야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

더 웨스틴 휴스턴 메디컬 센터/뮤지엄 디스트릭트 여행 후기

4 out of 5
더 웨스틴 휴스턴 메디컬 센터/뮤지엄 디스트릭트
1709 DRYDEN ROAD, Houston, TX

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 681개" "
평점 8 - 좋아요. 1000개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 75개" "
평점 4 - 별로예요. 1000개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Yun-Jae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Mario R. 님, 2023년 11월 24일
Hi Yun-Jae, Thank you so much for taking the time to rate us a 5/5 score. We look forward in being able to host you again in the near future.

6/10 - 괜찮아요

Ana

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The building looks modern and the rooms are spacious. Checking in, eating inside the onsite restaurant and getting room service was slow and inefficient. I won’t be staying at this property again.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스
Tv didn’t work, apparently hasn’t worked in a while. Pretended to come fix when it has not been operational for a while.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service at the Terrace could be significantly better.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Debbie 님, San Antonio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice. Spent one night there but by all accounts all was good. No complaints
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alvaro

2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스
Hotel was nice but grossly overpriced. Paid for a king suite but had empty shampoo and body wash containers in shower upon arrival, light bulbs that were burned out, and a front desk that was slow to pick up the phone. Shuttle service was fantastic to MDA, however.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

William 님, Wilmette

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lisa

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second time staying at this property and it’s just as good as I remembered! Professional staff. Very clean. Excellent restaurant and bar area. Very comfortable beds. Huge bathtub in queen executive suite. Lobby very welcoming with fresh flowers and available waters. I just really love this property. Highly recommend!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Gabriela de la 님, Martínez de la Torre

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
genial, todo perfecto, si regresaria
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

DEBKUMAR

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Stayed here for 3 night’s with a 8yo and a 5 yo. PROS: Best Vallet service; the attendant’s were all excellent and doing their best job and providing a great service. Overall clean property and well maintained. Check in and Check out were smooth. CONS: no room service exist here which was odd. First day I got the “at room breakfast” card which I updated and placed at the door. Next morning we had to start early for a day tour and I had to call and remind them 3 times before I got the breakfast and that also some items were missing. After that never received that Breakfast at room card again. May be that’s only for first day!! Room cleaning; not sure what’s their schedule for room cleaning. Came back after the day tour around 5-5:30 pm. Still room was not cleaned. Had to call them and request for room cleaning. After that for the remaining 2 days, didn’t specifically request and didn’t get room cleaning. This was odd. We had 2 small kids so we had lot of trash like bottles, chip packets etc and that got piling in the room. Odd that suck a big property and they don’t do room cleaning service everyday. Location is great! Lot of restaurant and food options nearby apart from the terrace restaurant.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with our family of 4. 2 kids, 6 and 8. Wanted to stay near Hermann Park and wanted to be walkable to a lot of eating since we didn’t have a car. Worked perfect. Loved the hotel restaurant but also enjoyed the many faster. It’s next to the light rail which is great too. For a city known to be a car city this spot worked recalled well for us (we did Uber a lot too). Would definitely stay again. The staff were super amazing. The rooms were clean and comfy.
2024년 3월에 3박 숙박함
답변 제공: TAdame 님, 2024년 3월 26일
Dear Amy,Thank you for sharing your experience at the Westin Medical Center. We loved your kind words. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Mazen

2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Kensey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: TAdame 님, 2024년 3월 26일
Dear Kensey,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Crystal

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We came to Houston for the stock show and chose this hotel specifically for location and easy access to the Metrorail. Starting with the valet to the dining staff and everyone in between, they were the nicest and most helpful staff you could ask for.
2024년 3월에 2박 숙박함
답변 제공: TAdame 님, 2024년 3월 26일
Dear Crystal,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Amber

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
i really enjoyed staying here. it was clean, quiet, and close to the hospital. the food at terrace 45 was amazing. everyone was super friendly. i enjoyed it so much, i booked another 3 rooms for a family members upcoming surgery.
2024년 3월에 1박 숙박함
답변 제공: TAdame 님, 2024년 3월 15일
Dear Amber,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Mariana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We lived our stay. Close to hospital and hotel van was wonderful for our commute to and from hospital.
2024년 3월에 2박 숙박함
답변 제공: TAdame 님, 2024년 3월 15일
Dear Mariana,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

8/10 - 좋아요

ENRIQUE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good!
2024년 2월에 14박 숙박함
답변 제공: TAdame 님, 2024년 2월 28일
Dear Enrique,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

6/10 - 괜찮아요

Mark

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Waiters in the bar / reaturant area are rude. I probably wouldn’t stay again for that reason.
2024년 2월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear mark,Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: TAdame 님, 2024년 2월 28일
Dear Christopher,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Nazir Alberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 5박 숙박함
답변 제공: TAdame 님, 2024년 2월 28일
Dear Nazir,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

8/10 - 좋아요

Joan

2024년 2월에 5박 숙박함
답변 제공: TAdame 님, 2024년 3월 26일
Dear Joan,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

8/10 - 좋아요

margaret

출장 여행
2024년 2월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Margaret,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Cynthia,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Dezur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and beautiful
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Dezur,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

6/10 - 괜찮아요

Wilmar

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel rooms to expensive for what they charge
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Wilmar,Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Erica,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Hotel was very clean. Our stay was great! Staff was super! Overall we cannt wait to stay here again!
2024년 1월에 2박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

6/10 - 괜찮아요

Kelly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not up to Westin standards
I typically love Westin hotels but a number of things were just "off" about this location. The staff were kind of cold, the beds weren't very comfortable, lots of street noise (even on the 9th floor), and general odd design. The bathroom door was a big glass slider that wouldn't stay closed and the toilet seat slipped around every time.
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear kelly,Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

10/10 - 훌륭해요

John

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear John,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

THOMAS

2024년 1월에 2박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Thomas,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Zane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Zane,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Briana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
loved my stay
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Briana,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

4/10 - 별로예요

Sunil

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Sunil,Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

8/10 - 좋아요

Maria Yezmin Yvonne

2024년 1월에 13박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Sheila from front desk, Mariana from the restaurant are both rockstars
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Ashley

2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Ashley,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Stayed for a long weekend with my family. Location is unbeatable and close to the museum district. The valet service is totally worth it, and the folks (plus the system they use) were nice and responsive. Stayed in a King Suite but the room was just average. The tub stopper was broken and would not hold water. I had to ask them to come fix it twice, and it still didn't function properly by the end of our stay. The door to the bathroom which had a semi-translucent pane also let in a lot of light, making it difficult for light sensitive sleepers. One of our stools was also broken and my wife almost fell off, hurting herself. Overall - for the amount paid, the hotel left a little to be desired. Service and folks we interacted with though were really nice. The gym was great and the pool was solid.
2024년 1월에 3박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable bed, large shower, very clean
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winner
Sooo comfy! Great place to stay if you need to be in the medical district. Room was super quiet and bed very comfortable. Added the extra valet and saved $ thanks to Hotel.com
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

lizbeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

2/10 - 너무 별로예요

Ariel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Black Mold in room
We arrived at 1:30 am and was assigned a room that had a strong mildew odor and was humid. Upon waking up and opening the window we found that the so does were leaking and full of mold and rust. I coughed the entire next day. The hotel says they couldn’t refund the night because I booked through a third party. There were stains on the carpet and bed.
2024년 1월에 2박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.

8/10 - 좋아요

Leticia

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'm very sensitive to smells. The only thing I did not like was that the pillowcases did not have a fresh smell. They smelled as if they had not been changed. There was a dirty hair smell on them. I used a towel over the pillow to sleep on. Also, the valet left his phone in my car and we had to figure out how he could get it back from me. It was a little inconvenient for me because I was in the middle of attending appointments at MD Anderson and I had to do alot of walking to get it back to him. I recently had hip replacement surgery 7 weeks ago.
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Leticia,Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 1월 19일
Thank you for sharing your experience at the Westin Medical Center. We appreciate the opportunity and hope to see you soon.

2/10 - 너무 별로예요

steven

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Put me in a room on the 18th floor, which was right below their heating ventilation and you could hear the heating and ventilation all night, there's no way any human being could sleep in that room, they finally found me another room at around midnight somebody I guess checked out and they got a clean for me Miserable experience
2024년 1월에 1박 숙박함
답변 제공: TAdame 님, 2024년 2월 27일
Dear Steven,Thank you for sharing your experience at the Westin Medical Center. I am sorry we did not meet all your expectations. I will have our leadership to work on these comments. We appreciate the opportunity and hope to see you next time travel brings you this way.