스위트, 앙스위트 (3pax)

알반 & 애비 하우스 여행 후기

3 out of 5
알반 & 애비 하우스
8 / 8A Bruce Gardens, Inverness, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 343개 이용 후기 중 151개" "
평점 8 - 좋아요. 343개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 343개 이용 후기 중 43개" "
평점 4 - 별로예요. 343개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 343개 이용 후기 중 3개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
인버네스 여행하기에 좋은 위치에 있고 주변이 조용해서 좋았습니다.
2019년 8월에 2박 숙박함
답변 제공: Caitlin 님, 2019년 8월 26일
Thank you so much for your nice review! We're glad you really enjoyed our location. We hope the rest of your journey goes well.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet neighborhood & comfortable accommodations within walking distance of downtown.
2024년 5월에 2박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태
Interesting location . Small room and clean location . Our only complaint was we could hear our neighbor. Bakery nearby was great option for breakfast and if room had fridge or common room to stay and have fast food it would be a good travel option at stay at . Thanks
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm cosy and comfortable atmosphere. Met on arrival by our host who was helpful with all details, suggesting places to see, walks to take and other suggestions - well informed.
2024년 5월에 2박 숙박함
답변 제공: Eileen 님, 2024년 5월 20일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here and we hope to welcome you back soon.

8/10 - 좋아요

Francine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean, large space for 3. Beds good. Provided clean towels each day. Stayed in room by parking so no privacy bc glass door looked out over parking area. Warm as only had 1 small window.
2024년 5월에 3박 숙박함
답변 제공: Eileen 님, 2024년 5월 16일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The start was very pleasant. The only thing to be aware of is that you check in a couple of blocks from the actual property.
2024년 4월에 2박 숙박함
답변 제공: Eileen 님, 2024년 5월 7일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. We send the information about check in to all guests prior to check in. I am glad you enjoyed your stay with us here and we hope to welcome you back soon.

8/10 - 좋아요

Antonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Wir haben uns sehr wohl gefühlt. Die Unterkunft hat eine gute Lage und man ist in 10 Minuten in der Innenstadt.
2024년 4월에 2박 숙박함
답변 제공: Eileen 님, 2024년 4월 17일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Isabella

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room was very clean and comfortable, 5/5 for the property, although it’s far away from central. The only thing I’ve found terrible was the booking settings with a cancellation of my payment(for no reason), not confirmation of the booking and poor costumer support on e-mail or over phone to solve the situation. Overall, the room is great, the costumer service not much.
2024년 3월에 2박 숙박함
답변 제공: Eileen 님, 2024년 3월 27일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am sorry you were unhappy with aspects of your stay. When you book through a travel agent, we have to follow their rules regarding your booking and all correspondence comes through them. Our hands are tied with how much we can do regarding bookings through Expedia unfortunately.

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, comfortable and so convenient to walk to city center. Gentleman who checked us in was super friendly and helpful. Would definitely return.
2024년 2월에 1박 숙박함
답변 제공: Eileen 님, 2024년 3월 27일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Norman

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Eileen 님, 2024년 3월 27일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

6/10 - 괜찮아요

Thiago

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pode melhorar no atendimento ao consumidor
Foi uma ótima estadia, mas o atendimento inicial foi ruim. Debitaram de meu cartão de crédito antes da estadia, enquanto o Hotel.com dizia que seria pago no hotel em moeda local. Reclamei, e disseram que enviaram um email (que nunca recebi), dando a opção. Enfim, perdi 15 libras na troca da câmbio e nessa confusão. Porém, no local, foram bastante atenciosos ao oferecerem um aquecedor portátil para ajudar na calefação do quarto. O hotel é decente e bem localizado.
2023년 11월에 1박 숙박함
답변 제공: Eileen 님, 2023년 11월 17일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. My sincere apologies you did not receive the email we sent you regarding payment for your room. This has been our policy for several years and we send this information to all guests prior to check in. I am glad you enjoyed your stay with us here and we hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great room, clean and really friendly and helpful staff. Free parking is available which was a huge plus being in the city. Would stay here again
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 11월 13일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady who helped me, Margaret, was so amazing and helpful. The hotel is great, the rooms is great, its superb value, and the service is superb. And the owner goes out of her way to help you. Me and Margaret do massively disagree on the key situation, and i firnly believe that two people in a room each deserve a key, as not all people sharing a room stay together 24/7, and thos can caise absolutelyhige inconveniences, but thats just my own personal opinion. I do think this hotel is outstanding, and i will be staying here many more times in futire. I have also recommended it to friends, who will use it on their trip to inverness. Thanks to Margaret and Staff for helping me have an awesome stay. You are simply brilliant!!
2023년 10월에 2박 숙박함
답변 제공: Eileen 님, 2023년 11월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 - 좋아요

Muhammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 11월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Hannah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 11월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 - 좋아요

Romain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only problem: the walls are not well sound insulated
2023년 10월에 2박 숙박함
답변 제공: Eileen 님, 2023년 11월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely night here. Check in was friendly and easy, just a short stroll away. The only negative, as others have mentioned, was the footsteps from upstairs, and the smoking/drinking area right outside our room. Location was excellent for a walk into town for dinner and the bakery for breakfast.
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 10월 23일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 10월 23일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 - 훌륭해요

ANTHONY

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great place
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 10월 23일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Eileen 님, 2023년 10월 23일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

8/10 - 좋아요

Claude

단체 여행
좋아요: 청결 상태, 직원 및 서비스
No front desk at the location
The room was a bit small but clean. A little further to downtown Inverness that we expected. One negative was you have to go to a different location to get your room key , not very practical.
2023년 10월에 2박 숙박함
답변 제공: Eileen 님, 2023년 10월 11일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location, excellent rooms
Alban and Abbey House proved to be an excellent choice for two nights in Inverness. It is an easy walk from the centre of town, and has ample parking. The area is very quiet. The rooms are clean and extremely well-appointed, and everything worked as it should. Note that check in and key collection is at a different property a few blocks away.
2023년 9월에 2박 숙박함
답변 제공: Eileen 님, 2023년 10월 11일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous location!!! Great communication!!
Nice guest house!! Very helpful hosts especially when it came to the stupid electric car we rented!! So well located!!! Inverness so easy to walk to!! A fabulous bakery around the corner called The Bakery.
2023년 9월에 2박 숙박함
답변 제공: Eileen 님, 2023년 10월 6일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

8/10 - 좋아요

MASAHIKO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
きれいでとても良かったですが冷蔵庫、貴重品ボックスがなかった。
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 10월 6일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Paolo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kindness of reception staff, comfortable and silent room upstairs. Comfortable bed. Internal free parking is an asset. We suggest it.
2023년 9월에 1박 숙박함
답변 제공: Eileen 님, 2023년 10월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had i walked to the property from the station as it was i was met by family, on reaching the front door in the rain forgetting it said on the email to check in at another address, that is my only issue.
2023년 9월에 2박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Nurit

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice large room very clean staff was very friendly and helpful we has a small problem with the toilets .they immediately came to check and fix it it is located in a quiet area but within walking distance of the city center many dining option around
2023년 9월에 2박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Kyle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family had a wonderful time staying with Alban & Abbey and would highly recommend!
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and personal.
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely loved the location, great proximity to the city centre. Could have used a fridge and some cutlery in the room but otherwise a lovely stay in a beautiful city.
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience of walking to restaurants and shopping. Free parking on hotel property.
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 9월 29일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good
Check in easy. Short walk to property. Lovely room, spacious, comfortable and very very clean (NO DUST AT ALL). Housekeeping deserve a pay rise. Never stayed anywhere as clean. Negatives…. Bedroom door sticks a bit so you have to push quite hard, perhaps shave a little off door to make it easier. Floorboards in room above very creaky. But not that big an issue. So overall, much more positive than negative. Would definitely stay again.
2023년 9월에 3박 숙박함
답변 제공: Eileen 님, 2023년 9월 12일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey House and we hope to welcome you back soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very pleased with our stay! Would recommend to all.
2023년 8월에 1박 숙박함
답변 제공: Eileen 님, 2023년 9월 2일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, just outside of downtown Inverness, but just 10 minute walk away. Room was clean and quiet.
2023년 8월에 5박 숙박함
답변 제공: Eileen 님, 2023년 8월 28일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very clean, tidy and very well kept up.
It was a great place for my nights in Inverness and very close to the town and eating places
2023년 8월에 4박 숙박함
답변 제공: Eileen 님, 2023년 8월 28일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Manage expectations, walkable +free parking a plus
Manage your expectations. We’re big on expectation setting when traveling. Alban & Abby sent accurate information on how to check in and navigate to room. Private free parking was nice. We loved that this location was walkable to city center. A few things go know: 1. request a top floor room to avoid stomping above you - we heard footsteps after 11pm / 21:00 and before 6:00 . 2. Beds and showers across Scotland are small - too tiny for two average Americans (5’5” and 6’2”), so just manage your expectations. We are glad to pick a room that had a double bed and a twin bed to sleep separately.
2023년 8월에 1박 숙박함
답변 제공: Eileen 님, 2023년 8월 28일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Erika

2023년 8월에 1박 숙박함
답변 제공: Eileen 님, 2023년 8월 28일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Mick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was small but cosy & everything i needed for a nights stay. Everything was spotless. Will be back
2023년 7월에 1박 숙박함
답변 제공: Eileen 님, 2023년 7월 30일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Carole

2023년 7월에 1박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Suzette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
4.5/5: This is my first time staying at Alban & Abbey and first bed and breakfast sort of accommodation (although there was no breakfast involved). The room was spacious enough for two (if you have a young one traveling it works but a bit cramped). The first thing i noticed was the cleanliness of the room and property in general. The bathroom was super clean and they really got bonus points for that! The property is a short walk from the town center. There is an excellent bakery and cafe around the corner. The neighborhood is super quiet which I really loved. There are no telephones in the room but there is one downstairs by the entrance. But this didn’t work - it is used to contact the front desk which is located at a different property in a different street. But do not greet, it is a short walk from the Alban & Abbey. All in all it’s a great comfortable room.
2023년 7월에 2박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

8/10 - 좋아요

Trygve A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

ANN 님, University City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very convenient to the tourist area of town! Nice, quiet, and clean
2023년 7월에 2박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

6/10 - 괜찮아요

Bodil

가족 여행
좋아요: 직원 및 서비스
Working out the hot water for the shower was awkward
2023년 7월에 1박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have spent two weeks travelling Scotland, and, this is the best place we have stayed in. Very clean, good size bedrooms and showers. Easy walk into city centre. Safe parking. We couldn't have asked for more for our 2 night stay. Thank you
2023년 7월에 2박 숙박함
답변 제공: Eileen 님, 2023년 7월 21일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon

10/10 - 훌륭해요

Kim Hubert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kan anbefales!
Venlig og serviceminded ved ankomst. Pænt og rent. Roligt kvarter.
2023년 6월에 2박 숙박함
답변 제공: Eileen 님, 2023년 7월 3일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Gabriela 님, Tucson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was absolutely amazing! Great location, quiet, super comfortable beds, OUTSTANDING bathroom, and great amenities! The staff was incredibly kind and courteous as they held our luggage before check in. We loved it and will stay here every time in the future!
2023년 6월에 2박 숙박함
답변 제공: Eileen 님, 2023년 6월 26일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really great little place, perfect location!
2023년 6월에 2박 숙박함
답변 제공: Eileen 님, 2023년 6월 19일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

2/10 - 너무 별로예요

Osiris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property management promised supplies to be in the room and nothing was there.
2023년 6월에 3박 숙박함
답변 제공: Eileen 님, 2023년 6월 15일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am very sorry you were so unhappy with your stay, but I am unsure as to what was not in your room that you were promised? All rooms have clean linen and towels, tea and coffee making facilities, a large tv and a hairdryer as well as all the usual bedroom furniture and decor and toiletries in the bathroom. I am more than a little confused by your review I'm afraid.

10/10 - 훌륭해요

Marilyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were warmly welcomed upon arrival at the reception/check in sight.
2023년 6월에 3박 숙박함
답변 제공: Eileen 님, 2023년 6월 12일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.

10/10 - 훌륭해요

Voirrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Good shower. We had a separate room out the back which made great access for my disabled husband. Staff were friendly and helpful. Easy walk to the centre of the city and the castle.
2023년 6월에 3박 숙박함
답변 제공: Eileen 님, 2023년 6월 12일
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Alban & Abbey and we hope to welcome you back soon.