야외 수영장, 수영장 파라솔, 일광욕 의자

카라반사라이 여행 후기

4 out of 5
카라반사라이
264, Ouled Ben Rahmoune, Marrakech

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 35개 이용 후기 중 10개" "
평점 8 - 좋아요. 35개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 35개 이용 후기 중 4개" "
평점 4 - 별로예요. 35개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 35개 이용 후기 중 5개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Calm place for relax but has many handicap
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

catherine hughes

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I will always have a soft spot for Carsvansersie
We have long loved caravanserie So charming - lovely pool Gorgeous architecture- not posh but delightful - staff still lovely However - the food used to be quite good Not so now And the interiors of the shared spaces a little shabby
2023년 5월에 3박 숙박함

8/10 - 좋아요

hubert

2022년 11월에 1박 숙박함
답변 제공: philippe 님, 2022년 11월 20일
merci d'avoir noté notre établissement et au plaisir de vous revoir au caravanserai .philippe

10/10 - 훌륭해요

Vincent

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon weekend à refaire piscine privée parfait
2022년 8월에 2박 숙박함
답변 제공: Philippe 님, 2022년 11월 1일
Merci pour votre commentaire et content que caravansérai vous est plu , au plaisir de vous revoir .

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre
2019년 8월에 1박 숙박함

8/10 - 좋아요

moea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cadre parfait pour séjour au calme et en famille
Séjour reposant dans un cadre agréable. Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants. Pour les amis des chats vous serez comblés (il y a aussi des tortues) Petit déjeuner agréable (local, frais, bon et complet) A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
2019년 4월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Deb 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Lone 님, Danmark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hyggeligt autentisk hotel
Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.
2018년 2월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful stunning relaxing tranquil hotel to stay
2018년 5월에 5박 숙박함

8/10 - 좋아요

Sophie

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Regina 님, Köln

좋아요: 객실의 편안함
Enttäuschend
Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend. Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen. Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
2018년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hebben het hotel vroegtijdig verlaten wegens slechte service! Echt spijtig want ze kunnen hier een juweeltje van maken!
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

Alicia 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hidden gem in Marrakesh
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
2017년 10월에 3박 숙박함

6/10 - 괜찮아요

claire 님, paris

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
hotel accueillant mais manque de moyens
personnel très chaleureux et souriant, qui fera tout pour que l'on passe un bon séjour. en revanche, le nouveau manager est nul: manque d'approvisionnement plus de quoio préparer le ptit dej par exemple), le personnel lui fait son meximum. chambre très agréable, grande et literie confortable
2017년 10월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Séjour Caravane Serai
Séjour calme , le personnel est très sympas. Les chambres sont propres. Le lieu vous dépayse complètement. Seule benole, la nourriture ( de mauvais qualité et prix très élevé). Et attendez vous a avoir des taxes surprises à la fin de votre séjour.
2017년 10월에 5박 숙박함

8/10 - 좋아요

Astrid 님, München

좋아요: 청결 상태, 직원 및 서비스
Hübsches Hotel in traditionellem marokk. Stil
Wir haben uns sehr wohlgefühlt und in der netten, ruhigen Atmosphäre gut entspannt. Schöner Pool, leckeres Essen, zuvorkommendes Personal und guter Service.
답변 제공: Fatima reservation department 님, 2017년 4월 25일
Dear Customer, We are pleased to learn that you enjoyed your stay at Caravan Serai Hotel. We wish to accomodate you in the future. Best regards,

10/10 - 훌륭해요

CORINNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Zénitude absolue !
Le caravan serai est un véritable havre de paix. Nous avons passé 7 jours merveilleux entouré d'une équipe formidable, aux petits soins pour nous. Cet endroit est une invitation à la contemplation, un lieu idéal pour se ressourcer. Nous le conseillons vivement.

2/10 - 너무 별로예요

francois 님, San Antonio, TX

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This is a motel period
Extremely disappointing Motel, not sure how they manage to get stars for this dump. For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off. The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed. The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique. The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.

8/10 - 좋아요

Laust 님, Strandby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oase
Oase i autentisk forstad uden turisme

2/10 - 너무 별로예요

Saadettin

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
REZİL BİR HOTEL SAKIN!
Otel mahalle arası diyecem ama o bile az kalıyor patika yollardan gidiyorsunuz otele ulaşmak için akşam dışarı çıkmanıza imkan yok benden otelde ikinci bir ödeme almaya çalıştılar ödeme yapılmış dememe rağmen bu bir otel değil olamaz darulaceze olur ancak yada huzurevi klimaları bile çalışmıyor söylememe rağmen bakan olmadı şehir ulaşımı için bu sözde otele ödediğiniz kadar para ödemeniz gerekiyor

10/10 - 훌륭해요

JAUME 님, CATALUNYA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
LUGAR MAGICO,TRATO FANTASTICO.
LUGAR MAGICO,CON UN PERSONAL EXCEPCIONAL. IDEAL PARA DESCONECTAR DEL BULLICIO DE MARRAKECH O DEL MUNDO.VOLVEREMOS AUNQUE SOLO SEA PARA DISFRUTAR DEL ENCANTO DE ESTE HOTEL.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A place with a lot of potential...
Wonderful, quiet place that needs a lot of work A bit far from the city centre. Difficult to find. The housekeeping needs to improve their job regarding the roomcleaning. Not good at all. Missing basic toilet products in the bathroom. A minibar in the room would be nice as well. And in my case the biggest issue - the bugs and moschitoes. This issue needs serious work on. The staff nice and helpfull. The general manager - helpfull, serviceminded and trying to do her best... I wish her luck with this project. The place has a lot of potential - but it`s quite far away from what it could and deserves to be.

2/10 - 너무 별로예요

caner

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cauchemar à Caravan Serai : l'hotel de la honte
Nous avons réservé et sommes resté 7 nuits,le séjour de rêve que que nous pensions vivre s'est finalement révélé un véritable cauchemar. 1er point si vous y allez en voiture sachez que la route est IMPRATICABLE,il faut vraiment avoir un 4x4 pour pouvoir rouler "normalement".Vous perdrez 20 min pour sortir et atteindre la route principale.Pour le petit déjeuner ne vous attendez pas a des produits frais,beaucoup de congelé, le jus d'orange est coupé avec de l'eau donc aucun gout!! 2ème point des frais de taxes de séjour non mentionné sur le site de 50euros. 3 ème point c'est INADMISSIBLE de payer presque 100 euros par nuit et s'apercevoir que le ménage est fait 1 fois sur 2 et les draps jamais changé en 7 jours!! C'est une honte même les hôtels 1er prix changent les draps chaque jour. les prix du restaurant sont exorbitant,comptez 18 euros par personnes pour une tanjia avec 3 morceaux de viandes, 5 euros pour un cappuccino soluble, 2.5 euros pour toutes boissons gazeuses. Le personnel est d'une mauvaise fois sans nom,ils ont réponses a toutes les critiques,ce n'est jamais de leurs fautes! Plus jamais nous retournerons chez ces ESCROCS ou la devise n'est pas la satisfaction du client mais plutôt comment se remplir les poches avec le peu qu'ils offrent.

8/10 - 좋아요

Naïta 님, Paris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Un séjour reposant
Le personnel est au petit soin tout au long du séjour, adorable et attentif. Le lieu est si calme et si paisible que je le conseille vraiment pour un séjour "farniente", profitez des matelas au bord de la piscine, des petits salons pour une pause repas ou simplement pour prendre le thé... Un régal ! Un joli petit séjour en amoureux

10/10 - 훌륭해요

Scott 님, Ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Oasis in the Desert
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.

8/10 - 좋아요

lionel 님, Bordeaux

좋아요: 직원 및 서비스
별로예요: 청결 상태
bien mais loin.
Bel hôtel au calme de Marrakech, un vrai dépaysement. le bon choix pour du calme. l'hôtel est un peu loin du centre 20 mn de taxi (entre 100 et 250 dirhams). l'équipe est agréable et sympathique. Nous y avons passé 5 nuits, comme il est un peu compliqué d'aller en ville 2 auraient suffit. les 3 autres dans la médina. Tarifs des boissons et des repas à l'européenne. Très chouette, notre avion décollait en fin de journée et le directeur de l'hôtel nous a laissé profiter de la chambre la journée.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Caravan Feraille meaning "Caravan Junk"
This hotel is an absolute mess. The breakfast and dinner were terrible.The neighborhood had raw sewage and trash scattered everywhere.This hotel must have financial problems because they are understaffed and ill-equipped. They did not even have beer in stock.The door of room N°17 had cracks in it that you could look through.This hotel has changed ownership according to the staff and the new owner has not invested a penny. I strongly recommend that anybody thinking of setting foot in Caravan Serail should look elsewhere unless they like to get ripped off.
답변 제공: Mohamed Oumri 님, 2015년 7월 11일
Hello Sir, Deply sorry for the inconvinience caused druing your stay at Caravan serai As we are a new company to manage, we assure that we had took in consideration all your comments. We assure that we will arrange every thing for your further stay at Caravan serai Thank you Best regrds

8/10 - 좋아요

karime 님, Italy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Vacation
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.

8/10 - 좋아요

Domi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merveilleux séjour
Joli hotel, confortable, et surtout un personnel aux petits soins pour les clients.

10/10 - 훌륭해요

Richard 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very relaxing weeks holiday
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else. The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Grazioso Hotel, lontano da ogni servizio
L'accoglienza e il personale dell'hotel sono stati gradevoli, ma prima di accedere alla camera prenotata con largo anticipo ci siamo trovati di fronte al manager dell'hotel che ci presentava un serio problema di overbooking. Il risultato è che ci hanno fatto passare 5 notti itineranti. Ovvero abbiamo dovuto cambiare 3 camere durante la nostra permanenza. Detto ciò l'hotel ha un personale davvero gradevole e disponibile. Un grande neo però è la sua posizione. In periferia totale, vicino allo stadio di calcio e al quartiere Palmerie, ma è situato all'interno di un "ghetto popolare", infatti uscendo dall'hotel dove le strade sono solo sterrate si trovano case popolari cani randagi e famiglie che vivono in povertà. In poche parole dalla struttura non si può uscire se non coi mezzi per raggiungere il centro della città a circa 30 min di taxi.
답변 제공: El Oumri Mohamed 님, 2015년 5월 11일
Dear sir, Yes the sourrounbding of the hotel are not so exciting!!!! W e do have a prmise to arrrange the route for next couple of weeks Sur that for you next stay with us, you will not meet this kind of desagreement. Thank you for your understanding Best regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
nice winter getaway
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy