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모텔 6 잭슨빌, 플로리다 - 오렌지 파크 여행 후기

2 out of 5
모텔 6 잭슨빌, 플로리다 - 오렌지 파크
6107 Youngerman Circle, Jacksonville, FL

이용 후기

6.0
평점 10 - 훌륭해요. 999개 이용 후기 중 215개" "
평점 8 - 좋아요. 999개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 151개" "
평점 4 - 별로예요. 999개 이용 후기 중 125개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 296개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Stacy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Waiting for the pool to open!!!we all NEED THAT POOL due to the 90 degree weather here.
2024년 5월에 7박 숙박함
답변 제공: LaNisa 님, 2024년 5월 26일
Thank you for your feedback!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Brooke

2024년 5월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 21일
Thank you for your feedback!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have a Frenchie that goes everywhere with me so I stay here when I am in Jacksonville westside. For their pet policy and friendly staff. Property is constantly being improved. New air conditioners. Pool is being ready for summer. Monisha and lanisha always have a great attitude and make checking in a breeze.
2024년 5월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 21일
Thank you for your feedback!

10/10 - 훌륭해요

Brooke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay. Office and service staff are both amazing. Always smiling and with a great attitude
답변 제공: LaNisa 님, 2024년 5월 21일
Thank you for your feedback!

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No cold water in bathroom sink. Sink faucet sprayed water all over walls and floor. No microwave even though I paid extra to book room with microwave. Feet were black from grime even though I only took shoes and socks off in room. No stopper in sink. Missing toilet lid. Switches had no effect on lights. Some were always out. Some were always on. Stayed three days and room was never cleaned, trash un emptied. Spoke with general manager morning after the first night. She assured me all would be fixed. That night when I came back to the room NOTHING had been done.
2024년 5월에 3박 숙박함
답변 제공: LaNisa 님, 2024년 5월 16일
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8/10 - 좋아요

Herman

None
2024년 5월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 17일
Thank you for you feedback!

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 15일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 - 훌륭해요

Stacy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This motel HAS the BEST STAFF! The GM is thoughtful & kind and MOST IMPORTANTLY ON TOP OF HER GAME! Sgmhe handles her business. And Alley in Housekeeping IS WONDERFUL!!! She TOTALLY LOOKS OUT FOR YOUR AND NEVER FORGETS ANYTHING!!! She IS ONE of HARDEST WORKING women I've ever seen. They are getting the pool to open which I can't wait since its starting to get HOT!
2024년 5월에 7박 숙박함
답변 제공: Lanisa 님, 2024년 5월 11일
Thank you for your feedback!

2/10 - 너무 별로예요

Abraham

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was probably one of the worst hotels i've ever stayed at and i've stayed in some bad ones. First off the room was dirty and I mean really, really dirty. I spilled a small amount of water on the floor and went to wipe it up with the towel and it was literally covered in dirt. On top of that, the sheets were also dirty when I got to the room, they had stains all over them. On top of that, there were no lamp shades in the room. They didn't give out blankets. All you got was 2 sheets, 2 pillows. There are no phones in the rooms. My toilet was leaking and they had just thrown towels on the floor to soak it up next to the toilet when I got To the room. All in all, this definitely was the worst hotel I've stayed in. I would not suggest it to anyone unless you absolutely have to. And there's no reason you have to. There's like 6 other hotels around there. If I hadn't already paid for my room in advance, I wouldn't have stayed.
2024년 4월에 4박 숙박함
답변 제공: Lanisa 님, 2024년 4월 30일
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6/10 - 괜찮아요

Eugene

가족 여행
별로예요: 숙박 시설 상태 및 시설
Roaches
2024년 3월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 6일
Thank you for feedback!

2/10 - 너무 별로예요

Ana Maria

2024년 4월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 17일
Thank you for your feedback!!

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 4월 27일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love ❤️ staying here @ Motel 6 because the staff is AMAZING and im not just saying that. Every single person that works here is SPECIAL in their own way!!! And this hotel is so close to shopping and a grocery store. And the rates you can't beat. So do me a favor and come stay a night.
2024년 4월에 3박 숙박함
답변 제공: LaNisa 님, 2024년 4월 24일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

8/10 - 좋아요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: LaNisa 님, 2024년 4월 24일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

4/10 - 별로예요

George

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room had not been prepared with no sheets on bed. 2nd room had floor tiles popping up from water damage
2024년 4월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 4월 20일
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better.

2/10 - 너무 별로예요

Chad

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st room they gave me didn’t have sheets or pillows. So they gave me a different room. That room only had one thin sheet, tv didn’t work, bathroom light didn’t work, my feet were dirtier when I got out shower, roach crawled across floor a few times, shelf was on floor next to bed because it was torn off wall and drug dealers were in parking lot. Worst hotel experience in 19 years of working on the road
2024년 4월에 1박 숙박함
답변 제공: Lanisa 님, 2024년 4월 14일
We apologize for any inconvenience you experienced at our property. We will get with our housekeeping department to ensure this will not happen again.

2/10 - 너무 별로예요

Stephanie

2024년 4월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 5월 3일
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better.

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
My stay at Motel 6 has been GREAT! Im getting excited because the staff is cleaning the pool . It will be opening soon
2024년 4월에 7박 숙박함
답변 제공: LaNisa 님, 2024년 4월 11일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 - 훌륭해요

Stacy

2024년 3월에 3박 숙박함
답변 제공: LaNisa 님, 2024년 4월 24일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

6/10 - 괜찮아요

Sandy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was booked through Expedia. The area, staff and room was convenient. I did have to leave two weeks before my depart date, and unfortunately they do not honor refunds.
2024년 3월에 28박 숙박함
답변 제공: LaNisa 님, 2024년 4월 2일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
How close to a Shopping Center with a Publix, Dollar Tree 🌳, TJ Maxx, etc. That's so convenient and easy 😀. The Management and staff here ARE WONDERFUL!!! Always a pleasure..
2024년 3월에 4박 숙박함
답변 제공: LaNisa 님, 2024년 3월 29일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived at 10pm after making a reservation 20 minutes earlier, we were met with a sign that said, "Sold out. Contact whom you book with for refund if you have reservation. No staff appeared to be at the property. The night bell had no effect. We had to find another place to stay.
2024년 3월에 2박 숙박함
답변 제공: LaNisa 님, 2024년 3월 22일
Dear Kimberly, We apologies for any inconvenience you may have experience at our property. We could not express enough how sorry we are for your experience. This not a repersentation of Motel 6 Orange park. We ask that you would give us a chance to make this right.

4/10 - 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a ghetto dive motel
2024년 3월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better

10/10 - 훌륭해요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the staff here at Motel 6.
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 19일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - 좋아요

Stacy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

4/10 - 별로예요

Scherrie

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Reserve a room with double beds had only a towel and wash cloth call front desk was told only manager have the key for linen so waited till the next morning called front desk manger was there but she left already waited for linen till noon when the house keepers come in at 9 or 10 there’s no phone in room to call front desk used cellphone
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 12일
Hi Scherrie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Walner

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I could not check in
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Sarah,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 - 별로예요

Mac

별로예요: 청결 상태, 직원 및 서비스
Floors dirty no toilet paper was beign kicked out since 9 am
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Mac,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👎
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Katie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Katie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 - 훌륭해요

Kimberly

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Property is old and has flaws but the price and customer service makes it all worth it! The GM is the best and made sure my stay with my children was safe and made sure our room was close to the office. The housekeeper Angie is so friendly and on her job! Definitely would be my first choice of budget stays!
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 6일
Hi Kimberly,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Arian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 8일
Hi Arian, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 - 훌륭해요

Stacy

2024년 2월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

8/10 - 좋아요

Stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice that this hotel is very close to many restaurants and shopping stores like T.J. Maxx.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi StacyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Homeless people everywhere, people walking around at 4am looking for trouble.....
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi William,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 - 훌륭해요

Stacy

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and Friendly staff 👍. Quick with any kind of service needed such as getting new towels and any questions I may have. Thank 😊 You
2024년 1월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi StacyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 - 너무 별로예요

tyler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is rude and the area is trashed
2024년 1월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 14일
Hi Tyler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 - 훌륭해요

Motiree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is wonderful. Helps no matter what the problem is. Donna is a great manager. And Kandy is a terrific assistant manager
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 30일
Hi Motiree,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Robert 님, DOVER

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jeremy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got my full refund thankfully. Everything was disgusting. Roaches everywhere, bodily secretions on everything, doors that don't lock, crackheads around.
2023년 12월에 11박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 17일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 - 괜찮아요

Kay

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is amazing and work with you to make sure you're satisfied.
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

6/10 - 괜찮아요

Hannah

좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kay

2023년 12월에 3박 숙박함

4/10 - 별로예요

Leslie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No no no
I WOULD ADVICE YOU TO STOP OFFERING THIS PLACE ON THE APP THERE WERE DRUG DESLS I HAD TO CHANGE ROOMS 3 times and the room I ended up in was invested by roaches noseems and wasn’t even clean I had people outside my room at all hours of the night I was asked by staff if I had weed and pain pills some guy asked me about crack and finally my next door neighbor was knocking on my door trying to find out if I smoked crack or if he could come in and smoke the drug deals were all the time but Maria was a great front desk person and the security guard was very kind the only two people were very nice
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hi Rachel, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 - 너무 별로예요

Truc Mai

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This motel was the worst motel that I have stayed. There were no trash bags, no bath towels in the room. The refrigerator didn’t work, broken remote control to turn the TV on. The bedsheets were stained, smells. The motel was broke down badly. No living/staying condition. The bathroom was supper dirty, stained, smells horrible. I couldn’t use the bathtub due to hairy and dirty stained on the shower curtain. Do not reserve this motel. There was no Number that I can rate this motel.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hi Truc, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 - 괜찮아요

John

별로예요: 편의 시설/서비스
You get what you pay for..not a great place but I didn't have any bad issues..room was clean and the wifi workec
2023년 12월에 1박 숙박함
답변 제공: LaNisa 님, 2024년 3월 21일
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review