Is Kaiser Max Design Appartements pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kaiser Max Design Appartements?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Kaiser Max Design Appartements?

Check-out is at 10:00 AM. Late check-out is available for EUR 20.

Where is Kaiser Max Design Appartements located?

Located in Innsbruck City Centre, this aparthotel is steps from Golden Roof and Hofburg. Hofgarten Park and Nordkette Mountains are also within 1 mi (2 km). Innsbruck Central Station is 12 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 12 minutes.

Kaiser Max Design Appartements Reviews, Deals & Photos 2026

About the neighborhood

Located near a boardwalk/promenade, Kaiser Max Design Appartements is in Innsbruck City Centre neighborhood and is connected to a rail/subway station. The area's natural beauty can be seen at Hofgarten Park and Nordkette Mountains, while Tirol Panorama and Swarowski Crystal Worlds are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Bergisel Ski Jump. Enjoy the great outdoors with mountain biking, hiking/biking trails, and mountain climbing, or hop on a moped rental nearby and explore all the area has to offer. Visit our Innsbruck travel guide

View more Aparthotels in Innsbruck

10/10 Excellent

Shirley

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities, communication

Clean & spaces room. Wonderful location, easy access to all sightseeing places.

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Sep 17, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.

Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Dec 16, 2023

Liked: Cleanliness, property conditions & facilities, communication

Very friendly staff. Amazing location and great spacious room

Stayed 1 night in Dec 2023

10/10 Excellent

Meghan

Dec 30, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.

Stayed 2 nights in Dec 2024

8/10 Good

Tina

Sep 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.

Stayed 6 nights in Aug 2025

8/10 Good

Maureen

Aug 21, 2024

Liked: Cleanliness, amenities, room comfort, communication

Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.

Stayed 1 night in Aug 2024

8/10 Good

Christie

Jan 3, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great

Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Dec 20, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Aug 11, 2024

Liked: Cleanliness, room comfort

Disliked: Communication

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Dec 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location great. Apartment worked well for family of 5. Kids lived bunked beds

Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Mar 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again

Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Feb 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Loved this area and the privacy

Stayed 5 nights in Feb 2025

10/10 Excellent

Katryna

Dec 13, 2024

Liked: Cleanliness, room comfort, communication

3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!

Stayed 2 nights in Dec 2024

10/10 Excellent

Yan

Jan 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, clean appartement situated in the heart of Innsbruck

Stayed 1 night in Jan 2018

10/10 Excellent

Karen

Sep 18, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.

Stayed 4 nights in Sep 2022

8/10 Good

Matt

Oct 21, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.

Stayed 2 nights in Oct 2022

10/10 Excellent

Richard

Jul 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.

Stayed 2 nights in Jun 2025

8/10 Good

Minna

Dec 27, 2019

Liked: Cleanliness

Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.

Stayed 1 night in Dec 2019

4/10 Poor

Megha

Jul 10, 2024

Disliked: Amenities, property conditions & facilities

Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Nov 21, 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Price Not Clear - Bathroom Door Transparent

The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Jun 15, 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

The apartment is beautifully updated and very clean and comfortable with one major downside. No AC. Without AC you are stuck opening your windows just to survive the heat to find that in Innsbruck people stay up through the night. The apartment is located in the busiest part of Innsbruck meaning loud noises all night. The worst two nights of sleep of our European vacation. We love Innsbruck and just wish the Beautiful apartment had AC.

Stayed 2 nights in Jun 2018

8/10 Good

Kyle

Sep 11, 2022

Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!

Stayed 5 nights in Sep 2022

10/10 Excellent

Sarah

Jul 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.

Stayed 3 nights in Jul 2025

4/10 Poor

Graham

Dec 26, 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities, communication

We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

8/10 Good

RAFAEL

Dec 23, 2024

Liked: Cleanliness, room comfort, communication

muy buena opcion en un excelente lugar

buena opcion, con espacio amplio para familias, muy bien ubicado. con elevador. mi única molestia es que se escuchan las pisadas de la recamar superior.

Stayed 3 nights in Dec 2024

Kaiser Max Design Appartements

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Kaiser Max Design Appartements

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