책상, 무료 WiFi, 침대 시트, 알람 시계

아메리카스 베스트 밸류 인 메디컬 센터 다운타운 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 336개" "
평점 8 - 좋아요. 1008개 이용 후기 중 363개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 181개" "
평점 4 - 별로예요. 1008개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 72개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Nithya

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Shivam 님, 2024년 3월 23일
Thank you for your rating. If you have any feedback or suggestions on how we can improve your experience, please feel free to share them with us. We're always looking for ways to enhance our guests' stays.

8/10 - 좋아요

Hong

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a big grocery store HEB, and it's convenient to walk to museums and zoo
2024년 3월에 2박 숙박함
답변 제공: Shivam 님, 2024년 3월 23일
Thank you for your feedback! We're glad to hear that you found our location convenient, with nearby attractions like the HEB grocery store, museums, and the zoo within walking distance. We appreciate your review and hope to welcome you back for another enjoyable stay in the future! If there's anything we can do to enhance your experience next time, please let us know.

10/10 - 훌륭해요

Uzair

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanest hotel i have been to so far dont think twice come through
2024년 3월에 2박 숙박함
답변 제공: Shivam 님, 2024년 3월 16일
Thank you for your wonderful review and perfect rating! We're thrilled to hear that you found our hotel to be the cleanest you've visited. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could exceed your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!

6/10 - 괜찮아요

Rodolfo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The AC wasn’t working good and people from other rooms were smoking weed and that smell get in our room
2024년 3월에 1박 숙박함
답변 제공: ABVI 님, 2024년 3월 12일
Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced during your stay.Rest assured, we are taking immediate action to address both the air conditioning issue and the odor concern caused by neighboring guests. Our team is committed to ensuring that all our guests enjoy a comfortable and pleasant environment during their time with us.We truly appreciate your understanding and patience. Please don't hesitate to reach out if there's anything else we can assist you with.Warm regards,

10/10 - 훌륭해요

GUSTAVO

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice, safe, has parking, simple breakfasts that need to be improved. It is under maintenance due to a change in management but it is cozy
2024년 2월에 4박 숙박함
답변 제공: ABVI 님, 2024년 3월 12일
Thank you for your feedback! We appreciate your kind words about our hotel. We understand that improvements can always be made, and we're actively working on enhancing our breakfast offerings to better meet your expectations. Additionally, we're excited about the changes in management and the maintenance underway to ensure our hotel remains cozy and welcoming for all our guests. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We're here to make your experience as enjoyable as possible.

10/10 - 훌륭해요

fatih

2024년 3월에 1박 숙박함
답변 제공: Shivam 님, 2024년 3월 26일
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional service and comfort is our top priority, and we're delighted that we met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.

8/10 - 좋아요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Construction going on. Room was clean but no coffee pot in room.
2024년 2월에 1박 숙박함
답변 제공: Shivam 님, 2024년 2월 29일
Thank you for your feedback and understanding during our construction period. We're glad to hear that you found your room clean. We apologize for the inconvenience regarding the absence of a coffee pot; your comment is noted, and we'll explore ways to enhance our room amenities. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We appreciate your understanding and hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed at America Best Value Inn 2419 Riverside Dr., Houston, TX. Our room was very clean. Fresh towels were provided every day. That doesn't happen very often since covid arrived. The best part was that the entire staff was very kind and helpful. We were there to attend appointments at MD Anderson Cancer Center. It was great to be surrounded by such caring people at a time when we were feeling overwhelmed.
2024년 2월에 3박 숙박함
답변 제공: Shivam 님, 2024년 2월 24일
Thank you for sharing your heartfelt feedback. We're honored to have provided you with a clean and comfortable stay during a challenging time. Our team is grateful for your kind words, and we're pleased to hear that our efforts to maintain a safe and welcoming environment made a positive impact. If you ever return to Houston, it would be our privilege to host you again. Wishing you the very best on your journey.

8/10 - 좋아요

Shyam

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Shivam 님, 2024년 2월 24일
Thank you for your rating! We appreciate your feedback. If there's anything specific you enjoyed or if there are areas we can improve to make your next stay even better, please let us know. We look forward to hosting you again!

8/10 - 좋아요

Dwight

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Both gentlemen at the desk were helpful and polite
2024년 2월에 5박 숙박함
답변 제공: Shivam 님, 2024년 2월 16일
Thank you for your positive feedback! We're delighted to hear that our team members were helpful and polite. If there's anything more we can do to enhance your experience or if you have any specific suggestions, please don't hesitate to share. We look forward to serving you again in the future!

6/10 - 괜찮아요

Jennifer

2024년 2월에 1박 숙박함
답변 제공: Shivam 님, 2024년 2월 14일
Thank you for your rating. If there's anything specific you'd like to share or if there are areas we can improve, we'd appreciate your feedback. We aim to make your experience even better on your next visit.

4/10 - 별로예요

Emily

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Shivam 님, 2024년 2월 12일
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand more about your concerns to improve our services. If there's anything specific you'd like to share, please feel free to provide more details. We appreciate your honesty and hope to have the opportunity to make things right in the future.

4/10 - 별로예요

Wendy

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room so small Noisy upstairs Parking terrible
2024년 2월에 1박 숙박함
답변 제공: Shivam 님, 2024년 2월 5일
We apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we'll address the issues with room size, noise, and parking to enhance future guest experiences. We appreciate your insights and hope to have the opportunity to improve on your next visit.

10/10 - 훌륭해요

Avilio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Deben tener contacto de servicio de taxi es una ciudad difícil de transportarse para el turista.
2024년 1월에 3박 숙박함
답변 제공: ABVI 님, 2024년 2월 3일
Thank you for your suggestion! We've taken note of it and will explore options to enhance transportation convenience for our guests. We appreciate your feedback!

4/10 - 별로예요

Terry H.

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I think that the owner is Indian, and he has his relatives working here--they are not happy, friendly, or helpful. Room was clean and rather new, so that was adequate. I will not return.
2024년 1월에 1박 숙박함
답변 제공: sean 님, 2024년 1월 30일
Thank you for taking the time to share your feedback with us. We truly value all input as it helps us continually improve our services.I'm pleased to hear that you found the room clean and well-maintained. However, I'm sorry to learn that your experience with our staff did not meet your expectations. Providing excellent customer service is our top priority, and I apologize if we fell short during your stay.We appreciate your observation about the friendliness of our team, and rest assured, we will address this matter internally to ensure that our guests always feel welcome and supported.If there's anything specific you would like to share about your interactions with our staff, it would be invaluable for us to understand how we can enhance our service. We genuinely hope to have the opportunity to welcome you back in the future, and we'll do our best to make your experience more enjoyable.Thank you once again for sharing your thoughts, and we hope to have the chance to regain your trust.

10/10 - 훌륭해요

Kimberly

2024년 1월에 1박 숙박함
답변 제공: sean 님, 2024년 3월 20일
It was our absolute pleasure to serve you and have you stay with us was a privilege! Thank you for your time! you are welcome back always! :)

6/10 - 괜찮아요

Terry

2024년 1월에 1박 숙박함
답변 제공: sean 님, 2024년 1월 17일
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!

2/10 - 너무 별로예요

C

별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place is under renovation which we didn't know before getting there. The staff was courteous but had no other rooms etc. The manager or owner came out the following morning after hearing from staff about our stay and complaints. All in all horrible stay but nice new owners.
2024년 1월에 1박 숙박함
답변 제공: ABVI 님, 2024년 1월 21일
Thank you for sharing your experience. We apologize for the inconvenience during your stay and appreciate your feedback. We're actively addressing the renovation issues to enhance future guest experiences.

8/10 - 좋아요

mario

2024년 1월에 1박 숙박함
답변 제공: Shivam 님, 2024년 1월 11일
Thank you for the rating, Mario! If you have any specific feedback or if there's anything you'd like to share about your experience, we're here to listen. Your input is valuable, and we appreciate your choice to stay with us. Safe travels!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Shivam 님, 2024년 1월 11일
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!

8/10 - 좋아요

Dominic

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was grateful to find an opening at this hotel. You can tell that theye are working hard to remodel the rooms and common room. The staff did their best and were friendly.
2024년 1월에 1박 숙박함
답변 제공: ABVI 님, 2024년 1월 9일
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!

6/10 - 괜찮아요

Robert

답변 제공: Shivam 님, 2024년 2월 5일
Thank you for your rating and stay at our motel. We value your feedback and would love to hear more about your experience to enhance our services. If you have specific insights to share, please feel free to reach out. We hope to have the pleasure of hosting you again.

8/10 - 좋아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스
The manager/owner was personable, compassionate, and helpful. Check-in went smoothly
2023년 11월에 1박 숙박함
답변 제공: Shivam 님, 2023년 12월 13일
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our manager/owner made a positive impression with their personable, compassionate, and helpful service. It's our goal to create a welcoming and efficient check-in process for our guests, and we're glad to know that yours went smoothly.Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. Safe travels, and thank you for choosing our motel!

8/10 - 좋아요

Midori

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: sean 님, 2024년 1월 6일
Thank you for your time. It was an absolute pleasure serving you. come back soon!

8/10 - 좋아요

Aaron

2023년 11월에 1박 숙박함
답변 제공: Shivam 님, 2023년 12월 13일
We appreciate your feedback, and if there are any specific aspects of your stay you'd like to share, please feel free to let us know. We hope you had a pleasant experience and look forward to welcoming you again in the future. Safe travels!

10/10 - 훌륭해요

Diego

2023년 11월에 1박 숙박함
답변 제공: Shivam 님, 2023년 12월 13일
Thank you, Diego, for the stellar 5 out of 5 rating on Expedia! We're delighted to hear you had a positive experience. If there's anything specific you loved about your stay or any suggestions you have, feel free to share. We appreciate your feedback and look forward to hosting you again in the future. Safe travels!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
like a home!
I love the environment, it looks like a home!
2023년 11월에 4박 숙박함
답변 제공: Sean 님, 2023년 11월 16일
Thank you for your time, it was our absolute pleasure to serve you! we look forward to having you back on your next trip thank you!

2/10 - 너무 별로예요

Natasha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was not clean. My sheets were dirty my toilet had cigarette burns on it. My shower water was horrible. my room was located upstairs, but every time I wanted to use the stairs it was someone sitting on them.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 15일
Natasha,Please accept our sincere apologies for failing to meet your expectations. Our team is constantly searching for ways to improve our accommodations and will use your feedback to help us do that. Thank you for allowing us to host you, and we hope you have pleasant travels.

4/10 - 별로예요

Maried

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It has the basics to spend the night, the beds are horrible
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 10일
Thank you so much for your feedback. It's unfortunate to hear that you didn't have a good time with us, and we apologize for any disappointment in our beds. We'll be sure to look into your feedback further and make changes where necessary. Please consider coming back to join us again in the future; we know that we can impress you.

10/10 - 훌륭해요

Julio César

2023년 11월에 1박 숙박함
답변 제공: sean 님, 2024년 1월 6일
Thank you for your time. It was an absolute pleasure serving you. come back soon!

10/10 - 훌륭해요

Edwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly customer service nice location good clean room
2023년 11월에 1박 숙박함

8/10 - 좋아요

Marvin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
noise all night in and outside the property. mattress extremely hard
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설
nothing special.
nothing to write home about. service was kinda lame and i didnt really feel safe at night.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
People on 2nd making noise walking at night
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Miguel

별로예요: 청결 상태, 직원 및 서비스
La bajada ala calle esta muy inclinada deben arreglar eso mi carro pego al salir de ai y pienso. K. No es lo correcto k mas personas les pase eso
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 20일
Dear Miguel,Thank you for bringing this to our attention. We assure you we will notify the proper team of this matter. Overall, we hope your travels were worthwhile.

10/10 - 훌륭해요

Ricardo

2023년 10월에 1박 숙박함

4/10 - 별로예요

Tim

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

O'Ne

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
This was my second time staying there in the past three months. I was happy with my stay on both occasions. It is a basic hotel. However, it is clean, comfortable and safe. The staff is friendly, and they offer housekeeping services every day. There was plenty of free parking and an ice machine is located on the premises. The area is nice and located right by the freeway and a grocery store within a short walking distance..
2023년 9월에 4박 숙박함

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Daisy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really helpful and nice, we came for the Texans vs. Steelers game and they even allowed us to park at their property while we got picked up to go to to the game!
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

sharamane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I checked in looked around filthy nasty pubic hair on the bed , no towels. my husband left I requested a refund and left immediately.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 6일
Dear Sharamane,We appreciate you choosing to stay with us. This is shocking to read because it is not typical of the high standards that our team maintains. Your feedback is valuable to us, and we will be sure to share it with our housekeeping team for immediate improvement.

10/10 - 훌륭해요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함

6/10 - 괜찮아요

Marla

가족 여행
The AC in our nonsmoking room wasn’t working properly so we opted to sleep in a smoking room. It was still warm. Property is nice but the AC units are old.
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Raúl

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i don’t like
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 8일
Dear Raúl,We regret that you didn't have the relaxing visit we are known for. If there was anything we could've done to improve your stay, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. Please return soon for a better time.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in the same day the new owner was on site. Very friendly and hospitable. Hotel is a little older but clean and convenient. Dont be bougie, for the price, it perfect!
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Elaine

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Over priced for the room.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Cecilia Mangaya

2023년 9월에 2박 숙박함