โI had an incredible stay at The Mattiot during my visit to Chicago! From the moment I arrived, the customer service was top-notch โ especially thanks to Zero, who went above and beyond to make sure everything was perfect. Their attention to detail and warm hospitality truly made my experience unforgettable.
The atmosphere was welcoming, the space was beautifully maintained, and every interaction felt personalized and genuine. Iโll definitely be coming back the next time Iโm in Chicago โ highly...
โEverything was good. Target is walking distance. They run a shuttle as well. Wifi is little slow, but no problem with youtube/netflix. Breakfast was ok. Nothing crazy but solid.โ
โPerfect location if you prefer to use public transportation as opposed to renting a car. Free airport shuttle gets you from and back to the airport. A short walk to CTA trains and buses gets you practically anywhere you want to go, for a $5, 24-hr pass.โ
"The stay was overall satisfactory. However, the hotel charged $50 for incidentals. They said it will be refunded within 5 business days, but still waiting after 12 days..."
"In the evening of 2nd day, there was problem in the toilet pipe, so we must changed room from 2nd floor to 5th floor. But the front desk people was very kind. "