Thank you for choosing to stay at Ibis Budget Melbourne Airport. We look forward to accommodate you again.Regards,IBMA

Thank you for staying with us. We apologies for inconvenient that you experienced.We are doing all the best to improve the concerns. We look forward to accommodate you again.Regards,IBMA

Dear James,Thank you for such a great review.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

Dear Bronwen,Thank you for sharing the review of your stay with us.It's wonderful to hear that you found our beds comfortable and our facilities well-suited for your overnight stay. We take great pride in maintaining high standards of cleanliness and service, so it's rewarding to know that these aspects contributed positively to your experience. Although we didn't receive any negative feedback in your review, we always strive to excel in every area. Should you have any suggestions or need assistance during future visits, our friendly staff is always on hand to ensure your stay is enjoyable.Thank you once again for choosing our conveniently located hotel for your travel needs. We're delighted that you found superb value in your stay with us.It would be our pleasure to have you return on another occasion. Very best wishes,ibis Budget Melbourne Airport Team

Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our staff to be friendly and our rooms clean, as we strive to provide a welcoming environment for all our guests.We regret to hear that the condition of our hotel and the size of the room did not meet your expectations. While our building structure reflects the ibis budget style with compact efficiency, we understand that this may not be to everyone's preference. Additionally, we acknowledge that the absence of certain amenities might be an inconvenience, and we're sorry for any discomfort this caused during your stay. However, our close proximity to the airport are aspects that many of our guests appreciate.It is encouraging to see that you rated our service highly, as our team is committed to providing exceptional care to our guests.We hope we can welcome you back in the future for a better stay.Kind regards,ibis Budget Melbourne Airport Team

Dear Mark,Thank you very much for this kind review.We are thrilled to hear that you found our rooms to be clean and our beds comfortable, as we strive to provide a welcoming and restful experience for all our guests. Our team takes great pride in maintaining our hotel to ensure that every stay is a pleasant one, and your recognition of their efforts is truly appreciated.We have noted your feedback regarding the room amenities. While our rooms are designed to be compact and efficient, mirroring the ibis budget style, we ensure that all essential comforts are provided, including air conditioning and complimentary Wi-Fi. We regret if any aspect did not meet your expectations and we will consider your input as we continuously seek ways to enhance our guest experience.Your compliment regarding our service is a testament to the dedication of our staff. We aim to provide friendly and attentive service to all our visitors, and it is heartening to know that this has positively impacted your stay.We look forward to welcoming you again soon.Best wishes,ibis Budget Melbourne Airport Team

Dear Brett, Thank you for this review of your recent stay.It is heartening to hear that the convenience of our location, a stone's throw away from the airport, served you well after a long journey. While we are a budget hotel and strive to offer competitive rates, we understand that perceptions of value can vary, and we regret if you felt the price was not entirely aligned with your expectations. Your commendations regarding the complimentary breakfast and our diligent staff are sincerely appreciated. We take pride in providing a clean and well-maintained environment, and it's rewarding to know that this was evident during your stay. We are always looking for ways to enhance our guests' experiences and your feedback is invaluable in this pursuit.We hope to be able to welcome you back in the future. Kindest regards,ibis Budget Melbourne Airport Team

Dear Rene,Thank you very much for this kind review.We are glad to hear that you appreciated our convenient location close to the airport and found our hotel to be a budget-friendly option.We look forward to welcoming you back. Best wishes,ibis Budget Melbourne Airport Team

Dear Andrea,Thank you for sharing your review.We are glad you had a pleasant stay but regret you were not completely satisfied. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,ibis Budget Melbourne Airport Team

Dear Gavin,Thank you for taking the time to review your stay.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We hope to welcome you back soon.Best wishes,ibis Budget Melbourne Airport Team

Dear Stuart,We appreciate the time you have taken to share your feedback.We're thrilled to hear that you found our staff friendly and our hotel's cleanliness to your satisfaction. Our location's easy access to the airport is indeed one of our key conveniences, and we're glad you appreciated the included breakfast. We do acknowledge that our rooms are compact, designed for efficiency and budget-friendliness, and we regret any discomfort this may have caused you. While our walls are built to a standard that usually mitigates noise, we understand that sensitivities vary, and we provide earplugs for added comfort. Our triple-glazed windows generally ensure a peaceful stay, away from the bustle of road traffic.We hope to welcome you back.Kind regards,ibis Budget Melbourne Airport Team

Dear Kathleen,Thank you for sharing the review of your stay with us.We're delighted to hear that you found our rooms to be clean and well-equipped, and that the bed provided a comfortable night's sleep. Our team takes great pride in maintaining a high standard of cleanliness and comfort for all our guests. While we understand that our building's structure may present some challenges, we strive to make every stay as comfortable as possible, and are glad that this was reflected in your experience.We look forward to welcoming you back.Best wishes,ibis Budget Melbourne Airport Team

Dear Carmen,Thank you for taking the time to share your feedback,We're glad to hear that you found our staff friendly and appreciated the cleanliness of our hotel. Our team takes great pride in providing a welcoming and hygienic environment for all our guests. We also note your concerns regarding the building structure and the absence of an elevator. Our hotel's design reflects the ibis budget concept, aiming to deliver convenience and value, particularly highlighting our proximity to the airport and including breakfast in the room rate. While we understand your disappointment with the room layout and lack of certain amenities, we strive to offer a competitive and transparent pricing structure, ensuring that all our guests are aware of the available facilities prior to their stay.We certainly hope that we can welcome you back again. Best regards,ibis Budget Melbourne Airport Team

Dear Sarah,Thank you for sharing the review of your stay with us.We're thrilled to hear you found our hotel's proximity to the airport and our pricing to be highly convenient, especially after a late flight. Our team is committed to cleanliness, and we're pleased you appreciated our efforts. We recognize our hotel's structure might feel dated to some, and while we don't have an elevator, please know we're always ready to assist guests with navigating the stairs. Our compact rooms are designed to be budget-friendly, and we're glad our amenities, including the mini refrigerator and electric kettle, contributed positively to your stay.We look forward to welcoming you back on a future occasion.Best regards,ibis Budget Melbourne Airport Team

Chère Diane,Merci d'avoir pris le temps de nous faire part de votre témoignage.Nous sommes ravis d'apprendre que la propreté de nos installations et la proximité de l'aéroport ont répondu à vos attentes. Nous sommes également heureux que notre personnel ait contribué positivement à votre expérience. En ce qui concerne les serviettes, nos chambres sont équipées conformément à notre concept ibis budget, cependant, nous regrettons que cela n'ait pas été à la hauteur de vos attentes. Pour le séchoir, notre réception est toujours prête à vous fournir les équipements nécessaires pour assurer votre confort.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,ibis Budget Melbourne Airport Team

Dear Stephen,Thank you for taking the time to share your review.It’s wonderful to hear that you found our staff to be friendly and our hotel to be in top condition, maintaining a high standard of cleanliness. Our team strives to provide a comfortable and welcoming atmosphere for all our guests. We are also glad that you recognized the value we offer. On the topic of accessibility, we apologize for any inconvenience you experienced in reaching the airport terminals. While we are indeed within walking distance, we understand that navigating busy roads can be challenging. For future reference, our front desk is always ready to assist with directions to ensure a smoother transit to the airport.We hope to welcome you back. Best wishes,ibis Budget Melbourne Airport Team

We're glad to hear that you appreciated our hotel's proximity to the airport, which many guests find convenient for their travel plans. We regret to hear about your concerns regarding the shower and the size of the bathroom; while our rooms are designed in the ibis budget style with space efficiency in mind, we understand that comfort is paramount and we are always looking for ways to improve our guest experience. Please note that our staff is available to assist with any in-room issues to ensure a comfortable stay. Moreover, we would like to clarify that our front desk is staffed until 2am and while self-service check-in kiosks are currently not in use, our team is dedicated to assisting guests upon their arrival, regardless of the time.The whole team hope to have the pleasure of seeing you again.Best wishes,ibis Budget Melbourne Airport Team

Dear Simon,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again. Best wishes,ibis Budget Melbourne Airport Team

Dear Rupinder,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,ibis Budget Melbourne Airport Team

Dear Minoru,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to the pleasure of seeing you again in the future. Kind regards,ibis Budget Melbourne Airport Team

Dear Jack,Thank you for taking the time to share your feedback.We're sorry to hear that certain aspects of your stay did not meet your expectations. Our hotel's unique setup of our ibis budget concept, aims to provide functional accommodation at a budget-friendly price.We appreciate your understanding that as a budget hotel, we strive to offer the essentials at a competitive rate, including our proximity to the airport, which many guests find convenient. We are committed to providing a pleasant experience and hope to have another opportunity to better serve you in the future.We hope to have the opportunity to welcome you back for a more memorable stay in future.Kind regards,ibis Budget Melbourne Airport Team

Dear Carlos,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear you appreciated our hotel's proximity to the airport and found our rooms to be impeccably clean. Our team is also grateful for your kind words regarding our service, as we strive to provide a welcoming and friendly experience for all our guests. While our amenities met most of your expectations, we note there's room for improvement and appreciate your candidness. We take pride in offering a selection of amenities such as a mini refrigerator, tea/coffee maker, and soundproofing to ensure a comfortable stay. Please know that we are always seeking ways to enhance our guests' experience within the constraints of our budget-friendly concept.The entire team look forward to welcoming you back on a future visit.Kind regards,ibis Budget Melbourne Airport Team

Dear Matthew,Thank you for this great review.It's great to hear that you had an enjoyable stay.We look forward to seeing you again on your next visit.Best wishes,ibis Budget Melbourne Airport Team

Dear Yoshi,Thank you for taking the time to review your stay.We're sorry to hear that your stay did not meet your expectations. At our hotel, we take pride in maintaining a high standard of cleanliness, which is why we are an accredited ALLSAFE hotel, committed to upholding the highest health and hygiene standards for our guests' comfort and well-being. Our team strives to provide a friendly and efficient service to all our guests, and we regret that we seemed to have fallen short during your visit. While our rooms are designed in the ibis budget style, focusing on simplicity and functionality, we understand that preferences can vary, and we apologize if the size of our rooms did not meet your needs.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,ibis Budget Melbourne Airport Team

Dear Francisco,We thank you for this positive feedback.We're thrilled to hear that you found our staff to be friendly and our rooms to be clean. Our team takes great pride in offering warm hospitality and maintaining high standards of cleanliness, an effort that is recognized through our ALLSAFE accreditation. We are also pleased that you appreciated the room amenities provided for a comfortable stay.We hope to see you again soon for another enjoyable experience.Best wishes,ibis Budget Melbourne Airport Team

Dear James,Thank you for your positive review.It's wonderful to hear that you appreciated our hotel's convenient location close to the airport, and found our accommodations to be of good value. We're also delighted that the cleanliness of our rooms met your expectations, reflecting our commitment to the ALLSAFE health and hygiene standards. While you rated our service and room amenities highly, we note there's room for improvement, and we will continue to strive for excellence in these areas.We look forward to welcoming you back on future occasions. Best wishes,ibis Budget Melbourne Airport Team

Dear Yan,Thank you for this positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to have the occasion to welcome you back.Best wishes,ibis Budget Melbourne Airport Team

Dear Kenneth,Thank you sharing your experience with us.We're delighted to hear that you found our location to be convenient for your airport travel needs. Our team is also pleased that you appreciated the cleanliness of our rooms. We recognize that our rooms are compact, which is reflective of our budget-friendly accommodations and efficient design. We strive to maintain a balance between affordability and comfort, and our proximity to the airport is highly valued by our guests.We hope to welcome you back on future occasions.Best wishes,ibis Budget Melbourne Airport Team

Dear Timothy,Thank you for reviewing your recent stay.We're delighted to hear that you found our hotel to be budget-friendly and convenient for transit, which is indeed one of our key advantages thanks to our proximity to the airport. Our team strives to provide exceptional service, and we're thrilled that you felt fully satisfied in that regard. We're also proud of our cleanliness standards and appreciate your recognition of these efforts. Regarding the aspects of the hotel condition that didn't quite meet your expectations, we continually work to maintain and improve our facilities within the ibis budget concept, which includes a practical design for a comfortable stay. While our rooms are designed to be compact and efficient, we understand that space is important to our guests, and we aim to ensure that every guest has a pleasant experience with the amenities provided.We hope that you will return on a future occasion. Best regards,ibis Budget Melbourne Airport Team

Dear Jean,Thank you very much for your kind review.We're delighted to hear that our proximity to the airport made your travel convenient and that our team's friendliness stood out during your stay. It’s also wonderful to know you appreciated the cleanliness of our rooms, which is a testament to the hard work of our housekeeping staff. As you've noted, while our hotel is housed within an older structure, we take pride in maintaining clean and functional accommodations, and we're glad that this was reflected in your visit.We look forward to welcoming you back on a future occasion. Best wishes,ibis Budget Melbourne Airport Team

Dear Rosa,Thank you for taking the time to share your feedback,We are glad to hear you found our team's service satisfactory. However, we apologize for any inconvenience caused by the noise and window issue. Our hotel is equipped with triple-glazed windows to ensure a peaceful stay, and earplugs are available upon request. It is concerning to hear that your window did not shut properly, as this is not a usual occurrence. We will look into this matter to ensure it remains an isolated incident.We hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards,ibis Budget Melbourne Airport Team

Dear Kaye,Thank you for sharing the review of your stay with us.We're delighted to hear that our team's friendliness and the cleanliness of our hotel met your expectations. It's wonderful that you found the room amenities satisfactory and the overall condition of our hotel to your liking. We take pride in offering a functional space that supports your needs while you're with us. While some aspects of the hotel, such as room sizes, reflect our budget-friendly approach and historical structure, we continuously strive to provide the best experience within those parameters. Our aim is always to ensure our guests have a comfortable and enjoyable stay, and we appreciate your recognition of our efforts.We look forward to welcoming you back on a future occasion.Best regards,ibis Budget Melbourne Airport Team

Dear Ashley,Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. Many thanks again,ibis Budget Melbourne Airport Team

Dear Eric,Thank you for this positive review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We look forward to seeing you on your next visit to our hotel. Best wishes,ibis Budget Melbourne Airport Team

Dear Takafumi,Thank you for this kind review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope that you will stay with us again many more times in the future. Best wishes,ibis Budget Melbourne Airport Team

Dear Tanya,We appreciate you taking the time to share your feedback.We are very sorry you were not happy with your experience. We would love to know more about what we could do to improve it. Could you send us a private message with more details?We hope to have the opportunity to welcome you back for a more memorable stay in future.Kind regards,ibis Budget Melbourne Airport Team

Yoshito様。この度はibis budget Melbourne Airportにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。当ホテルのスタッフの対応に、この様なお言葉を残していただき、大変嬉しく思います。お言葉はスタッフ全体で、共有させていただきます。ドライヤーは、ご用意しておらず、お客様のご期待に添えず申し訳ございません。また、当ホテルの清潔さにも喜んでいただき、何よりです。またのお越しをお待ちしております。ibis Budget Melbourne Airport Team

Dear Madam,Thank you for taking the time to share your feedback.We’re glad to hear that our team's service met your expectations. Our staff strive to provide a friendly and welcoming atmosphere for all our guests. We apologize for any inconvenience caused by the size of the rooms and the absence of a lift. Our hotel is designed to be a budget-friendly option with a prime location near the airport, and we understand that some aspects of our historic building, like not having a lift, may not suit everyone's needs. We take pride in our daily housekeeping and cleanliness standards, so we are surprised to hear your room was not up to par. Rest assured, this will be looked into to ensure our high standards are consistently met.We certainly hope that we can welcome you back again. Best regards,ibis Budget Melbourne Airport Team

Dear Madam,We appreciate you taking the time to share your feedback.We're pleased to hear that you found our hotel to be clean, as we pride ourselves on our accredited ALLSAFE standards of hygiene and cleanliness. On the other hand, we regret to hear about the challenges you faced with the parking fees and room amenities. Our parking information is detailed on our website, and we always strive to be transparent about additional charges. We apologize for any inconvenience the door handle may have caused; our maintenance team is on hand to address such issues promptly. Regarding the breakfast misunderstanding for your son, we're sorry if this was not clearly communicated at the time of your booking.We certainly hope that we can welcome you back again. Best regards,ibis Budget Melbourne Airport Team

Dear Madam,Thank you for taking the time to give your opinion about your stay.We are pleased to hear that you found our rooms to be impeccably clean, as maintaining a high standard of cleanliness is a top priority for us.We acknowledge your concerns regarding your room allocation on the first floor and the difficulties you faced with your luggage. We strive to accommodate all our guests' needs and we regret any oversight in not meeting yours on this occasion. It is our aim to provide comfortable stays for all guests, including those with reduced mobility, and we offer rooms specifically designed for ease of access. We appreciate your feedback as it helps us improve our service.We are also proud to have a location so conveniently close to the airport, which many of our guests find beneficial for their travels.We hope to welcome you back in the future. Best wishes,ibis Budget Melbourne Airport Team

Dear Guest,Thank you for taking the time to share your feedback.We're pleased to hear that our front desk team made a positive impression and we're grateful for your compliment towards their friendliness. It is indeed one of our top positive points that we pride ourselves on. However, we're saddened to read about your concerns regarding the noise and the cleanliness of the hallway. While our rooms are designed with triple-glazed windows to minimize external noise, we regret if this was not sufficient for your comfort. Additionally, we maintain a strict cleanliness protocol, accredited by ALLSAFE, for the health and well-being of our guests, and it's concerning to hear that we may have fallen short of these standards in the hallway during your stay. Please rest assured we continually strive to provide a clean and welcoming environment for all our guests.We hope to see you again in the future. Kind regards,ibis Budget Melbourne Airport Team

Dear Nami,Thank you for this review of your recent stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.It would be a pleasure to welcome you again. Best regards,ibis Budget Melbourne Airport Team

Dear Madam,Thank you for taking the time to share your review.We're pleased to hear that you found our hotel to be clean, as we pride ourselves on maintaining the highest standards of cleanliness for our guests. We also appreciate your acknowledgment of our hotel's condition that you've since been compensated for, reflecting our commitment to providing a comfortable environment. We apologize for any disturbances you encountered during your stay. While we are a budget-friendly hotel conveniently located near the airport, we understand that noise can be a concern. We have invested in triple-glazed windows to minimize external noise, and we also offer rooms on higher floors that tend to be quieter. We regret to hear that our service did not meet your expectations. Our team is dedicated to providing a welcoming and helpful environment, and we will reflect on your feedback to ensure we continue to deliver the high level of service our guests deserve.We hope we can provide you with an improved stay in the future.Kind regards,ibis Budget Melbourne Airport Team

Dear Madam,We appreciate you taking the time to share your feedback.We are sorry to know that you felt our high standards were not upheld on this occasion. We urge guests to share any concerns they have at the time so that we may deal with the matter.We hope to welcome you again in the future. Best wishes,ibis Budget Melbourne Airport Team

Dear Sir, Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,ibis Budget Melbourne Airport Team

Dear Madam,Thank you for taking the time to share your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you back for an improved stay.Kind regards,ibis Budget Melbourne Airport Team

Dear Steve,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear that our team, led by the very friendly and helpful Upu, made a positive impression on you. Your compliments on the cleanliness of our hotel and the quality of service are greatly appreciated, and we take pride in maintaining high standards. It's rewarding to know that these efforts resonate with our guests.We hope to see you again in the future.Kind regards,ibis Budget Melbourne Airport Team

Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport

Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport