Itaewon 2-dong, Seoul hotel rooms at the Fraser

Nice

It was just as lovely as everyone has reported. The front desk, room service, bellmen, etc, were all so very friendly and kind. Every staff person we met went out of their way to help us and offer a first class welcome. They were exceedingly polite, especially with our language barrier. Many of them spoke English fluently. It was just wonderful to be treated so well.

Very good hotel. It was close to many sights, access to transportation and shopping. Breakfast buffet was one of the best I’ve seen. Staff very polite and helpful.

The hotel is beautifully decorated and at a wonderful location close to the sought after tourist spots. Breakfast was excellent and we enjoyed the variety. One thing of note was that upon requesting some ice, I was asked to pay a minimal fee. In all my stays at luxury hotels, I cannot recall being charged for ice. I am not sure if there is something particular about ice here but you may consider providing this as a complimentary amenity to your guests as I felt a bit embarrassed for the staff...

Price-quality the best value for the money.

This is my go-to place whenever I'm on a business trip to Seoul. I'm always impressed by the kindness of the staff, and the location is perfect — convenient for transportation and shopping. Best of all, there are plenty of great restaurants nearby

Hotel was easy to get to by airport bus. Only about 8min walk from both pickup/drop off airport bus location. Close to two different train stations and close to two major neighborhoods. Easy and about 30 minute walk to Gyeongbokgung, King Sejong Statue, and Deoksugung palace. Staff were nice and helpful, especially with transportation questions.

The staff was wonderful there was someone to come by every day to clean the room. Also, it was very easy to access all shopping centers plus local dining.

Room we stayed is large and clean, staff are very friendly and always ready to help. Breakfast is good but pricey we only ate there once as there are plenty of options around the hotel. Very satisfied with our stay would recommend

Alex, Harper and Ria are the best! Eric and Sally in EL are truly amazing and really made us feel like family! The best people in the world!!

The check-in staff was unattentive, not very hospitable and didn’t give us much information, just answered our questions. We asked for city view room, but our room was facing a back alley of a building. Other than that, our stay was amazing. Our room was super clean, beds were very comfy, the cleaning ladies and staffs during breakfast were very friendly & attentive. The location was great too. Walking distance to many places.

Great stay! Clean and spacious rooms.

The staff is so friendly and helpful. Just a great, comfortable hotel.

Given this is Accor's mid-tier offering, one would not expect the excellent service, quality cooking, generous sized rooms and overall super awesomeness. The entire staff is amazing - from the concierge team on ground level, to the front desk, food exchange area, and the cleaning ladies. If you spring for the 'residence' side of the hotel, there is a nice sized room and bathroom to enjoy in quiet with good views of the city on higher floors. The nearby area has plenty to do for a few days, but...

Everything was perfect. Only thing I didn’t enjoy much was the gym. It was quite small and tight, which led me not to use it.

The property was great. Staff was wonderful. The breakfast had a good mixture of korean and american food. The only thing i didnt like was it said it was near seoul Station but was at saemundae station and was mutliple subway transfers away.

Great hotel with excellent staff. The location is pretty good. I would definitely stay here again. My experience would have been perfect if it still provided shuttle services to Incheon Airport or Seoul Station, although I couldn't really blame the hotel for it. Overall, we enjoyed staying here primarily because of the well equipped and clean room. I would like to especially thank the professional and courteous staff members.

4th time staying here and love it.