허이턴, 리버풀의 수영장이 있는 호텔

“I specifically booked a Superior Room, 1 King Bed, with Sofabed our visit however was given a double with just a sofa, no sofa bed. I clearly wasn't given the room I booked. Queried this with reception on departure first thing in the morning after an uncomfortable night on a single z bed, was told by reception there's nothing they can do. Poor customer service. If you can provide the room a customer paid for and they're given a downgrade, you should be refunded the difference. You certainly...

“Friendly and accommodating when we need to leave the car prior to an event and before check in at 3pm. Breakfast was reasonable and part of a deal booked through Expedia. When asked for fresh items, provided these. Had gf options also for breakfast. Reception open 24 hours but no out of hours food options on our return on Sunday as advertised or informed. Bar available and reasonably priced. Have used the same hotel when visiting area before and would happily return.”

“Lovely stay at this hotel. Only downside was the queue when checking in and lack of options to buy a bottle of cold water when I got back on Saturday night.”

“Enjoyed our stay with nice facilities and restaurant and lovely location”