야외 수영장, 07:00 ~ 23:00 오픈, 수영장 파라솔, 일광욕 의자

쉐라톤 샌드 키 리조트 여행 후기

4 out of 5
쉐라톤 샌드 키 리조트
1160 Gulf Blvd, Clearwater Beach, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 496개" "
평점 8 - 좋아요. 1005개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 112개" "
평점 4 - 별로예요. 1005개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 51개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Christiane

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful at every turn.Room was great.Housekeeping excellent.location of property wonderful
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Heidi A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Anne Cavanaugh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Fabulous location, pool and beach. I do wish they had a band or karaoke/trivia in the bar at night. And perhaps, a bar or food accessible on the beach. Overall, a great place to stay.
2024년 4월에 6박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 18일
Dear Anne Cavanaugh, Thank you for taking the time to provide your feedback and 5/5 review! We love hearing from all our guests. We are delighted to hear you enjoyed our location, pool, and beach. We also appreciate your feedback on entertainment at the bar and food access at the beach. I'll be sure to share these with the corresponding departments. Thank you again and we hope you choose to stay with us again when your travels bring you back to our area.

10/10 - 훌륭해요

Taneshia R 님, Waterbury

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This will be my new vacation getaway…
2024년 4월에 6박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 17일
Dear Taneshia R., Thank you kindly for the 5/5 review. We would be beyond honored to be your new vacation getaway destination. We look forward to your next visit.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beach
2024년 3월에 7박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 8일
Dear Joseph,Thank you for taking the time to provide your feedback. We hope you enjoyed your stay with us and hope we can welcome you again when your travels bring you back to Clearwater Beach.

8/10 - 좋아요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Wasn’t happy to be Nickle and dimed for everything from coffee, to parking and beach chairs.
2024년 4월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 8일
Dear Jennifer,Thank you for your feedback on your recent stay at our hotel. We appreciate you acknowledging the positive aspects of the property itself.We understand your frustration with feeling nickel-and-dimed for extras like coffee, parking, and beach chairs. We strive to offer a variety of options to suit different traveler preferences. While some amenities may be included in the room rate at other hotels, we offer them separately to keep our base room rate competitive.However, your feedback is valuable, and we're always looking for ways to improve the guest experience. We'll share your comments with our management team to see if there are any adjustments we can make to our offerings or communication to better meet guest expectations.Thank you again for your time and we hope we can welcome you again to the Sheraton Sand Key Resort soon.

10/10 - 훌륭해요

JUANA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better good
2024년 4월에 1박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 7일
Dear Juana, Thank you so much for the 5/5 review and positive feedback! We hope you visit us again when your travels bring you back to Clearwater Beach.

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location close to the action in Spring Break, but plenty of beach space when Clearwater was packed with people. Only disappointment was that our two queen bed room was given away leading to us having to switch to a king size with a rollaway bed. The rollaway beds are not comfortable for a teen or adult.
2024년 3월에 4박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 7일
Dear Sarah,Thank you so much for taking the time to provide your feedback. We are delighted to hear you enjoyed our private beach and location in Clearwater Beach away from all the hustle and bustle. Please accept our apologies we weren't able to accommodate you in the room type you had booked and didn't get a more comfortable bed. Unfortunately we seemed to have overbooked rooms with 2 queen beds, and we ran out by the time you arrived. We want to thank you for being flexible and hope that next time you visit us we can fully honor your booking and offer you a better guest room experience.

10/10 - 훌륭해요

Jenny

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and place was clean.
2024년 3월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 2일
Dear Jenny,Thank you for taking the time to provide your feedback. We are glad to hear you enjoyed your stay with us and our team provided you with a great guest experience. Please visit us again soon!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked being on the beach next to a state park which made for a more private, less crowded and touresty experience. I liked that it was just a short walk to the center of the action at Clearwater Beach, but the hotel was removed from the chaos. The complementary breakfast each day was really good!
2024년 3월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 2일
Dear Kimberly,Thank you kindly for the 5/5 review! We are so happy to hear you had a great experience with us and enjoyed our location in Clearwater Beach. We loved having you as a guest and hope we can welcome you again when your travels bring you back to our area.

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great property. Staff super friendly. Everything went as it should. Restaurants in the hotel and pretty good places within walking distance. Mediterranean and Cuban restaurant down the road were great. Hotel room walls, doors a little thin. Was a little noisey. People slamming doors all hours. Talking in the hall was heard inside the room. Beach was great. Coffee delicious in the hotel store.
2024년 3월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 31일
Dear Michelle, Thank you kindly for taking the time to provide your feedback. We are so happy to hear you enjoyed our property, location, and restaurants. We are also happy we were able to provide you with excellent customer service. Please accept our apologies about the thin walls and doors closing loudly. We are certainly looking into ways to improve soundproofing in our rooms. Thank you again for your time, and I hope we can welcome you again very soon.

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The walls are very thin, didn’t sleep well because could hear other guests a lot. Bathroom should have a sliding door since it’s so narrow & vanity is behind the door.
2024년 3월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 25일
Dear Erica,Thank you for taking the time to provide your feedback and the 5/5 review. Please accept our apologies about the thin walls. We will certainly look into ways to improve soundproofing in our rooms. I hope we can welcome you again very soon.

8/10 - 좋아요

Kortney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place!
2024년 3월에 1박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 25일
Dear Kortney,Thank you so much for taking the time to provide your feedback. We really appreciate hearing from all our guests. We're happy to hear you enjoyed your stay with us and we hope we can welcome you again when your travels bring you back to Clearwater Beach.

10/10 - 훌륭해요

Stacy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Beautiful beach and amenities.
2024년 3월에 1박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 25일
Dear Stacy,Thank you kindly for the 5/5 review and feedback. We are delighted to hear you had a great stay with us and enjoyed our beach and amenities. The team at the Sheraton Sand Key Resort can't wait to welcome you back.

10/10 - 훌륭해요

Jennifer

2024년 3월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 4월 8일
Dear Jennifer,Thank you kindly for the 5/5 review. We hope you had an amazing time at the Sheraton Sand Key Resort and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Bashasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Rooms are clean! I had a wonderful time! It’s in a super convenient location!
2024년 3월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 18일
Dear Bashasha,Thank you kindly for the 5/5 review and positive feedback! We’re glad to hear that our team’s performance exceeded your expectations, and you enjoyed your time with us. Please come visit us again when your travels bring you back to Clearwater Beach.

4/10 - 별로예요

Cassondra

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 21일
Dear Cassondra, Thank you so much for taking the time to provide your feedback. I am saddened to see that your scores do not fully reflect the experience we strive for. I will share this with our management team so we can improve for the future. I hope we can welcome you again to provide a better experience.

10/10 - 훌륭해요

Marian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the property much , it is renovated and by the beach and very close to many dining options.
2024년 3월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 18일
Dear Marian,Thank you so much for taking the time to provide your feedback about your recent stay with us. We are happy to hear you had a great stay and enjoyed our property and location. We can't wait to welcome you back to the Sheraton Sand Key Resort.

10/10 - 훌륭해요

Mitra 님, Minersville

2024년 3월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 31일
Dear Mitra,Thank you for the 5/5 review! We hope you had a wonderful stay with us. Please visit us again when your travels bring you back to Clearwater Beach.

4/10 - 별로예요

ivan

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 14일
Dear Ivan,Thank you for taking the time to leave us a review. If there’s anything we can do to improve our guest experience, please let us know! We hope to welcome you again soon.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Comfortable accommodations, wonderful staff. It was currently getting painted, and the weight room was closed for Reno.
2024년 2월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 4일
Dear Sandra,Thank you so much for the 5/5 review and feedback! We love hearing from all our valued guests. I hope you choose to stay with us next time you're in Clearwater Beach.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 4일
Dear Donald,Thank you so much for the 5/5 review! We hope you had a great stay with us and we can't wait to welcome you back soon!

6/10 - 괜찮아요

Kirsten

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The rooms are not updated and a little beat up. We had to pay extra for parking. The outside amenities were great
2024년 2월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 2일
Dear Kirsten, Thank you so much for providing your feedback. We really appreciate it. We are glad you enjoyed our amenities and you'll be happy to hear we are in the process of renovating all our bedrooms, bathrooms, and public spaces. Hopefully once we are completed, we can welcome you again and provide a better room experience.

8/10 - 좋아요

Frank 님, Riverside

연인과의 여행
Live music on pool deck was terrific Warm clean pools Nice staff Expensive parking! The don’t really mention that until you get here. $26 per day just to leave your car. Unfortunate Rooms are fine, if dated. Very firm mattress was too firm for my tastes.
2024년 2월에 4박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 2일
Dear Frank,Thank you so much for taking the time to provide your feedback. We are happy to hear you enjoyed our pool area and rooms. I apologize for the lack of clear communication about our parking fees prior to your arrival. It is a newly implemented fee and we are trying our best to make the information available in all our third party websites. Thank you again for your time, and I hope we can welcome you back soon.

10/10 - 훌륭해요

Ock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet private beach
2024년 2월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 2월 19일
Dear Ock,Thank you so much for the 5/5 review! We are so glad you enjoyed our resort and private beach. We can't wait to welcome you back!

10/10 - 훌륭해요

Jerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and the beach areas were great. Nice feature is the golf cart that takes you to the beach. Helped not having to walk our stuff to the beach. Concierge staff was very helpful along with the staff in the market.
2024년 2월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 2월 14일
Dear Jerry,Thank you so much for the 5/5 review and positive feedback. We are so happy to hear you had a great stay with us and that we made a good impression on you. We can't wait to welcoming you back!

6/10 - 괜찮아요

Tina

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We checked in late and woke up to construction noise at 0630 the next day. We did get moved to an upper floor but the construction followed- to the room next door. I was hoping to be able to work on the day that wasn't warm but the noise made it impossible. No microwave in the room, no laundry facility, fitness room was closed, tennis courts were not available. Resort prices for drinks at the pool. I would not stay again. The staff was very sympathetic, Kyleigh at the front desk was very kind. For the room price I would expect better amenities.
2024년 1월에 5박 숙박함
답변 제공: Laurie S. 님, 2024년 2월 7일
Dear Tina,Thank you so much for taking the time to provide your feedback. I am saddened to hear you did not enjoy your stay with us due to the construction and some of our amenities being closed or unavailable. As I am sure you can understand, taking on a project of this magnitude can have its challenges and while we are trying to make this transition a painless one for our guests, we are aware that there will be obstacles along the way. Please accept this apology on behalf of the entire hotel and perhaps once are fully completed, you might provide us with another opportunity to create a better guest experience for you.

8/10 - 좋아요

Oscar

2024년 1월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 3월 21일
Dear Oscar,Thank you so much for the 4/5 review! We hope you had a great stay with us and that we may welcome you again when your travels brings you back to our area.

8/10 - 좋아요

Matthew 님, Sterling

2024년 1월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 2월 1일
Dear Matthew,Thank you so much for the 4/5 review! We hope you had a great time while staying with us! Come visit us again soon!

10/10 - 훌륭해요

Christ

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 8일
Dear Christ,Thank you for the 5/5 review! We value your feedback and can’t wait to welcome you again.

10/10 - 훌륭해요

jason

2023년 12월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 8일
Dear jason,Thank you for taking the time to provide your feedback! We love hearing from our guests. I hope we can welcome you back soon.

10/10 - 훌륭해요

Texlin

2023년 12월에 5박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 29일
Dear Texlin,Thank you so much for the 5/5 review! I hope we can welcome you again very soon.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 편의 시설/서비스
2023년 10월에 5박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 8일
Dear Amanda,Thank you for the 5/5 review! It means a lot to us! I we hope we can welcome you again soon!

10/10 - 훌륭해요

jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 5일
Dear jason,Thank you so much for the 5/5 review! It means a lot to us. We hope you’ll stop by again soon when your travels bring you back to the area.

8/10 - 좋아요

JOAO C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Laurie S. 님, 2024년 1월 5일
Dear Mr. JOAO C,Thank you so much for taking the time to provide your review. We hope we can welcome you again very soon.

10/10 - 훌륭해요

Krzysztof

좋아요: 청결 상태, 직원 및 서비스
Property is under major reconstruction so it is very hard to grade them.
2023년 12월에 2박 숙박함
답변 제공: Laurie S. 님, 2023년 12월 29일
Dear Krzysztof,Thank you for taking the time for providing your feedback. We hope to welcome you again in the future after construction is completed.

8/10 - 좋아요

Min

2023년 12월에 2박 숙박함
답변 제공: Laurie S. 님, 2023년 12월 27일
Dear Min,Thank you for taking the time to provide your feedback. We hope we can welcome you back to our hotel in the future.

8/10 - 좋아요

Dustin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Every thing was great the staff amazing. Wish it wasn’t under construction when we were there
답변 제공: Lauren 님, 2023년 12월 9일
Thank you for taking the time to provide your feedback. I sincerely apologize for the inconvenience of the ongoing construction. We hope we can welcome you back to our property in the future when our renovations are complete.

8/10 - 좋아요

Xavier F

2023년 11월에 3박 숙박함
답변 제공: Laurie S. 님, 2023년 12월 22일
Dear Xavier F,Thank you very much for sharing your review. We love hearing from our guests. I hope we can welcome you back soon.

4/10 - 별로예요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 11월에 5박 숙박함
답변 제공: Laurie S. 님, 2023년 12월 22일
Dear Mary Ann,Thank you for taking the time to provide your feedback on your stay. We greatly appreciate it. I am saddened to see that your scores do not fully reflect the experience we strive for. I will share this with our management team so we can improve for the future. I hope we can welcome you again to provide a better experience.

6/10 - 괜찮아요

James

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Lauren 님, 2023년 11월 29일
Dear James, Thank you for taking the time to provide your feedback. We hope we can welcome you back to our property in the future to provide a better guest experience.

10/10 - 훌륭해요

Jermaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family getaway
The stay and location were amazing. My family and I had an incredible trip.
2023년 11월에 1박 숙박함
답변 제공: Lauren 님, 2023년 11월 13일
Dear Jermaine, Thank you so much for the 10/10 score! We hope we can welcome you back to our property in the future.

8/10 - 좋아요

Belinda

2023년 11월에 3박 숙박함
답변 제공: Lauren 님, 2023년 11월 17일
Thank you for taking the time to provide your feedback. We hope we can welcome you back to our property in the future.

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is under construction so this will be newly remodeled. I love that it is quiet and not overcrowded. The views are beautiful and the perfect place to go for peace and calm.
2023년 10월에 4박 숙박함
답변 제공: Lauren 님, 2023년 11월 1일
Dear Brandi, Thank you so much for taking the time to provide your feedback on your recent stay with us. We hope we can welcome you back in the future when your travels return you back to the area.

4/10 - 별로예요

Richard

가족 여행
Renovations meant no relaxation. Despite being advised I didn’t appreciate there would be noise all around the hotel and hammering next door from 7am plus crane operations outside the window
2023년 10월에 5박 숙박함
답변 제공: Lauren 님, 2023년 11월 1일
Dear Richard, Thank you for taking the time to provide your feedback. I sincerely apologize for the inconvenience of the ongoing construction. We hope we can welcome you back to our property in the future when our renovations are complete.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Lauren 님, 2023년 10월 31일
Thanks for giving us a 10/10 review! The team at the Sheraton Sand Key Resort can’t wait to welcome you back for your next visit.

10/10 - 훌륭해요

Tracy

Excellent
2023년 10월에 5박 숙박함
답변 제공: Lauren 님, 2023년 10월 28일
Dear Tracy, Thank you very much for sharing your review. We love hearing from our guests. I hope we can welcome you back soon.

8/10 - 좋아요

hector

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Had someone hammering at 630 am in the room
2023년 10월에 1박 숙박함
답변 제공: Lauren 님, 2023년 10월 21일
Thank you for taking the time to write a review for us. We greatly appreciate any feedback that we receive from our beloved guests. As I am sure you can understand, taking on a project of this magnitude can have its challenges and while we are trying to make this transition a painless one for our guests, we are aware that there will be obstacles along the way. Please accept this apology on behalf of the entire hotel and perhaps once are fully completed, you might provide us with another opportunity to create a better guest experience for you.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Lauren 님, 2023년 10월 17일
Dear Elizabeth,Thank you so much for taking the time to provide your feedback. We hope we can welcome you back to our property very soon.

4/10 - 별로예요

Patrick

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Lauren 님, 2023년 10월 16일
Dear Patrick, Thank you so much for taking the time to provide your feedback. We hope we can welcome you back to our property in the future.