Thank you for your kind words and hope to see you again soon.

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SAN ANTONIO MEDICAL-SIX FLAGS.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 210-561-9058Sincerely,Lisa Downey FOM

Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We sincerely apologize for the series of issues you encountered, and we appreciate your candor.It is disheartening to learn that the condition of the property, including the chipped doors and walls, cleanliness, and the non-functioning elevators, did not meet your expectations. Your experience does not align with the standards we strive to uphold, and we are genuinely sorry for any inconvenience caused.Rest assured, we take your comments seriously, and we are actively addressing the maintenance and cleanliness issues you highlighted. Our team is committed to making the necessary improvements to ensure a more positive experience for our guests.We understand the importance of reliable and comfortable accommodations, and we regret that we fell short during your stay. If there are specific details or concerns you would like to share further, please feel free to reach out to us directly.We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future. Thank you for bringing these matters to our attention.Warm regards

Thank you for taking the time to provide feedback on your recent stay at our property. We appreciate your candid comments, and we sincerely apologize for the inconveniences you experienced.We deeply regret the inconvenience caused by the broken elevators, especially considering the challenging situation you witnessed with the disabled veteran. Your feedback highlights the importance of ensuring our facilities are accessible and functional for all guests. We are actively addressing the elevator issues to prevent such situations in the future.We also apologize for the lack of hot water, and we appreciate your understanding. We understand the significance of a comfortable shower experience, and we are working to address this matter promptly.On a positive note, we are pleased to hear that you found our staff to be friendly and enjoyed the breakfast. We appreciate your recognition of these aspects of your stay.Your feedback is invaluable, and we are committed to making the necessary improvements. If there are specific details you would like to share or if you have any further concerns, please feel free to reach out to us directly.Thank you for choosing our hotel, and we hope to have the opportunity to provide you with an improved experience in the future.Warm regards

Thank you so much for your generous review and for choosing to stay with us. We're thrilled to hear that you had such a positive experience during your time here. Our team works hard to ensure that every guest feels welcomed and comfortable, and it's wonderful to know that we succeeded in meeting your expectations.Your 5-star rating means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

Thank you for your kind words and positive feedback! We're delighted to hear that our hotel's convenient location near shopping, dining, and major roads added value to your stay. Providing our guests with easy access to the area's attractions and amenities is something we strive for, so it's rewarding to know that you found our location beneficial.We're also thrilled that you enjoyed the food during your stay. Should your travels bring you back to the area, we would love to welcome you again for another enjoyable stay. If there's anything more we can do to enhance your experience, please feel free to reach out to us at any time.Warm regards,

Thank you so much for your generous review and for choosing to stay with us. We're thrilled to hear that you had such a positive experience during your time here. Our team works hard to ensure that every guest feels welcomed and comfortable, and it's wonderful to know that we succeeded in meeting your expectations.Your 5-star rating means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

Thank you for taking the time to share your feedback with us. We value all comments from our guests as they help us improve our services and facilities.We're sorry to hear that your experience fell short of your expectations and that you rated your stay as a 3 out of 5 stars. We would love to learn more about your specific concerns so that we can address them promptly and ensure that future guests have a more enjoyable stay.Your satisfaction is our top priority, and we're committed to making every effort to exceed your expectations during your next visit. Please feel free to reach out to us directly with any further feedback or suggestions you may have.We sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,

Thank you so much for your generous review and for choosing to stay with us. We're thrilled to hear that you had such a positive experience during your time here. Our team works hard to ensure that every guest feels welcomed and comfortable, and it's wonderful to know that we succeeded in meeting your expectations.Your 5-star rating means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards

Thank you so much for your kind words! We are thrilled to hear that you found our hotel to be a good place. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to receive positive feedback.We hope to continue exceeding your expectations during your time with us. If there's anything specific that stood out to you or if there's anything we can do to make your stay even better, please don't hesitate to let us know.We truly appreciate your feedback and look forward to hosting you again in the future.

Thank you so much for your kind words! We are thrilled to hear that you found our hotel to be a good place. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's always rewarding to receive positive feedback.We hope to continue exceeding your expectations during your time with us. If there's anything specific that stood out to you or if there's anything we can do to make your stay even better, please don't hesitate to let us know.We truly appreciate your feedback and look forward to hosting you again in the future.

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you may have experienced.We understand the importance of accurate information when it comes to your stay, and we regret any discrepancies between the room description on Expedia and the actual amenities provided in the room you booked. Our team is committed to ensuring our guests have a comfortable and enjoyable stay, and we take your feedback seriously.To address this issue promptly, we will investigate the details of your reservation and work with Expedia to update the information to reflect the correct room amenities. In the meantime, please let us know if there is anything specific you were expecting in your room that is not currently available, and we will do our best to accommodate your needs.We appreciate your understanding and patience in this matter. Your satisfaction is our priority, and we will take the necessary steps to prevent such discrepancies in the future. If there's anything else we can do to make your stay more pleasant, please don't hesitate to let us know.Once again, we apologize for any inconvenience caused and look forward to the opportunity to make it right.Best regards