Greetings Kiho, thank you for your feedback. We are glad to know our clean rooms and close proximity to the mall were accommodating for you during your stay with us. Sincerely, Carolina

Hola, Carlos! Gracias por dejarnos un comentario. Se lo agradecemos. Esperamos verle de nuevo.

Thank you, Martha! We love the convenience too! It has been a pleasure hosting your stay. Looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

You're amazing, Lena! We are so appreciative of your kind compliments about the Westin Oaks Houston at the Galleria. We can't wait to welcome you back soon!

Thank you for being our guest at our hotel, Carys! We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

You're great, Cleon M! Thank you for staying with us at the Westin Oaks Houston at the Galleria. Looking forward to welcoming you back the next time you are in Houston.

You are superb, Rekeya! We are grateful for your support and it has been an absolute pleasure hosting your stay. We can not wait to welcome you back to the Westin Oaks Houston at the Galleria!

Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto!

I am very sorry to learn that you were greatly inconvenienced at the result of lack of hot water. While in almost every instance we have ample hot water, on rare occasions certain conditions arise that will temporally reduce our resources. Please accept my sincere apology for the inconvenience caused. We pride ourselves on a prompt and efficient service. I sincerely hope you will accept that your experience is not reflective of our usual standards.

Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

Thank you for the perfect score, Takashi! We would like to express our appreciation for your support. Looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

Thank you, James! It means so much when our customers share their experiences. We are glad we were able to meet your expectations!

Thank you for being our guest at our hotel, Anna! We are pleased you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto.

Thank you, Rita! Our staff strives to ensure our guests experience the best of the best. We hope to see you again soon!

So sorry to hear that your experience was less than perfect, KATHARINE. I truly hope you had an opportunity to talk to a member of our management team to ensure they were aware of your experience.I have shared this with the team so they are aware. Thank you for staying with us - we hope to have you back again soon. Thank you,

Gracias por quedarse con nosotros. Nos alegramos de que haya tenido un viaje maravilloso. ¡Esperamos volver a verle pronto!

Thank you, Melissa! We take pride in providing the highest level of service for our guests. Looking forward to hosting your next stay!

So happy to see you left a 5/5 review, Arturo. Thank you very much. We can't wait to welcome you back!

Thank you for all of your kind compliments, Lena! It was a pleasure hosting your stay and we can not wait to welcome you back. Wishing you safe travels!

Love reading the review, Kristi! Thank you so much for taking time to update us on your experience.

You're great, Daniel! Our staff strives to assure our guests have a wondrous experience and your review lets us know we are meeting our goal. Looking forward to hosting your next stay!

Thank you for the review, Derek! We are appreciative of your support and is ecstatic to know you had a wonderful stay. The Westin Oaks Houston at the Galleria hopes to welcome you back soon!

You're so sweet, Patricia. Our staff works hard to ensure our guests feel at home away from home. We are grateful for your feedback and is looking forward to welcoming you back to the Westin Oaks Houston at the Galleria!

Our location is the best, Isaac - so happy that you enjoyed it. Safe travels. See you again soon.

We are appreciative of your review, Jeffrey! We are pleased you enjoyed your time with us and hope you will choose us every time your travels bring you to the area.

5/5! Thanks a million!

¡Estamos de acuerdo, William! Nuestro hotel es el lugar perfecto para ir de compras y relajarse. ¡Le agradecemos su apoyo y esperamos volver a verle pronto!

You are amazing, Juan! Thank you for rating us a perfect score. It is a pleasure knowing you had a wondrous time with us. We hope to welcome you back soon!

Thank you, Celina for the wonderful compliments! We are grateful for your support and is looking forward to hosting your next stay in Houston.

Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your support and look forward to seeing you again soon!

It was a pleasure having you as our guest at our hotel, Precious. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for your nice compliment. We look forward to hosting you again soon.

Happy birthday again, Valinda! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. We kindly thank you for the wondrous compliments about our property! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the perfect rating, Lucas! Your support is truly appreciated. It was a pleasure hosting your stay in Houston.

Thanks for the information, Marcia. Thank you for staying. I will share your review with the hotel management team so they are aware of your visit. Safe Travels.

Thank you for the review, Angeli! We hope you had an excellent experience with us. Parking maps are available for guests and our front desk team would be more than happy to assist. We hope you will choose to stay with us again as we are confident that your next stay will be pleasurable in every respect.

Thank you for taking the time to comment on your recent stay with us. I would like to offer my sincere apology for the less-than-enjoyable experience. I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality.

Thank you for staying with us, Jorge. We truly appreciate your support and can not wait to see you again in the future!

We are appreciative of your support, Pirooz! It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the kind compliments, Dennis! It was an absolute pleasure having you as our guest. Looking forward to having you back in the future.

Thank you for choosing to stay with us and taking the time to share your positive experience, Rafael!

Thank you for being our guest at our hotel Joel. We are pleased you enjoyed your time with us! We hope you will choose us every time your travels bring you to the area.

Thank you for being our guest at our hotel, Carmen! We are glad you enjoyed your time with us and appreciate your compliments about our property. We hope you will choose us every time your travels bring you to the area.

Nuestra principal prioridad es que tenga una estancia agradable, y por su alta calificación, nos complace haber superado sus expectativas. Ha sido un placer recibirle en nuestro hotel, y esperamos volver a darle la bienvenida pronto!

Nothing is more important than your satisfaction, Eduardo! We appreciate your support and look forward to seeing you again soon.

Hi Marin! I was sorry to read of your inability to get a good night’s sleep due to noise from the street. A basic function in a hotel is to facilitate a restful condition. The comfort of our guests is our highest priority and had it been convenient, we would have gladly helped you move to another room. I have taken the liberty noting this as a preference so that on future visits, if available, you will be accommodated in a room more to your liking. We appreciate your support and look forward to seeing you again soon!