리셉션

타운플레이스 스위트 인디애나폴리스 키스톤 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 504개 이용 후기 중 224개" "
평점 8 - 좋아요. 504개 이용 후기 중 160개" "
평점 6 - 괜찮아요. 504개 이용 후기 중 62개" "
평점 4 - 별로예요. 504개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 504개 이용 후기 중 32개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Don

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Our two bedroom suite worked well and the locatuon was convenient. Fortunately, we were in the building where the fire alarm was not going off.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ransonia

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great respectful staff, excellent location if you’re looking to shop but not wanting to be in the actual traffic from the malls. Fair pricing just would need better remotes but other than that everything was great!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Tiffany

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was absolutely wonderful! The staff were all super friendly! We were greeted with a smile, a warm welcome and thoughtful gift bag! The free breakfast had so many options that were even allergen friendly! My husband can never eat at the "free breakfast" options dur to allergies but they had soy chocolate milk, gluten free bread at this hotel! The rooms were clean and so spacious! The full kitchen was even fully stocked with dishes to eat & cook!
2023년 11월에 1박 숙박함

4/10 - 별로예요

Rita

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The location was great and the front desk clerk was very friendly. I liked the set up in the room with the kitchenette, but the room had a weird smell when we walked in. The bed sheets didn't fit the bed so they kept slipping of the corners. The house keeping staff knocked on the door at about 8:30 am even though check out wasn't until 12.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Zachery

2023년 11월에 1박 숙박함

8/10 - 좋아요

Christine

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Laura

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Leah

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful!!!!!!
The hotel was loud. Stomping all night long on the floor and up the stairs. When I say ALL night long, I mean ALL NIGHT LONG. We did not sleep the two nights we were there. Everything was dirty. Fold out couch had food and crumbs and dirt all over the mattress. Hair all over the floor in the bathroom and what looked to be pieces of chicken on the floor. The sink faucet was dirty and crusty. The floor in the kitchen was sticky. Your shoes stuck to the floor because of it. Very bad experience all the way around.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Sairaj Bharath

단체 여행
별로예요: 직원 및 서비스
The reception person is too rude I felt
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Jeff

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Convenient close to shopping. Staff was great , the room repairs were done with poor workmanship.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of front desk staff blamed lack of towels on Covid, the other staffer Ashley says it was shortage of staff. Ashley also threatened me by saying she was recording our conversation. I hope she did record it.
2023년 10월에 9박 숙박함

8/10 - 좋아요

Thelma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff, nice room, nice workout room - so close to so much - we will be back!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The check in and out process was so effortless. Everything was wonderful, gentleman in the front office was so helpful and friendly. I would definitely come back.
2023년 10월에 2박 숙박함

4/10 - 별로예요

carol

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
Not so good. It's a older place, TV didn't work. lack of towels, wash clothes. Bathroom door was warped and wouldn't close. slow wfi - would have to pay for high speed, We were down for breakfast about 6:30 and they were either out of or low on the warm food. The bed was clean.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Luis

2023년 9월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room, just needs some sound proofing
It was a fine hotel, the room was great, the people were friendly, the process was easy, my only complaint at all was that the walls let just a little too much noise through in my opinion. I’d stay here again though no problem
2023년 9월에 2박 숙박함

8/10 - 좋아요

GARY

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Gregory

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is really dated. We were put in a handicapped room on the first floor, which I don't understand why. The bathroom and shower area were very dirty. Floors. This property was no up to Marriott standards. We were very disappointed!
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Yolanda

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Clean, comfortable and quiet. Only missing wash cloths and was told there were not any .
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Megan

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Thorsten

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
not really clean
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Valerie

좋아요: 직원 및 서비스
Rooms could be updated
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Mike 님, Fort Wayne

2023년 8월에 3박 숙박함

4/10 - 별로예요

Jason

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Bart

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Addie

2023년 8월에 2박 숙박함

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place to Lay Your Head!
Nice place over all. They are true to the images on the site! Would stay here again! The only problem I saw was you can hear the people above you if they are hard walkers. I called the front desk and they told them to walk more softly and they did. Full Breakfast area was clean with a variety of foods to eat. Fresh cookies, fruit and coffee are available 24/7. Overall, nice place and affordable!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Michael 님, east helena

별로예요: 청결 상태
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Craig

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you love sleeping in the bottom of a dirty moldy smellng ash tray. This place is for you. Nast oddor. Paint falling off wall. Carpet looked like a mass murder was just committed earlier in the week. Afraid to take my shoes off.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Shawn

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was welcoming and helpful. Location is safe, quiet and very close to good restaurants and shopping. However, rooms need a deep cleaning and a refresh. Minimal kitchen equipment, carpet torn and stained, couch/sleeper dirty,
2023년 7월에 13박 숙박함

8/10 - 좋아요

Aimee

가족 여행
We had a 2 bedroom suite which was really nice.
2023년 7월에 1박 숙박함
답변 제공: TPS 님, 2023년 7월 25일
Hello Aimee, We are glad to see you liked the room and we really enjoyed having you as a guest at TPS keystone! We hope to see you again in the future!Thank you

6/10 - 괜찮아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: TPS Staff 님, 2023년 7월 25일
Hi Tracy,We are sorry to see that your stay did not meet the expectation. Please feel free to reach out to us and let us know what we can do better as a team for you and future guest so we CAN meet the expectation of a 10/10! Thank you so much, hope to hear from you soon!

2/10 - 너무 별로예요

Shannette

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY DISAPPOINTED!!!!!
Front desk clerk was very dismissive told me I could not get cribs for my two babies because they were locked up and she didn’t have a key. Room was not thoroughly cleaned I literally has to throw things away and wipe things down VERY DISAPPOINTED
2023년 7월에 1박 숙박함
답변 제공: TPS Staff :) 님, 2023년 7월 25일
Hi Shannette, We are disappointed that you were not satisfied with your stay! We greatly appreciate your feedback and letting us know things, we can work on and do better for the future.Thank you.

6/10 - 괜찮아요

Jaime

가족 여행
좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hi Jaime, We are sadden to see your stay did not meet the expectation of a 10/10. Please do not hesitate to reach out to the hotel to let us know what we can do better as a team for the future. Hope to hear from you soon!Thank you!

8/10 - 좋아요

Rafael

2023년 7월에 2박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hello Rafael, We are happy to see that you enjoyed your stay with us and hope to see you again in the future and turn that 8/10 to a 10/10! Thank you

10/10 - 훌륭해요

Codi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: TPS Staff 님, 2023년 7월 25일
Hello Codi, We greatly appreciate the review and happy to see your stay met the expectation of a 5/5 and if there is anything you think we could do better do not hesitate to let us know! Hope to see you again in the future. Thank you

10/10 - 훌륭해요

Mary

2023년 6월에 1박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hi Mary, 10/10 woo hoo! We are so glad to see you enjoyed your stay with us and hope you are considering staying on our property again! Thank you so much Mary, we appreciate you

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Apryl

좋아요: 직원 및 서비스
This property is hidden behind a strip mall but conveniently located to several bus lines, which I used instead of taxis because none were available (I don't do ride sharing apps). But the staff was so friendly and helped make my stay very comfortable! Loved the kitchen area and room space/layout. Will stay here again if and when I visit Indianapolis again.
2023년 6월에 3박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hi Apryl,We are GLAD to see you enjoyed your stay with us and happy to see you're considering staying on our property again in the future. We cannot wait to see you again! We'll surly let the staff know they did a great job. Thank you so much Apryl

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Strong Musty Smell
This hotel room smelled very musty and old. I don’t know if it was a duct issue or the carpet, but the smell was very unpleasant and made us never want to stay here again. It would be impossible for a housekeeping person to miss, so we opted to stay the night with the windows open to try to air it out since we assumed other rooms probably smell the same.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The gentleman at the front desk was super friendly. I am sorry I can’t remember his name. I also love how pet friendly they were.
2023년 6월에 1박 숙박함
답변 제공: Aracely 님, 2023년 6월 21일
Thank you for your feedback.

8/10 - 좋아요

Thelma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very quite place room was ok May need some using other than that it was nice for the price
2023년 6월에 1박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hello Thelma. We appreciate the honesty and thank you for letting us know what we can do better to make it a better stay for you and future guest. We are glad to see you enjoyed your stay and hope to see you again in the future Thank you so much

8/10 - 좋아요

Amanda

좋아요: 직원 및 서비스
2023년 6월에 4박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hi Amanda,We are glad to see you had a pleasent stay! Please feel free to let us know what we can do to make that 8/10 turn into 10/10 for the future!Thank you so much and hope to see you again

2/10 - 너무 별로예요

Amanda

2023년 6월에 1박 숙박함
답변 제공: TPS staff 님, 2023년 7월 25일
Hi Amanda!We are so sorry to see you were not satisfied with the stay, please feel free to tell us what we can do better to provide a better experience for guest in the future.Thank you.

10/10 - 훌륭해요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome experience all around.
2023년 5월에 1박 숙박함
답변 제공: front desk staff 님, 2023년 7월 25일
Thank you so much for the compliment and we really enjoyed having you as guest and hopefully see you again, soon! :)

8/10 - 좋아요

David

2023년 5월에 1박 숙박함

8/10 - 좋아요

David

2023년 5월에 1박 숙박함