고급 침구, 미니바, 객실 내 금고, 암막 커튼

햄프턴 인 앤드 스위트 - 뉴포트/미들타운 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 611개" "
평점 8 - 좋아요. 1001개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 62개" "
평점 4 - 별로예요. 1001개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 14개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

HeeEun

2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice, affordable option to the much more expensive hotels and inns of Newport, but just a few minutes away. Plus, free breakfast!

10/10 - 훌륭해요

Karen

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bhavin

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

mary

2023년 12월에 2박 숙박함

8/10 - 좋아요

Salvatore

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Edward

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fresh baked cookies daily with hot chocolate, hit apple cider and coffee all day long. Good complimentary breakfast as well.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

anthony

연인과의 여행

10/10 - 훌륭해요

harolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were exceedingly kind and helpful- Jamal, OD- EVERYONE- housekeeping, breakfast prepping, the young man emptying the trash barrels who made sure we got the hot water we wanted. An amazing team!
2023년 11월에 2박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel in a convenient location
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, updater interior. Concerto downtown with ample parking
2023년 11월에 1박 숙박함

4/10 - 별로예요

wolf

Worst beds ever
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Patricia

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The woman that checked me out was fantastic. Very kind and friendly. Did not have the same experience when we checked in. The young man couldn’t find our reservations after giving him our name 3 times. Just handed me our room keys - didn’t even tell us what our room nbr was, anything about the property / breakfast. Very unprofessional.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

JIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything is good
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Marguerite

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and nice stay!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

GERARDO

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

DAVID

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Angela

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

2023년 6월에 2박 숙박함

4/10 - 별로예요

William

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointment
The room was not cleaned during our two night stay even though we left the room early and at 3 pm advised no service provided. Towels were provided at 10 pm on the day in question . One needed a detective agency to find anyone at the front desk . The breakfast service was the highlight of the experience the staff there friendly . The elevator to the room was either out of service or used by staff to shuttle supplies . The Marriott next store a better option . Hampton usually a wise choice but this one needs competent management - disappointing experience . I am a frequent traveler domestic and internationally
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Angela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff was Excellent
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Krista

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel but you must request housekeeping
We really enjoyed this hotel, rooms are very clean and it’s a very nice environment. However, when housekeeping didn’t arrive, I approached one of the housekeepers and asked her if she was going to get to our room that day. She responded sharply telling me, that housekeeping is only available on request, and I was not on the list. She also told me that they would have told me that at check-in. Which, of course they did not tell me that at check-in. I didn’t feel that her bad attitude was necessary. And I just want to forewarn everyone to request housekeeping. Apparently they do not touch your room unless you ask them to when you check in. Otherwise, this day was very nice.
2023년 10월에 2박 숙박함

8/10 - 좋아요

George

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Very close to activites and over all nice hotel but disappointed in cleanness found hair in sink and bed sheets were stained.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Shower barely worked. Little to no pressure at all
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked how new and updated it was and how closel to Newport it was located. The front staff was exceptionally friendly. The breakfast was better than i expected with fresh fruit yogurt parfaits as well as bluberry scones.
2023년 9월에 1박 숙박함
답변 제공: Kaynisha 님, 2023년 9월 24일
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a positive experience during your stay with us.We take pride in our modern and updated facilities, as well as our convenient location near Newport. It's great to know that you found our front staff exceptionally friendly and that you enjoyed the breakfast offerings, especially the fresh fruit yogurt parfaits and blueberry scones.Your kind words serve as motivation for our team to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back on your next visit to the area.If you have any more feedback or suggestions, please do not hesitate to share them with us. We are always eager to hear from our valued guests.

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and safe place to stay
2023년 9월에 2박 숙박함
답변 제공: Kaynisha 님, 2023년 9월 24일
Thank you for taking the time to leave such a positive review. We are thrilled to hear that you had a clean and safe stay with us. Providing a secure and comfortable environment for our guests is a top priority, and we're pleased to know that we met your expectations.If you have any additional comments or suggestions, please feel free to share them with us. We value your feedback and hope to welcome you back for another great stay in the future.Safe travels!

10/10 - 훌륭해요

Filippo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a nice hotel. Room was nice and spacious. Bed was comfortable.
2023년 9월에 1박 숙박함
답변 제공: kaynisha 님, 2023년 9월 24일
Thank you for taking the time to share your positive feedback. We're delighted to hear that you found your room to be nice and spacious. Providing comfortable accommodations is important to us, and we're pleased to know that we met your expectations.If you have any further comments or if there's anything specific you loved about your stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Nishit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located near all attractions.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

CELESTINO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hampton Inn is a great motel to stay at. However, I recommend that they offer streaming services as many of it competitors do.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

bong 님, wyckoff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Newport within 10 minutes.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
Toilet was broken. Plumbing needs to be better maintained. Mattresses need to be replaced, very uncomfortable.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

patrick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Liked the staff’s attention and response to inquiries.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Marybeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful weekend! Very clean. Nice hotel and not very far from what we were there for.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

antonio

좋아요: 청결 상태
별로예요: 직원 및 서비스
In general, we had a lovely stay. Perhaps, we will avoid bookings on line rooms that state that they have for instance 2,3 4 or even 5 rooms left. we would not like to be caught with another room that had certain problems in it like the biggest one was our faucet our bathroom faucet in the tub. It would not shut off properly and when I called in for service it was done, but not in a very apologetic way. Also, there was mould on the left hand corner of room 130 close to the bed area. We didn’t bother to complain but at the same token this was a room that cost us over $500 Canadian. Maybe this is something you can look into. Thank you and I hope to receive your thoughts
2023년 8월에 3박 숙박함
답변 제공: Kaynisha 님, 2023년 8월 15일
Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you had a generally enjoyable experience, but we also appreciate your insights on areas that need improvement.We apologize for any inconvenience you encountered with the faucet in your bathroom and the presence of mold in the room. It's essential for our team to address these issues promptly and in a courteous manner, and we're sorry if this wasn't the case during your stay. Rest assured, we take your comments seriously, and we will use them as an opportunity to improve our service quality.Your point about booking online based on room availability is well noted. It's essential for guests to have a seamless experience that matches the information provided during the booking process. We will review our room allocation process to ensure that the rooms offered online are accurately represented and meet the expectations of our guests.We appreciate your candid feedback, and we're committed to providing a better experience for all our guests. If you have any further concerns or would like to discuss your stay in more detail, please feel free to contact us directly. We value your patronage and hope to have the chance to serve you better in the future.

6/10 - 괜찮아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My rate was increased without my knowledge. This was unprofessional and extremely disappointing as I did not find out until I saw the receipt emailed to me after my stay!!! The breakfast was disappointing, had to go out for breakfast both mornings as my teenage sons wouldn’t eat anything there.
2023년 8월에 3박 숙박함
답변 제공: Kaynisha 님, 2023년 8월 15일
Thank you for taking the time to provide your feedback about your recent stay. We're sorry to hear about the issues you encountered with the rate increase and the breakfast experience. We understand how important it is for our guests to have accurate and transparent pricing information, and we apologize for any confusion regarding the cost of your stay but do not see any changes in the agreed upon rates. Your concerns have been noted, and we will work to ensure that our communication about rates is clear and upfront in the future.We also apologize that the breakfast did not meet your expectations. Providing a satisfying breakfast experience is important to us, and we're disappointed to hear that your teenage sons didn't find the options appealing. Your feedback will be shared with our food and beverage team so that we can make improvements to our breakfast offerings.We appreciate your feedback as it helps us to continually improve our services. If you have any further concerns or would like to discuss your stay in more detail, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Donell 님, Brooklyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and clean
2023년 8월에 4박 숙박함
답변 제공: Kaynisha 님, 2023년 8월 15일
Thank you for sharing your positive experience during your stay. We're glad to hear that you found our staff helpful and the accommodations clean. Providing a comfortable and enjoyable stay is our priority, and we're pleased that we could meet your expectations. If you have any further feedback or need assistance in the future, feel free to reach out. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Adrienne

2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Sheila

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

ROULA

2023년 7월에 1박 숙박함
답변 제공: kaynisha 님, 2023년 8월 15일
Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Marc 님, Nanuet

2023년 7월에 2박 숙박함
답변 제공: kaynisha 님, 2023년 8월 15일
Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location. Staff was very professional and polite. Knowledgeable of the area
2023년 7월에 1박 숙박함
답변 제공: kaynisha 님, 2023년 8월 15일
Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to hosting you again in the future!