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"The hotel was modern, spacious, and very comfortable. I especially appreciated the space, the quality linens and towels, and good bath products—it felt like home after traveling through different cities in Italy. I also enjoyed the dining, everything we ordered was perfect! One inconvenience I had was the access to the hotel. I called the night before to ask whether I needed to arrange a taxi from the Somma Lombardo train station and was told taxis would be available outside. Unfortunately, that wasn’t the case. There were no official taxis—only a couple of local drivers with small cars that couldn’t accommodate our luggage. The walk from the station to the hotel is quite long, which made things difficult. Thankfully, a kind local helped my family and me get to the hotel safely. The staff at the lobby were nice and helpful when we arrived, I’m unsure about the misinformation on the taxi situation. "

"Perfection"

"A newly renovated and gorgeous hotel with friendly and helpful staff. Just steps from the funicular, this hotel was perfect for our stay in Lugano and exploring the surrounding region. The included Ticino ticket is a nice bonus but the value is in the quality and cleanliness of the rooms and beds and the premier food and drinks. I slept so well, even with a bruised ribcage. The included breakfast is really delicious with everything one could need to fill up and start the day. The restaurant and bar, Flamel, is incredible. The house cocktails are a must try that will change your perception of what a cocktail should be. The dinner is first class and every dish is a work of art. An extra special touch is the foosball table in the lobby near the bar so we could have drinks while the kids played. I can't wait to go back and stay at this hotel again!"

"Great hotel. Would love to come back for more nights."

"Excellent service excellent staff, excellent buffet, excellent menu. "

"Just Google this wonderful Duchess of a Hotel. Everything was a joy, yes she is old and a little dated but that's the fun of the amazing experience of staying there."

"Beautiful spa, great views, food was good and we would appreciate more options for dinner but still wonderful stay. We will be back."

" V"

"The staff were amazing ! Thank you for making a great stay. "