel, as well as our breakfast assortment. We hope to welcome you and your family back soon!

8/10 - 좋아요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was very nice.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 4일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was wonderful and helpful. The place is kept very clean.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Kim,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Randall,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Brian 님, Hudson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Brian,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4/10 - 별로예요

JAMES 님, HARTFORD

I paid $170 for a $100 property. My freinds paid $150. Feels like I got taken Travelocity. I guarantee, it will never happen again.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 25일
We're sorry to hear that you feel you paid more than expected. Prices can vary based on a variety of factors, including demand and booking platforms. We recommend comparing prices on multiple platforms or booking directly with the hotel in the future to ensure you get the best deal. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfactory experience in the future.

6/10 - 괜찮아요

Katherine 님, Chicago

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Sort of underwhelmed by this hotel. The sheets/blankets/towels had stains on them, the pillows were extremely uncomfortable and lumpy, the bathroom floor had hair all over it when we checked in and the shower drain was clogged from the first time we used it. When I went to get new towels after we got in from an event, the front desk clerk seemed annoyed (and was in his pajamas) which was uncomfortable.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Katherine,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 8일
Dear Sandra, Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. If you ever decide to return, we'll do our best to make your next visit just as wonderful. Your support means a lot to us, and we look forward to hosting you again in the future!

8/10 - 좋아요

gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
clean, and convenient… Everything worked except the refrigerator which was noisy… Cooling system kept the room very comfortable… staff was very courteous and helpful
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 5일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

4/10 - 별로예요

Tamra

가족 여행
Very old and not kept up
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 5일
Dear Tamra, We apologize for the condition of our facilities not meeting your expectations. Your feedback is valuable, and we'll take it into consideration for improvements. If you have any specific concerns or would like to share more details, please feel free to reach out to us. We aim to provide a comfortable and enjoyable experience for our guests, and we're committed to making necessary updates. Thank you for your feedback.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Steven,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Kristine,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 28일
Dear Robert, Thank you for your concise feedback! We're glad to hear that you found our hotel to be nice. If there's anything specific you liked about your stay or if you have any further comments, feel free to share. We value your feedback and hope to have the opportunity to serve you again in the future!

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 8일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

4/10 - 별로예요

vickie

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Staff was friendly. Was pretty noisy, had to ask for towels and the lock broke on our door.
2023년 7월에 4박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 1일
Thank you for your feedback. We apologize for the noise and the inconvenience with the towels and door lock. We're pleased to hear that our staff was friendly. Your comments are important to us, and we'll address these issues with our team to ensure improvements are made. Your satisfaction is our priority, and we hope to have the opportunity to make it up to you in the future.

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice brkfst buffet, friendly staff.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 26일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to where we wanted to be at and easy to get to.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 17일
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Christy was very pleasant at check in and staff overall were very nice. Hot breakfast included eggs, sausage, waffles and the like. Pool was very nice.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 14일
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 11일
Thank you for your feedback. So sorry your experience was not exceptional. We hope you will stay with us again so we may regain your trust.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean with good breakfast
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

Kraig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well maintained, clean facility. Good breakfast. Friendly, professional staff. Highly recommended
2023년 7월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

4/10 - 별로예요

Bruce

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No hot tub. Towel policy for pool was odd. No discount for broken amenities.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
Hi there, Bruce. Thank you for sharing your feedback with us. We apologize for the absence of a hot tub and any inconvenience caused by our towel policy. We appreciate your input regarding broken amenities, and we will review our policies to ensure a better guest experience. Your comments are valuable to us, and we will consider them for future improvements. Thank you, and hope to see you again.

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean; workers courteous. Broken spa, orange juice machine malfunctioning, curtain hangs off rod
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 10일
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 7일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 - 별로예요

Marcia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
old pizza rolls in the mini fridge. Microwave was removed. The drain to the shower was so plugged. Water went half way to my knee
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 3일
Dear Marcia, Thank you for your review, and we apologize for the issues you experienced during your stay. The presence of old pizza rolls in the mini-fridge, the missing microwave, and the clogged shower drain is unacceptable. We appreciate you bringing these concerns to our attention, and we will address them with our housekeeping and maintenance teams to ensure that such incidents do not happen again. We appreciate your business and aim to offer you a better experience in the future.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very helpful and always pleasant. They made us feel welcome.
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 29일
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

Scott

연인과의 여행
It was a convenient place to stay
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 22일
Thank you for your recommendation and welcome back! I’m glad you find our cleanliness and modern accommodations pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

10/10 - 훌륭해요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Although hotel is a bit older, it was well kept and clean, employees were friendly, nice complimentary breakfast.
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 7일
Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant really close by as well as gas station. Kid friendly as well!
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello Allen,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.