“The staff went above and beyond. Because of them, I gave it an excellent rating. It's located in an older strip mall outside of downtown, but within walking distance to the historic park and the raptor rehabilitation center. There is no restaurant there, but a brewery with sandwiches and a food cart with Mexican food are within walking distance.”
“Dalton at the front desk was extremely helpful and friendly as he went above and beyond resolving a problem I had with my reservation that I booked through a 3rd party travel agent. The hotel was in a very convenient location just a 4 minute walk from the airport. The hotel was very clean.”
“The front looked a little beaten up, but don’t be deterred - it is just renovations on the restaurant and the rooms are very nice. There is noise from street traffic, but we still slept well. Front desk was very helpful in arranging our taxi to the airport. An easy 20-minute walk into downtown.”
“There was a landslide on the only road into Skagway , it was blocked could not get in . Called the hotel after we finally found a number left a message with the owner, emailed the owner several times never got a phone call back never got a email back but got charged for our two nights, heard from several other people staying at other hotels in town all of them got calls from hotel staff informing them of the landslide and worked with them on thier reservations, I would highly recommend staying...