4 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

그라비티 호텔 & 아쿠아 파크 후르가다 가족 및 커플 전용 여행 후기

5 out of 5
그라비티 호텔 & 아쿠아 파크 후르가다 가족 및 커플 전용
Hurghada Promende, Hilton Square, Hurghada, Red Sea Governorate

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 75개 이용 후기 중 28개" "
평점 8 - 좋아요. 75개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 75개 이용 후기 중 6개" "
평점 4 - 별로예요. 75개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 75개 이용 후기 중 3개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Jimmy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Remove 2 stars - that is what it is worth
Not five stars worth - dirty, towels smell of cigaret smoke, 50 % of service staff do not speak english, Lousy food and the same each day, a chef stood behind the buffet eating with his hands from the buffet which are very bad hygiene only internet working probely is in the lobby, building or renovation in progres - the lobby bar and lobby staff in the bar was doing a great job but this place is NOT a five star resort.
2023년 1월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
An sich ist es eine schöne Anlage. Aber viele Mitarbeiter sind sehr aufdringlich und versuchen einem immer etwas anzudrehen wie Tagesausflüge, Wellness usw. Ein nein versteht man dort nicht beim 1. Mal. Sehr flirty waren sie auch, obwohl man deutig zu verstehen gibt, dass keine Interesse besteht. Meine Freundin und ich waren jetzt im Januar dort und das Schlafzimmer hatte keine Heizung , sodass wir abends mit 4 Decken und selbst gebastelte Wärmeflaschen schlafen gehen mussten. Was auch unverschämt war, dass man sogar mit Euro zahlen müsste und nicht mit deren Währung. Finde, dass es generell ein Abzockerland ist. Das Kliente hat uns diesen Urlaub genau bestätigt wie wir es uns davor vorgestellt hatten.
2020년 1월에 5박 숙박함
답변 제공: Zeinah Hamed 님, 2020년 2월 16일
Dear Valuable Guest, Thank you for choosing Samra Bay Hotel & Resort- for your recent vacation. We would also like to thank you for taking the time to write your review, We are sorry to hear that your holiday experience was not as you expected it to be and we would like to thank you for your kind comments and feedback. Feedback for Samra Bay is very important as it helps us to understand where we are performing to a high standard and the areas where there may be room for improvement. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We do hope that despite your comments we will have the pleasure to host your good selves once again in the near future. Kindly regards Zeinah Hamed Guest experience & Quality Department

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2019년 12월에 10박 숙박함
답변 제공: Guest experience & Quality Department 님, 2020년 1월 9일
The team of Samra Bay Hotel & Resort- want to thank you for taking the time to share your holiday experience. We hope to have the honor to welcome you again in our resort. With best regards,

8/10 - 좋아요

Slavko

2019년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
2019년 12월에 2박 숙박함
답변 제공: Guest experience & Quality Department 님, 2020년 1월 9일
The team of Samra Bay Hotel & Resort- want to thank you for taking the time to share your holiday experience. We hope to have the honor to welcome you again in our resort. With best regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant stuff. Good food. The cleanliness of the rooms should be improved.
2019년 11월에 11박 숙박함
답변 제공: Guest experience & Quality Department 님, 2019년 12월 5일
Dear Valued Guest, Sunny Greetings from Samra Bay Hotel & Resort, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in Samra Bay Hotel & Resort, With best regards, Omar Attia Guest experience & Quality Department

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nimar in the entertainment team and milad at the restaurant both did an amazing jobs
2019년 11월에 6박 숙박함
답변 제공: Guest experience & Quality Department 님, 2019년 11월 24일
Dear Our Guest, Sunny Greetings from Samra Bay Hotel & Resort, Let me seize this opportunity to thank you for your comments concerning your recent visit at in Samra Bay Hotel ,spending your holiday and for taking time to put your feed back. We are greatly appreciating any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is only through valuable feedback received from our valued guests, such as your good self that we are able to maintain and further improve the quality of our services. We are very pleased that you have enjoyed your overall stay with us and that we have met your expectations. We place great value on your continued relationship with Sunrise Resorts. We are looking forward to welcoming you once again at Samra Bay Hotel Kindly regards

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

6/10 - 괜찮아요

Patrizia

2019년 9월에 3박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

AD 님, New York, NY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general, I have a pleasant experience staying in this hotel for 2 nights. The cons were lack of green plants and shadow on the hotel's territory, the very poor WIFI internet that is available only at the lobby.
2019년 10월에 1박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Es wurde umgebaut mit viel Baulärm auch bis spät in die Nacht hinein. Die Sauberkeit im Speisesaal hinter den Köchen war bedenklich. Heruntergefallen Speisen wurden nicht weggeräumt .... In Hotelnähe haben streunende Hude einen Abendspaziergang vor dem Hotel nicht zugelassen.
2019년 9월에 7박 숙박함
답변 제공: mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Bhavna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
2019년 8월에 3박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

6/10 - 괜찮아요

Nadi

좋아요: 청결 상태, 객실의 편안함
2019년 6월에 3박 숙박함
답변 제공: mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Patrizia

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2019년 6월에 3박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

hassan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رحله رائعه
كانت اقامه رائعه فى كل شىئ حسن الاستقبال الغرفه والنظافه والشاطئى وحمامات السباحه والمطعم والانيماشن والفقرات المتنوعه واشكر جميع العاملين فى الفندق واخص بالذكر مستر رامى فى الاستقبال
2019년 6월에 3박 숙박함
답변 제공: Medhat 님, 2019년 6월 25일
thanks

8/10 - 좋아요

Argentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Britta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Freundlicher und Aufmerksamer Service
Es waren einige wirklich erholsame Urlaubstage im Samra Bay. Auch wenn nur ein 4stern Hotel, der Service und die Sauberkeit liessen an nichts wünschen. Besonders die Rezeptionisten waren von einer ausgesprochenen Freundlichkeit und Hilfsbereitschaft. Das Animationsteam war soft und respektierte die individuellen Entscheidungen bei den Aktivitäten mit zu machen oder nicht. Besonders hat mir auch gefallen dass während des Aufenthaltes jeweils die Mōglichkeit bestand kostenfrei einmal im italienischen und einmal im orientalischen Spezialitätenrestaurant das Abendessen einzunehmen.
2019년 5월에 1박 숙박함
답변 제공: Medhat 님, 2019년 5월 15일
thanks and hope to see you again

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Abbiamo soggiornato una settimana e ci siamo trovati benissimo.l'accoglienza e il modo di fare del personale ci hanno fatto sentire coccolati.la pulizia della camera e ‘ stata ottima Il ristorante con il cameriere Hasan sempre gentile e sorridente ci ha serviti benissimo e poi cosa dire degli animatori tutti bravi simpatici e gentili.Da ritornare
2019년 3월에 7박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
Thanks and hope to see you again

10/10 - 훌륭해요

Grazyna-Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUPER Beste
2019년 3월에 5박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
Thanks

10/10 - 훌륭해요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 6박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
thanks

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked: From the airport Hurghada, it was only 15 Minutes to the Samra Bay Hotel! We didn’t like: They should repair/ keep the machines in the Fitness Room in proper shape!
2019년 3월에 8박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
Thanks for your msg and we will take the points to our managment

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 8박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
thanks

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 8박 숙박함
답변 제공: Medhat 님, 2019년 5월 15일
Thanks

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 5박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rejst starten af marts måned , stille og rolig afslapningsted. Personale i restauranten og baren er venlig og hjælpsomme . Ved udtjek petsonale siger at deres Visakard terminal ikke virker og vil have jeg skal have penge, og betale gebyr på det dette synes jeg er ikke var sødt fra dem, og vi er 2 voksne og 3børn har brugt deres transport til og fra byen med 1 bil, ved udtjekning mener det at vi skal have 2 biler da det mener at vi ikke kan være i er bil , vi betaler for 2 biler som det vil have men bruger kun den ene fra hotellet til lufthavn , sp jeg har betalt for 1ekstra bil som jeg ikke har brugt efter 2 personales præst som stå i receptionen
2019년 2월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Elio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i loved my stay at Samra Bay, animation team is awesome and very friendly. all the staff are amazing and make you feel welcomed. I loved the food presented in the buffet restaurant - all was fresh and tasty!!
2019년 2월에 3박 숙박함
답변 제공: Medhat 님, 2019년 5월 2일
Thanks and we hope to see you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Les personnels aux petits soins
2019년 2월에 4박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, tolle Pools, große saubere Zimmer, Meer direkt am Hotel, wunderschöne sehr gepflegte Anlage, wunderbares Essen, sehr freundliches Personal, sehr hilfsbereit, einfach ein tolles Hotel
2019년 2월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

naderHanna 님, Montreal , Canada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was excellent , Morkos in the restaurent and Mickel at the beach were very cooperative and smiley all the time
2019년 2월에 3박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Ramy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
اقامة ممتازة وفريق العمل هناك قمة فالادب والتعاون
2019년 2월에 6박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

2/10 - 너무 별로예요

David

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, this is a bad a hotel. The money you save in the booking, you spend in the hotel as they nickel and dime you for everything. The all inclusive package is very misleading. The package only means free meals at the restaurant and free soft drinks. When we found that out, we upgraded to the package so that we could get alcoholic drinks as well, however, we later found out that they have no variety in alcohol. One type of rum, whiskey and vodka. All of them were some brand I never heard of. Also, any type of mixed drink was extra even though we paid for the higher all inclusive package. Many areas of the resort were still under construction. There are about 4 or 5 very over priced shops on the property. There is a pharmacy less then five minutes walking from the lobby that is much more reasonably priced and has anything you might have forgotten. The hotel has one “heated” pool. By heated, I mean that they put a cover at night on the pool and let the sun heat it in the morning. By 2:00 Pm, the water is cold again. The biggest disappointment in the hotel is the hours. This hotel is only open from 10:00 until 5:00 Pm. Pool, beach, gym, all close. Also, gym cost extra to use. WiFi in the lobby is free, but was horrible and the WiFi in the rooms is over priced and very weak. The only thing that saves this place is the better than average entertainment at night. They have good shows and a group that gets the audience involved but I would never stay there again.
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

hildegunn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott luksushotell
Nydeleg luksushotell med fantastisk strand og basseng. God service og god mat. Fantastisk opplegg nyttårsaftan for gjestene.
2019년 1월에 4박 숙박함
답변 제공: Medhat 님, 2019년 1월 18일
Thanks and hope to see you again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vlak bij strand , heel vriendelijk personeel , lekker eten
2019년 1월에 6박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

Fäbu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aufmerksames freundliches Personal,nicht aufdringlich, saubere gepflegte Anlage
2018년 12월에 5박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over het algemeen tevreden over het hotel. Minpuntjes waren het kleine TV-scherm in de hotelkamer en de baai bij het strand, dat is voor snorkelaars niet helder. Wel is er een stukje verderop een mogelijkheid om te gaan snorkelen in de Rode Zee.
2018년 12월에 14박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We hebben leuk vakantie gehad met mijn kinderen. Leuk en vriendelijk animatie team. Alles was goed. Lekker eten en gevarieerd elke dag iets anders. Leuk personeel in het restaurant en in de bar, ze zijn kinderen vriendelijk en gastvrij en behulpzaam. Dank u wel samra bay team voor alles.
2018년 12월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

2018년 12월에 3박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spa
Good food, friendly staff, good spa experience (just wish they had a women’s only area-running from room to shower while naked and covered in coconut was less relaxing knowing a man could walk right around the corner at any second!)
2018년 11월에 6박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

Vaughn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sure, why not
The staff was great and they made sure my liquor didn’t go dry. But the vodka sucks and the food was horrific. However I’d absolutely still recommend this joy.
2018년 12월에 2박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2018년 11월에 10박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel Beach close ...............................
2018년 11월에 5박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel with nice beach. Food and services were ok.
2018년 11월에 1박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 - 별로예요

Imran 님, London

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beware that this hotel deal directly with expedia and not ebookers so book through expedia. Had to fight tooth and nail for things ebookers promised. The hotel reception staff first reaction was to say no to most things. Samra bay is next to a building site and the hardcore drilling started at 7 in the morning. Having asked to move rooms it was ignored. The pools were freezing, the sea was slightly warmer!
2018년 11월에 9박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

JOYCE 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Staff & Hotel very friendly will do anything for you. Cleaners are constantly cleaning and Hotel is spotless. Food was Excellent lots of choices and Chefs will go out of there way to make you anything. Only fault Local Spirits could be better.
2018년 11월에 7박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 - 좋아요

Liv 님, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel, close to the beach :) Quiet and nice view from our balcony.
2018년 10월에 9박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Jan 님, Gloucestershire, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful Red Sea Resort
Set in a perfect location, there is no need to go anywhere else if all you want is to sunbathe and swim. Perfect for families or couples of all ages. As a single older woman I cannot speak too highly of the staff for their care and consideration. Still somewhat under construction, but beautifully maintained with lovely gardens. If you want to explore further there is a wealth of opportunities. A highlight for me was a trip to Luxor and the Valley of the Kings et al. Spectacular. Beware of Egyptian tummy, and don’t drink the ice. Plenty of bottled water provided freely. Definitely going to return.
2018년 9월에 19박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 - 훌륭해요

Akram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق مميز
فندق ممتاز والاكل ممتاز جدا ومتنوع وطعم حلو اوي واسطاف ممتازين وامناء وغرف نظيفه وجديده
2018년 9월에 2박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

2/10 - 너무 별로예요

Marina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst stay in my life! Never again!
The hotel is still under construction, the beach is under construction also, tracks working directly on the beach. No place to stay on the beach. The same situation with pool, overcrowded because of works on the beach. The beach itself is very small and so far from the sea, you cannot even see the shoreline. You can swim only in some small “lake” with sea water, looks like soup from people and salty water, quite disgusting feeling. So, you can forget about swimming in the sea with clear water, no snorkeling of course, no beach. The phone in the room is not working in whole hotel. Hot water is not working also (!) we took hot shower just two days during all the week. The sheets was not changed also during all week. They are changing beach towels every day, BUT looks like they are not washing them even, just drying under the sun (!) , the smell and marks on towels. So, i saw many guests who was buying new beach towels for them self (me as well) from the shops nearby. Check in: when we made booking, we wrote, that we will need transfer from airport and early check in( 6 am). 3 month before trip. There was no answer. We tried to contact hotel to confirm our booking, no answer. Until we reached head office in Cairo. Only them confirmed our request. But when we reached hotel, they said that early check in cost 50$ and there is no free rooms now, only suites. And we need to pay more for it also!!!! So we paid for one more night, just to be able to sleep after 20 hours flight !!!
2018년 9월에 5박 숙박함
답변 제공: Mina 님, 2019년 11월 20일
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work